Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10447340February 9, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DRIVER SIDE DOOR LOCK STUCK IN DOWN POSITION. KEYLESS ENTRY WILL NOT WORK. DOOR WILL NOT UNLOCK FROM OUTSIDE. ONLY WAY TO OPEN DOOR IS FROM INSIDE. ON-LINE RESEARCH INDICATES A COMMON PROBLEM - DOOR ACTUATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447120February 8, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT AIR WOULD NO LONGER FLOW THROUGH THE WINDSHIELD DEFROST VENTS, MAKING IT IMPOSSIBLE TO DEFROST THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447136February 8, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO JERK ABNORMALLY. THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO ANY HIGHER GEARS. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447170February 8, 2012
WHEELS
I HAVE OWNED THIS VEHICLE FOR JUST A LITTLE OVER 2 YEARS AND HAS BEEN IN THE SHOP 3 TIMES FOR THE HUB ASSEMBLIES. I LOOKED UP THE TRUCK TO SEE IF THERE WERE ANY RECALLS AND FOUND THAT THERE IS A RECALL ON THE HUB ASSEMBLY FOR THE 2WD BUT NOT THE 4WD WHICH IS WHAT I HAVE. I THINK THAT IT SHOULD BE RECALLED AND JUST HASN'T BEEN BROUGHT TO ANYONE'S ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445844January 30, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THE DRIVERS SIDE FRONT DOOR LOCKED AUTOMATICALLY AND FAILED TO OPEN PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,600. AND THE CURRENT MILEAGE WAS 115,616.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445417January 26, 2012
STEERING
TL* THE CONTACT OWNS A 2004 DODGE 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED THERE WAS CONTAMINATION IN THE POWER STEERING SYSTEM AND THE STEERING SYSTEM WOULD HAVE TO BE FLUSHED. THE TECHNICIAN ALSO STATED THAT THE RACK AND PINION AND THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR AND CAUSED THE DRIVER OF THE VEHICLE TO BE INVOLVED IN A CRASH DUE TO THE STEERING WHEEL SEIZING ABNORMALLY. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THREE PASSENGERS SUSTAINED BRUISING AND ONE PASSENGER SUSTAINED A SHOULDER INJURY. THE VEHICLE WAS DESTROYED AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,450.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10445496January 26, 2012
STEERING, SUSPENSION, WHEELS
DODGE DEATH WOBBLE THIS REALLY SHOULD BE UNDER RECALL BEFORE SOMEONE GETS HURT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445144January 24, 2012
SERVICE BRAKES, HYDRAULIC, WHEELS
I PULLED OFF OF THE FREEWAY AND COASTED INTO THE MALL PARKING LOT WHERE I HEARD A LOUD CLUNK. TRIED TO STOP THE TRUCK WITH THE BRAKES AND THEY WENT TO THE FLOOR. COASTING TO A FULL STOP MOMENTS LATER I PLACED THE VEHICLE IN PARK. BRAKE FLUID WAS ALL OVER THE FRONT LEFT TIRE. CALLED THE TOW TRUCK. AS HE HOOKED THE TRUCK UP HE REACHED DOWN AND PICKED UP MY CALAPER FROM BEHIND THE FRONT LEFT WHEEL. TOWED THE TRUCK TO DODGE DEALERSHIP. EVERYONE SAID THEY HAD NEVER HEARD MUCH LESS SEEN A CALAPER FALL RIGHT OFF THE BRAKE LIKE THAT. I'M LUCKY THAT MY 1, 2 AND 3 YEAR OLD ARE OK. IF THAT HAD FALLIN OFF COMPLETELY WHILE ON THE FREE-WAY IN RUSH HOUR TRAFFIC IT WOULD HAVE NOT BEEN GOOD FOR ANYONE INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444059January 17, 2012
VISIBILITY
MESSAGE: I DRIVE A 3500 DODGE RAM PICK UP TRUCK. RECENTLY I WAS BEGINNING TO HAVE DIFFICULTY SEEING DUE TO WINDSHIELD FOGGING UP. I TURNED ON THE DEFROSTER ON AND THERE WAS NO HELP IN THE VISIBILITY THROUGH THE WINDSHIELD. MY VISIBILITY WENT TO ZERO VERY QUICKLY. I VEERED OFF THE HIGHWAY AND INTO A DITCH BEFORE I COULD GET MY VEHICLE STOPPED. UPON INVESTIGATION OF THE PROBLEM, I DISCOVERED THAT THE BLEND DOOR IN THE HVAC SYSTEM HAD BROKEN. THE BLEND DOOR DIRECTS THE AIR TO THE APPROPRIATE VENTS AS DIRECTED BY THE VEHICLE OPERATOR. THE DOOR BEING BROKEN WOULD PREVENT THE DIRECTION OF AIR TO ANYWHERE EXCEPT THE DEFAULT LOCATION WHICH IN THIS CASE WOULD BE THE DASH VENTS. THIS IS A MAJOR SAFETY PROBLEM IN THIS VEHICLE. THE DEFAULT LOCATION OF THIS DOOR SHOULD WITH OUT A DOUBT BE THE DEFROST LOCATION. AFTER HAVING THIS NEAR MISS I HAVE INVESTIGATED OTHER REPORTS OF THIS VEHICLE AND FOUND THAT THEY ARE NUMEROUS. MY DETERMINATION OF THIS SAFETY ISSUE IS THAT CHRYSLER SHOULD IMMEDIATELY HAVE A SAFETY RECALL TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444282January 17, 2012
SUSPENSION, SERVICE BRAKES, HYDRAULIC
AT 80,000 MILES CITY DRIVING BOTH LEFT AND RIGHT HUBS FAILED. LEFT HUB LOCKED UP ALMOST SENDING ME INTO CENTER CONCRETE WALL. DAMAGE TO FT END WAS EXTENSIVE. CALLED DEALERSHIP TO FIND OUT IF I HAD 2 WHEEL OR 4 WHEEL ABS, GIVE THEM MY VIN NUMBER.. LOOOOOOONG STORY SHOT, THE DEALERSHIP COULD NOT TELL ME IF I HAD 2 OR 4 WHEEL ABS. I HAD TO PULL APART TO FIND OUT. ITS A SHAME THE VERY PEOPLE THAT MAKE THE TRUCK, CAN'T TELL YOU WHATS ON THE TRUCK. $500.00 LATER 2 WHEEL ABS HUBS LEFT AND RIGHT, REPLACED BY MYSELF. NOT TO MENTION THE UNDER CARRIAGE DAMAGE DONE DUE TO HUB LOCKING UP. SENT TRUCK TO AUTO SHOP TO REPAIR FRONT END DAMAGE. BEWARE..IF YOU'RE HEARING A NOISE IN FRONT THAT SOUNDS LIKE A BIG BOLT IN YOUR TIRE AND THERE IS NOT, GET THE HUBS LOOKED AT RIGHT AWAY. THIS IS HOW MY ISSUE AND COSTLY REPAIRS STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443643January 12, 2012
POWER TRAIN
IT WILL NOT SHIFT OUT OF PARK AND THEN AFTER MANY TRIES IT WORKS FINE. IT DOES NOT HAPPEN EVERYTIME I START THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443331January 10, 2012
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHEN ACTIVATING THE LEFT TURNS SIGNAL, THE RIGHT TURN SIGNAL WOULD ACTIVATE ERRONEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442587January 5, 2012
STRUCTURE
DASH HAS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441839December 28, 2011
ELECTRICAL SYSTEM
EMAIL FROM THE OFFICE OF CONGRESSMAN ON BEHALF OF CONSTITUENT RE A SAFETY RECALL ON THE 2004 DODGE PICKUP 2500 DIESEL. (PLEASE DIRECT REPLY TO CONSTITUENT WITH COPY TO CONGRESSMAN). *KB THE CONSUMER STATED THERE IS A PROBLEM WITH A MODULE WHERE ALL THE WIRING FOR THE HEAD LIGHTS, TURN SIGNALS, REVERSE LIGHTS, RUNNING LIGHTS AND HAZARDS WERE ROUTED THROUGH THE MODULE BEFORE IT WENT INTO THE FUSE BOX. WHEN THE MODULE FAILED, SEVERAL OF THE LIGHTS CEASED TO FUNCTION. THE CONSUMER STATED THE PART IS ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441296December 27, 2011
ENGINE AND ENGINE COOLING
MY 2004 DODGE RAM 1500 4X4, 5.7 LITER HEMI STALLED WHILE DRIVING. THE PROBLEM OCCURRED WITHIN 3 MINUTES OF FILLING GAS TANK AND WHILE SLOWING TO MAKE A LEFT TURN. SINCE THEN VEHICLE HAS STALLED WITHIN SEVERAL MINUTES OF EACH FILL-UP, (ONCE WHILE STILL AT THE PUMP) A TOTAL OF 4 TIMES. CAR HAS RESTARTED ALMOST IMMEDIATELY AND PROBLEM ONLY OCCURS AFTER REMOVING AND REPLACING GAS CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441233December 26, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
EITHER THE POWER CONTROL MODULE (FUSEBOX) FAILED OR THE FORWARD CONTROL MODULE DID (THE PART UNDER THE FUSEBOX. SEVERAL LIGHTING GROUPS WILL GO OUT EVEN WHEN DRIVING DOWN THE ROAD, INCLUDING HEADLIGHTS. I HAVE NO DOUBT THIS IS A SAFETY HAZARD TO HAVE YOUR HEADLIGHTS BECOME UNFUNCTIONAL AT NIGHT WHILE DRIVING. HOW I KNOW IT IS A BIG ISSUE THAT DODGE HAS NOT FELT NECESSARY TO ISSUE A SAFETY RECALL IS BECAUSE WHEN I WENT TO ORDER THE PART I WAS TOLD IT IS ON AT LEAST A 6 WEEK BACK ORDER. THERE ARE SO MANY OWNERS HAVING THE SAME PROBLEM THEY CAN'T MAKE THEM FAST ENOUGH TO KEEP UP. SO THAT MEANS 2004 DODGE RAM PICKUP OWNERS HAVE TO LET THEIR VEHICLES SIT IN THE GARAGE FOR 6 WEEKS AS IT IS NOT SAFE TO DRIVE THEM UNTIL THEY RECEIVE THE PART. I HAVE HAD SIMILAR PROBLEMS WITH DODGE AND UNTIL THEY ARE FORCED BY YOU TO ISSUE A SAFETY RECALL THEY WON'T. ALSO, IT IS DODGE'S PAST ACTION IN THAT THEY WILL PUT THE SAME PART ON A VEHICLE THAT THEY ORIGINALLY PUT ON THE VEHICLE AND IT WILL DO THE SAME THING, FAIL. YOU SHOULD FORCE THEM TO IDENTIFY THE PROBLEM, IDENTIFY THE WEAKNESS, IMPROVE THE PART AND REPLACE IT AT THEIR COST....NOT JUST REPLACE THE BAD PART WITH ANOTHER BAD PART. THE PART (S) COST BETWEEN $400 AND $500 +LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440607December 20, 2011
FUEL SYSTEM, GASOLINE
WENT TO FILL MY VEHICLE TANK AND GAS BEGAN TO SUDDENLY FLOW OUT OF FILLER HOSE. AFTER REMOVING AND VISUALLY INSPECTING THE FILLER HOSE AND REMOVING OTHER HOSES DURING TESTING IT WAS DETERMINED THAT A REPLACEMENT TANK WAS NEEDED. THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE STOPPED WORKING. AFTER CONSULTING A DEALERSHIP WITH THE DETAILS IT WAS CONFIRMED A NEW TANK WAS NEEDED. WHILE PLACING AN ORDER FOR THE TANK, I WAS TOLD FROM A FEW DEALERSHIPS THAT I WAS ON THE WAITING LIST. AFTER ANOTHER CALL FROM A LOCAL DEALERSHIP I WAS TOLD I AM NUMBER 85 ON BACK ORDER LIST TO RECEIVE A NEW FUEL TANK AND THAT WAS JUST FROM HIS DEALERSHIP. HE QUOTED " THEY HAVE NO ETA ON THAT TANK.RIGHT NOW THEY ARE WORKING ON TRUCKS THAT ARE VOR CONCERN FROM OTHER DEALERS FIRST. JUST WANTED TO KEEP YOU INFORMED." BETWEEN FUEL SPITTING OUT OF VEHICLE, TAKING 15 MINUTES TO PUT ONLY 10 GALLONS INTO TANK, AND MOST OF ALL A LARGE BACK ORDER NUMBER. I AM WONDERING OR REQUESTING A RECALL TO BE POSSIBLY PLACED. THE ORVR VALVE CAN NOT BE REPLACED DO TO BEING PLASTIC WELDED TO THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440643December 20, 2011
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT STATED THAT THE SHOCK ABSORBER LIFT FOR THE FRONT HOOD FAILED, CAUSING THE HOOD TO FALL AND DROP ON THE CONTACT BUT THE CONTACT WAS UNINJURED. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT IN COLDER WEATHER AND THE SHOCK ABSORBER WAS UNABLE TO HOLD THE WEIGHT OF THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000. UPDATED 01/11/12*LJ UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440393December 19, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVER SIDE DOOR WITH THE MANUAL KEY OR REMOTE KEY FOB, THE DOOR WOULD FAIL TO RELEASE AND OPEN. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440402December 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT WAS DRIVING 60 MPH AND TOWING A TRAILER WHEN THE ALTERNATOR WARNING LAMP ILLUMINATED AND THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES OR STEERING WHEEL. THE CONTACT STATED THAT HE WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND USED THE ELECTRIC BRAKES ON THE TRAILER BEING TOWED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WATER PUMP BARRING FAILED AND AS A RESULT, THE WATER PUMP AND THE FAN BELT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT HE HAD TO REPLACE THE WATER PUMP A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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