Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10569156March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLY ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE SERVICE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568857March 12, 2014
STEERING
DODGE ISSUED A RECALL FOR FAULTY TIE ROD ENDS ON THIS VEHICLE, SAFETY RECALL $ N49/NHTSA 13V-529. I AM 12,00 MILES FROM HOME IN FLA. TOWING A 14,000K 5TH WHEEL. WENT TO THE LOCAL DEALER & WAS TOLD THERE IS A 20 WEEK WAIT FOR PARTS. PHONE CALLS TO OTHER DEALERS, INCLUDING MY LOCAL DEALER IN N.Y. CONFIRMED A NATION WIDE SHORTAGE OF PARTS TO FIX THIS RECALL. I WAS TOLD TO "BE CAREFUL DRIVING HOME". DODGE IS OBVIOUSLY NOT FACING IT'S RESPONSIBILITY IN THIS RECALL, & IS FORCING OWNERS TO DRIVE DANGEROUS VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568858March 12, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE REPAIR PART WAS ALSO RECALLED AND DID NOT KNOW WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURE HAD BEEN ALERTED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568700March 12, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568198March 10, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER HAD TO PLACE THE CONTACT ON A WAITING LIST THAT WOULD EXCEED TWO YEARS BECAUSE THE REPLACEMENT PART WAS CALLED BACK BY THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD TO BE REDESIGNED AND COULD POSSIBLY BECOME AVAILABLE TO THE DEALER WITHIN TWO YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568007March 9, 2014
STEERING
RECALL NUMBER: N49/NHTSA 13V-529 RECEIVED JANUARY 2014 WE CONTACTED OUR DEALER TO GET THIS RECALL TAKEN CARE OF. THEY PUT US ON A WAITING LIST BECAUSE CHRYSLER DOES NOT HAVE THE PARTS TO FIX THIS RECALL. WE ALSO CALLED CHRYSLER CUSTOMER SERVICE . THEY ALSO TELL US THAT THERE IS NOT A TIME FRAME FOR THESE PARTS TO BE AVAILABLE. WE HAVE STEERING ISSUES WITH OUR TRUCK :VIBRATION WHEN GOING STRAIGHT AND WHEN TURNING. TAKEN IN TO DEALERSHIP 3 TIMES FOR REPAIR THEY KEEP TELLING US IT IS TIRES. TRUCK HAS BEEN CHECKED BYTIRE DEALERSHIP: , ALIGNMENT, BALANCE. THEY BELIEVE IT HAS SOMETHING TO DO WITH THE TRUCK ITSELF. WE BELIEVE IT IS DIRECTLY RELATED TO THIS RECALL AND NOW WE ARE CONCERNED WITH DRIVING THIS TRUCK. WE WANT IT FIXED SOONER THAN LATER BUT CHRYSLER DOESN'T SEEM TO FEEL IT IS A CONCERN TO HAVE PARTS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567622March 6, 2014
TIRES, WHEELS
NOTICED LOW TIRE PRESSURE WHILE DRIVING. DROVE ABOUT 10 MILE WITH INDICATION. PARKED IN DRIVE WAY. WHEN I UNSCREWED THE VALVE STEM CAB THE VALVE STEM WENT ALMOST COMPLETELY INTO THE TIRE. THE TIRE WENT FLAT IMMEDIATELY. I FOUND THAT THE LOCKING NUT WAS CORRODED AND ALMOST COMPLETELY GONE. I HAD THE TIRE REPAIRED AND WAS TOLD THAT THE SENSOR HAD TO BE REPLACED BECAUSE THE SENSOR AND LOCKING NUT ARE ALL ONE UNIT AT A COST OF 70.00. YESTERDAY I CHECK THE PRESSURE IN ALL 4 TIRES AND FOUND THE LOCKING NUT ON THE FRONT TIRE BROKEN MISSING ABOUT 1/3 OF THE METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567684March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567481March 5, 2014
SUSPENSION, STEERING
