Dodge Ram Complaints (2009)
1,009 consumer complaints on file.
- #10559571January 13, 2014STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559679January 13, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03-10-14 *BF WHEN THE CONSUMER CALLED TO MAKE AN APPOINTMENT, HE WAS INFORMED THERE WERE NO OPENINGS, UNTIL APRIL. UPDATED 03/13/14
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559190January 9, 2014ELECTRICAL SYSTEM, AIR BAGS, VISIBILITY/WIPER
THE TIPM IS GOING OUT. CAUSING ALL SORTS OF ELECTRICAL ISSUES. HEATER FAN STOPPED WORKING, WINDSHIELD WIPERS COME AND GO, ESP COMES AND GOES, TOW/HAUL COMES AND GOES, REAR WINDOW POWER COMES AND GOES, 4X4 CANT BE TURNED ON FROM TIME TO TIME, AIRBAG LIGHTS COME ON AT WILL, ESP/BAS COMES AND GOES, ABS COMES AND GOES, REAR SLIDING WINDOW COMES AND GOES, ALL OF THIS HAPPENS MAINLY BELOW 32 DEGREES BUT VAN HAPPEN ANYTIME. BUT BELOW FREEZING IS EXTEMELY DANGEROUS BECAUSE THE WINDSHIELD ICES UP ON THE INSIDE WITH NO HEATER FAN! THERMOMETER STOPPED WORKING TO. IM SURE OTHER THING BUT ITS TO MUCH TO JUST REMEMBER OFF THE TOP OF MY HEAD. FUEL ECONOMY IS TERRIBLE ALSO 12-13.5 MPG WHILE THE PROBLEMS OCCUR. NORMALLY IS 17.1 MPG AVERAGE STILL THAT IS TERRIBLE. AT TEST DRIVE IT WAS GETTING 20 MPG AVERAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559074January 8, 2014STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558890January 7, 2014WHEELS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VALVE CORE ON THE PASSENGER'S FRONT AND REAR TIRES FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558637January 6, 2014STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 103,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558682January 6, 2014POWER TRAIN
OUR GRANDDAUGHTER'S HUSBAND WAS DRIVING THE TRUCK. WHILE DRIVING DOWN THE ROAD, THE TRUCK STARTED SHAKING. HE PULLED OVER AND CHECKED FOR A FLAT TIRE AND LOOKED UNDER THE TRUCK. THE TIRES WERE FINE AND HE DIDN'T SEE ANYTHING LEAKING. HE STARTED DRIVING AGAIN AND THE TRUCK STARTED SHAKING AGAIN HE PULLED INTO A GAS STATION AND CHECKED UNDER THE TRUCK AGAIN FOR LEAKS, BUT NOTHING WAS LEAKING. THE ENGINE WAS RUNNING FINE SO HE STARTED DRIVING AGAIN. THE TRUCK WAS STILL SHAKING AND THEN STARTED HUMMING AND MAKING GRINDING NOISES. THEN THE ENGINE STOPPED RUNNING BUT KEPT MOVING AS IF IT WERE IN NEUTRAL ( BUT STILL IN DRIVE). HE PULLED OFF THE ROAD. HE CALLED THE CLOSEST CHRYSLER DEALER AND HAD IT TOWED THERE. THE TECHNICIAN SAID THE PINION SEAL HAD LEAKED AND THERE WAS NO FLUID IN REAR DIFFERENTIAL. THE TRUCK HAD A FULL SERVICE CHECK IN OCTOBER AND THERE WERE NO SIGNS OF LEAKAGE. THERE WERE NO SIGNS OF LEAKAGE ON THE GARAGE FLOOR EITHER. AFTER RESEARCH, I'VE READ OF MANY OTHERS WHO HAVE HAD THIS SAME PROBLEM. AFTER DOING EVERYTHING WE SHOULD HAVE TO CARE FOR THE TRUCK, WE STILL ENDED UP PAYING $5940.75. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558231January 2, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557154December 24, 2013STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556723December 23, 2013POWER TRAIN
2009 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED HE CALLED THE DEALER TWICE IN THE PAST YEAR, ONLY TO BE TOLD THE PART WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556765December 20, 2013STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556525December 18, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FLY WHEEL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,908.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556355December 17, 2013STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556168December 16, 2013POWER TRAIN
TL-THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555993December 13, 2013TIRES
IN JULY OF 2012, I HAD THREE CRACKED METAL PRESSURE SENSING VALVE STEMS. ONE OF THEM BLEW OUT AT HIGHWAY SPEED, RUINING THE TIRE. THE DEALER REPLACED THE THREE STEMS THAT WERE BAD AT THAT TIME BUT NOT THE FOURTH. I ALSO COMPLAINED TO DODGE AND GOT SOME REIMBURSEMENT FOR THE TIRE. NOW A YEAR AND A HALF LATER, I NOTICED THE FOURTH VALVE STEM HAD CRACKED. I TOOK THE TRUCK INTO THE SAME DEALERSHIP AND WAS TOLD IT WOULD BE $160.00 TO REPLACE IT. THIS IS NOT RIGHT. THIS APPEARS TO BE A KNOWN DEFECTIVE PART. I HAVE CONTACTED DODGE AGAIN BUT HAVE NOT HEARD BACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555622December 9, 2013POWER TRAIN
