Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10559308January 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THE TOW HITCH HARNESS CONNECTOR CORDS WERE CORRODED. THE CONTACT STATED THAT WARNING LIGHT DISPLAYED SERVICE THE TOW HITCH. THE CONTACT FEELS THAT THIS COULD CAUSE A POTENTIAL FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559325January 10, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED HIM THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559191January 9, 2014
SUSPENSION, STEERING
VEHICLE PULLS TO THE LEFT ABRUPTLY WITHIN THE FIRST MONTH AND AFTER 4 ALIGNMENT FROM THE LOCAL DEALER WITHIN 6 MONTHS OF USE THE TRUCK STILL PULL TO THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559208January 9, 2014
STEERING
I HAVE RECENTLY RECEIVED A RECALL NOTICE (N49) TO REPLACE THE LEFT TIE ROD ON MY TRUCK. ACCORDING TO THE DEALER AND CHRYSLER LLC, THERE IS A PART SHORTAGE AND THERE IS ONLY 1 PART, PER DEALER, PER WEEK, THAT IS SUPPLIED. THE DEALER TOLD ME THERE ARE 20 PEOPLE IN FRONT OF ME ON THE LIST, WHICH MEANS I AM ANTICIPATING A 5 MONTH WAIT AND THAT I SHOULD NOT DRIVE THE TRUCK DUE TO POTENTIAL FAILURE LEADING TO DAMAGE AND PERSONAL INJURY. THAT IS AN UNACCEPTABLE WAITING PERIOD TO GO WITHOUT A VEHICLE OR BEING FORCED TO DRIVE IN A DANGEROUS SITUATION. THE RECALL NOTICE STATES TO FILE A COMPLAINT IF THE REPAIR IS NOT COMPLETED "IN A REASONABLE TIME." I ALSO CONTACTED CHRYSLER LLC AT 800-334-9200 AND MADE A COMPLAINT TO THEM AND THEY OFFERED NO OTHER SOLUTIONS: LOANER, REIMBURSEMENT FOR RENTAL, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559210January 9, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559224January 9, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THERE WERE BROKEN WIRES IN THE HARNESS THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MECHANIC HAD TO REPAIR THE PIN CONNECTOR BUT TO NO AVAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559046January 8, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER WOULD RECEIVE ONE PART EVERY SEVEN DAYS AND THAT THE CONTACT WOULD NEED TO SCHEDULE AND APPOINTMENT FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559070January 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558777January 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558887January 7, 2014
STEERING
RECEIVED SAFETY RECALL NHTSA 13V-520 CONCERNING LEFT TIE ROD BALL STUD. CONTACTED DEALER AND WAS TOLD PARTS ARE UNAVAILABLE AND TO CALL BACK MID-FEBRUARY FOR A POSSIBLE APPOINTMENT IF PARTS BECOME AVAILABLE. RECALL NOTICE STATES DEFECT COULD CAUSE LOSS OF DIRECTIONAL CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558932January 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558623January 6, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558678January 6, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557188December 24, 2013
STEERING, POWER TRAIN
I HAVE A 2012 RAM 2500 HEAVY DUTY AND MY LEFT FRONT AXLE SEAL STARTED LEAKING. THE DEALER FIXED IT. NOW 11 MONTH LATTER IT LEAKED AGAIN . THEY REPLACED IT AS WARRANTY. NOW ONE WEEK LATTER STARTED LEAKING AGAIN. DEALER STILL DOES NOT KNOW WHAT IS GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557013December 23, 2013
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS VERY CONCERNED ABOUT THE TIME FRAME WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556828December 20, 2013
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556545December 18, 2013
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE AT APPROXIMATELY 1 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE OUTER TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE DEALER HAD PERFORMED MODIFICATIONS PRIOR TO THE VEHICLE BEING PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555671December 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555478December 10, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10555346December 9, 2013
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT ADEQUATE TO SEE SAFELY AT NIGHT. THE LIGHTS DO NOT SHINE FORWARD OF THE VEHICLE ENOUGH TO BE ABLE TO SEE WHAT IS AHEAD AT NIGHT, SUCH AS CURVES IN THE ROAD. ALSO, THE LIGHTS DO NOT PROJECT TO THE SIDE OF THE VEHICLE ENOUGH TO SEE WHEN MAKING A HARD TURN TO THE RIGHT OR LEFT. THEY DO NOT PROVIDE ANY LIGHT AT ALL WHEN TURNING. I SOMETIMES HAVE TO ROLL DOWN THE WINDOW AND STICK MY HEAD OUT TO SCAN FOR OBSTACLES AS BEST AS I CAN ON DIMLY LIT ROADWAYS. I CAN USE MY HIGH BEAM LIGHTS IN TRAFFIC AND NEVER GET FLASHED BY OTHER DRIVERS DUE TO MY LIGHTS BLINDING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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