I RECEIVED AN IMPORTANT SAFETY RECALL N49/NHTSA 13V-529 BACK IN DEC TIME FRAME, I IMMEDIATELY CONTACTED CROWN DODGE IN FAYETTEVILLE, NC. THEY TOLD ME THAT THEY ARE AWARE OF THE SITUATION AND ARE WAITING ON PARTS TO ARRIVE AND TO CALL BACK IN TWO WEEKS. I CALL BACK TWO WEEKS LATER (MID JAN) THEY EXPLAIN THAT THEY HAVE NOT RECEIVED ANY PARTS AND WAS TOLD TO BRING IN MY TRUCK SO THEY CAN ORDER PARTS ASSIGNED TO MY VIN NUMBER WHICH I DID. AFTER WAITING SEVERAL WEEKS I CALLED CROWN DODGE ON 4 MARCH 2014 AND SPOKE WITH FRANK IN THE SERVICE DEPT. HE EXPLAINS TO ME THAT THE PARTS WERE ORDERED LAST WEEK. I DON'T UNDERSTAND HOW IT HAS TAKEN CROWN DODGE OVER 2 MONTHS TO ORDER PARTS FOR THIS RECALL. [XXX] WAS UNABLE TO GIVE A GOOD EXPLANATION WHY IT HAS TAKEN SO LONG TO ORDER PARTS. I EXPLAINED TO HIM THAT MY TRUCK HAS A SEVERE DEATH WOBBLE PROBLEM AND IT IS VERY HAZARDOUS TO DRIVE AND I NEEDED THIS ISSUE FIXED AS SOON AS POSSIBLE. I DON'T EVEN LET MY WIFE DRIVE THE TRUCK BECAUSE I AM AFRAID FOR HER SAFETY BECAUSE OF THIS ISSUE. [XXX] COULD NOT TELL ME WHEN THE PARTS HE SUPPOSEDLY ORDERED WOULD COME IN. I AM TIRED OF WAITING AND HOPE YOU COULD SHED SOME LIGHT ON THIS PROBLEM I AM HAVING WITH CROWN DODGE OF FAYETTEVILLE. THANK YOU HELPING ME IN THIS MATTER.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567487March 5, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT THAT IT WAS UNACCEPTABLE FOR HIM TO STILL BE WAITING WHEN THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 6, 2014. THE MANUFACTURE WAS ALERTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED HE HAD NOT YET EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 04/22/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567004March 4, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 37 ON A WAITING LIST FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566438February 28, 2014
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE REQUIRED PARTS FOR THE REPAIR WERE NOT AVAILABLE BY THE AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT DID NOT PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566452February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ THE CONSUMER STATED THE PARTS HADN'T BECOME AVAILABLE IN A TIMELY MANNER. THE VEHICLE STARTED TO SHOW FAILURE SYMPTOMS OF THE PROBLEMS IN ACCORDANCE WITH THE RECALL. UPDATED 04/11/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566504February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567191February 27, 2014
POWER TRAIN
IN FEB, DODGE ISSUED A RECALL ON MY VEHICLE 13V038000 FOR A DEFECT THAT MIGHT LOCK UP THE DRIVE TRAIN AT ANY SPEED. IT HAS NOW BEEN SEVEN MONTHS AND DODGE STILL DOES NOT HAVE A SOLUTION FOR THIS RECALL. I THINK DODGE IS STALLING , KNOWING THAT NHTSA IS IMPOTENT AND CANNOT TOUCH THEM IF THEY CONTINUE TO DELAY. DODGE NEEDS TO BE FINED BY THE GOVERNMENT AND MAKE PUNITIVE PAYMENTS TO THE OWNERS OF THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566296February 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566336February 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD TAKE TWO MONTHS FOR THEM TO RECEIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565951February 26, 2014
STEERING
TL- THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. UPDATED 3/28/14*CN UPDATED 04/22/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565956February 26, 2014
STEERING
TL- THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE MANUFACTURER HAD ALREADY EXCEEDED A REASONABLE TIME FOR THE REPAIR. THERE ARE NO FAILURES AT THIS TIME. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565826February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE RECALL KIT EVERY SEVEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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