Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10565855February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED THE REMEDY PART ONCE EVERY TWO WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565591February 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT HE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NECESSARY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE FOR ANOTHER SIXTEEN WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565632February 24, 2014
STEERING
RECEIVED NOTICE OF SAFETY ISSUE WITH STEERING COMPONENTS AND WAS TOLD IT WOULD BE MORE THAN A YEAR TO WARRANTY THE PROBLEM. THIS IS NOT ACCEPTABLE AS THIS IS A SAFETY ISSUE AND WE TOW WITH THIS TRUCK!!!! FURTHER MORE I TRIED TO CALL THE [XXX] # AND GOT NOTHING BUT A SALES PITCH AND WHEN ANSWERING NOT INTERESTED I WAS HUNG UP ON TWICE! WHY ARE GOVERNMENT LINES BEING USED FOR SALES PITCHES RATHER THAN SERVICE? BECAUSE OF THIS I HAVE NOT BEEN ABLE TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565256February 21, 2014
STEERING
I HAVE NOT HAD AN ACCIDENT, BUT THERE IS SERIOUS POTENTIAL FOR ONE. REGARDING CHRYSLER SAFETY RECALL N49 / NHTSA 13V-529: THIS IS A RECALL FOR A SERIOUS PROBLEM THAT CAN AFFECT THE VEHICLE'S STEERING. TWO DIFFERENT DODGE DEALERS HAVE TOLD ME THAT THEY CAN ONLY ORDER A FEW PARTS EACH WEEK. HERE IN SUSANVILLE, CA, THERE ARE AT LEAST 37 TRUCKS ON THE REPAIR LIST, AND CHRYSLER CAN ONLY DELIVER 1 PART PER WEEK! THE LAST PERSON ON THAT LIST HAS TO WAIT 9 MONTHS TO GET HIS TRUCK FIXED. IN THE MEANTIME, WE ALL HAVE TO DRIVE ON MOUNTAIN ROADS AND RISK LOSING OUR STEERING. THIS IS ATROCIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565188February 20, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 : (STEERING) AND HAD BEEN WAITING FOR PARTS TO HAVE THE REPAIRS PERFORMED. HE CONTACTED AN AUTHORIZED DEALER BUT THE DEALER WAS NOT ABLE TO SERVICE THE VEHICLE BECAUSE HE DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564927February 19, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/14*LJ UPDATED 05/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565015February 19, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564341February 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000(STEERING). THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY WHEN DRIVING THE VEHICLE BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563978February 12, 2014
STEERING
N49 SAFETY RECALL. NO PARTS AVAILABLE. VEHICLE IS WANDERING FROM PART WEAR/FATIGUE. I AM TOLD COULD TAKE UP TO 8 MONTHS TO GET PART AND MAKE REPAIRS. I USE THIS VEHICLE TO MAKE MY LIVING, IF IT IS UNSAFE TO DRIVE, WHAT AM I SUPPOSED TO DO? I NEED ASSISTANCE, CHRYSLER SAYS THEY FEEL FOR MY SITUATION, BUT THAT IT IS NOT THEIR ISSUE BUT A SUPPLIER ISSUE. I PURCHASED MY TRUCK FROM CHRYSLER NOT THE SUPPLIER, I BELIEVE THAT IT IS CHRYSLER'S RESPONSIBILITY TO EITHER FIX MY TRUCK IN A TIMELY MANNER OR PROVIDE A REPLACEMENT. 8 MONTHS IS NOT TIMELY OR ACCEPTABLE, PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563981February 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST AND HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE PINION NUT WAS REPLACED ON 02/27/14. UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564078February 12, 2014
SUSPENSION, STEERING
I PURCHASE A 2012 DODGE RAM 1500. I HAVE BEEN NOTICING A PROBLEM WITH A VIBRATION AND A RUBBING SOUND WHEN THE VEHICLE IS UNDER 40 MPH. I HAVE TAKEN BACK TO THE DEALER 2 OR 3 TIMES AND THEY FIRST SAID THE TIRE ON THE PASSENGER SIDE WAS CUPPING AND SEPARATING AND WAS NOT COVERED UNDER WARRANTY. I TOOK THE VEHICLE TO A GOODYEAR DEALER (THE TIRES ARE GOODYEAR). THEY DIDN'T FIND ANY PROBLEM WITH THE TIRES AND ROTATE THE TIRES. ALL FOUR TIRES ARE WORN IN MIDDLE TREAD. SO, I KNOW SOMETHING IS NOT RIGHT. I TOOK THE VEHICLE BACK. THE SERVICE MANAGER SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK. HE DID SAY THAT BECAUSE IT HAD A HEMI THAT'S WHAT SOME OF THE TRUCKS DID AND THAT THERE WAS ONE COMPLAIN WITH THE SAME PROBLEM AND THAT PERSON TRADED THE TRUCK IN. NOW I KNOW THAT IS NOT TRUE ABOUT THE HEMI'S...I DON'T FEEL SAFE IN THESE VEHICLE AND THE STORE MANAGER WILL NOT RETURN MY CALLS. I HAVE PAID A LOT FOR THIS TRUCK AND DON'T FEEL LIKE IM RECEIVING THE PROPER CUSTOMER CARE. I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE BUT IT'S MY ONLY TRANSPORTATION TO AND FROM WORK. I HAD TO CALL THE DODGE CUSTOMER SERVICE DEPT TO HAVE THEM CALL AND TALK TO THEM FOR THEM TO MAKE ANOTHER APPOINTMENT TO CHECK THE TRUCK AGAIN BECAUSE THEY WOULD NOT RETURN MY CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564086February 10, 2014
STEERING
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED TWICE, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563396February 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVED ONE PART PER WEEK FOR THE REMEDY. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563078February 6, 2014
STEERING
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO GEAR BOX PROBLEMS. *SMD THE CONSUMER STATED AFTER THE GEAR BOX WAS REPLACED, THE VEHICLE OPERATED EVEN WORSE. THE DEALER REPLACED THE GEAR BOX THREE TIMES. THE GEAR BOXES THE DEALER ORDERED, WERE LOOSE ON THE INSIDE AND HAD SO MUCH PLAY, THE VEHICLE COULD BARELY BE DRIVEN. THE CONSUMER ALSO RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE PARTS WERE NOT AVAILABLE, AND THE CONSUMER WAS PLACED ON A LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563001February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563024February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE. THE CONTACT WAS PUT ON WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563137February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563148February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500 HD. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/14/14*LJ THE CONTACT STATED THE VEHICLE HAS BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563135February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THE CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563143February 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 04/17/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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