Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10502630March 13, 2013
STRUCTURE:BODY
FACTORY RECOMMENDED RUNNING BOARDS WERE INSTALLED BY DEALER WHEN I PURCHASED THE VEHICLE AND BOUGHT 100,000 MILE BUMPER TO BUMPER WARRANTY. THEY WERE LOOSE IN FIVE MONTHS. DEALER TIGHTENED THEM. THEY WERE LOOSE AGAIN SIX MONTHS LATER DEALER TIGHTENED THEM AGAIN. THEY WERE LOOSE WITHIN A FEW WEEKS I CHECKED THEM RECENTLY AND FOUND THEY WERE STRIPPED. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THEY WERE NOT REPAIRABLE AND SUGGESTED I GET AFTERMARKET BOARDS TO REPLACE THEM AT MY COST OF COURSE. THE ASSIST SERVICE MANAGER COMMENTS "[XXX] I WOULD GET AFTERMARKET BOARDS THE SAME THING IS PROBABLY GOING TO HAPPEN TO THE OTHER SIDE." OBVIOUSLY THERE HAS BEEN OTHER ISSUES WITH THESE BOARDS. THEY ARE STRIPPED AND THE DEALER IS THE ONLY ONE THAT EVER TIGHTENED THEM HE OBVIOUSLY HAD A CYA STORY FOR DODGE ABOUT HOW I MUST HAVE STRIPPED THEM ETC. THESE BOARDS ARE OBVIOUSLY A SAFETY HAZARD WHEN THEY FALL OFF AND CAUSE AN ACCIDENT I'M OBVIOUSLY GOING TO BE IN TROUBLE WITH LEGAL FEES ETC. 100,000 MILE BUMPER TO BUMPER SHOULD COVER ESP WITH SAFETY ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502372March 11, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM
VEHICLE HAS HAD A VERY EXTENSIVE HISTORY OF HEATER/DEFROSTER FAILURES. THIS IS OBVIOUSLY A KNOWN ISSUE WITH ALL THE DODGE TRUCKS. FIRST THE RECIRC DOOR/ACTUATOR BROKE, THEY WANTED $1000.00 TO FIX, THEN THE HEATER CONTROL STOPPED WORKING. PAID FOR THAT TO BE FIXED. NOW THE BLEND DOOR BROKE, $1500.00 TO FIX. ALL OF THESE ISSUES HAPPENED IN 1 YEARS TIME. CHEAP PLASTIC PARTS TO SAVE MONEY DOESN'T SEEM TO BE SAVING ANYONE MONEY EXCEPT THEM. THIS IS A DANGER TO ALL DODGE TRUCK OWNERS. WHEN THE DEFROSTER NO LONGER WORKS, IT IS PRETTY HARD TO SEE, AND WHEN IT IS HARD TO SEE..HOW CAN YOU DRIVE SAFELY? THEY DON'T WANT TO RECALL ALL THE TRUCKS AT $1000.00 PER TRUCK TO FIX, SO THEY JUST LET THE OWNERS PAY FOR IT. CAN'T SAY I WILL EVER BUY ANOTHER DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502112March 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY IGNITED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SERVICE CENTER FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10501904March 7, 2013
POWER TRAIN
LOSS OF REAR AXLE PINION NUT, REAR AXLE LOCKUP AND DAMAGED DRIVESHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501419March 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, A RATTLE NOISE WAS HEARD FROM UNDER THE HOOD. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE TIRES SEIZED AND CAUSED HIM TO SKID TO THE SIDE OF THE ROAD. THE CONTACT ALSO STATED THAT HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PINION NUT AND DRIVE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 30,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501162March 4, 2013
POWER TRAIN
AT APPROX 1PM ON JAN 22ND I WAS DRIVING NORTH ALONG A SECONDARY ROAD IN MY 2009 DODGE RAM 1500. I WAS TRAVELING AT APPROX 40 MPH WITH MY SEATBELT ON WHEN I BEGAN TO HEAR A WHISTLING NOISE FROM THE TRUCK. AS I SLOWED TO FIGURE OUT WHAT IT WAS, A LOUD BANG WAS HEARD AND THE TRUCK SPUN VIOLENTLY IN A COUNTERCLOCKWISE MOTION. AS IT DID, THE TRUCK WENT AIRBORNE AND CROSSED OVER THE SOUTHBOUND SIDE OF THE HIGHWAY. IT CHROMED OFF THE BOTTOM OF SOME LOW HANGING TREE BRANCHES AND CAME TO A REST IN THE DITCH TO THE RIGHT OF THE SOUTHBOUND SIDE OF THE ROAD. INITIALLY I DID NOT FEEL ANY PAIN BUT CALLED FOR A TOW TRUCK. SHORTLY AFTERWARDS I BEGAN TO HAVE SOME SIGNIFICANT PAIN IN MY LEFT SHOULDER/NECK AND MY RIGHT RIBCAGE AREA. FIRE AND EMS WERE DISPATCHED AND ARRIVED APPROX 5-10 MINUTES LATER. I WAS TAKEN TO A LOCAL ER, EVALUATED AND RELEASED WITH CRACKED CARTILAGE IN MY LOWER RIGHT RIBCAGE AREA. THE TRUCK WAS TOWED TO A LOCAL DODGE DEALER FOR EVALUATION. I