Dodge Ram Complaints (1998)

1,390 consumer complaints on file.

#715774December 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE KNOCKS AT START-UP FOR ABOUT 2-3 SECONDS. OIL PRESSURE GAUGE IS NOT AS HIGH AS WHEN FIRST BOUGHT. HAS BEEN TO THE DEALER TWICE FOR THIS PROBLEM, BUT THEY SAY THEY CANNOT DUPLICATE IT. SERVICE MANAGER HAS VERIFIED THE KNOCKING, BUT CHRYSLER DOESN'T WANT TO PERSUE IT. SEEMS THAT CHRYSLER WAS REALLY QUICK TO TAKE MY MONEY WHEN IT WAS BOUGHT, BUT NOW THAT IT HAS A PROBLEM THEY DON'T WANT TO KNOW ANYTHING ABOUT IT. SITUATION HAS BEEN SENT TO CHRYSLER'S 3RD PARTY ARBITRATION COMPANY TO HAVE A HEARING TO DECIDE WHAT THEY WILL BE FORCED TO DO TO CORRECT THE PROBLEM. CHRYSLER HAS BEEN VERY DISAPPOINTING IN THERE "CUSTOMER SERVICE" OR LACK OF IT, TO THE CUSTOMER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715776December 7, 1999
POWER TRAIN:AXLE ASSEMBLY
ORIGANAL TIRES FROM FACTORY (GOODYEAR WRANGLER RTS 265/75R16) HAVE BEEN REPLACED BY GOODYEAR 3 TIMES IN 16 MONTHS DUE TO DEFECTS IN MATERIAL AND WORKMANSHIP. VEHICLE HAD A MAJOR VIBRATION AT SPEEDS OF 45 AND 65 MPH.( DOT NUMBER: TIRE SIZE: 265/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715714December 6, 1999
POWER TRAIN:MANUAL TRANSMISSION
FIFTH GEAR LOSS IS CAUSED BY ( NUT HOLDING FIFTH GEAR BACKING OFF) AS I WAS TOLD BY DEALER. THIS IS A COMMON PROBLEM ACCORDING TO THE DEALER (TSB 21-10-98) COST TO FIX THIS IS $400.00-$799.00 AND THEY SAID IT COULD HAPPEN AGAIN. I WAS TOLD IT WAS CAUSED BY BACKING OFF THE THROTLE IN FIFTH GEAR. THIS IS A CLEAR CASE OF DESIGN DEFECT IN THE TRANSMISSION. I KNOW OF MANY PEOPLE WITH THIS TRUCK WHO ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715723December 6, 1999
ENGINE AND ENGINE COOLING:ENGINE
LEAKING OIL THROUGH TAILPIPE-ENGINE CLATTER AT HIGH SPEED. DEFECTIVE INTAKE BASE GASKET. BLEW OUT FOUR QUARTS OF OIL OVER 750 MILE TRIP, MOSTLY INTERSTATE TRAVEL. SERVICE BULLETIN NOT DIVULGED TO OWNER DURING ROUTINE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715628December 4, 1999
STEERING: STEERING WHEEL/HANDLE BAR
I HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS YET. THE STEERING WHEEL MAKES ALOT OF NOISE WHEN YOU TURN IT EITHER DIRECTION. HAD DODGE CHECK IT OUT. THEY SAID THAT THEY HAVE REPLACED ALOT OF STEERING COLUMNS BECAUSE OF THIS, BUT NOT SURE WHAT CAUSES IT. SAID THAT MOST HAVE THIS PROBLEM WITH LOWER MILEAGE. WARRANTY COVER THE STEERING COLUMN. SEEMS MY WARRANTY IS UP, THEY TELL ME TO TRY AND GET USE TO THE NOISE. SAID THAT THE NOISE WILL GET 5 TIMES WORSE, BUT DIDN'T THINK IT WAS A SAFETY ISSUE. IT THEY DON'T REALLY KNOW WHAT CAUSES IT, HOW CAN THEY BE SURE IT ISN'T A SAFETY ISSUE. IF THIS IS A RECURRING PROBLEM, THEN IT IS OBVIOUSLY A FACTORY DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853588December 2, 1999
AIR BAGS:FRONTAL, STEERING
DRIVER LOST CONTROL AND SLID CROSS WAYS, ACROSS THE HIGHWAY, AND BUSTED THE REAR AXEL. TRUCK FLIPPED OVER, AND FRONT BUMPER WENT INTO FRONT TIRE, AND THE AIRBAGS DID NOT DEPLOY. TRUCK WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#784336November 29, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR DIFFERENTIAL WAS FOUND BENT BY THE DEALERSHIP, WHICH REQUIRED REPLACEMENT, NOISE FROM THE UNIT PRIOR TO REPLACEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853415November 29, 1999
