Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10569430March 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS NEEDED FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT HIS SAFETY. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569059March 13, 2014
STEERING
RE: SAFETY RECALL N49 / NHTSA / 13V - 529 ON MAR 12, 2014 I RECEIVED THIS RECALL NOTICE. I'M CURRENTLY WINTERING IN YUMA, AZ AND ABOUT TO RETURN TO ALBERTA ON MARCH 28. THE FISHER DODGE, YUMA CONFIRMED THE RECALL IS NECESSARY HOWEVER THEY HAVE 200 VEHICLES ON BACKLOG AND THEY RECEIVE ABOUT ONE REPLACEMENT PART PER WEEK. I THEN PHONED MY HOME DEALER (COCHRANE DODGE) AND THEY HAVE 6 PAGES OF BACKLOG AND ONLY RECEIVE A REPLACEMENT PART EVERY COUPLE OF WEEKS. I AM PULLING A 10,000 PLUS POUND FIFTH WHEEL TRAILER AT INTERSTATE SPEEDS FOR ABOUT 2500 KMS. NEEDLESS TO SAY, MY WIFE AND I ARE VERY CONCERNED. THE YOUR SAFETY RECALL LETTER STATES "IF YOUR DEALER FAILS TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT". I THINK SEVERAL MONTHS (IF NOT YEARS) IS TOO LONG TO WAIT FOR THIS STEERING COMPONENT RECALL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568389March 12, 2014
STEERING
DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE FOR SEVERAL VEHICLES. *SMD THE DEALER INFORMED THE CONSUMER, THEY COULD ONLY PERFORM THE RECALL, ON ONE VEHICLE AT A TIME, AND THE VEHICLES WOULD HAVE TO BE INSPECTED, BEFORE THE PART COULD BE ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568792March 12, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN JANUARY 2104, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568365March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE WAS VERY CONCERN ABOUT HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568373March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN FEBRUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568379March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE FRONT END OF THE VEHICLE WOULD ABNORMALLY PULL TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN ALIGNMENT AND TIRE ROTATION WAS PERFORMED. THE DEALER ALSO ADVISED THAT THE TIRES WERE PREMATURELY WORN FROM THE SIDE, WHICH COULD HAVE POSSIBLY BEEN A RESULT OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT'S VEHICLE WAS INCLUDED IN THE RECALL BUT HE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED SEVERAL LOCAL DEALERS AND ALL ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 04/29/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568510March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED NUMEROUS TIMES BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/14 MA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568156March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME IN WHICH THE VEHICLE WOULD BE SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568231March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) JANUARY 2013. THE CONTACT STATED THAT HE TRIED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568288March 10, 2014
EXTERIOR LIGHTING
I PURCHASED A 2012 DODGE RAM 1500 FROM A USED DEALER ON JANUARY 21, 2012. THIS VEHICLE HAS BY FAR THE WORST HEADLIGHTS OF ANY VEHICLE I HAVE EVER DRIVEN. ON THE LOW BEAMS WITH THE FOG LIGHTS OFF THE LIGHT FROM MY HEADLAMPS ILLUMINATES THE ROAD ONLY ABOUT 30 TO 40 FEET IN FRONT OF ME. THERE IS ALSO A VERY DARK AREA FROM THE BUMPER OUT TO ABOUT 20 FEET. THE HIGH BEAMS DO NOT CAST LIGHT MUCH FURTHER BUT ARE WIDER. HOWEVER WITH THIS WIDER LIGHT PATTERN THE OVERALL BRIGHTNESS IS EVEN WORSE. THE ONLY THING THAT MAKES THIS VEHICLE DRIVE-ABLE AT NIGHT ARE THE FOG LIGHTS THAT AT LEAST FILL IN THE DARK AREA IMMEDIATELY IN FRONT OF THE VEHICLE THAT EXISTS WITH THE LOW BEAMS. IN THE ALMOST TWO MONTHS THAT I HAVE OWNED MY VEHICLE I HAVE ONLY USED THE HIGH BEAMS A HANDFUL OF TIMES. I HAVE CONTACTED CHRYSLER GROUP LLC. AND THEY HAVE ADVISED ME THAT THIS IS NOT AN ISSUE THAT THEY PLAN TO ADDRESS EVEN THOUGH IT IS A SAFETY ISSUE. I WORK THIRD SHIFT AND DO THE MAJORITY OF MY DRIVING IN RURAL AREAS AT NIGHT AND DURING LOW LIGHT CONDITIONS IN THE MORNINGS. I SIMPLE INTERNET SEARCH WILL SHOW THAT THIS IS NOT AN ISOLATED ISSUE AND MANY OWNERS OF 4TH GENERATION RAMS (2009-2014) FEEL THAT THE HEADLIGHTS ON THESE VEHICLES ARE LESS THAN ADEQUATE. MY VEHICLE IS A 390HP 4700LB VEHICLE, MY FEAR IS THAT IT IS ONLY A MATTER OF TIME TILL THESE HEADLIGHT CAUSE ME TO HAVE AN ACCIDENT BE CAUSE I SIMPLY COULD NOT CLEARLY SEE WHAT WAS IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567947March 8, 2014
STEERING, SUSPENSION
DRIVING ON FREEWAY, WENT TO CHANGE LANES AND THEN ALL OF A SUDDEN THE FRONT OF THE VEHICLE STARTED TO SHAKE ERRATICALLY ALMOST CAUSING ME TO WRECK AND/OR HIT OTHER VEHICLES. COULD NOT STOP THE VEHICLE AND IT STARTED TO LOSE CONTROL. HAD TO COME TO A COMPLETE STOP ON THE FREEWAY IN ORDER FOR THE VEHICLE TO STOP SHAKING. I HAVE MADE SEVERAL COMPLAINTS AND ATTEMPTS TO HAVE THE VEHICLE REPAIRED BUT THE DEALERSHIP KEEPS TELLING ME THAT THEY CANNOT FIX AND DO NOT HAVE THE PARTS. I HAVE ALSO CONTACTED CHRYSLER DIRECTLY AND THEY DO NOT HAVE A TIME FRAME FOR THE PARTS. I EXPLAINED THE SEVERITY OF THE SITUATION ALMOST CRASHING AND THEIR RESPONSE WAS "THAT WOULD BE UNFORTUNATE". NO HELP AT ALL! SAID I WOULD NEED TO GO ON A WAITING LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567769March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567773March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567824March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567826March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/14*LJ THE CONSUMER STATED AS OF APRIL 23,2014, THE VEHICLE STILL HASN'T BEEN REPAIRED. UPDATED 05/14/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567827March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567864March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567560March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567571March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500 HD. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-13-14 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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