Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10082012July 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING 35 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE REAR BRAKES LOCKED. HOWEVER CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE DRIVER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081608July 9, 2004
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY
WHILE PARKING VEHICLE IN REVERSE THE CLUTCH FAILED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC REPLACED THE CLUTCH CYLINDER AT VERY LOW MILEAGE AT CONSUMER'S EXPENSE OF $353.39. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080724July 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH 65,000 MILES ON 2002 DODGE RAM 4X4 QUAD CAB. TRANSMISSION FAILED. ONLY DO ORDINARY DRIVING, NO HAULING OF ANY KIND. OF COURSE NO WARRANTY. $3000 TO GET A NEW TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080141June 29, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 65 MPH DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MAJOR INJURIES ,AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A GARAGE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079880June 23, 2004
POWER TRAIN
PROBLEMS WITH VEHICLE'S TRANSMISSION.*MR THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS BECAUSE OF THE ENGINE LIGHT ILLUMINATING, THE FIRST TIME THE DEALER STATED IT WAS A TRANSMISSION PROBLEM AND THE COMPUTER WOULD NEED TO BE REPLACED, THE SECOND TIME THE ENGINE LIGHT ILLUMINATED AGAIN AND THE DEALER STATED IT WAS SENDING THE SAME CODE AND THEY WOULD REPLACE THE SOLENOID. THE THIRD TIME AFTER HAVING NO TRANSPORTATION FOR THREE DAYS, THE CONSUMER AND HIS WIFE WERE TOLD THAT A BALL BEARING IN THE VALVE BODY OF THE TRANSMISSION WAS IN THE WRONG PLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078668June 23, 2004
STRUCTURE:BODY
MY 2002 DODGE CONVERSION VAN WOULD SIT OVERNIGHT THEN START THE NEXT DAY BUT STALL RIGHT AFTER STARTING. HAPPENED TWICE IN 3 WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079616June 22, 2004
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 45 MPH. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE ENTIRE FRONT END OF VEHICLE WAS SEVERELY DAMAGED. DRIVER SUSTAINED SHOULDER, LEG, ANGLE AND KNEE INJURIES, AND WAS HAVING HEADACHES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10075736June 4, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING BETWEEN 35 TO 45 MPH VEHICLE STALLED. DEALER INSPECTED VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074501May 30, 2004
SEATS:MID/REAR ASSEMBLY, CHILD SEAT
LETTER WRITTEN TO THE PRESIDENT OF CHRYSLER-DODGE ON 3/2004 REGARDING THIS IMPORTANT MISSING SAFETY FEATURE. DEAR MR. ZETSCHE: I PURCHASED A 2002 DODGE RAM 1500 QUAD CAB IN LATE 2001 OF WHICH I AM CURRENTLY MAKING PAYMENTS THROUGH CHRYSLER FINANCIAL. HOWEVER, THERE HAS BEEN A CONSIDERABLE SAFETY CONCERN OF MINE SINCE PURCHASING MY TRUCK IN LATE 2001. THIS CONCERN REVOLVES AROUND THE LACK OF BACK SEAT HEAD RESTS (RESTRAINTS) FOR THE MODEL YEAR IN QUESTION. I COMMUTE WITH MY THREE DAUGHTERS AGES 16, 12, 10, AND HAVE ALWAYS FELT THAT MY TWO YOUNGEST CHILDREN, WHICH RIDE IN THE REAR SEAT, ARE AT AN CONSIDERABLE RISK FROM HEAD INJURY IN THE EVENT OF AN ACCIDENT. THE LACK OF THESE REAR SEAT HEAD RESTS (RESTRAINTS) PLACES THE BACK OF THE CHILDRENS HEADS DIRECTLY AGAINST THE REAR GLASS OF THE CAB. I RECENTLY VISITED MY LOCAL DODGE DEALER - PLANET DODGE IN MIAMI, FL. - AND LOOKED AT THE 2004 DODGE HEMI'S WITH THE POSSIBILITY OF TRADING UP MY TRUCK NEXT YEAR. I IMMEDIATELY NOTICED THAT ALL OF THE 2004 DODGE TRUCKS HAVE COLLECTIVELY INCORPORATED THIS SAFETY FEATURE FROM THE FACTORY. I PRESUME THAT THERE WAS A SAFETY CONSIDERATION WHICH ADDED TO THE DESIGN AND DEVELOPMENT OF THIS ITEM. SINCE THESE SAFETY HEAD RESTS (RESTRAINTS) WERE NOT DESIGNED INTO THE 2002 DODGE RAM 1500 QUAD CAB THAT I PURCHASED. I REQUEST THAT CHRYSLER RETROFIT THE NEWLY DESIGNED HEAD RESTS (RESTRAINTS) AS A SAFETY PRECAUTION IMMEDIATELY. I WELCOME ANY OPPORTUNITY TO DISCUSS THIS MATTER FURTHER WITH YOU. THANKING YOU IN ADVANCE FOR YOUR ATTENTION IN THIS MATTER TONY QUINTANA *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072831May 18, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
FIRST THERE WAS AN INTERMITTANT FAILURE OF BRAKE LIGHTS THEN ONE FAILED COMPLETLY AND THE OTHER FAILED THE FOLLOWING DAY. I HAD A CLOSE CALL (REAR ENDED)WHEN I TOOK IT TO THE DEALER THEY KNEW RIGHT AWAY WHAT WAS WRONG , AND REPLACED TAIL LIGHT TREE COMPONET, THAT FIXED THE PROBLEM. THE DEALER WAS AWARE OF THIS AND HAD TOLD ME THEYHAD ALOT OF THEM FAILING, IWAS OUT OF WARRANTY AND WAS CHARGED FULL PRICE FOR DIAGNOSTIC AND REPLACEMENT PARTS ETC. I WAS UNHAPPY WITH THE WAY THEY TREATED THIS SAFETY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073489May 11, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHENEVER THE BRAKES ARE DEPRESSED DRIVER'S SIDE SEAT SHIFTS. DEALER REPLACED THE SEAT ONCE ALREADY BUT, EIGHT MONTHS LATER, ANOTHER SEAT NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072372May 10, 2004
STEERING
THERE HAS BEEN NO FAILURE YET THAT I KNOW OF BUT I OWN A 2002 DODGE 2500 WITH THE CUMMINS TURBO DIESEL ENGINE. THIS TRUCK WAS BUILT WITH ONLY TWO (2) GREASE FITTINGS IN THE STEERING GEAR. THIS IS AN INSUFFICENT NUMBER AND WILL CAUSE PREMATURE FAILURE OF THE BALL JOINTS AND TIE RODS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068531May 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GOES INTO HIGH GEAR TOO SOON, CAUSING TOO MUCH DOWNSHIFTING WHEN I NEED TO SPEED UP. IT GOES INTO O/D AT 45 MPH. VERY SLUGGISH WHEN I NEED TO SPEED UP UNLESS I GIVE IT LOTS OF THROTTLE AND THEN IT DROPS OUT OF OVERDIRVE AND SKIPS 4TH GEAR AND GOES INTO 3RD. IN TOWN WHEN YOU GET UP TO 30 MPH THE TRANSMISSION POPS LIKE IT IS TRYING TO DOWNSHIFTING STRAIGHT TO 1ST.I HAVE HAD IT TO THE DEALER 3 TIMES WITH NO RESULTS.*AK I FEEL THEY ARE TRYING TO WEAR ME OUT SO I WILL QUIT COMING BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068172May 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS SEVERLY WARPED AT 20,000MILES. DEALER TURNED ROTORS AT CUSTOMER EXPENSE, BLAMED THE PROBLEM ON DRIVING STYLE. ROTORS WARPED AGAIN WITHIN 15,000 MILES. PROBLEM IS SO SEVERE THAT ALIGNMENT HAS BEEN FORCED OUT OF SPEC. TRUCK NOW DARTS UNDER BRAKING. THE TRUCK IS USED FOR COMMUTING. IT HAS NEVER BEEN USED FOR TOWING AND DOES NOT FREQUENTLY HAUL LOADS. WHEN LOADED IT IS KEPT UNDER THE LOAD LIMIT. APPARENTLY, THE BRAKES ARE INCAPABLE OF SURVIVING A FEW FREEWAY OFF RAMPS ON THE DAILY COMMUTE. MANUFACTURER WAS CONTACTED AND REFUSES TO RESOLVE THE PROBLEM. THE COMPLAINTS LISTED ON THE NHSTA SITE IS A FRACTION OF REALWORLD PROBLEMS. EVERY OWNER OF THIS VEHICLE I HAVE SPOKEN TO TO HAS HAD THE SAME PROBLEM. EMPLOYEES AT THE ST. LOUIS PLANT ROUTINELY REPLACE THE BRAKES ON THEIR NEW TRUCKS WHEN THEY TAKE DELIVERY. IT'S COMMON KNOWLEDGE THAT THE BRAKES ARE SUBPAR. IT IS UNFORTUNATE THAT DAIMLER-CHRYSLER CHOOSES TO CUT COSTS ON SUCH A CRITICAL COMPONANT. I WILL BE REPLACING MY BRAKE ROTORS WITH HIGH QUALITY AFTERMARKET PARTS AT MY OWN EXPENSE IN ORDER TO HAVE A SAFE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071913April 30, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED WHILE DRIVING AT 55 MPH. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE HAS YET TO BE DETERMINED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071891April 28, 2004
UNKNOWN OR OTHER
FOIA ADDRESSED TO CPSC REQUEST A COPY OF ALL RECORDS PERTAINING TO COMPLAINTS RE 2002 DODGE TRUCK RAM PICKUP SINGLE VEHICLE COLLISION CAUSED BY A VEHICLE DEFECT (SEARCH ATTACHED). (NAR) *PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071612April 26, 2004
WHEELS:HUBCAP/COVER
REAR WHEEL SHEARED OFF THE AXLE, CAUSING THE VEHICLE TO DRIFT INTO A DITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067648April 22, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
BOTH FRONT SHOCKS HAVE TO BE REPLACED AND THE VEHICLE DOESN'T EVEN HAVE 29,000 MILES ON IT. THE LEFT BALL JOINT IS SHREDDED AND ALL HAS TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061715April 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES:SIDEWALL
WHILE DRIVING VEHICLE JERKED FORWARD WHEN CONSUMER TRIED TO DOWN SHIFT THE TRANSMISSION GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK IN ADDITION, CONSUMER IS HAVING TROUBLE WITH TIRES AND ITS SIDEWALL AND REQUESTING MANUFACTURER TO DESIGN TIRES FOR OFF ROAD CONDITIONS. FRONT BRAKE ROTORS ARE WARPED AND THE PADS HAVE 80 PERCENT LEFT AT 34,000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059696April 20, 2004
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
INTERMITTENT WHILE DRIVING 30 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. DEALER REPLACED TURN SIGNAL SWITCH, BUT PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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