WAS LATER INFORMED THAT THE REAR PINION NUT HAD COME OFF CAUSING THE GEAR TO COME INTO CONTACT WITH THE DRIVESHAFT, LOCKING UP THE LEFT REAR WHEEL. THERE WAS AN APPARENT RECALL FOR SIMILAR TRUCKS FROM JULY-SEPT 2009, HOWEVER MY TRUCK WAS PURCHASED IN MARCH 2009. SINCE THE ACCIDENT DODGE HAS RE-ISSUED THE RECALL TO INCLUDE MY TRUCK. I AM WRITING THIS COMPLAINT TO MAKE SURE THAT MY TRUCK IS INCLUDED IN WHATEVER ANALYSIS IS DONE AS A RESULT OF THIS DEFECT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501190March 4, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE STARTER AND THE BATTERY TERMINAL WOULD HAVE TO BE REPLACED. AFTER THE REPAIR WAS PERFORMED, THE MECHANIC STATED THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500853February 28, 2013
SERVICE BRAKES
WHILE COMING TO MY DESTINATION,AS I LET OFF THE ACCELERATOR,I NOTICED A PULL TO THE SIDE,AND FELT INCREASED DRAG WITHOUT FOOT ON BRAKES.WHILE EXITING VEHICLE,I NOTICED A BURNING/METALLIC SMELL FROM FRONT OF VEHICLE AND SAW STEAM/SMOKE COMING FROM FRONT DRIVERS SIDE WHEEL.I LOOKED CLOSE AND SAW DISCOLORATION OF BRAKE CALIPER AND KNEW THAT IT COULD NOT BE DRIVEN UNTIL CORRECTED. ALUMINUM ALLOY WHEEL WAS TOO HOT TO TOUCH. THERE WAS NO WARNING THAT WAS GOING TO HAPPEN(BREAKDOWN).THESE WERE THE ORIGINAL BRAKES FROM WHEN PURCHASED NEW ON TRUCK FROM ME.IT HAD 42,227 ON IT WHEN THIS OCCURED.WAS FLAT-BED TOWED TO DODGE DEALER WHO SAID BOTH SIDES NEEDED REPLACEMENT OF ROTORS,PADS,BRAKE HOSES,CALIPERS WHICH CAME OUT TO $1200.00 WHICH IS CRAZY FOR THE LOW MILEAGE.DEALER ACTED LIKE THIS IS NORMAL MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500129February 26, 2013
SERVICE BRAKES
THE EMERGENCY AND RUBBER BRAKE LINE GOING FROM THE FRONT TO THE REAR OF THE VEHICLE ON THE DRIVERS SIDE ACCUMULATED ENOUGH SNOW TO BREAK WHILE DRIVING. CAUSING LOSS OF CONTROL OF VEHICLE AND INJURY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10498120February 14, 2013
POWER TRAIN
THE STEEL COOLER LINES FROM THE TRANSMISSION TO THE FACTORY INSTALLED TRANSMISSION COOLER STARTED LEAKING AT THE CRIMPED AREA BETWEEN THE STEEL AND RUBBER JOINTS. CHRYSLER KNOWS THERE IS A PROBLEM BECAUSE THERE IS A LONG DELAY FOR GETTING REPLACEMENT PARTS. THEY WILL NOT BE RELEASING THE PARTS UNTIL LATER IN FEBRUARY. THIS LEAK COULD BECOME A MAJOR PROBLEM AND CAUSE A TRANSMISSION FAILURE. CHRYSLER DOES NOT WANT TO COVER THIS UNDER WARRANTY AND IT COULD IMPACT THE POWER TRAIN (WHICH IS UNDER A LIFETIME WARRANTY). THIS NEEDS TO BE INVESTIGATED TO SEE IF IT IS A SYSTEMATIC PROBLEM THOSE COULD CAUSE INJURY OR LOSS OF PROPERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498158February 14, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRE PRESSURE VALVE MONITORS MALFUNCTIONED DUE TO THE CLOSE PROXIMITY OF THE METAL IN THE TIRE RIM. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS DUE TO WEATHER CONDITIONS AND ROAD SALT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498166February 14, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL TANK WOULD LEAK AROUND THE FUEL FILLER HOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THE FUEL TANK WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR 50% OF THE PART COSTS BUT NOT THE LABOR COSTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498741February 11, 2013
WHEELS
TPMS RETAINING NUT FELL OFF & THIS CAUSED FLAT TIRE AT SPEED. THIS IS THE 4TH TPMS RETAINING NUT THAT HAS FAILED ON THIS VEHICLE. THE OTHER 3 WERE FOUND CRACKED BEFORE THEY FAILED & REPLACED AT THAT TIME (OVER THE LAST 2 YEARS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496855February 8, 2013
POWER TRAIN
I WAS DRIVING AND HEARD A WHINING NOISE WHEN I RELEASED THE ACCELERATOR. I WAS GOING TO GET MY WIFE TO HAVE HER HELP ME TO DROP IT OFF AT MY MECHANIC. I HEARD A LOUD BANG AND I LOST THE ABILITY TO DRIVE FORWARD. I WAS ABLE TO GET PULLED OVER TO THE CURB. I GOT OUT AND FOUND THE DRIVE SHAFT HAD FALLEN OFF THE REAR PUMPKIN. I ATTEMPTED TO PUT THE VEHICLE INTO 4WD DO GET OFF THE STREET BUT WAS UNABLE TO AS THE REAR TIRES HAD LOCKED UP. THE TOW TRUCK ARRIVED AND HE TOLD ME THE PINION NUT HAD GIVEN OUT. HE WINCHED THE TRUCK ONTO HIS FLATBED AND TOOK IT TO THE DODGE DEALERSHIP. THEY DID A VIN CHECK AND FOUND NO RECALLS. I DID A SEARCH AND FOUND A RECALL ON THE REAR DIFFERENTIAL PINION NUT, JUST NOT INCLUDING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496857February 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD BANGING NOISE WAS HEARD. IMMEDIATELY AFTER, THE REAR WHEELS SEIZED AND THE VEHICLE WAS NO LONGER DRIVABLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR DIFFERENTIAL FAILED AND THE AXLE AND DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 60,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496744February 7, 2013
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING AT ANY SPEED AND WHILE HAULING A TRAILER. THE CONTACT LOST CONTROL OF THE STEERING WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496586February 6, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY/WIPER
MY 2009 RAM DOESN'T HAVE ANY DEFROSTER.THE RECALL FOR THE AC MODULE WAS DONE ON 5/12/2012 AT BALD HILL DODGE WARWICK RI. AT THE TIME OF DOING THEN RECALL THE DEALER INSTALLED A DEFROSTER ACTUATOR IN THE TRUCK WHICH WAS NOT PART OF THE RECALL.OVER THE PAST COUPLE OF WEEKS I HAVE NOTICED A BANGING NOISE COMING FROM THE DASH.I TOOK THE TRUCK TO THE DEALER FOR THE PROBLEM OF NOISE AND A MALFUNCTIONING DEFROSTER.I WAS TOLD THEY WOULD HAVE TO REMOVE THE DASH AND LOOK FOR THE PROBLEM AND IT MY TAKE 8 HOURS TO DO SO AND I MIGHT HAVE TO PAY FOR THE SERVICE.I POINTED OUT THAT ACCORDING TO THE SLIP FROM 5/12/2012 IT ONLY TOO 2 AND A HALF HOURS TO DO THE RECALL AND CHANGE THE OIL. I HAVE FOUND OUT THRU THEN INTERNET THAT THIS IS A COMMON PROBLEM WITH THIS MODEL .I DON`T SEE WHY I HAVE TO PAY CLOSE TO A &1000 FOR A PROBLEM THAT WAS SUPPOSED TO BE FIXED . IF YOU HAVE ANY QUESTIONS PLEASE CALL ME AT [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ..UPDATED 02/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496232February 3, 2013
EXTERIOR LIGHTING
DEER RAN INTO ME. MY HEADLIGHTS ON MY RAM ARE SO INFERIOR THAT I COULDN'T SEE THE DEER. I DON'T THINK HE COULD SEE ME EITHER. THE HEADLIGHTS ON THE RAMS ARE SO POOR I HAVE STARTED LOOKING ON WEBSITES TO SEE IF OTHERS ARE HAVING THE SAME PROBLEMS. I HAVE FOUND HUNDREDS OF OTHER RAM OWNERS WITH THE SAME COMPLAINT. WE ALL HAVE COMMENTED HOW WE CAN DRIVE WITH OUR BRIGHTS ON AND NEVER GET FLASHED BACK. APPARENTLY CHRYSLER HAS CORRECTED THE PROBLEM ON THE 2013 MODEL. (FINALLY). CHRYSLER NEEDS TO RECALL THE AFFECTED RAMS AND FIX THE HEADLIGHTS BEFORE PEOPLE ARE INJURED AND KILLED, OR SHOULD I SAY BEFORE MORE ARE INJURED AND KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493494January 19, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AC/HEAT AS YOU ARE DRIVING AND THE AC IS ON HEAT COMES OUT AT THE SAME TIME. SYSTEM DOESN'T KNOW WHETHER IS ON AC/HEAT. NOW A LOUD TICKING SOUND HAS COME ON. THIS HAS HAPPEN SINCE THE VEHICLE WAS BOUGHT NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493400January 18, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ILLUMINATED AND THE PASSENGER REAR TIRE DEFLATED RAPIDLY. THE VEHICLE WAS ABLE TO BE MOVED TO THE SHOULDER WHERE THE SPARE WAS INSTALLED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE IT WAS DISCOVERED THAT THE TPMS SENSOR SLEEVE FAILED DUE TO CORROSION. THE TPMS SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000. ...UPDATED 04/25/13 *BF UPDATED 05/14/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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