Dodge Ram Complaints (2000)
970 consumer complaints on file.
- #10531722July 24, 2013STRUCTURE
THE DASHBOARD IS FALLING APART. IT IS CRACKED IN MULTIPLE PLACES AND COULD TURN INTO SHARP FLYING OBJECTS IF AIRBAGS ARE DEPLOYED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523592July 7, 2013STRUCTURE
DODGE CASE # [XXX] CRACKED DASHBOARD DUE TO DEFECTIVE PLASTIC WHEN TRUCK WAS MANUFACTURED IN 2000. VEHICLE WAS PARKED IN AN INSULATED ENCLOSED GARAGE EXCEPT WHEN BEING DRIVEN. DUE TO THE SEVERE CRACKS, SHARP PIECES COULD POTENTIALLY FLY THROUGH THE CAB UPON IMPACT DURING AN ACCIDENT CAUSING SERIOUS TO FATAL CUTS. THERE SHOULD BE A RECALL ON THE DEFECTIVES DASHBOARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515561June 6, 2013FUEL SYSTEM, DIESEL
MY VEHICLE WAS STARTED AND ON PULLING OUT OF A PARKING LOT THE ENGINE SHUT DOWN AS THOUGH IT RAN OUT OF FUEL. THE TRUCK WAS TOWED INTO A SHOP AND DIAGNOSED WITH HAVING A FUEL TRANSFER PUMP FAILING WHICH IN TURN CAUSED THE INJECTION PUMP TO FAIL. THIS IS ON A DODGE WITH A CUMMINS DIESEL ENGINE. THE REPAIR SHOP QUOTED A PRICE TO REPAIR IT AND GAVE ME WHAT THEY DETERMINED TO BE WRONG. PRIOR TO AUTHORIZING ANY REPAIR CONTACT WAS MADE WITH THE CHRYSLER DEALER WHERE IT WAS PURCHASED WHO ALSO ADVISED THAT THIS HAD BEEN A KNOWN PROBLEM IN THE PAST THAT THEY HAD RUN INTO. THE REPAIR IS TO REMOVE THE TRANSFER PUMP AND PLACE A FUEL PUMP IN THE FUEL TANK AND REPLACE THE LINE TO THE INJECTION SYSTEM AND REPLACE THE INJECTION PUMP. ALL THIS WAS $4500 IN REPAIRS. IT SEEMS THAT IF CHRYSLER KNEW ABOUT THIS AND IN LATER YEARS CORRECTED WHY ARE THEY NOT NOW FORCED TO MAKE A RECALL ON THE OLDER MODELS AND/OR PAY FOR THE COST OF MY REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514763June 3, 2013STRUCTURE
CRACKED DASHBOARD, MANY CRACKS DEVELOPED OVER TIME, IT'S ABOUT TO CRACK WIDE OPEN AND EXPOSE WIRES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513616May 27, 2013STRUCTURE
NO MATTER WHAT I DO TO TAKE CARE OF IT THE DASH JUST KEEPS CRACKING MORE AND MORE. THERE ARE RATTLES IN THE DASH FROM THE PIECES THAT HAVE BROKEN OFF. I FEAR THAT SOME DAY THE DASH IS GOING TO BREAK LOOSE WHILE I AM DRIVING CAUSING MY FOOT TO GET STUCK ON THE ACCELERATOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512458May 16, 2013STRUCTURE:BODY
DASH IS FALLING APART. IF THE AIRBAG DEPLOYS PLASTIC SHARDS ARE GOING TO FLY ALSO PLASTIC SHARDS ARE FALLING INTO MY VENTS AND BLOWING OUT MY A/C VENTS AND HITTING ME IN THE FACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504555March 26, 2013AIR BAGS, STRUCTURE
THE DASH BOARD HAS SHATTERED AND FALLEN INTO THE VEHICLE. PIECES OF THE DASH FLY OUT AT YOU WHEN YOU TURN THE FAN ON. THE PIECES OF THE DASH ARE ALLOVER THE FLOOR AND GET INTO EVERYTHING. IF WE ERE TO BE IN AN ACCIDENT THE AIR BAGS WOULD COME STRAIGHT OUT THE TOP AND HIT THE WINDSHIELD. THE DASH BOARD PROVIDES NO SUPPORT TO THE VEHICLE AND WOULD NOT HELP ANYONE IN THE FRONT SEAT IF THEY WERE TO BE IN AN ACCIDENT.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504401March 25, 2013STRUCTURE
STARTED TRUCK UP AND COMMENCED TO TRAVEL TO MY DESTINATION. DURING THAT TRIP THERE WAS A LOUD SNAP AND THE DASH PAD DEVELOPED A CRACK WHICH HAS SINCE TURNED INTO MANY CRACKS WITH A PIECE OF THE PAD FALLING DOWN INSIDE THE DASH. ALSO THE INSTRUMENT BEZEL HAS SINCE BROKE ON THE TOP EDGE WHERE ONE OF THE PAD CRACKS IS. WHEN I SHOWED IT TO THE SERVICE DEPT. AT A LOCAL DEALER RIGHT AFTER THE INITIAL CRACK THEY SAID THERE WAS NOTHING THAT COULD BE DONE BECAUSE IT WAS OFF WARRANTY. THE MAIN CRACKS SEEM TO HAVE STARTED AT SCREW MOUNTING HOLES. I HAVE ALSO HAD SMALL PIECES OF PLASTIC FLY OUT OF THE DEFROST HOLES AT TIMES WITH SOME HITTING ME IN THE FACE. THIS ISSUE SHOULD BE A RECALL ESPECIALLY SINCE MINE STARTED AT AROUND 24 TO 25 K MILES AND I ONLY HAVE APPROX. 76K ON IT NOW. ALSO THIS HAS BEEN A MAJOR PROBLEM WITH A WHOLE LOT OF PEOPLE. ALSO THE SEAT CUSHIONS ARE JUNK. I HAD MINE REPLACED UNDER WARRANTY AND WITHIN 60 DAYS THE BASE SUPPORT WAS RIGHT BACK WHERE IT WAS AND I WAS TOLD THEY COULDN'T REPLACE THEM AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504490March 25, 2013SERVICE BRAKES
DRIVING IN THE PARKING LOT AT WORK. WENT TO SLOW DOWN TO PULL INTO A SPACE AND PEDAL DROPPED TO THE FLOOR. I HIT THE OFFICE BUILDING AS A RESULT. THE REAR BRAKE LINE BY THE GAS TANK BLEW. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501220March 4, 2013STRUCTURE
CRACKED DASH FALLING APART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481063October 18, 2012STRUCTURE
THE DASH STARTED TO CRACK IN THIS TIME FRAME AND CONTINUES TO CRACK INTO PIECES WHICH MAY FALL INTO THE HOUSING. THESE PIECES ARE SHARP AND IN AN ACCIDENT COULD EASILY BREAK AWAY AND CAUSE BODILY HARM. THIS IS A WELL KNOWN ISSUE WITH THE DASH AND ALSO THE BLACK COVER IN THIS VEHICLE SPANNING A NUMBER OF YEARS. THE PLASTIC IS OBVIOUSLY SUB STANDARD AND DEFECTIVE. IT IS NOT ONLY A COSMETIC ISSUE BUT A SAFETY ISSUE IN THAT FURTHER DAMAGE COULD OCCUR FROM FURTHER DETERIORATION OF THE DEFECTIVE MATERIALS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480879October 17, 2012WHEELS
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, AN UNUSUAL NOISE EMITTED OUTSIDE OF THE VEHICLE AND THEN SUDDENLY THE VEHICLE SWAYED OFF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE LUG NUTS DETACHED FROM THE FRONT PASSENGER'S SIDE WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE CURRENTLY TEN LUG NUTS WERE BEING REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479682October 10, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE. THE CONTACT MENTIONED THAT SHE WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 184,500. ..UPDATED 11/14/12 *BF THE CONSUMER STATED THERE WAS A 6 WEEK BACKORDER ON A REPAIR KIT THE RECALL. THE CONSUMER WAS WAITING FOR REPAIRS. UPDATED 11/16/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479706October 10, 2012VEHICLE SPEED CONTROL
WHILE DRIVING 75 MPH ON THE HIGHWAY I TOOK MY FOOT OFF OF THE GAS PEDAL, BUT THE TRUCK CONTINUED TO SPEED UP. I PUMPED THE GAS A COUPLE OF TIMES BUT I FAILED TO SLOW DOWN. I APPLIED THE BRAKES, BUT EACH TIME I TOOK MY FOOT OFF OF THE BRAKE I SPED UP AGAIN. I EXITED UP AN OFF RAMP WHERE I HAD TO STAND ON THE BRAKE TO KEEP FORM HITTING THE CAR INFRONT OF ME AT THE LIGHT. I GEARED DOWN(STICK SHIFT) BUT THE ENGINE CONTINUED TO REV AS IF AT 75 MPH STILL. I TURNED OFF THE KEY THEN RESTARTED THE TRUCK ONLY TO HAVE THE ENGINE CONTINUE TO REV. I THEN HAD THE TRUCK TOWED TO MY MECHANIC WHO LOOKED AT IT THAT NIGHT AND THE NEXT MORNING BUT WAS UNABLE TO FIND OUT WHY IT HAPPENED. THIS MODEL DOES NOT HAVE COMPUTER CONTROL OF THE THROTTLE.I AM GRATEFUL I WAS ON A STRAIGHT STRETCH OF HIGHWAY AND NOT ON A MOUNTAIN ROAD ON THE WAY HOME, AND THAT I DIDN'T HIT ANYONE IN THE PROCESS OF STOPPING...THIS IS NOT THE FIRST DODGE TO DO THIS ACCORDING TO THIS WEB SITE. PERHAPS THERE A SO FEW COMPLAINTS ABOUT THIS BECAUSE OTHER DRIVERS HAVE DIED AS A RESULT OF A FAILURE THAT SEEMS TO BE UNDETECTABLE AFTER THE FACT. IF I HAD HIT THE CAR INFRONT OF ME, I WOULD HAVE HAD NO PROOF THAT IT WAS EQUIPMENT FAILURE AND NOT OPERATOR ERROR...IF I HAD LIVED TO TELL THE TALE. I USED TO HAVE COMPLETE FAITH IN DODGES, BUT NO MORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10477348September 27, 2012STRUCTURE
FOR THE LAST FEW YEARS I HAVE WATCHED MY DASHBOARD SLOWLY DETERIORATE. IT STARTED WITH SMALL HAIRLINE CRACKS THAT HAVE EVOLVED INTO HUGE CRACKS. EVERY BUMB CAUSES THE CRACKED SECTIONS TO CAVE IN, REQUIRING ME TO LIFT THOSE SECTIONS WITH A SCREW DRIVER. I TAKE VERY GOOD CARE OF MY TRUCK, CLEANIN AND POLISHIN IT TWICE A MONTH. I RECEIVE COMPLIMENTS FROM PEOPLE TELLING ME THAT MY TRUCK LOOKS AS IF IT WAS JUST DRIVIN OUT OF A SHOW ROOM EXCEPT FOR MY DASHBOARD. I'M TERRIFIED TO THINK OF WHAT MIGHT HAPPEN IF SOME SHARP PIECES WERE TO FLY IN MY OR MY PASSENGERS EYES IN THE EVENT OF AN IMPACT. ( PLEASE) BRING THIS MATTER TO DODGE'S ATTENTION, LETS NOT WAIT FOR A STATISTIC TO MAKE US THINK, YEA, WE SHOULD HAVE DONE SOMETHING ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476183September 18, 2012STRUCTURE:FRAME AND MEMBERS
2000 DODGE RAM VAN B1500. CONSUMER WRITES IN REGARDS TO BROKEN FRAME *TGW THE CONSUMER STATED WHEN THE FRAME FAILED, HE ALMOST HIT ANOTHER VEHICLE. HE INJURED IS KNEE, WHEN TRYING TO BRING THE VEHICLE TO A STOP, BUT THE BRAKES LOCKED UP. THE CONSUMER STATED THE FRAME HAD ROTTED AWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10475721September 17, 2012STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE LATCH FROM THE FRONT HOOD BROKE. AS A RESULT, THE HOOD FLEW OPEN WHILE THE VEHICLE WAS BEING DRIVEN AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE LATCH AND HINGES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 158,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10467982July 27, 2012TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500 EQUIPPED WITH COOPER DAKOTA DEFINITY H/T TIRES, SIZE 265/75/R16, DOT NUMBER UT73PA82506. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, BOTH TIRES ON THE DRIVER'S SIDE BEGAN TO TEAR APART. THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE DUE TO THE FAILURE OF THE TIRES. THE DEALER OF THE TIRES WAS NOTIFIED AND STATED THAT THERE WAS NO FAILURE WITH THE TIRES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE OF THE VEHICLE WAS 130,000 AND THE CURRENT MILEAGE WAS 130,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10467939July 27, 2012EQUIPMENT, POWER TRAIN
ON APRIL 2, 2012 I WENT TO A RANCH THAT I WORK AT, PUT MY TRUCK IN PARK, PUT THE BRAKE ON, AND OPENED THE GATE. I DROVE THROUGH AND DID THE SAME PROCEDURE TO GO TO CLOSE THE GATE. MY TRUCK POPPED OUT OF PARK,RAN THROUGH IT'S PARKING BRAKE, THE DOOR KNOCKED ME DOWN AND THE FRONT TIRE OF MY DODGE 3500 RAN OVER BOTH OF MY LEGS AND MY ARM. IT BROKE MY LEGS BUT DID NOT BRAKE MY ARM. I AM STILL RECOVERING. AT FIRST I THOUGHT IT WAS MY FAULT UNTIL I LEARNED THAT THIS HAPPENS A LOT AND PEOPLE EVEN DIE AS A RESULT OF THIS INJURY. IT IS NOT ONE PARTICULAR KIND OF VEHICLE EITHER AND THE ATTORNEY'S DO NOT WANT TO EVEN ADDRESS THE ISSUE. THE REASON IT HAPPENS IS BECAUSE THERE IS NO NEUTRAL BETWEEN PARK AND REVERSE. ALSO IF YOU HAD THE PARKING BRAKE ATTACHMENT IN THE FRONT BRAKES AS YOU DO ON THE REAR BRAKES THE PARKING BRAKE WOULD HOLD WHEN THE VEHICLE ROLLS BACKWARD. MY TRUCK ROLLS WITHOUT PEDDLE PRESSURE AT 6 MILES PER HOUR. THERE IS NO EXCUSE TO NOT CHANGE THIS REQUIREMENT, BUT I AM ONLY ONE PERSON, PLEASE HELP ME SAVE LIVES. IN SAN DIEGO COUNTY ALONE WE HAD IN APRIL ONE DEATH AND THREE INJURIES. THIS IS UNACCEPTABLE. I HAVE THE IDEA AND I AM ASE CERTIFIED MECHANIC. I DO NOT PRACTICE AS A MECHANIC, I AM 68 AND JUST COULD NOT DO THE WORK IF I TRIED ESPECIALLY NOW. ALSO I DO NOT INTEND TO SEEK A PROVISIONAL PATENT, I JUST WANT THE PROBLEM FIXED. PLEASE HELP ME HELP ALL OF US THROUGHOUT THE WORLD. THIS ENGINEERING CHANGE NEEDS TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10467709July 25, 2012SERVICE BRAKES
I WENT TO CHANGE MY FRONT PADS (FOR THE 3RD TIME IN 15 MONTHS) AND NOTICED THAT YET AGAIN, ONE OF MY CALIPERS WAS STUCK AND ONE OF THE PISTON DIAPHRAMS WAS TORN. I REPLACED THE CALIPER, PUT IN MY NEW PADS, BLED THE SYSTEM, AND MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, THE VEHICLE IS DRIVEABLE, BUT MY STOPPING DISTANCE HAS GREATLY REDUCED. I HAVE TO PUMP THE PEDAL 2-3 TIMES FOR THE BRAKES TO GRAB. IF I STAB ON THEM, THEM PEDAL WILL TRAVEL ALL THE WAY TO THE FLOOR AND THEN THE REAR WHEELS WILL LOCK UP AND THE FRONT BRAKES DONT WORK AT ALL. I REPLACED THE MASTER CYLINDER AND THE PROBLEM STILL PERSISTS. DEALERSHIP HAS ABSOLUTELY NO IDEA WHAT THE PROBLEM COULD BE, AND NIETHER DO ANY OF THE LOCAL SHOPS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0