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING IN 5TH GEAR THERE WAS A LOSS OF POWER AS IF IN NEUTRAL. THE OTHER GEARS WERE FUNCTIONAL. DEALER SAID A NEW LOCK NUT WAS NEEDED TO HOLD GEAR IN PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715200November 24, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THESE ARE 2 TRUCKS OF THE SAME KIND WE OWNED THAT CAUGHT ON FIRE IN THE SAME WAY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#547888November 23, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION
ROTORS OVERHEATING AND CRACKING AND PADS ARE EXPERIENCING EXCESSIVE WEAR, CAUSING VEHICLE TO PULL WHEN APPLYING BRAKES. MJS (ORIGINAL CL 08-AUG-99, REVISED HL ON 23-NOV-99)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715195November 23, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
I HAVE HAD THE STEERING DAMPER REPLACED SEVERAL TIMES. IT IS UNKNOWN TO ME WHY THIS HAPPENS AND THE DEALER HAS NO ANSWER EITHER. ALL THE COMPONENTS ON THIS VEHICLE ARE "HEAVY-DUTY". BRAKING IS BECOMING MORE OF A PROBLEM AS THE BRAKES WEAR DOWN. THE TRUCK ONLY HAS 21,000 MILES ON IT. THE POWER DOOR LOCKS I HAVE NO IDEA ABOUT THEY JUST STOPPED WORKING ONE DAY, BUT, THEY DO WORK W/ THE REMOTE ENTRY. I ALSO NOTICED THE HORN ACTUATOR IS HARD TO ACTIVATE DUE TO THE HARD "LEATHER" FOR THE AIRBAG COVER. THE DRIVER'S DOOR KEEPS GETTING MISSALIGNED, I HAVE NEVER HEARD OF A VEHICLE HAVING THIS MUCH OF A PROBLEM LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853134November 19, 1999
AIR BAGS:FRONTAL
DRIVING ON FEEDER ROAD AT 45MPH ALL OF SUDDEN AN 18 WHEELER IN FRONT JUST STOPPED. CONSUMER DIDN'T HAVE ENOUGH TIME TO REACT BY APPLYING BRAKES AND REARENDED INTO THE 18 WHEELER. UPON IMPACT, AIRBAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#714962November 18, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
RING & PINION GEAR FAILED. DODGE HAS MORE THAN 1200 ON BACK ORDER AND CANNOT GET THE PART. MY PART HAS BEEN ON ORDER FOR 5 WEEKS. LOCAL DEALER CONFIRMED THAT DODGE HAS SENT THEM A NOTIFICATION TO TRY TO RESET THE RING & PINION GEAR AS A FIX RATHER THAN REPLACE THE PART. DODGE CUSTOMER SERVICE HOTLINE WILL NOT CONFIRM THAT THEY ARE HAVING PROBLEMS WITH THIS PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714880November 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY NAME IS JOHN SIMONELLI AND I PURCHASED A DODGE RAM TRUCK. I HAD MANY PROBLEMS WITH IT LIKE BRAKES,AIR, FUEL PROBLEMS, RAIDIATOR, AND WORSE OF ALL STALLING ON LEFT TURNS. I REPORTED TO BELL DODGE OF MY TRUCK STALLING ON LEFT TURNS. THEY LOOKED AT IT ONCE AND SAID THE TRUCK WAS OK. AFTER THAT I TOOK THE TRUCK DOWN TO THE DEALER EACH TIME REPORTING OF INCIDENT. ALL THEY DID WAS DOCUMENT THE PROBLEM AND SEND ME AWAY. THEY WOULD NOT EVEN MAKE AN ATTEMPT TO SOLVE THE PROBLEM DESPITE THE DANGER THE TRUCK WAS TO ME AND OTHERS. TO PROVE MY CASE I HAD TO PUSH THEM TO HOOK UP A CO-PILOT FOR READINGS. THE COMPUTER WOULD SHOW THE VEHICLE DIED FOR SOME UNKNOWN REASON. HOWEVER THE CO-PILOT WOULD NOT TELL THEM HOW TO FIX PROBLEM SO THEIR FOR THE PROBLEM DID NOT EXCIST. THEN I HAD TO DRIVE AROUND WITH A CAM-CORDER TO RECORD PROBLEM. AFTER DOING SO I WAS FORCED TO SELL VEHICLE BECAUSE THEY DID NOT KNOW HOW TO FIX PROBLEM AND WOULD NOT GIVE ME A NEW TRUCK. I HAVE TOO MUCH TO SAY SO IF YOU HAVE ANY QUESTIONS PLEASE CALL ME. I TOOK A 14,500 DOLLAR LOSS ON MY VEHICLE, SOMEONE ELSE IS DRIVING THIS UNSAFE VEHICLE, AND FINALY BOTH BELL DODGE AND DALMLER CHRYSLER IGNORED MY LAWYER WHICH COST ME AN ADDITIONAL 2,600. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714875November 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE THE TRUCK WAS NEW, IT HAS BEEN JUMPING INTO NEUTRAL WHEN WE TRAVEL,DOWN BUMPY ROADS. THE DEALER WAS CONTACTED, CHRYSLER CANADA HAS BEEN CONTACTED, MY INSURANCE COMPANY HAS BEEN CONTACTED, TRANSPORT CANADA HAS BEEN CONTACTED, AND I WOULD LIKE TO KNOW IF YOU HAVE RECIEVED ANY REPORTS REGUARDING THIS PROBLEM. IF YOU WOULD BE ABLE TO E-MAIL ME WITH ANY INFORMATION THAT YOU HAVE IT WOULD BE GRATLY APPRECIATED. THANK YOU VERY MUCH FOR HELPING ME OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852875November 15, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER HAS BEEN CONTACTED, AND THE MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#714569November 10, 1999
POWER TRAIN:MANUAL TRANSMISSION
5TH GEAR LOST WHILE ON I-37 NORHTBOUND IN CORPUS CHRISTI, TX. SHIFTED UP FROM 4TH GEAR TO 5TH AFTER ENTERING FREEWAY. NO 5TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714348November 4, 1999
STEERING: STEERING WHEEL/HANDLE BAR
THE TRUCK'S STEERING LOCKS UP WHILE TURNING AND THEN THE IGNITION WILL COMPLETELY SHUT DOWN. THE IGNITION HAS EVEN STOPPED WHEN DRIVING STRAIGHT AND NOT TURNING. THIS IS A DEFINATE ROAD HAZARD AND CHRYSLER SAYS THERE IS NOTHING WRONG WITH IT. WE HAVE HAD THE TRUCK IN 3 TIMES BEFORE IT WAS FINALLY INVOLVED IN AN ACCIDENT DUE TO THIS PROBLEM. THEY CAN NOT FIND ANYTHING WRONG YET EACH TIME THEY HAVE LOOKED AT IT AND WE GET IT BACK IT HAPPENS AGAIN. IT DOESN'T HAPPEN EVERY TIME YOU TURN BUT YOU NEVER KNOW WHEN IT IS GOING TO DO IT. I DON'T WANT TO BE RESPONSIBLE FOR INJURING ANYONE BECAUSE OF A DEFECTIVE PRODUCT. WE ARE ALSO UNABLE TO FIND A PREVIOUS OWNER. THE NAMES ON THE TITLE HAVE BEEN CLEARED. HOW CAN THIS BE?? DO YOU HAVE ANY SUGGESTIONS AS TO WHAT WE CAN DO? HOW DO WE GET THIS PROBLEM RESOLVED? SOMEONE IS HIDING SOMETHING ABOUT THIS TRUCK. WE DO NOT WANT TO BE RESPONSIBLE FOR KILLING OURSELVES OR ANYONE ELSE ON THE ROAD. THANK YOU FOR YOUR TIME AND I HOPE YOU CAN HELP. SINCERELY, SHIRLEY GOODE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#714270November 3, 1999
AIR BAGS
I WAS INVOLVED IN A COLLISION WITH MY DODGE RAM PICKUP. A MAN TURNED IN FRONT OF ME AND THE FRONT OF MY TRUCK HIT THE SIDE OF HIS CAR. NO AIRBAGS DEPLOYED, AND I WAS MOVING AT A GOOD RATE OF SPEED (35-40 MPH). I DID CONTACT DODGE, BUT THEY ARE SITTING ON THEIR HANDS, AND ARE NOT SENDING OUT AN INVESTIGATION TEAM TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. I WOULD LIKE FOR NHTSA TO CONDUCT AN INVESTIGATION OF THEIR OWN. THE TRUCK HASN'T BEEN WORKED ON, BUT THE INSURANCE COMPANY IS ANTSY TO GET THE TRUCK FIXED, SINCE I AM IN A RENTAL VEHICLE. IS THERE ANY WAY OF HAVING THE NHTSA COME OUT AND DO AN INVESTIGATION IN A TIMELY MATTER (WITHIN A WEEK (BY 11/10))?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#549341October 29, 1999
STEERING
SUDDEN LOSS OF STEERING CONTROL ARMS CAUSED THE VEHICLE TO RUN INTO A DITCH RESULTLING IN MAJIOR DAMAGE FOR THE VEHICLE. YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Ram