Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10030312July 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GOES INTO HIGH GEAR TOO SOON CAUSING TOO MUCH DOWNSHIFTING WHEN I NEED TO SPEED UP. GOES INTO OVERDRIVE AT 45 MPH. VERY SLUGGISH WHEN I NEED TO SPEED UP UNLESS I GIVE IT A LOT OF GAS PEDAL AND THEN IT DROPS OUT OF OVERDRIVE AND SKIPS 4TH GEAR AND GOES DOWN TO 3RD GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031285July 28, 2003
SEAT BELTS
3 REAR SEAT BELTS WERE NOT DESIGNED PROPERLY IN THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026306July 25, 2003
SUSPENSION
THE CONSUMER STATED WHEN DRIVING AT 50 MPH OR OVER, WHEN THE VEHICLE HIT A BUMP OR POT HOLE, THE VEHICLE JUMPED INTO THE NEXT LANE, THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THEY COULD NOT DUPLICATE THE PROBLEM. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026355July 25, 2003
TIRES
THE CONSUMER NOTICED ALL FOUR GOODYEAR, INVICTA TIRES AT 12000 MILES WERE WORE OUT PREMATURELY. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028772July 22, 2003
UNKNOWN OR OTHER
DRIVERS SIDE A/C IS 23 DEGREES HOTTER THAN PASSENGER SIDE. HAD IN SHOP 2 OR 3 TIMES AND THE DEALER STILL CANT FIGURE OUT WHY. THERES ONLY ONE CONTROL KNOB ,NOT A DUAL KNOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028838July 22, 2003
FUEL SYSTEM, DIESEL
THE LIFT PUMP ON MY 2002 DODGE RAM 2500 DIESEL WENT OUT WHILE DRIVING. THE TRUCK START JERKING EVERY TIME I WENT TO ACCELERATE AND NEARLY CAUSED AN ACCIDENT. AFTER HAVING TALKED TO OTHERS WITH A SAME TRUCK, OTHERS HAVE EXPERIENCED THE SAME PROBLEM. AT THE TIME OF THE INCIDENT, THE TRUCK HAD ABOUT 19,000 MILES ON IT AND WAS A YEAR AND 6 MONTHS OLD. I WOULD NOT EXPECT THIS TYPE OF FAILUE ON A NEW TRUCK WITH SO LITTLE MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029544July 17, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER STATES VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10022703July 11, 2003
AIR BAGS, WHEELS
WHILE TRAVELING AT 50 THE RIGHT FRONT TIRE SLIGHTLY TOUCHED THE GRAVEL ON AN UNEVEN PARKWAY, AND CAUSED THE DRIVER TO LOSE CONTROL OF VEHICLE, THE VEHICLE FLIPPED AND CRASHED. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER WAS KILLED. *AK WHEN THE TIRE LEFT THE ROAD THE CONSUMER TURNED THE WHEEL BACK TO THE LEFT TO GET THE VEHICLE BACK ONTO THE ROAD. THE VEHICLE FISHTAILED IN THE REAR AND COLLIDED HEAD ON INTO THE CONCRETE CULVERT, FLIPPED END OVER, AND ROLLED UPSIDE DOWN INTO A DITCH. NEITHER AIR BAG DEPLOYED. THE CONSUMER WAS TOLD THE SIZE OF THE WHEELS SHOULD BE REDESIGNED DUE TO THE CHASSIS. (THE CHANGE OF THE CENTER GRAVITY CAUSED THE VEHICLE TO BE UNSTABLE) *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10026885July 9, 2003
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOT NOTIFIED YET.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025759July 9, 2003
TIRES:TREAD/BELT
THE VEHICLE IS A 2002 DODGE RAM SPORT 4X4 WITH 28,000 MILES WITH GOODYEAR WRANGLER HP 275/60/20 TIRES. I HAVE HAD 12 TIRES WHICH HAD TO BE REPLACED WHEN THEY WERE RUINED AFTER GOING FLAT FROM PUNTURES AS WELL AS NUMEROUS FLAT REPAIRS. COMPLAINTS TO BOTH DAIMLER CHRYSLER AND GOODYEAR YIELDED NOTHING BUT COMMENTS OF SURPRISE ON BOTH THEIR PARTS WITH A REMINDER THAT THERE IS NO WARRANTY ON THE TIRES. THE DODGE BROCHURE SAYS OFF ROAD RATED TIRES, GOODYEAR SAYS EXCELLENT OFF ROAD TRACTION. THE TIRES HAVE NO PUNCTURE RESISTANCE, THE PRESENT TIRES HAVE HUNDREDS OF CUTS, SOME THROUGH TO THE BELTS. LAST NEW TIRE BLEW WITH JUST 100 MILES ON IT. FIRST FLAT WAS AT 250 MILES ON VEHICLE. WHEN THE TIRES ARE PUNCTURED THE INNER LINER SPLITS MAKING REPAIRS IMPROBABLE. GOODYEAR IS THE ONLY MANUFACTURER OF THAT SIZE TIRE SO THERE ARE NO ALTERNATIVES. PERHAPS THE LEMON LAW MAY HELP, GOODYEAR AND DAIMLER CHRYSLER WILL NOT. GOOD NEWS IS THAT I CAN PROBABLY GET A JOB ON A NASCAR PIT CREW WITH MY NEW FOUND TIRE CHANGING SPEED WHICH MAY HELP SUPPLEMENT MY INCOME TO BUY MORE TIRES FOR MY TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026688July 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 45MPH, HAD AN ACCIDENT BY REAR ENDING VEHICLE IN FRONT. ABS BRAKING SYSTEM HAD LOCKED UP. THIS CAUSED THE VEHICLE TO SKID INTO THE VEHICLE IN FRONT. AIR BAGS FAILED TO DEPLOY UPON IMPACT. FRONT END OF VEHICLE WAS DESTROYED. ALSO, SEAT BELTS FAILED TO RESTRAIN AND DRIVER SUFFERED CHEST PAINS FROM HITTING STEERING WHEEL, AND HAD TO BE TAKEN TO HOSPITAL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025431July 4, 2003
SUSPENSION:REAR
REAR END OF TRUCK MOVES OVER AND MAKES TRUCK UNCONTROLABLE. THIS HAPPENS AT SPEEDS FROM 35 MPH AND UP. ON THE HIGHWAY AT SPEEDS OF 70 MPH, THE REAR END JUMPS UP AND DOWN RAPIDLY ON THE HIGHWAYS. MANY TIMES I HAVE TO SLOW DOWN TO 55 OR 60 TO GET IT BACK IN COMTROL. I FEAR AN ACCIDENT IS VERY POSSIBLE. THIS PROBLEM HAS BEEN ONGOING SINCE PURCHASE OF THE TRUCK. THE DEALER TELLS ME IT IS JUST A TRUCK AND I HAVE TO DEAL WITH IT. THIS IS MY 5TH TRUCK TO OWN, AND IT IS THE FIRST ONE TO BEHAVE LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026482July 2, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER STATED THAT HE RECEIVED A RECALL SAFETY LETTER FOR THE HVAC BLOWER HARNESS. DEALER WILL DISCONNECT THE REMOTE STARTER, BUT WILL CHARGE SOME AMOUNT OF $ TO RECONNECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025212July 1, 2003
TIRES
THE TIRES ON MY 2002 DODGE RAM 1500 SPORT MODEL APPARENTLY CANNOT BE BALANCED BY THE DODGE DEALERS I HAVE VISITED IN THE ORLANDO AREA. THE TIRES ARE GOODYEAR P275/60R20. THE TRUCK VIBRATES AND THE STEERING WHEEL SHAKES AT INTERSTATE SPEEDS (65-75 MPH). NOT ONLY IS THIS TERRIBLY ANNOYING, BUT I BELIEVE IT MAY BE A DANGEROUS DEFECT. THE TRUCK ONLY HAS 14K MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023901June 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT MY 2002 RAM PRE-OWNED IT WAS A CERTIFIED VEHICLE FROM OYSTER BAY DODGE IN NEW YORK. I CALLED OYSTER BAY DODGE TO INFO THEM THAT MY ROTOR WERE WARPED AND FOUND OUT THEY CLOSED DOWN. I CONTACTED CHRYSLER AND GOT NOWHERE. I LOOKED FOR OTHER DODGE OWNERS AND FOUND MORE THAN I CAN COUNT. HTTP://WWW.DODGETRUCKWORLD.COM/FORUMS/TOPIC.ASP?ID=56542 PLEASE CONTACT ME AND LET ME KNOW HOW TO RESOLVE THIS. I AM VERY DISAPPOINTED THAT I TRUSTED THE FACT THAT IT WAS CERTIFIED BY DODGE(FORGET WHAT TERM YOU USE FOR IT)AS BEING "NEW" AND THEN WHEN I TRY TO GET THE ISSUE RESOLVED, FIND OUT THE DEALER IS OUT OF BUSINESS. I HAVE BEEN DRIVING SINCE I BOUGHT IT WITH VERY UNSAFE SHAKING BRAKES(ROTOR). I HAVE WELL DOCUMENTED EVIDENCE THAT THIS IS A SERIOUS SAFETY ISSUE AND WILL START TO INFORM ANYONE THAT I NEED TO IF WE CAN'T GET THIS RESOLVED. THANK YOU, BRIAN WINSLOW (914)774-7692 [email protected]. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021820June 27, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIDE VIEW MIRRORS WERE LOOSE. THERE WAS A RECALL FOR THE PROBLEM. THE CLIP WHICH WAS USED TO SECURE THE MIRROR FAILED. AS A RESULT CONSUMER'S MIRROR FELL OFF ON THE DRIVER'S SIDE. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021830June 26, 2003
SUSPENSION
WHEN THE VEHICLE HIT A BUMP IN THE ROAD IT SWERVED UNCONTROLLABLY. THE DEALER INDICATED THE FACTORY INSTALLED WHEELS AND TIRES WERE THE PROBLEM. THE MANUFACTURER SUGGESTED THE DEALER CHANGE THE STEERING AND REALIGN THE WHEELS. * AK *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019436June 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAD AN AUTOMATIC TRANSMISSION LOCK OUT FAILURE. THE CONSUMER WAS ABLE TO CHANGE GEARS WITHOUT FIRST PUSHING ON THE BRAKE PEDAL TO SHIFT OUT OF PARK POSITION. LOCK OUT FEATURE WORKED INTERMITTENTLY. DEALER REPLACED INTERLOCK CABLE AND IGNITION SWITCH. DEALER WORKED ON 4 TIMES. HOWEVER THE INTERLOCK STILL DID NOT ENGAGE PROPERLY. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024730June 23, 2003
SUSPENSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC
WHILE TRYING TO DRIVE AROUND A CURVE THE DRIVER TRIED TO BRAKE AND THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE ALSO BOUNCED WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE DRIVER WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAPPENED THE SAME DAY AFTER PURCHASING THE VEHICLE. DODGE, RAM, 1500 QUAD CAB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023545June 22, 2003
FUEL SYSTEM, DIESEL
LIFT (TRANSFER) PUMP FAILURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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