Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#861874May 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WHILE TRAVELING NOTICED GEAR SLIPPING, AND SENSOR INDICATOR LIGHT COMING ON. DEALER HAS BEEN NOTIFIED, AND STATED THAT TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861814May 12, 2000
SUSPENSION:FRONT:WHEEL BEARING
WHEN DRIVING CONSUMER HEARD A NOISE COMING FROM THE FRONT END OF VEHICLE, CONSUMER CONTACTED DEALER. DEALER LINKED THE PROBLEM TO THE FRONT WHEEL BEARING WHICH WAS FALLING OFF THE VEHICLE, DEALER WAS REPLACING PARTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861820May 12, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
DUE TO A DEFECTIVE FUEL STRAP WHICH BROKE, FUEL TANK DROPPED, WHICH COULD HAVE CAUSED A CRASH OR A FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861741May 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING CONSUMER NOTICED VEHICLE WAS OVERHEATING/MELTING PARTS WITHIN THE TRANSMISSION. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861570May 8, 2000
FUEL SYSTEM, OTHER
CONSUMER NOTICED GAS INDICATOR WORKED INTERMITTENTLY. DEALER SAID THEY DIDN'T SEE IT AS BEING A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861293May 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AT 55-60 MPH CONSUMER NOTICED LOSS OF ACCELERATION. VEHICLE STARTED TO JERK. CONSUMER CONTACTED THE DEALER, DEALER LINKED THE PROBLEM TO THE TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721961April 26, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL LEAK @ THE INJECTOR RAIL WHERE FUEL PURES ON THE EXHAUST MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721846April 23, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860494April 18, 2000
AIR BAGS:FRONTAL
WHILE DRIVING IN THE RAIN VEHICLE SLID OFF THE ROAD INTO A UTILITY POLE, AND SPLIT POLE IN HALF, CONSUMER FELT THAT THE INJURIES SUSTAINED WERE CAUSED BY AIRBAGS NOT DEPLOYING. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#860381April 14, 2000
AIR BAGS
WHEN CONSUMER TURNED ON VEHICLE AIRBAG LIGHT CAME ON THE DASHBOARD. CONSUMER NOTIFIED THE DEALERSHIP, AND THEY FIXED THE PROBLEM. BUT TWO DAYS LATER, THE AIRBAG LIGHT STILL CAME ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711267April 7, 2000
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
1ST TAKEN TO DEALER FOR IMPROPER TIRE WEAR @ 30704 MILES / DEALER CLAIMED TIRE ROTATION PROBLEM / CALIPERS WERE FAULTY INSTEAD / ROTORS FAILED AT 38728. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711269April 7, 2000
STRUCTURE
EVERY TIME IT RAINS, I HAVE STANDING WATER IN THE CAB OF THE TRUCK ON THE PASSENGER SIDE. I HAVE HAD THIS PROBLEM "REPAIRED" 4 TIMES, AND IT HADS OCCURED AGAIN. IT IS ONLY A MATTER OF TIME TILL THE ELECTRICAL COMPONENTS OF THE TRUCK FAIL DUE TO EXPOSURE TO WATER. I AM EXTREMELY FRUSTRATED WITH THE DODGE TRUCK, AND ACCORDING TO THE DEALER , THIS IS NOT AN ISOLATED PROBLEM, AS THEY HAVE HAD MANY TRUCKS WITH THE SAME TROUBLE IN THEIR AREA, NOT TO MENTION COUNTRY WIDE. THEY HAVE DONE EVERYTHING FROM CHANGING OUT THE REAR WINDOW (3 TIMES), TO REPLACING THE SEAL AND HOUSING SURROUNDING THE BRAKE LIGHT ABOVE THE REAR WINDOW. ALL OF THESE 'ATTEMPTS' HAVE FAILED TO FIX THE PROBLEM. WE NEED HELP IN GETTING THIS POTENTIALLY DANGEROUS PROBLEM REMEDIED PROMPTLY , BEFORE MORE DAMAGE PRESENTS ITSELF IN TOTAL SHUTDOWN OF THE ELECTRICAL SYSTEM (OR WORSE) WHILE DRIVING. PLEASE CONTACT US FOR MORE INFO IF NEEDED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551759April 6, 2000
AIR BAGS:FRONTAL
DURING VEHICLE COLLISION NO DEPLOYMENT OF THE DRIVERS AIR BAG. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721065April 5, 2000
SUSPENSION
STARTING AT AROUND 21000 MILES TRUCK BEGAN PULLING HARD TO EITHER RIGHT OR LEFT UNDER PANIC STOPPING CONDITIONS. QUITE A BIT OF EFFORT REQUIRED TO MAINTAIN A STRAIGHT DIRECTION. DEALER HAS WORKED ON NUMEROUS TIMES WITHOUT BEING ABLE TO CORRECT. IN ADDITION PEDAL HAS GONE "SOFT" ON THREE OCCASIONS DURING THIS PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859676April 4, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#720298March 18, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN MAKING A LEFT TURN ON A ROAD OR A PARKING LOT, AND THERE IS WATER IN THE ROAD,THE WATER WILL SPLASH ON THE POWER STEERING BELT. AT THIS TIME I LOSE ALL STEERING CONTROL AND I KEEP GOING IN THE DIRECTION THAT THE WHEEL IS IN. THIS HAS HAPPENED AT LEAST THREE TIMES. AFTER ABOUT ONE TO TWO SECONDS THE STEERING RETURNS. SO FAR THERE HAVE NOT BEEN ANY ACCIDENTS. I WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY OTHER COMPLAINTS LIKE THIS AND WHAT I CAN DO TO PREVENT THIS FROM HAPPINING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858689March 16, 2000
SEATS
WHILE DRIVING AND STEPPING ON THE BRAKES THE DRIVER'S SEAT WILL MOVE FORWARD. THE SAME THING COULD HAPPEN WHEN ACCELERATING, BUT BACKWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719899March 9, 2000
SUSPENSION:FRONT:CONTROL ARM
CLUNK IN FRONT SUSPENSION.TRIED FIXING 14 TIMES.ALSO FOUND CRACK IN WELD AT CONTROL ARM BRACKET AND FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857792March 2, 2000
FUEL SYSTEM, GASOLINE
WHILE PULLING A TRAILER WITH VEHICLE ON IT CONSUMER STARTED TO SMELL SOMETHING FUNNY, CONSUMER ROLLED DOWN THE WINDOW AND BLACK SMOKE ROLLED IN, THEN CONSUMER PULLED OVER AND VEHICLE BURNED UP. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#719240February 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE BRAKING SYSTEM DOES NOT STOP THE TRUCK AS IT SHOULD. WHEN YOU MAKE AN EMERGENCY STOP THE PEDAL FEELS AS IF THE MASTER CYLINDER PISTON BOTTOMS OUT, METAL AGAINST METAL. I CHECKED TO SEE IF THERE WAS A BRAKE PEDAL STOP AND THERE WERE NONE. WHEN I HAD TO MAKE MY FIRST EMERGENCY STOP I HAD PLENTY OF DISTANCE TO STOP. MY SPEED WAS 35MPH WITH ABOUT 50FEET OF CLEARANCE. I HAD TO SWERVE AND RUN THRU A YARD CAUSING $200.00 DAMAGE. I TOOK THE TRUCK OVER TO THE DEALER AND WAS TOLD NOTHING WAS WRONG. I WENT HOME AND DID A PLANNED EMERGENCY STOP IN FRONT OF MY HOUSE. AT 30MPH, IT TOOK 30 -35 FEET TO STOP. MY BROTHER HAS A 1992 DODGE TRUCK OF THE SAME WEIGHT AND HE CAN STOP IN 12- 15 FEET AT THE SAME SPEED. BEFORE THE WARRANTY RAN OUT I TOOK THE TRUCK BACK TO THE DEALER AND HAD THE SERVICE MGR TO TEST DRIVE THE TRUCK AND HE FELT THER WAS A DEFINITE PROBLEM. HE ORDERED A MORE AGGRESSIVE SET OF PADS AND CHRYSLER CANCELLED THE ORDER AND SENT A KIT WITH INSTRUCTIONS TO INSTALL THE KIT INSTEAD OF THE PADS. TO ME. THAT TELLS ME THEY KNOW OF A PROBLEM, BUT DO NOT WANT IT TO GET OUT CAUSINF A RECALL ON ALL 1997 TRUCKS. THE DEALER STATED THERE WERE NO RECALLS OR BULLENTINS ON BRAKE PROBLEMS. I ASKED THEM IS IT GOING TO TAKE A FATALITY DUE TO FAULTY BRAKES BEFORE THEY FIX THE PROBLEM. AFTER THE INSTALLATION OF THE KIT THE BRAKES WORK A LITTLE BETTER BUT FAR FROM BEING SAFE AS TO PULLING A 4 WHEELER AND TRAILER OR A BOAT AND TRAILER. LAST WEEK I HAD TO EXECUTE ANOTHER EMERGENCY STOP. 50 MPH WITH APPROXIMATELY 150 FEET OF DISTANCE. I ENDED UP IN THE MIDDLE OF THE INTERSECTION.MY POLICE CRUISER AT 30 MPH CAN STOP IN 10 -14 FEET . EVEN MY BROTHER'S TRUCK WITH A 1000 LBS OF WEIGHT IN THE BED STOPS IN A SHORTER DISTANCE THAN MY TRUCK. ARE THERE ANY OTHER VICTIMS OF BRAKE PROBLEMS BESIDES MYSELF?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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