Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#741847March 3, 2001
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
OIL LEAKS FROM REAR AXLE AND CAUSES REAR BRAKES TO MALFUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560009March 1, 2001
VISIBILITY:WINDSHIELD
UPON REMOVAL OF THE FACTORY INSTALLED WINDSHIELD THE CONSUMER FOUND THE GLASS PRIMER DID NOT ADHERE TO THE WINDSHIELD BONDING FRIT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741722February 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TORQUE CONVERTER SHREDDED ITSELF IT COST $2000 TO MAKE ALL NECESSARY REPAIRS TO TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881565February 27, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
PULLING A HORSE TRAILER DOWN AN INCLINE WHILE TRAVELING AT APPROXIMATELY 5 MPH WHEN LOST CONTROL. DEALER REPAIRED DEFECT, AND STATED THAT REASON FOR LOSS OF CONTROL WAS SHAFT IN POWER STEERING UNIT SHEARED. PULLEY NO LONGER WORKING.. *AK THE SHAFT IN POWER STEERING SHEARING WAS A CATASTROPHIC FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741582February 26, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WENT TO DEALER TWICE. THEY SAID IT WASN'T UNDER WARRANTY. THE TIME BEFORE MY HIGH BEAMS WERE THE ONLY LIGHTS THAT CAME ON. I AM VERY UPSET BECAUSE I BOUGHT IT USED AND I HAVEN'T HAD IT FOR A YEAR YET AND I'M MAKING REPAIRS. ISN'T THERE SOMETHING WRONG WITH THAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881481February 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS SLIPPING OUT OF GEAR , AND TRANSMISSON WOULD WIND IN REVERSE. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER THAT TRANSMISSION NEEDED MAJOR REPAIRS. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741292February 21, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741201February 20, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880899February 20, 2001
TIRES:TREAD/BELT
WHILE DRIVING ON TURNPIKE, TIRE TREAD SEPARATED AND BEAT ON SIDE OF VEHICLE CAUSING DAMAGE, TIRE DID NOT DEFLATE, FIRESTONE FIREHAWK, SIZE P265/75R16. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741179February 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD HAVE LATE OR NO SHIFT INTO THIRD GEAR CAUSING ENGINE TO REV TO HIGH RPMS NOT ALLOWING THE VEHICLE TO GO OVER 45 MPH. UPON TAKING THE VEHICLE FOR REPAIRS THE MECHANIC INFORMED US THAT THE MANFACTURER WAS AWARE OF THE PROBLEM, WHICH WAS CAUSED BY AN INNER SEAL GROOVE. HAS THERE EVER BEEN A RECALL OR HAS THE MANUFACTER OFFERED ANY COMPENSATION FOR THIS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740959February 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
WE HAVE CHANGED TIRE BRANDS. TRANSMISSION OR DRIVESHAFT IS STILL NOISY, BUT DOES NOT SEEM TO EFFECT ANYTHING. IT SHOULD BE ON RECALL BUT THE CAR PLACE SAID THAT THIS PROBLEM COULD EASILY BE MISTAKEN FOR LOSING THE REAR END. THE ONE BRAKE HAS CONTINUALLY NOT CLOSED PROPERLY AND THEREFOR DOES NOT WEAR LIKE THE OTHER 3. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740813February 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CEASED TO WORK WHILE DRIVING AT 55 MPH. NO FORWARD MOVEMENT. HAD TRUCK TOWED HOME. DROVE THE NEXT DAY, BUT WOULD NOT SHIFT INTO 2ND. GEAR. SCRANTON DODGE PERFORMED DIAGNOSTIC TEST (REVEALED CODE 37: OVERDRIVE LOCKUP SOLENOID MALFUNCTION) , SAID TRANS. WAS BAD AND WANTED $2,456.00 FOR REPLACEMENT. NO WARRANTY HELP BECAUSE TRUCK WAS OVER WARRANTY COVERAGE BY 2,950 MILES. MECHANIC SAID FLUID WAS BURNT AND THERE WAS "METAL IN THE PAN AND IT RUINED THE SOLENOIDS." (INSPECTION LATER REVEALED NO METAL IN PAN OR BURNT FLUID). CALLED CHRYSLER (1-800-992-1997) SPOKE TO DON GRIESBAUM, EXT. 7088 GAVE AUTHORIZATION NO. 7934794. HE SAID THAT CHRYSLER WOULD "HELP" WITH THE COST, BUT WOULD NOT GIVE A HINT AS TO WHAT "HELP" MIGHT BE. SCRANTON DODGE WOULD HAVE TO DISASSEMBLE THE TRANS. TO DETERMINE THE PROBLEM, AND THEN CHRYSLER WOULD DEEM IF IT WAS "DRIVER NEGLECT" WHICH WOULD GET NO "HELP" FROM CHRYSLER. ALSO ONCE TRANS IS DISASSEMBLED, IT CANNOT LEAVE THE DEALER UNTIL IT HAS BEEN FULLY REPAIRED. I WOULD HAVE OK'D THE TEARDOWN BUT $2,456.00 FOR A TRANS WITH A 36K MILE WARRANTY SEEMED USELESS WHEN MINE FAILED AT 38,950 AND I PUT 22K MILES ON IN 19MOS. I ASKED DON GRIESBAUM IF THE TRANSMISSION IS DEFECTIVE WITH NO FAULT ON MY PART, HOW