Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10679424January 28, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678938January 26, 2015
STEERING, SUSPENSION, WHEELS
LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WILL LAST UNTIL WE GET THE CORRECT PART.MIND YOU THIS IS A PART THAT COULD BREAK AND CAUSE LOSS OF CONTROL OF YOUR VEHICLE AND POSSIBLY KILL SOMEONE. WHILE MY COMPANY TRUCK IS SITTING BROKE DOWN AND WAITING FOR THE LOCAL DEALER ARRIGO TO CALL CHRYSLER BACK FOR 5 DAYS AND LET THEM KNOW THAT I CAN HAVE MY TRUCK TOWED TO THEIR SHOP AT MY EXPENSE FOR THE REPAIR THAT IS BEING PAID FOR BY CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678662January 24, 2015
ENGINE, FUEL/PROPULSION SYSTEM
DODGE HAS ISSUED A RECALL FROM OCTOBER 7 2014 FOR RECALL P65 / NHTSA14V-635 STATING THAT THE DIESEL FUEL HEATER MAY OVERHEAT LEAK DIESEL AND CAUSE SMOKE UNDER THE HOOD OR CATCH FIRE. AFTER HAVING SERVICE AT THE DEALER THEY STATED THEY HAVE NO FIX YET OR PARTS FOR THIS SAFETY ISSUE WHICH MAY CAUSE A FIRE, HERE ARE THEIR WORDS FROM THEIR WEBSITE UNDER RECALL STATUS FOR MY VIN INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. THIS IS THE SECOND SAFETY ISSUE WHERE DODGE RAM HAS HAD A SAFETY ISSUE BUT NO PARTS THE FIRST WAS THE LEFT TIE ROD WHERE THEY HAD NO PARTS AVAILABLE. WHY ARE THEY ALLOWED TO ISSUE SAFETY RECALLS AND HAVE NO PARTS TO FIX ISSUES THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE OR SMOKE THIS PLACES PEOPLE ON THE ROAD AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678567January 23, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUEL VAPORS AS WELL AS SMOKE EMITTING FROM THE AIR VENTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10678440January 22, 2015
EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT WOULD GO OFF AND ON IN INTERVALS AND THEN FINALLY WENT OUT COMPLETELY. I PURCHASED A STOCK BULB FROM A DODGE DEALERSHIP AND HAD THE BULB INSTALLED BY A DIFFERENT DODGE DEALERSHIP. AFTER HAVING THE BULB CHANGED AT FIELD'S CHRYSLER DODGE JEEP, THEY PULLED MY TRUCK AROUND FOR ME TO PICK UP AND I NOTICED THAT IT STILL WASN'T WORKING, SO THEY TOOK IT BACK INTO THE SHOP AND WORKED ON IT SOME MORE AND FINALLY GOT THE HEADLIGHT WORKING. WITHIN A FEW DAYS AFTER THE BULB REPLACEMENT, THE LIGHT STOPPED WORKING AGAIN. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY TOLD ME THERE WAS A PART THAT THEY HAD TO ORDER, BUT USED A SECURITY TIE FOR THIS PART TO KEEP CONTINUITY UNTIL THE NEW PART ARRIVED. WHEN THE PART ARRIVED, I TOOK MY TRUCK BACK TO THE DEALERSHIP TO HAVE THE PART REPLACED. I RENTED A VEHICLE FOR THE DAY AND PICKED UP MY TRUCK THE FOLLOWING DAY. ABOUT 5 DAYS AFTER THIS REPAIR, THE HEADLIGHT WENT OUT AGAIN. NOW, I HAVE TO TAKE THE TRUCK BACK TO THE DEALERSHIP YET AGAIN AND SPEND MORE MONEY, TIME, MISSED WORK DUE TO THEIR DEFECTIVE PART AND DESIGN. I HAVE HAD SO MANY OTHER PROBLEMS WITH THIS TRUCK THAT IT IS MIND BOGGLING. I WAS JUST PULLED OVER BY THE POLICE LAST NIGHT FOR THE LIGHT BEING OUT. I CONSTANTLY WORRY ABOUT GETTING PULLED OVER WHEN DRIVING AT NIGHT AND THIS HAS BEEN EXTREMELY AGGRAVATING AND STRESSFUL. THIS HAS LIMITED MY DRIVING AT NIGHT SIGNIFICANTLY. I HAVE PERFORMED AN INTERNET SEARCH FOR THIS ISSUE WITH THIS TRUCK AND APPARENTLY THIS IS A COMMON SAFETY DEFECT. THUS FAR, I HAVE INCURRED AT LEAST $400.00 IN EXPENSES BUT DOES NOT ACCOUNT FOR MY TIME AND MISSED WORK. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676624January 20, 2015
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON AND IN PARK, THE UNDERCARRIAGE AREA OF THE CABIN CAUGHT FIRE WHICH CAUSING THE VEHICLE TO BECOME ENGULFED IN FLAMES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT OR HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672665January 15, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HAVE CONNECTED DEALER TWICE, HAVE CONTACTED CHRYSLER GROUP RECALL CENTER BUT VEHICLE IS NOT FIXED. DEALER TELLS ME THEY DON'T HAVE THE PART TO FIX. CHRYSLER DID NOT RESPOND AFTER CONNECT NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672281January 13, 2015
POWER TRAIN
WHEN ON A40 TO45 PERCENT GRADE MY TRUCK TRANSMISSION WON'T ENGAGE UNLESS I REV TO 2000 TO 2500 RPM AND WHEN IT DOES IT BANGS INTO GEAR. THE DEALERSHIP SAYS THEY CAN NOT RECREATE THE PROBLEM BUT IT HAPPENS EVERY TIME I PUT MY BOAT IN OR TAKE IT OUT OF THE WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670748January 7, 2015
SERVICE BRAKES
BRAKES MUSHY, GO ALL WAY TO FLOOR, WHEN TRYING TO PUMP BRAKES TRUCK TAKES OFF KNOCKING 79 YEAR OLD WOMAN TO THE GROUND HURTING HER. TOOK TO DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING. IT DID IT AGAIN TOOK IT TO ANOTHER DODGE DEALERSHIP, THEY SUGGESTED TO TAKE IT BACK TO THE ORIGINAL DODGE DEALERSHIP. TOTAL TIMES OF IT HAPPENING 6 TIMES WITH THE LAST TIME TRUCK SHUTTING ITSELF OFF IN THE MIDDLE OF THE ROAD. BACKUP DISPLAY IS FREEZING UP AND TELLING TO GET OUT TO LOOK WHEN NOTHING IS THERE. DEALERSHIP JAMES HODGE MOTOR CO. THINKS IT THE COMPUTER BOARD BUT THEY DON'T WANT TO DO ANYTHING ABOUT IT, BECAUSE THERE'S NO RECALL FOR WHAT'S HAPPENING. I DID SOME RESEARCH AND FOUND SOMETHING ON THE BRAKES, WHEN I WENT BACK TO PRINT IT OUT, THE ARTICLE WAS NOT THERE ANYMORE. REIMERS, PARIS, TEXAS ANY OTHERS THAT THIS IS HAPPENING TO PLEASE REPORT FOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670838January 7, 2015
STEERING
RECALL 13V529000 STILL NOT PERFORMED. HAVE BEEN ON WAITING LIST FOR ALMOST A YEAR. NO PARTS AVAILABLE???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670175January 5, 2015
SUSPENSION
DRIVING ON SNOW COVERED ROAD I STARTED HEARING A BANGING NOISE. JACKED UP TRUCK THIS MORNING AND DISCOVERED A LOT OF UP AND DOWN MOVEMENT IN BALL JOINTS. THIS TRUCK HASN'T EVEN BEEN OFF ROAD, DODGE HAS HAD THIS ISSUE FOR YEARS, IT'S TIME TO GET THESE ISSUES RESOLVED. I AM A FLEET MANAGER, WE HAVE DODGE, FORD AND GM, DODGE IS THE ONLY TRUCK WITH FRONT END PROBLEMS. PLEASE HELP US GET THIS ISSUE TAKEN CARE OF. MY TRUCK HAS JUST OVER 38,000 MILES, AND HAS NEVER BEEN ABUSED, EVEN IF IT WAS, BALL JOINTS SHOULD NEVER GO OUT AT THIS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669884January 3, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF AND STAY OFF INDEFINITELY. TOGGLING THE HEADLIGHT SWITCH CAN SOMETIMES GET THEM TO COME BACK ON, BUT NOT ALWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668351December 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667087December 18, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME UNSTABLE AND SPUN AROUND UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD ASSEMBLY FRACTURED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,844.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663322December 10, 2014
STEERING, FUEL SYSTEM, DIESEL, POWER TRAIN
THE WEEK OF MARCH 9TH OF THIS YEAR, WE TOOK THE TRUCK IN FOR TRANSMISSION PROBLEM AND WHEEL ALIGNMENT TO THE LOCAL DEALER: FRONTIER DODGE CHRYSLER JEEP 5801 SPUR 327 LUBBOCK, TX 79424 THE TRANSMISSION WAS REPAIRED. THE SERVICE ADVISOR TOLD US THAT THEY WILL ONLY FIX THE ALIGNMENT AFTER THEY RECEIVE THE RECALL PART# N49. DUE TO THEM HAVING TO REALIGN IT AGAIN AFTER THEY REPAIR N49. THE STEERING WHEEL'S POSITION IS OFF. THE LOGO IS TILTED TO THE RIGHT. WITH THAT SAID, ITS NOW DECEMBER AND WE HAVE NOT RECEIVED ANY CALLS FROM THE DEALER. THEY HAVE NOT CONTACTED US WITH ANY UPDATES. WE CALLED IN JUNE AND THE SERVICE DESK AND WERE TOLD THAT THEY DIDN'T HAVE OUR PART YET. THAT WAS SAID EVEN BEFORE WE GAVE THEM OUR NAME. HOW DID THEY KNOW WHO THEY WERE TALKING TO? AFTER WE IDENTIFIED THE TRUCK, THEY SAID THAT THE PART ISN'T IN YET. THE ONLY REASON THAT WE ARE CONTACTING YOU IS DUE TO THE POOR CUSTOMER SERVICE THAT WE RECEIVED AT THE LOCAL DODGE DEALER. AND WE UNDERSTAND THAT THE RECALLS NEED TO BE DONE. THE ONLY PROBLEM IS THAT ITS NOT GETTING DON?T IN A TIMELY MATTER. THE 2ND RECALL, WITH COMPARTMENT FIRE, SOUNDS LIKE IT COULD BE A DISASTER. I DON'T EVEN FEEL COMFORTABLE DRIVING THE TRUCK ESPECIALLY HAVING MY FAMILY IN IT. I WOULD REALLY LIKE A CALL OR SOME SORT OF RESPONSE TO THE ABOVE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663217December 9, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662968December 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, DIESEL, STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/23/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663004December 8, 2014
POWER TRAIN, SUSPENSION, STRUCTURE:BODY
I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10659822November 20, 2014
SERVICE BRAKES, ENGINE
BRAKES MUSHY, GO ALL WAY TO FLOOR, NEED TO BE PUMPED BEFORE EACH STOP. BAD COLD START ENGINE NOISE COULD MAKE ENGINE STOP WORKING ACCORDING TO CHRYSLER REPAIR BULLETIN. CHRYSLER REFUSED TO REPAIR EITHER DEFECT - BRAKE LIGHT FLASHES AND STAYS ON MUCH LONGER DUE TO PUMPING AND NEED FOR CONSTANT PEDAL ACTION. ACCORDING TO ON-LINE SEARCH THE ABOVE DEFECTS ARE COMMON IN DODGE RAMS - CHRYSLER REFUSING TO REPAIR - CLAIMS "BRAKES WORKING NORMALLY" - PLEASE ADVISE WHAT TO DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659298November 19, 2014
STEERING
THIS RECALL HAS BEEN OUR FOR OVER 6 MONTHS FOR THE LEFT TIE ROD. THERE HAVE BEEN REPORTED FAILURE OF THIS UNIT LEADING TO LOSS OF STEERING CONTROL. I TRIED TO SCHEDULE A RECALL APPOINTMENT WITH MY DEALER, TOWBIN DODGE TO HAVE THE PARTS REPLACED UNDER THIS RECALL. I WAS TOLD THAT I WAS NUMBER 42 ON THE LIST 6 MONTHS AGO!! I AM NOW NUMBER 24. THE PACE OF REPLACEMENT IS CRIMINAL. THERE IS NO REASON THIS CAN'T BE DONE FASTER SPECIFICALLY WITH SUCH A CRITICAL STEERING COMPONENT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram