Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10577864April 7, 2014
STEERING
TL* THE CONTACT RECEIVED 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN NOVEMBER OF TWO THOUSAND THIRTEEN. THE DEALER STATED THAT THE PART WAS RECALLED AND THEY DID NOT KNOW WHEN THE NEW DESIGNED WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 05/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577446April 4, 2014
WHEELS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VALVE STEMS WERE CORRODED AND BECAME FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT ALL FOUR VALVE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577242April 3, 2014
STEERING
I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER IN DECEMBER NOTIFYING ME THAT PARTS TO REPAIR MY TRUCK WOULD BE AVAILABLE STARTING JANUARY 6, 2014. I CALLED PRIOR TO JANUARY 1ST AND WAS TOLD TO CALL BACK AFTER JANUARY 6TH. I CALLED BACK ON FEBRUARY 10TH AND WAS PLACED ON A WAITING LIST WITH AN ESTIMATED WAIT OF 4 TO 6 WEEKS. I HAVE HEARD NOTHING AS OF TODAY. SO I FOLLOWED UP WITH THE DEALERSHIP AGAIN TODAY AND WAS TOLD THAT THEY HAVE NOT RECEIVED PARTS FROM CHRYSLER YET AND I WASN'T ON THE ADVISORS LIST. I'VE BEEN ADDED AGAIN, BUT WAS TOLD THAT THERE ARE OVER 3,000 TRUCKS IN MY AREA WAITING TO BE SERVICED WITH NO ESTIMATE AS TO WHEN THE PARTS WILL BE AVAILABLE. I WAS ALSO TOLD PREVIOUSLY THAT CHRYSLER SENT PARTS TO THE DEALERSHIP ON A PRIOR RECALL AT THE RATE OF ONE REPAIR PER WEEK. IF THIS IS REPEATED THIS TIME IT WILL TAKE UP TO 3,000 WEEKS TO BE SERVICED. I'VE ALREADY WAITED OVER 3 MONTHS WHICH SEEMS UNREASONABLE AND HAVE NO ASSURANCE OF BEING TAKEN CARE OF IN THE FORESEEABLE FUTURE. HOW CAN WE EXPEDITE THIS REPAIR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575846March 31, 2014
STRUCTURE:BODY
I HAVE BEGUN TO NOTICE THAT THE PAINT ON THE BODY UNDER MY DOORS ON DRIVER AND PASSENGER SIDE IS BEGINNING TO BUBBLE. THIS IS NOT OCCURRING ANY WHERE ELSE ON THE VEHICLE. VEHICLE IS A 2009 AND SHOULD NOT HAVE PAINT ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575875March 31, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, SIX MONTHS AFTER THE SERVICE THE VEHICLE SUSTAINED DAMAGE TO THE REAR AS THE RESULT OF THE PINION NUT BECOMING LOOSE. THE TECHNICIAN DIAGNOSED THAT THE REAR DIFFERENTIAL NEEDED TO BE REBUILT, WHICH REQUIRED THE DIFFERENTIAL CARRIER BEARING, PINION BEARING AND RELATED COMPONENTS TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,936 AND THE CURRENT MILEAGE WAS 69,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575877March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIRS COULD NOT BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572487March 25, 2014
STEERING
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS PLACED ON A WAITING LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574737March 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE MANUFACTURER STOPPED PRODUCING THE REPLACEMENT PARTS BECAUSE THEY WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574150March 22, 2014
STEERING
I RECEIVED THE "IMPORTANT SAFETY RECALL N49/NHTSA13V-529" DURING JAN 2014. AT THE TIME I WAS TOLD BY THE CHRYSLER GROUP RECALL ASSISTANCE CENTER THAT THE PARTS WERE NOT AVAILABLE. I PULL A VERY LARGE FIFTH WHEEL RV AND OBVIOUSLY AM CONCERNED ABOUT THIS PART. I JUST GOT OFF THE PHONE WITH THE LOCAL DEALER HERE (MARCH 22) AND WAS TOLD THAT THEY DID RECEIVE 2 OF THE PARTS FOR THIS REPAIR (VERY COURTEOUS AND RESPECTFUL--APOLOGETIC). THOSE PARTS WERE RECALLED SHORTLY AFTER THEY ARRIVED (BEFORE BEING PLACED ON A VEHICLE) AND NOW I'M TOLD APRIL 2014 IS WHEN THEY EXPECT TO START RECEIVING THE PARTS. S/F, A CONCERNED US MARINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574192March 22, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE DRIVING ON I-95 THE FRONT DRIVER SIDE TIRE BLEW OUT. THE NEXT DAY AT THE DODGE DEALER SHIP THE CAUSE WAS DIAGNOSED AS A FAILED TIRE PRESSURE SENSOR VALVE. THE TIRES HAD ONLY 20K MILES ON THEM AND WERE UNDER WARRANTY. THE DEALER SAID CAUSE WAS NOT THE TIRE. DEALER STATED THE TIRE STEM VALVE FAILED AND THE ENTIRE STEM AND SENSOR COLLAPSED INTO TIRE CAUSING A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573964March 21, 2014
WHEELS, TIRES
MY CONCERN IS VALVE STEM FAILURE. THE VALVE STEMS ON MY TRUCK HAVE AIR PRESSURE SENSORS ON THEM AND ARE BOLTED IN THE VALVE STEM HOLE IN THE RIM. THE NUT THAT HOLDS THE VALVE STEM IN PLACE FAILED ON THE HIGHWAY AND CAUSED A INSTANT DEFLATION OF THE TIRE IN HEAVY TRAFFIC. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAVE HAD PROBLEMS WITH THE VALVE STEM NUT CRACKING BEFORE. THE FIRST TIME I TOOK IT TO THE LOCAL DODGE DEALER DUE TO A CONSTANT TIRE LEAK THEY TOLD ME IT WAS A BAD VALVE STEM. THE VALVE STEM COST $50 AND $80 TO INSTALL. THE SECOND TIME WAS ON A SCHEDULED TIRE ROTATION AND THE TECH NOTICED THE NUT HAD CORROSION AND WAS CRACKED. HE REPLACED IT WITH A NEW NUT. THE THIRD TIME WAS THE BLOW OUT I DESCRIBED FIRST, WHICH ALSO RUINED THE TIRE. ON INSPECTION OF THE FORTH TIRE THE NUT IS ALSO CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573853March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573326March 19, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR COULD TAKE UP TO SIX MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572891March 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT HE NOTICED AN EXHAUST LEAK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE BOLTS OF BRAKES MANIFOLDS WERE FRACTURED ON EACH SIDE AND CAUSING THE LEAK. THE DEALER RECOMMENDED HAVING THE BOLTS REPLACED. THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572886March 17, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572966March 17, 2014
STEERING
CHRYSLER PUT OUT A RECALL "N49" FOR MY TRUCK I TOOK IT TO A DEALER AND THEY SAID THE PARTS ARE DEFECTIVE AND NEED REPLACED THEY HAD TO ORDER THE PARTS 3 WEEKS LATER AND NO PARTS THE DEALER NOW SAYS IT WILL PROBABLY BE ANOTHER 3 MONTHS BEFORE THEY CAN GET THE PARTS I CALLED CHRYSLER AND THE ONLY RESPONSE WAS THAT THEY DON'T HAVE THE ABILITY TO PRODUCE THE PARTS THEY CANNOT TELL ME WHAT WILL HAPPEN IF THE PARTS BREAK AND I CRASH MY TRUCK I NOW HAVE NO IDEA WHAT I SHOULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569323March 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE, AS ADVISED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569400March 14, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10569054March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE LIFE-THREATENING BECAUSE HE TRANSPORTED SMALL CHILDREN IN THE VEHICLE. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569064March 13, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THE MANUFACTURER DECLINED TO PROVIDE THE CONTACT AN ESTIMATED DATE FOR PART AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram