Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10102793December 12, 2004
FUEL SYSTEM, DIESEL
(2) VP44 FUEL INJECTION PUMP FAILURES, (1) FUEL LIFT PUMP FAILURE: AT APPROXIMATELY 56,000 MILES OF SERVICE, THE FIRST VP44 FUEL INJECTION PUMP FAILED (DOCUMENTED CHRYSLER P216 CODE WAS LOADED INTO THE PECM), AGAIN AT APPROXIMATELY 78,000 MILES, THE VP44 FUEL INJECTION PUMP AGAIN FAILED, AS DID THE DIESEL FUEL LIFT PUMP. THE VEHICLE WAS REPAIRED BY THE DEALER(S). THIS MECHANICAL DEFECT IS CONSISTENT THROUGHOUT THE INDUSTRY, AND THE COST OF REPAIRS AT THE CHRYSLER DEALERSHIP IS MORE THAN $3,000.00 PER INCIDENT FOR A TOTAL OF MORE THAN $6,000.00 IN ACCRUED COSTS IF I WERE TO PAY FOR THIS OUT OF POCKET. MY CONCERN IS THAT WHEN THE WARRANTY PERIOD IS OVER, THE RELIABILITY OF THE VEHICLE WILL BE THE SAME: ANOTHER AND THEN ANTHER FUEL INJECTION PUMP WILL NEED TO BE REPLACED. NOTE: INCIDENT DATES BELOW ARE APPROXIMATE BUT CAN BE AUTHENTICATED AND CORRECTED IF NEEDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103510December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE MECHANIC WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE RIGHT UPPER BALL JOINT WAS DEFECTIVE. THE BALL JOINT WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102609December 10, 2004
SUSPENSION:REAR
MY 2002 DODGE RAM HAS SEVERAL POTETIAL ACCIDENT, CAUSING PROBLEMS, ONE WHEN IM DRIVING IN THE RAIN OR AFTER A RAIN WATER IN THE ROAD IT CAUSES M STEERING TO LOCK UP AND I CANNOT STEER. I REPORTED THIS TO A DEALER IN TOWN AND THE SERVICE REP SAID THAT THE STEERING WILL TURN INTO MANUAL DRIVE AND SEEM HARDER TO STEER, WOW I COULD NOT BELIEVE I HEARD THAT AND THE PROBLEM HAS NEVER BEEN CORRECTED AND I HAVE REPORTED THIS TO DODGE ON SEVERAL OCCASSIONS. ALSO WHEN IM DRIVING DOWN THE ROAD OR HIGHWAY IN THE 2002 DODGE RAM AND I RUN OVER A SMALL BUMP SUCH AS ON OVERPASSES WHEN THE BRIDGE PORTION MEETS THE GROUND SIDE MY TRUCK WILL LOSE CONTROL SOMETIMES TO THE POINT OF THE REAR END ATTEMPTING TO SPIN THE TRUCK AROUND I GUESS THE ONLY THING THAT HAS PREVENTED THIS IS THE FORWARD MOVEMENT ITSELF, HOWEVER I HAVE COME UPON SITUATIONS WHEN IM TURNING IN A PARTICULAR DIRECTION AND A BUMP IS IN THE ROAD PRIOR TO THE TURN AND THE TRUCK LEAVES ME LIMITED CONTROL AS THE REAR END SUSPENSION REACTING TO THE SMALL BUMP ATTEMPTS TO MAKE THE TRUCKS REAR END JUMP AND ATTEMPT TO SPEND AROUND. THIS IS A VERY SICK FEELING AND NUMEROUS PASSANGERS HAVE EXPRESSED CONCERN FOR THIS TRUCKS FAULT AS THEY EXPERIENCE THIS WHILE RIDING IN THE TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102616December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE WAS FOUND DURING STATE INSPECTION, WAS REPLACED AT OWNERS EXPENSE.SEEN RECALL ON DURANGOS AND DAKOTOAS, WAS HOPING TO GET RAMS INCLUDED.THE VEHICLE HAS 52,000 MILES NEVER DRIVEN OFF ROAD OR ABUSED AND ROUTINE MAINTENCE AT THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103456December 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER PLACED THE VEHICLE INTO PARK, WHILE EXITING THE VEHICLE THE DOOR KNOCKED THE CONSUMER TO THE GROUND. THE VEHICLE CONTINUED TO ROLL INTO A CREEK. THE CONSUMER STATED THAT THE GEAR WAS IN PARK, HOWEVER SHE WAS NOT SURE IF IT CAME OUT OF PARK. THE MANUFACTURE WILL BE CONTACTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102105December 3, 2004
AIR BAGS
INVOLVED IN AN COLLUSION, AIR BAGS FAILED TO DEPLOY, IMPACT AREA DRIVER FRONT TO CENTER OF HOOD, SPEED OVER 40 MPH. PASSENGER SUSTAINED BACK AND NECK INJURY ALONG WITH CHEST BRUSING FROM SEATBELT. SPOKE TO DODGE DEALER AND COMMENT WAS THAT SOMETIMES THE AIRBAGS WILL NOT GO OFF IF THE IMPACT DOES NOT ENERGIZE MILTIPAL SENSORS. AIRBAGS IN THE OTHER VEHICLE DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100562November 26, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
DEFECTIVE BLOWER CONTROL ON A DODGE 2002 RAM 1500 VAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100247November 20, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 DODGE RAM 4WD 4 DOOR CURRENTLY ON THIRD ENGINE AFTER 2 DRIVE TRAIN FAILURES. TODAY THE ENGINE BEGAN MAKING THUDDING NOISES, THE VEHICLE BUCKED AND THE ENGINE LIGHT WAS BLINKING. FURTHER, WHEN THE FRONT TIRE HITS A SMALL POT HOLE OR OTHER ROAD DEFORMITY, THE VEHICLE ABRUPTLY VEERS REQUIRING DRASTIC COUNTER STEERING TO CORRECT, OFTEN NEARLY OUT OF CONTROL. REPEATED ATTEMPTS TO INFORM DAIMLER-CHRYSLER CORP. HAVE MET WITH INDIFFERENCE AND FAILURE TO ACKNOWLEDGE PROBLEM EXISTS. I AM CONCERNED FOR MY SAFETY AS WELL AS MY FAMILY'S SAFETY WHENEVER I DRIVE THIS VEHICLE. KEITH BILLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101056November 16, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
ALL 5 ON DRIVER'S SIDE REAR WHEEL LUGS:NUTS WERE REPLACED. REPAIRS WERE MADE AT THE DEALER.*AK THE CONSUMER HEARD THE SOUND OF A BEARING BEING GONE . *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098801November 13, 2004
SUSPENSION:REAR
SINCE MY PURCHASE IN AUGUST OF 2002, I HAVE HAD SEVERAL CLOSE CALLS WITH MY DODGE QUAD CAB. SO FAR I HAVE ALMOST HIT THE DIVIDER ON THE FREEWAY AND A CAR HEAD ON AT THE TOP OF A HILL. THERE HAVE BEEN SEVERAL OTHER CLOSE CALLS, BUT I HAD TO STOP COUNTING. I AM HAVING SEVERE PROBLEMS WITH MY REAR SUSPENSION ON MY DODGE. I HAVE HAD AN ALIGNMENT DONE, SHOCKS REPLACED, AND SEVERAL ATTEMPTS AT GETTING IT REPAIRED BY A DEALERSHIP. EACH TIME I HAVE TAKEN IT IN, THE SERVICE DEPARTMENT TELLS ME THERE IS NOTHING WRONG WITH IT BUT THEY HAVE BEEN HAVING COMPLAINTS MENTIONED ABOUT THE PROBLEM. THEY SAID IT MUST BE NORMAL AND THEY CAN'T FIND ANYTHING WRONG. BEFORE MY SHOCKS FINALLY GOT REPLACED, I WAS AT THE POINT OF FINDING A LAWYER TO FIX THIS PROBLEM BEFORE I ENDED UP DEAD ON THE ROAD. BUT THE SERVICE GUY SUDDENLY GOT MY PARTS IN STOCK. I AM AGAIN TO THE POINT OF DESPERATELY NEEDING THIS ISSUE RESOLVED BEFORE SOMETHING TRAGIC HAPPENS TO ME OR SOMEONE ELSE. PLEASE CONTACT ME AS SOON AS POSSIBLE SO WE CAN BOTH PUT THIS HAZARD TO REST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098765November 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES SHAKING SEEMS ROTORS ARE WARPING EARLY. PADS LOOK LIKE NEW NOT MUCH WEAR ON THEM. I FEEL UNSAFE. PLEASE SAVE LIVES HERE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098766November 12, 2004
WHEELS:RIM
RIMS UNABLE TO BALANCE. I HAVE HAD A JERKING OF HOPPING FEELING RIDE FROM NEW PURCHASE. GUNN DODGE IN SA DEALER IN SAID IT WAS THE DRIVE SHAFT AND REPLACED STILL SAME FEELING. MOVED TO AUSTIN MAXWELL DEALER SAID IT WAS TIRES. I HAD ALL FOUR REPLACED AND MAXWEKK SAID GOODYEAR PUT FOUR NEW BAD TIRES ON TRUCK. B.S. I SAY IT'S THE 17 INCH RIMS. HAD RIMS CHECK AND WAS TOLD THEY SEEM TOO FAR OUT OF SPEC BECAUSE THERE ARE HEAVY BALANCE WEIGHTS ON ONE SIDE OF RIM AND THERE ARE NONE HEAVIER TO COUNTER BALANCE THE EFFECT. NOW WHY DID DODGE DEALER SAY IT WAS THE DRIVE SHAFT AND TIRES. WHEN I KEPT SAYING LOOK AT THE WHEELS AT THE SERVICE STATION. NOTHING BUT A RUN-A-ROUND AND WHEN I CALL CHRYSLER THEY SAY THAT IS HOW THE TRUCK IS MEANT TO RIDE. LIES AND BIG BUSINESS COVER UP. DODGE MUST BE GIVING SOMEONE IN OUR GOVERNMENT BIG BUCKS UNDER THE TABLE TO LET THESE TRUCKS ENTER OUR ROADS UN SAFE. I HOPE THE PERSON IN CHARGE OR NHTSA DOSE NOT LOSE A FAMILY MEMBER OVER UN SAFE CARS AND TRUCKS. I HAVE LOST MY TWIN SISTER IN A HONDA BACK IN 1974 DUE TO UNSAFE MOTOR CRUSHING THE FIREWALL AND CAR CRUNCHED UP. PLEASE DO YOUR JOBS AND LOOK AT ALL ISSUES WITH DODGE QUAD CAP TRUCKS RIDE AND HANDLING COMPLAINTS. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098109November 1, 2004
STRUCTURE:FRAME AND MEMBERS
OUR COMPANY, AMERICAN FAMILY INSURANCE, HAS 2 CLAIMS ON THE SAME VEHICLE FOR 2 DIFFERENT PEOPLE WHO GOT THEIR FOOT CAUGHT IN BETWEEN THE RUNNING BOARD AND THE CAR. ONE PERSON'S ANKLE GOT BROKEN IN 3 DIFFERENT PLACES, AND THE OTHER PERSON TORE LIGAMENTS.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10099028October 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE VIBRATED WHEN THE BRAKES WERE APPLIED AT VARIOUS SPEEDS OF 0-65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER NOTICE WATER WAS NOT DRAINING FROM THE ROTORS. THE EXCESS WATER CAUSED THE ROTORS TO BECOME OUT OF ROUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097660October 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:HUB
WHILE DRIVING 40 MPH CONSUMER APPLIED THE BRAKES AND VEHICLE DID NOT STOP. THE FRONT WHEEL HUB ASSEMBLY BROKE ON DRIVER'S SIDE, CAUSING THE VEHICLE TO FLIP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096141October 20, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE WAS LOWERED WHILE DRIVING AND BOTH SAFETY CABLES WERE ATTACHED. AFTER ENCOUNTERING A DIP IN THE ROAD, THE TAILGATE BECAME INSTANTLY DISLODGED AND VERY NEARLY INJURED TWO PEDESTRIANS. ALLEN SAMUELS DODGE REFUSED RESPONSIBILITY AND REFUSED TO REPAIR TAILGATE - THE SERVICE MANAGER WAS ALSO FAILURE AT CUSTOMER RELATIONS. I DON'T HAVE THE EXACT DATE OF THE INCIDENT SO THE LISTED DATE IS ONLY AN ESTIMATION. I ALSO NOTICE THAT THIS IS THE SECOND COMPLAINT LISTED FOR THE EXACT SAME PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096042October 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS OF MY 2002 DODGE RAM QUAD CAB TRUCK WILL NOT UNLOCK. THE PROBLEM HAS BEEN REPORTED TO MY DEALER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN FIXED, SINCE IT IS NOT COVERED BY A CURRENT RECALL. THE TRUCK IS OUT OF WARRANTY, AND I CANNOT AFFORD TO HAVE THE PROBLEM FIXED (I'M STILL MAKING $400+ MONTHLY PAYMENTS ON THE TRUCK). AT THIS TIME, I HAVE NOT SUFFERED ANY CONSEQUENCES. POSSIBLE CONSEQUENCES ARE THAT A REAR SEAT PASSENGER (ESPECIALLY A CHILD) CAN BECOME TRAPPED IN THE REAR SEAT OF THE VEHICLE. A KIT/PART IS AVAILABLE (DODGE PART NUMBER 5086593AA) TO FIX THIS PROBLEM, SO IT IS A KNOWN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095782October 14, 2004
ENGINE AND ENGINE COOLING
I HAVE A 2002 DODGE QUAD CAB 1500ST AUTOMOBILE. SOMETIMES WHEN I AM IN THE PROCESS OF MAKING A TURN THE VEHICLE LOSES POWER. THIS CAUSES A LOSS OF POWER STERING AND BRAKES WHICH CAN CAUSE AN ACCIDENT TO OCCUR. I KNOW TWO OTHER PEOPLE WHO HAVE 2002 DODGE 1500 TRUCKS AND THEY HAVE HAD TTHE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095796October 14, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I OWN A 2002 DODGE 1500 4X4 QUAD CAB PICKUP & THE FRONT DOORS GASKET SEALS ARE LEAKING AT HIGHER SPEEDS. IT GET SO BAD THAT THE DOOR START TO SHAKE AT THE HINGE SIDE OF DOOR. I SPOKE WITH DODGE ABOUT THIS; I WAS TOLD THIS IS NOT THE ONLY UNIT DOING THIS, THAT IT WAS A SIMPLE FIX OF RE-BENDING THE HINGES AT A BODY SHOP. THEY EXPLAINED THAT IF THIS WAS REPORTED IN THE FRIST 12 MONTHS OR 12,000 MILES IT WOULD HAVE BEEN COVERED UNDER WARRIANTY. THE TRUCK HAS 28,040 MILES ON IT NOW STILL UNDER THE 30,000 MILE WARRIANTY. I BELEIVE THIS TO BE A PROBLEM INHERIT TO THE TRUCK DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096771October 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE GEAR SHIFT FAILED TO MOVE ON ITS ON. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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