MUCH IS THIS GOING TO COST ME. HE REPLIED THAT HE COULD NOT DISCLOSE ANY INFORMATION TO ME UNTIL MY TRUCK WAS DISASSEMBLED AT A CHRYSLER DEALERSHIP. I HAVE BEEN MAKING PAYMENTS ON A TRUCK THAT HAS BEEN SITTING IN MY DRIVEWAY SINCE NOVEMBER . I HAVE SPOKEN TO MANY PEOPLE WHO HAVE HAD PROBLEMS WITH CHRYSLER'S AUTO TRANS. AAMCO TRANSMISSIONS (SCRANTON) SAID THAT IF DODGE HAD TO RECALL EVERY FAULTY TRANS. THEY BUILT, THEY WOULD BE BANKRUPT. CARAVANS AND RAMS ARE NOTORIOUS FOR EARLY TRANS. FAILURE. THE NEWSGROUPS ON THE NET ARE FILLED WITH COMPLAINTS AND PEOPLE REQUESTING INFO ON CLASS ACTION LAWSUITS. I FEEL THAT CHRYSLER SHOULD TAKE A CLOSER LOOK AT THIS PROBLEM AND TAKE SOME ACTION TO CORRECT IT. THANK YOU FOR YOUR TIME, WILLIAM R. MOORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785265February 9, 2001
UNKNOWN OR OTHER
CHECK ENGINE LIGHT ILLUMINATED, ABS AND BRAKE LIGHTS ARE ILLUMINATED ALL THE TIME, CONSUMER STATES THE PROBLEM IS THE SENSOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879769February 5, 2001
AIR BAGS
WHEN DRIVING AT 35-40 MPH, CONSUMER WAS INVOLVED IN A HEAD-ON CRASH AT IMPACT SPEED 30-35 MPH, HIT A POLE HEAD ON, AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. STRONG POSSIBILITY THAT VEHICLE WILL BE TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK VEHICLE WAS TOTALED. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740270February 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO MECHANICAL PROBLEMS UP TO THIS POINT. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740292February 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ROTTED. UNABLE TO RESURFACE HAD TO BE REPLACED DUE TO UNEVEN WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879163January 29, 2001
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT APPROXIMATELY 45 MPH CONSUMER APPLIED BRAKE AND SKIDDED ABOUT 10 FEET,HIT ANOTHER VEHICLE HEAD-ON. UPON IMPACT,DRIVER AIRBAGS DID NOT DEPLOY WHICH HAVE CAUSED INJURIES.*AK THE INSPECTORS FROM THE MANUFACTURER INDICATED THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE IMPACT DISSIPATED. *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#878996January 25, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL CRASH, AIRBAG DEPLOYED, HOWEVER DID NOT PREVENT CONSUMER FROM HITTING STEERING WHEEL AND SUSTAINING INJURIES, CONSUMER FEELS THE AIRBAG DIDN'T FULLY DEPLOY BECAUSE IT NEVER CAME IN CONTACT WITH CONSUMER. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#879008January 25, 2001
TIRES:TREAD/BELT
GOODYEAR, WRANGLER TIRES, SIZE LT245-75-R16 WITH DOT # 273758-GRT-70G. THERE WAS TREAD SEPARATION ON LEFT/REAR TIRE WHICH WAS ORIGINAL EQUIPMENT, AND 62000 MILES ON THEM. CONSUMER NOTICED TREAD SEPARATION WHILE VEHICLE WAS PARKED. HAS NOT CONTACTED DEALER YET.*AK PRIOR TO SEPARATION, TIRE SEEMED TO BE UNBALANCED, WHEN CONSUMER FIRST PURCHASED VEHICLE AT 14926 MILES, A TIRE WAS REPLACED DUE TO BEING DEFECTIVE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739665January 20, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE FIRST REPAIR TO THE ACCELERATOR STICKING WAS DONE AT THE CADILLAC TRUCK CENTER IN CADILLAC, MICHIGAN. THE LAST TWO REPAIRS WERE DONE AT BONNEY MOTOR SALES IN LAKE CITY, MICHIGAN. I NOTIFIED THE DODGE CORPORATE HEADQUARTERS IN AUBURN HILLS, MICHIGAN, OF THIS PROBLEM IN NOVEMBER OF 1999 WITH NO RESPONSE. AT THAT TIME MY TRUCK HAD 56,000 MILES ON IT. THE LAST TIME I WROTE THEM A LETTER DATED JANUARY 5, 2001, AND ALSO SENT THEM THE BILL IN THE AMOUNT OF $86.63 FOR ANOTHER REPAIR (#3) AT 73,000 MILES. THE MAIN CONCERN I HAVE OVER THIS IS THE SAFETY ISSUE. WHEN THE ACCERATOR STICKS, I HAVE TO PUT THE TRUCK INTO NEUTRAL AND WAIT FOR THE ACCELERATOR TO COME DOWN. I HAVE ALREADY GONE THROUGH A RED LIGHT BECAUSE OF THIS PROBLEM AND HAVE HAD SEVERAL OTHER NEAR-MISS ACCIDENTS. AS A RESULT OF THE ACCERLATOR STICKING SO BAD, I HAVE ALSO BEEN USING MY BRAKES MORE THAN NECESSARY RESULTING IN REPLACING THEM MORE THAN I SHOULD HAVE TO. WE DID RECEIVE A PHONE CALL FROM OUR LAST COMMUNICATION WITH THE CORPORATE HEADQUARTERS IN AUBURN HILLS LAST WEEK. THEY TOLD ME THEY COULD DO NOTHING ABOUT THIS PROBLEM AND WOULD NOT BE RESPONSIBLE FOR THE BILL. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. I WOULD LIKE TO GET THIS RESOLVED. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram