Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10705923April 15, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH THE DEALER AND MANUFACTURER STATED A REMEDY HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704131April 7, 2015
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703509April 3, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703172April 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702783March 31, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702493March 30, 2015
ENGINE, FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702151March 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701686March 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701694March 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701791March 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE AT A DEALER FOR A ROUTINE SERVICE, THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT STATED THAT ONE MONTH LATER, WHILE DRIVING AT 60 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AS THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A BOLT NEEDED TO BE SCREWED ONTO THE TRACK BAR. THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO STATED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 7/29/15*CN UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701371March 24, 2015
POWER TRAIN
I HAD PUT MY 2012 RAM 1500 INTO PARK AND WALKED UP THE SIDEWALK, HAPPENED TO LOOK OUT AND IT WAS MOVING AND I RAN TO GET INTO IT TRYING TO STOP IT FROM HITTING OR CRASHING INTO SOMETHING. I DIDN'T GET TO IT IN TIME AND I GOT PINNED BETWEEN THE VEHICLE AND THE HOUSE CAUSING ME TO BREAK MY TAILBONE AND PELVIS IN TWO PLACES. THE VEHICLE WAS IN PARK AND HAD SLIPPED OUT OF GEAR. THE REPAIR SHOP SAID THIS IS LIKE THE 4TH ONE HE HAS FIXED DO TO IT POPPING OUT OF GEAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10694803March 17, 2015
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694822March 17, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT 60 MPH WHEN I HAD TO COME TO A STOP BECAUSE OF TRAFFIC AND THE THROTTLE APPARENTLY DID NOT DISENGAGE CAUSING ME TO SLAM ON THE BRAKES HARD. ONLY AFTER A FEW SECONDS WHEN I STOPPED DID THE VEHICLE DOWNSHIFT AND RETURNED TO IDLE FUNCTION.THIS HAS HAPPENED BEFORE AND SINCE THIS INCIDENT.THE VEHICLE HAS ALSO IDLED HIGH AT TIMES AND WILL NOT SLOW DOWN WHEN REMOVING PRESSURE TO THE FUEL PEDAL.IT IS AS IF THE THROTTLE ASSEMBLY STICKS WHICH IS AN APPARENT ELECTRICAL MALFUNCTION.THIS IS AND HAS BECOME A SERIOUS SAFETY ISSUE WITH THIS VEHICLE. I HAVE MADE A COMPLAINT BEFORE AND CONTACTED DODGE RAM ABOUT THIS WITH NO SATISFACTION.I WILL BE DRAFTING A REGISTERED LETTER TO NHTS BOARD AND DODGE RAM RELEASING LIABILITY FROM THIS ISSUE UNTIL IT IS RESOLVED. I ALSO HAVE A RECALL ABOUT THE FUEL FILTER HEATER FROM DECEMBER AND STILL THE MANUFACTURE HAS NOT PROVIDED THE PARTS SO AS TO FIX THIS PROBLEM WHICH CAN CAUSE FIRES IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694930March 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DOGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692279March 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691718March 3, 2015
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE WAS DRIVING EXTREMELY ROUGH WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE RECALL HAS NOT BEEN RECTIFIED. UPDATED 12/22/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691807March 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691839March 3, 2015
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
CHRYSLER HAS HAD NHTSA CAMPAIGN NUMBER: 14V635000 COMPONENT(S): ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL IN EFFECT SINCE OCTOBER 2014. MY TRUCK HAS THIS RECALL PROBLEM. I CONTINUALLY HAVE ENGINE CODE P2609 ACTIVE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND ALL THEY WILL SAY IS THAT THE REPAIR PARTS ARE NOT AVAILABLE. MY TRUCK IS STILL UNDER WARRANTY BUT CHRYSLER WILL NOT REPAIR THE TRUCK. ALONG WITH THE "CHECK ENGINE LIGHT", I HAVE A DIESEL FUEL SMELL ENTERING THE PASSENGER COMPARTMENT AT VARIOUS TIMES. CHRYSLER WILL GIVE ME NO DATE AS TO WHEN THEY WILL REPAIR THIS PROBLEM. THE LOCAL DEALERS SAY THEY CAN DO NOTHING UNTIL CHRYSLER GET THE REPAIR PARTS NEEDED. IT SEEMS LOGICAL THAT IF CHRYSLER HAS ISSUED A WARRANTY ON A VEHICLE THEN THEY SHOULD BE ABLE TO REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691856March 3, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691486March 2, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY HAD ALSO INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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