Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#11013055August 6, 2017
UNKNOWN OR OTHER
THE DASH AND DASH COMPONENTS ARE CRACKING AND OR BREAKING CAUSING SHARP EDGES AND FLAYING DEBRIS. I HAVE RESORTED TO USING GORILLA GLUE AND A DASH MAT TO MINIMIZE THESE ISSUES BUT IT HAS GOTTEN SO BAD THAT THIS IS NO LONGER SUFFICIENT. I HAVE TAKEN THE TRUCK TO A DEALER AND I HAVE HAD THEM INSPECT THIS ISSUE. PLEASE SEE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011955August 1, 2017
POWER TRAIN
TODAY AROUND 1AM COMING HOME FROM WORK, I WAS GOING 65 MPH AND I WAS COMING UP ON MY TURN.I SLOWED DOWN AND MY 2002 DODGE RAM QUAD CAP DID A NOSES DIVE FELT LIKE I WAS SLAMMING ON THE BRAKES. TOOK THE TURN BRING IT BACK UP TO 40MPH TO SEE IF I CAN SEE WHAT IT WAS ( THINKING I HIT MY E BRAKE) AND ALL OF A SUDDEN HURD A BIG BOOM AND MY TRUCK LOCK UP GOING AROUND A DIRT ROAD ALMOST GOING IN TO THE TREES, NOW MY TRUCK IS IN THE MIDDLE OF THE ROAD SIDE WAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002962July 4, 2017
STRUCTURE:BODY
I'M CONCERNED THE CRACKED DASH WILL BECOME SHARP PLASTIC PROJECTILES IF THE AIRBAG EVER DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001675June 27, 2017
UNKNOWN OR OTHER
WHILE HAVING THE EVAPORATOR REPLACED, THE DASH CAME APART IN PIECES. THE PIECES CAN NOT BE PUT BACK TOGETHER AND REINSTALLED SAFELY. THE DASH SHOULD NOT BE MADE OF A PLASTIC THAT COULD BREAK APART AND CAUSE DAMAGE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995261June 14, 2017
UNKNOWN OR OTHER
THE DASH IN MY TRUCK HAS BROKEN PIECES ARE COMING OUT REALLY BAD LOOKS LIKE IT EXPLODED WITH THE AIR CONDITION TURNED ON OR THE DEFROST PIECES HIT YOU IN THE FACE DODGE REFUSES TO HELP RECALL THIS EVERYONE I KNOW HAS THIS ISSUE WITH THERE DODGE THIS IS A SAFETY ISSUE WITH MY GRAND CHILDREN WHO RIDE IN THIS TRUCK ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991203May 23, 2017
POWER TRAIN
TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD SUBSEQUENTLY FELL OUT OF THE VEHICLE AND WAS RUN OVER BY FRONT DRIVER'S SIDE WHEEL. THE CHILD WAS TRANSPORTED BY AMBULANCE TO THE NEARBY HOSPITAL. THE CHILD WAS PRONOUNCED DECEASED UPON ARRIVAL. A POLICE REPORT WAS FILED. THE POLICE REPORT NUMBER WAS: 2017-6489. THE CONTACT WAS CONCERNED THAT THE SHIFT INTERLOCK FUNCTION FAILED TO OPERATE AS INTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,013. .UPDATED 09/07/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#10985508May 13, 2017
UNKNOWN OR OTHER
HAVE A 2002 DODGE RAM 3500 THAT I BOUGHT NEW AND THE DASH HAS DISINTEGRATED. THE PLASTIC IS DEFECTIVE AND HAS CRUMBLED INTO A MULTITUDE OF PIECES. THESE PIECES FLY OUT OF THE AIR VENTS INTO YOUR EYES AND ARE SHARP AND WILL CUT LIKE A KNIFE. THIS IS A DANGER NOT ONLY TO MY EYES BUT IT I WAS TO HAVE A WRECK THEY WOULD FLY AND CUT YOU. HAVE HAD TO REMOVE THE PIECES FROM VENTS THAT WON'T BLOW OUT THAT HAVE GOTTEN INTO THE AC/HEAT DOOR FLAP. I HAVE NEVER HAD A DASH ON ANY CAR OR TRUCK FALL APART LIKE THIS. IF YOU JUST TOUCH IT IT FALLS APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984511May 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983476May 4, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE, WHICH CAUSED THE REAR AXLE TO CEASE. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE AND THE CONTACT WAS ABLE TO REBUILD AND REPLACE THE REAR AXLE. THE VEHICLE WAS REPAIRED; HOWEVER, ONE MONTH LATER, THE PINION NUT DISCONNECTED AND DAMAGED THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972170April 13, 2017
AIR BAGS, STRUCTURE:BODY, ENGINE
CAR ACCIDENT OCCURRED WHEN VEHICLES BACK CAB HYDROPLANED AND FISHTAILED OUT OF CONTROL AT LESS THEN 25MPH AND HIT A TREE HEAD ON. NO AIRBAG DEPLOYED AND DRIVER WAS HURT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969799March 31, 2017
UNKNOWN OR OTHER
TRUCK GARAGE KEPT FOR 10 OF ITS 14 YEARS. CURRENT MILEAGE 2017 = 90,000. AUG 2014 DASH BOARD BEGAN TO CRACK AND FALL APART - TRUCK HAD ONLY 79,950 MILES! PLASTIC PIECES FALL INTO DASH HOLES AND GET STUCK UNDER DASH AMONGST STEERING WHEEL, ELECTRICAL WIRES/CONTROLS, ETC. PLASTIC PIECES CAN FALL AT ANY TIME WHETHER IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968328March 24, 2017
ENGINE
ENGINE FAILURE WHILE DRIVING ON HIGHWAY. HEAD OR HEAD GASKET AS IT IS BURNING LOTS OF WATER. FLOWS OUT OF TAILPIPES. SO MANY PROBLEMS WITH THIS MOTOR IT SHOULD BE RECALLED AS THERE IS NO CHEAP FIX. FROM SLUDGE TO OVERHEATING PROBLEMS THAT RUIN THE MOTOR THERE ARE FEW OPTIONS TO REPLACE OTHER THAN A REBUILT THAT HAS BEEN ALTERED TO CORRECT ALL SAID PROBLEMS. FAIRLY HIGH PRICED I MIGHT ADD. DODGE SHOULD CLAIM SOME RESPONSIBILITY AND HELP OUT RATHER THAN IGNORING THIS ISSUE. THIS ENGINE HAS FAILED TOO MANY TIMES THE SAME WAY TO BE COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966639March 18, 2017
UNKNOWN OR OTHER
DASH IS FALLING APART CAUSING THE DEFROSTER TO NOT BLOW AIR ACROSS WINDSHIELD PROPERLY, SO THAT THE WINDSHIELD DOES NOT DEFOG. THIS CAUSES VISIBILITY ISSUES AND A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958863March 6, 2017
VEHICLE SPEED CONTROL
WHILE TRAVELING ON I-5 IN PORTLAND, OREGON, I LOST CONTROL OF THE ACCELERATOR PEDAL, IT WHEN INTO A "DEAD PEDAL MODE". I WAS ON A VERY BUSY SECTION OF THIS INTERSTATE AND HAD TO IMMEDIATELY FIND A LOCAL OFF THE SIDE OF THE ROAD NEXT TO AN ON RAMP. IT WAS A VERY DANGEROUS SITUATION. IT WAS AN ELECTRONIC PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958600March 4, 2017
UNKNOWN OR OTHER
DASHBOARD OF MY RAM 1500 2002 HAS BEEN BREAKING INTO PIECES IN THE FIRST 3 YEARS. STARTED SLOW BUT EVENTUALLY IT'S EVERYWHERE. I HAVE ASKED AT THE DEALERSHIP ABOUT THIS PROBLEM AND FOUND OUT ON MANY OCCASIONS THAT THEY ARE AWARE BUT DON'T OFFER A SOLUTION OR EVEN A GOOD REPLACEMENT. ONLY TO BUY A NEW TRUCK MADE WITH A BETTER DASHBOARD BECAUSE THE REPLACEMENT THEY SELL IS ONLY $900.00 BUT MADE WITH THE SAME MATERIALS. WILL BE BACK AT THE SAME PLACE WITH PIECES OF DASHBOARDS HITTING OUR EYES,MOUTH OR FACE. IT IS A DANGER TO VISIBILITY WHILE DRIVING AND A SHAME THAT A COMPANY CAN BE ALLOWED TO USE SUCH LOW GRADE MATERIAL THAT IS SOLD TO HARD WORKING INDIVIDUALS. I CAN ACCEPT IF A FEW DASHBOARDS ENDED THE SAME WAY BUT I'VE HEARD OF TOO MANY BEING THE SAME AND THAT SHOULD BE A RECALL BEFORE HAVING SOMEONE GO BLIND OR DIE IN AN AUTO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958570March 3, 2017
STEERING, SUSPENSION
DEATH WOBBLE. EXPERIENCE WHEN HITTING SMALL/MINOR BUMPS IN THE ROAD OR RAILROAD TRACKS. VIOLENT SHAKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND ALMOST IMPOSSIBLE TO KEEP YOUR FOOT ON THE BRAKE PEDAL TO TRY TO COME TO A STOP. SHAKING IS SO VIOLENT THAT THE DRIVER IS BOUNCED AROUND IN THE SEAT, MOMENTARILY AIRBORNE AND ITESM IN THE TRUCK FLY AROUND. LAWSUIT WAS ISSUSED ON 2004 AND NEWER MODELS BUT AFFECTS OLDER MODELS AS WELL. WE NOW HAVE PAID $900 IN PARTS TO FIX THE "DEATH WOBBLE" THAT HAD WE KNOWN WAS AN ISSUE, WOULD NOT HAVE PURCHASED THE TRUCK. COMPLETELY UNSAFE TO DRIVE WHEN IT IS OUR DAILY DRIVER AND WE CANNOT AFFORD TO PARK IT AND PURCHASE ANOTHER VEHICLE TO REPLACE IT WITH. CANNOT SELL IN CURRENTY CONDITION HAVING A "DEATH WOBBLE". NO GUARANTEE THAT THE PURCHASED PARTS WILL FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955718February 21, 2017
POWER TRAIN
WHILE IN MOTION PINION NUT CAME LOOSE DRIVE SHAFT FELL OFF VEHICLE REAR AXLE LOCKED UP I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND AVOID CRASH AND INJURY TO OTHERS, THIS IS THE SECOND INCIDENT WHERE I COULD HAVE BEEN SERIOUSLY INJURED DUE TO PINION BEARING AND NUT COMING LOOSE, DODGE TOOK CARE OF THIS ISSUE ON 11/09/10 AT 150,768 AND THIS OCCURRED AGAIN ON 2/17/17 AT 187,568 VEHICLE HAS ONLY BEEN DRIVEN ABOUT 36,000 AND HAS FAILED AGAIN I BELIEVE THIS IS THE SAME ISSUE THE 05,09,10 RAM MODELS WERE RECALLED FOR BUT DODGE CONTINUES TO DENY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954590February 14, 2017
ENGINE
DROPPED VALVE SEATS LOCKED UP MY 4.7 LITER ENGIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954105February 12, 2017
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN ABOUT 12 PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948163January 28, 2017
UNKNOWN OR OTHER
THE DASHBOARD HAS LITERALLY BROKEN INTO PIECES AND SHARDS 3 YEARS AFTER WE PURCHASED THE TRUCK. IT IS A VERY DANGEROUS SITUATION AS WE HAVE GREAT CONCERNS FOR THE SAFETY OF THOSE DRIVING AND/OR RIDING IN THE VEHICLE. THE SHARDS ARE VERY SHARP AND COULD EITHER PUNCTURE THE AIRBAG OR CAUSE HARM TO AN INDIVIDUAL IN THE EVENT OF AN ACCIDENT. THERE ARE MANY VEHICLES WITHIN A PERIOD OF YEARS MADE BY THIS MANUFACTURER THAT HAVE ALL HAD THIS SIMILAR ISSUE. IT IS OBVIOUSLY DUE TO A DEFECT IN THE PLASTIC USED IN THE DASHBOARDS AND THE MANUFACTURER HAS NOT OFFERED A RECALL FOR THIS REAL SAFETY ISSUE. WOULD THEY SETTLE FOR THIS WITH THEMSELVES OR THEIR LOVED ONES IN A VEHICLE WITH THIS ISSUE. THE DASHBOARD IS LITERALLY DISINTEGRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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