Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10246308October 22, 2008
EXTERIOR LIGHTING
I DROVE TO A FOOTBALL GAME ONE EVENING, WHEN I PULLED IN THE PARKING LOT, A MAN ASKED IF I KNEW THAT MY TAIL LIGHTS WERE NOT WORKING. HE TOLD ME THE TURN SIGNALS AND BRAKE LIGHTS WORKED, BUT NO TAIL LIGHTS. I HAD TO DRIVE HOME THAT NIGHT ON THE INTERSTATE WITH NO TAIL LIGHTS. THE ONLY WAY I HAD TO NOTIFY PEOPLE COMING UP BEHIND ME THAT I WAS ON THE ROAD WAS TO TURN ON MY CARGO LIGHT. THIS POSED A VERY DANGEROUS PROBLEM ON THE INTERSTATE WITH NOT ONLY PASSENGER VEHICLES BEHIND ME BUT ALSO SEMI TRUCKS THAT WOULD NOT SEE ME UNTIL THEY WERE RIGHT ON TOP OF ME. I HAD NO CLUE THAT THE LIGHTS WERE NOT WORKING BECAUSE ALL THE DASH LIGHTS WERE WORKING. I HAD ALL THE FUSES CHECKED AND THE RELAY AND EVERYTHING WAS OK THERE. THE GARAGE TOLD ME I WOULD HAVE TO TAKE IT TO THE DEALER SO THEY COULD CHECK THE FRONT CONTROL MODULE. I AM SCHEDULED TO TAKE IT IN TO THE DEALER IN TWO DAYS. I HAVE FOUND ALOT OF PEOPLE SAYING THEY HAD THE SAME PROBLEM WITH THE MODULE MALFUNCTIONING. THIS CAUSES A VERY DANGEROUS SITUATION WHILE DRIVING SINCE THE DRIVE HAS NO IDEA THAT THEY ARE OUT AND IF DRIVING ON ROADS THAT ARE NOT LIGHTED AFTER DARK THE VEHICLE BEHIND YOU HAS NO IDEA THAT YOU ARE THERE UNTIL THEY GET RIGHT ON TOP OF YOU. FOG, RAIN OR SNOW COULD COMPOUND THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246378October 22, 2008
STRUCTURE
THE DASH ON MY 2002 DODGE RAM IS CRACKING FOR NO APPARENT REASON AND DODGE WILL NOT DO ANYTHING ABOUT IT AND THERE ARE PLENTY OF PEOPLE ACROSS THE U.S. HAVING THE SAME TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245600October 15, 2008
STRUCTURE
THE DASHBOARD IN MY 2002 DODGE RAM QUAD CAB PICK UP TRUCK IS FALLING APART. IT IS BREAKING OFF IN LARGE SECTIONS CAUSING THE WIRES TO BE EXPOSED. THE COST TO REPAIR IT APX. 2000 DOLLARS. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS. WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR A RECALL ON THIS ?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245480October 14, 2008
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
MY 2002 RAM 1500 HAS PROBLEMS HOLDING THE IDLE IT FLUCTUATES UP AND DOWN. WHEN I FIRST BOUGHT IT THE IDLE WAS SO LOW IT CUT OFF ONCE. THEY MADE A COMPUTER ADJUSTMENT THEN THAT WORKED FOR A LITTLE WHILE. I HAVE HAD TO HOLD THE BRAKE DOWN HARDER THAN NORMAL AT A STOP. THIS HAPPENS ALL THE TIME. I HAVE CLEANED THE THROTTLE BODY REPLACED AIR FILTER. SEEMS LIKE ANOTHER COMPUTER PROBLEM TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244476October 6, 2008
STRUCTURE
DASH IN 2002 DODGE RAM 1500 QUAD CAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244132October 1, 2008
FUEL SYSTEM, DIESEL
2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN LEAD TO A VERY SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243799September 28, 2008
ELECTRICAL SYSTEM
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE CALLED 911 AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. HE DISCONNECTED THE BATTERY CABLES. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10242993September 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON THURSDAY AUGUST 28, 2008, I WAS LEAVING AN INTERVIEW GOING ON THE HIGHWAY AND ALL OF A SUDDEN MY TRUCK BEGAN TO START SMOKING. I GOT OUT MY VEHICLE AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. WHEN I LOOKED UNDER THE HOOD SMOKE WAS COMING FROM THE ENGINE, AND FLUID WAS POURING OUT FROM THE RESERVOIR HOLES. I LOOKED IN MY VEHICLE AND THE TEMPERATURE GAUGE WAS AT THE HALF WAY MARK AND THEIR WAS NO INDICATION LIGHTS ON INDICATING THAT SOMETHING WAS WRONG. AT THIS TIME I LET MY VEHICLE COOL OFF AND I ADDED SOME ANTIFREEZE. I ATTEMPTED TO DRIVE MY VEHICLE AND COULD ONLY GO ABOUT A HALF A MILE DOWN THE HIGHWAY AND THE SAME PROBLEM OCCURRED AGAIN WITH NO INDICATIONS OF THE VEHICLE RUNNING HOT. SO AT THIS TIME I CALLED A TOWING SERVICE AND HAD TO WAIT APPROXIMATELY FOUR HOURS FOR A TOW TRUCK TO COME AND TOW MY VEHICLE HOME. THE NEXT DAY I HAD MY TRUCK TOWED TO A MECHANIC AND HE SAID THAT THE MOTOR HAD BURNED UP. I THEN HAD IT TOWED TO THE DEALER SHIP AND WHEN THE MECHANICS THEIR INSPECTED MY TRUCK THEY SAID THAT THE COOLING FAN INSIDE THE "ECM" HAD MALFUNCTIONED AND THAT THE MOTOR WAS BURNED UP. THE SERVICE ADVISOR SAID THAT I WAS GOING TO NEED A NEW MOTOR AND THAT IT WAS GOING TO COST ME APPROXIMATELY $7800.00. WHICH I WANT THE MANUFACTURER TO PAY FOR SINCE THERE WAS NO INDICATION OF THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241653September 9, 2008
STRUCTURE
THE DASHBOARD BEGAN CRACKING TWO YEARS AGO AND HAS CONTINUED TO DO SO. THERE ARE NOW SEVERAL LARGE CRACKS IN THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240622September 2, 2008
STRUCTURE
AROUND THE MIDDLE OF APRIL I NOTICED A SMALL PATCH OF PAINT DISAPPEARING FROM THE ROOF OF MY TRUCK. OVER THE PAST FEW MONTHS MOST OF THE PAINT ON MY ROOF AND OTHER PARTS OF THE TRUCK IS COMING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240681September 2, 2008
STRUCTURE
MY DASH ON MY 2002 DODGE RAM 1500 IS CRACKED ALL TO PIECES. I TAKE GOOD CARE OF MY VEHICLE AND THE DASH IS STILL CRACKING MORE EVERYDAY. THIS PROBLEM IS DUE TO CHEAP PLASTIC BEING USED BY DODGE. I THOUGHT THIS MIGHT BE AN ISOLATED INCIDENT, BUT I HAVE FOUND HUNDREDS OF OTHERS WITH THE EXACT SAME PROBLEMS. DODGE DOESN'T SEEM TO THINK THAT IT IS THEIR FAULT, BUT WITH THE LARGE OCCURRENCE OF THIS PROBLEM IT HAS TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240239August 29, 2008
STRUCTURE, VISIBILITY
WINDSHIELD FOGGING UP ON INSIDE DUE TO LEAKING HAND HOLDS. RESULTING IN VISUAL PROBLEMS ALONG WITH EXCESSIVE MOISTURE UNDER THE DASH PAD CAUSING CRACKING. ALONG WITH SAFETY CONCERNS WITH PASSENGER SIDE AIR BAG WORKING PROPERLY WHEN NEEDED AND ANY OTHER ELECTRICAL PROBLEMS ARISING FROM THE MOISTURE. DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT SUCH AS A RECALL. I FEEL THEY MUST BE HELD ACCOUNTABLE FOR THE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239625August 25, 2008
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE HAS FALKEN TIRES, SIZE 305/40R/22 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE. SUDDENLY, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. RECENTLY, THE TREAD ON THE SIDEWALL OF ALL FOUR TIRES WAS CRACKED. THE TIRES HAVE NOT BEEN REPLACED. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 85,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239532August 24, 2008
STRUCTURE:BODY
2002 DODGE RAM DASHBOARD HAS MULTIPLE CRACKS IN IT. 77,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238745August 18, 2008
STRUCTURE
STARTING AT THE BEING OF 2007, MY DASH HAS BEEN FALLING APART. WHEN I COMPLAINED TO THE DEALERSHIP, I WAS TOLD IT WASN'T COVERED AND IT WOULD COST ABOUT $1400 BUCKS TO REPLACE AND INSTALL THE NEW PARTS. I'VE TRIED TO TALK TO DODGE BUT THEY REFUSE TO HELP. NOW NOT ONLY IS THE DASH FALLING APART BUT SWITCH PANELS AND THE OVERHEAD CONSOLE PANEL. IT'S LIKE I'M DRIVING A LARGE POTATO CHIP; EVERY WEEK, I FIND SOMETHING NEW THAT'S FALLING APART. (PICTURES ARE AVAILABLE IF I NEED TO POST THEM HERE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238552August 17, 2008
STRUCTURE
ABOUT 6 MONTHS AGO TWO CRACKS IN THE DASH STARTED, ONE IN THE MIDDLE OF THE DASH BY THE WINDSHIELD, THE OTHER ONE WAS ON THE RIGHT SIDE BY THE AIR BAG ALL THE WAY DOWN. THIS SHOULD NOT BE . DODGE NEEDS TO COME UP WITH A REPLACEMENT FOR THESE TWO DASH PIECES, THE VALUE OF THE TRUCK IS NOW JUNK IF NOT REPLACED. WILL THE AIR BAG STILL WORK RIGHT DON'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238005August 13, 2008
STRUCTURE
DASH CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237873August 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE IN DRIVEWAY PUT IN PARK, WENT INSIDE TO GET SOMETHING QUICK CAME OUT AND CRASH.. CAME OUT OF PARK AND INTO REVERSE WENT ACROSS STREET HIT CURB TURNED RIGHT AND DOWN IN FRONT OF NEIGHBORS HOUSE AND REAR END THEN HIT CENTER OF LIGHT POLE FOR $5,000 DAMAGE ALSO ALL PLASTIC DASH, CUP HOLDER, AND SUNGLASS HOLDER ALL BROKEN IN LARGE PIECES OUT OF DASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10237434August 8, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT TOOK HIS VEHICLE TO A STATE INSPECTION STATION, BUT THE VEHICLE FAILED DUE TO REAR BRAKE FAILURE. HE TOOK THE VEHICLE TO THE DEALER AND THEY WANTED TO ADJUST THE REAR BRAKES; HOWEVER, THE CONTACT REFUSED BECAUSE THE BRAKES WERE SELF-ADJUSTING. HE THEN TOOK THE VEHICLE TO HIS MECHANIC FRIEND AND THEY CHECKED THE LINES FOR RAPID FLOW. THE CONTACT'S FRIEND STATED THAT THE DISTRIBUTION VALVE WAS THE CAUSE OF THE FAILURE. HE ALSO STATED THAT FLUID WAS NOT GETTING INTO THE BRAKES ADEQUATELY. THE TWO NEEDLE VALVES WERE RUSTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 10,218 AND FAILURE MILEAGE WAS 10,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237398August 7, 2008
TIRES, TIRES:VALVE
PURCHASED 4 TIRES FROM COSTCO, GREENSBORO,NC ON 7/18/07. ALL 4 VALVE STEMS HAVE FAILED. ONE ON 5/18/08 AND THREE ON 8/02/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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