RECALL N08/NHTSA, 13 V-038: HE IS UNABLE TO GET HIS VEHICLE FIXED AND BELIEVE THE RECALL AND THE TIME OF THE FINAL SOLUTION TO BE POORLY EXECUTED. *SMD 2009 DODGE RAM 1500. AFTER THE PARTS WERE NOT AVAILABLE FOR SO LONG, THE CONSUMER WAS FINALLY INFORMED THE PARTS WERE AVAILABLE. HOWEVER, THE DEALER STATED THEY DID NOT MAKE APPOINTMENTS, BECAUSE THEY WERE BEHIND WITH SERVICE WORK. THE DEALER INFORMED THE CONSUMER, HE COULD LEAVE THE VEHICLE FOR A PERIOD OF 2-4 WEEKS AND THEY WOULD TRY TO GET TO IT, AT SOME POINT. THE CONSUMER STATED THAT WAS UNACCEPTABLE. UPDATED 12/30/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555245December 8, 2013VISIBILITY/WIPER, ELECTRICAL SYSTEM
I NOTICED ABOUT A MONTH AGO THAT MY VEHICLE WOULD MAKE A POPPING NOISE JUST AFTER STARTING IT, REGARDLESS OF DEFROST/HEAT BEING ON OR OFF. IT WOULD MAKE THIS NOISE ABOUT 20-30 TIMES AND THEN STOP. APPROXIMATELY TWO WEEKS AFTER, I NOTICED THAT IT WOULD ALSO DO THE SAME THING 10-15 MINUTES AFTER STARTING THE VEHICLE. I OBSERVED THAT WHILE THE POPPING NOISE IS OCCURRING, THE HVAC FAN GOES TO A MINIMUM SETTING AND SOMETIMES STAYS THERE AFTER THE POPPING HAS SUBSIDED. THIS INCLUDES THE DEFROST. NOW THAT COLD WEATHER HAS ARRIVED, I HAVE HAD INSTANCES OF THE WINDSHIELD FREEZING UP WHILE THE VEHICLE IS IN MOTION AND REDUCING VISIBILITY TO NOTHING. IT WAS DIFFICULT TO EVEN GET TO THE SIDE OF THE ROAD. AFTER SOME RESEARCH, I DETERMINED IT TO BE ONE THE HVAC DOOR ACTUATORS. ACCORDING TO POSTS ON THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM. 3 OF THE 5 OF THESE ACTUATORS THAT EXIST ON THE VEHICLE ARE RELATIVELY EASY TO ACCESS, SO I OBTAINED ONE OF THESE PARTS AND REPLACED ONE OF THE THREE ACCESSIBLE PARTS (FOUND TO HAVE STRIPPED GEARS). AFTER REASSEMBLING, THE NOISE WAS STILL PRESENT. AFTER, INVESTIGATION, IT APPEARS THAT THE ONE OF THE ACTUATORS ON THE BACK SIDE OF THE HVAC HOUSING HAS GONE BAD, ALSO. THE DEALERSHIP HAS INFORMED ME THAT THE ONLY WAY TO REPLACE THESE IS TO REMOVE THE DASHBOARD. THEY TOLD ME THIS WOULD COST NEARLY $600. THE DEALER ALSO INFORMED ME THAT ALL OF THE ACTUATORS HAVE BEEN SUPERSEDED BY "HIGH TORQUE" ACTUATORS, WHICH MEANS THE MANUFACTURER IS AWARE OF THIS PROBLEM. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555013December 6, 2013POWER TRAIN, SUSPENSION
I RECEIVED THE RECALL NOTIFICATION AND TRIED TO HAVE MY VEHICLE CHECKED BY THE DEALER. 3 WEEKS LATER AFTER 3 ADDITIONAL ATTEMPTS I WAS FINALLY ABLE TO BE SEEN WITH AN APPOINTMENT. THE INSPECTION TOOK 30 MIN OR LESS BUT DID FIND THAT A PART NEEDS TO BE REPLACED. THEY DO NOT HAVE THE PART AND IS EXPECTED TO TAKE 3-6 WEEKS GET IN. IN THE MEAN TIME I'VE BEEN ADVISED TO WAIT AND THE VEHICLE IS SAFE TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554915December 5, 2013STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, HE ATTEMPTED TO MAKE A TURN AND A LOUD CLICKING NOISE EMITTED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH FRONT TIE RODS WERE REPLACED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL ISSUED BY THE MANUFACTURER RELATED TO THE FRONT TIE RODS. THE VEHICLE WAS NOT SERVICED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 27,300. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554937December 5, 2013ELECTRICAL SYSTEM, VISIBILITY
ANNOYING SOUND BEHIND THE DASH. THIS IS CAUSE BY DEFECTIVE SYSTEM ON THE ELECTRONICS OF THE CAR. IT CONCERNS THE RECALL WITH K17 REPROGRAM HVAC CONTROL HEAD AND INSPEC/REPLACE ACTUATORS. THIS PROBLEM HAS BEEN GOING ON WITH THIS VEHICLE SINCE NEW, HERE IS 4 YEARS LATER 2 REPAIRS BY DEALER ONE REPLACEMENT BY OWNER AND THE PROBLEM STILL GOING ON. THE FAMOUS MOTOR ACTUATORS FOR THE VENT OPENING AND CLOSING. ALSO THE CHANGE OF TEMPERATURE WHILE THE AC IS ON IT HAS ITS OWN MIND TO GO TO HEAT NOT ALLOWING THE FULL COOL EFFECTS OF THE SYSTEM. I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE TRUCK IF THIS TIME GET FIX IT WILL BE AT THEIR OWN EXPENSE IF NOT I DOWN TO MY LAST NERVE. WOULD HAVE TO SEEK LEGAL ADVISE. I HAVE POSTED IN CARCOMPLAINS.COM A LENGTHY EXPLANATION FOR THOSE WHO WISH TO READ THE WHOLE STORY. HERE IT IS DEC 5, 13 AN IT STARTED IN MAY 7, 10. AN STILL NOT FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0