Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10577196April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL OCTOBER 2014 OR LATER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/14/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576670April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MODIFIED PARTS WOULD BECOME AVAILABLE IN THE MIDDLE OF APRIL OF 2014 BUT IN LIMITED QUANTITIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576769April 2, 2014
STEERING, SUSPENSION
TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576732April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576791April 2, 2014
STEERING
SAFETY RECALL N49/NHTSA 13V-529.I TRIED TO GET FIXED IN ABBEVILLE LA.,YUMA AZ.ALSO CALLED DAVE SMITH KELLOGG ID.NO PARTS AVAILABLE.WANT ON RECORD I HAVE TRIED TO GET FIXED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575850March 31, 2014
STEERING
TOOK MY VEHICLE IN TO HUFFINES CHRYSLER JEEP DODGE RAM PLANO FOR RECALL ON 1/29/14. THEY INSPECTED AND FOUND MY TRUCK NEEDS THE REPAIR. THEY ALLEGEDLY ORDERED THE PART (HAVE INVOICE) AND HAVE NOT HEARD FROM THEM SINCE. I CALLED THEM 2/13, 2/27, 3/5 AND 3/31. THEY DO NOT RETURN CALLS. IT HAS BEEN > 60 DAYS AND NO RESPONSE. THEY HAVE 3 CONTACTS NUMBERS AVAILABLE FOR ME AND THEY ALL HAVE VOICE MAIL AND CALLER ID. I USE THIS TRUCK TO PULL A 15,000 POUND TRAILER. DRIVING AROUND WAITING FOR A TIE ROD TO FAIL IS UNACCEPTABLE. MY POINT-OF-CONTACT IN SERVICE AT HUFFINES IS:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575881March 31, 2014
EXTERIOR LIGHTING
2012 LARAMIE LONGHORN RAM 1500 4X4. NORMAL HEADLIGHTS DO NOT ILLUMINATE SUFFICIENTLY. OWNER HAS NEARLY HIT A DEER THREE TIMES, AT APPROPRIATE HIGHWAY TRAVELING SPEEDS. IN ORDER TO DRIVE AT NIGHT, IN THE COUNTRY WHERE THE OWNER LIVES, THE OWNER HAS TO USE BOTH FOG LIGHTS, AND HEADLIGHTS. BRIGHTS DO NOT ILLUMINATE THE ROAD ON THEIR OWN. HEADLIGHTS DO NOT MEET SAFE DRIVING REQUIREMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575654March 30, 2014
STEERING
I CAN NOT GET MY TRUCK FIXED BECAUSE THE DEALER TELLS ME THEY CAN NOT GET THE PARTS,WHAT IS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575393March 28, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT WAS STATED THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575163March 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT EVERY THREE WEEKS HOWEVER, THEY HAD NOT RECEIVED A REPAIR KIT FOR SEVERAL WEEKS AND DID NOT KNOW WHEN THE REPAIR COULD BE PERFORMED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE WAS NOT EXHIBITING THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575168March 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574882March 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE PART EVERY WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574896March 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575043March 26, 2014
EXTERIOR LIGHTING
I HAVE OWNED 4 DODGE RAM PICKUPS, ALL THE SAME, AND ALL 4 TRUCKS HAVE THE SAME POOR LIGHTING, THE HEADLIGHTS ARE EXTREMELY POOR AND FOR EACH TRUCK I HAVE TO BUY THE HIGHER END HEADLIGHTS, I AM SURE IF THESE TRUCKS WERE TESTED FOR NIGHT VISION THEY WOULD NOT PASS, PLEASE CHECK THIS ISSUE OUT AND MAKE DODGE REPAIR OR REPLACE THEM, THEY ARE EXTREMELY DANGEROUS AS THEY PROVIDE POOR LIGHTING IN NIGHT TRAVELING SO IMAGINE HOW POOR THEY ARE IN POOR VISIBILITY CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574680March 25, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574723March 25, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED A FAILURE. UPDATED 5/13/14*CN UPDATED 05/15/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574728March 25, 2014
ENGINE
TL* THE CONTACT OWNS 2012 DODGE RAM 1500. THE CONTACT STATED THAT DRIVER'S SIDE ENGINE EXHAUST MANIFOLD MADE A LOUD TICKING NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS ADVISED THAT THE DRIVER SIDE MANIFOLD BOLT WAS FRACTURED. THE DRIVER'S SIDE MANIFOLD BOLT WAS REPLACED HOWEVER THE PASSENGER'S SIDE MANIFOLD BOLT LATER EXHIBITED THE SAME FAILURE. THE PASSENGER SIDE MANIFOLD BOLT WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 57,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572489March 25, 2014
STEERING
2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE. BUT, WHEN HE ARRIVED HE DISCOVERED IT WAS PURELY A DETERMINATION CHECK AND HIS VEHICLE, IN FACT DID NOT NEED TO HAVE THE REPLACEMENT PART INSTALLED. THE SERVICE ADVISOR INFORMED THE CONSUMER TO BRING THE VEHICLE BACK IN 3 WEEKS WHEN THE PART ARRIVED. THE CONSUMER NUMEROUS TIMES, ONLY TO BE TOLD THE PARTS WERE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574767March 25, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT FELT IT WAS UNACCEPTABLE FOR THE MANUFACTURER TO HAVE THE NECESSARY PARTS ON BACKORDER. THE MANUFACTURER WAS ALERTED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574334March 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF APRIL 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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