Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10253765January 4, 2009
POWER TRAIN, SUSPENSION:REAR
PINION GEAR FAILURE. REPLACED REAR END FROM A DIFFERENT VEHICLE. MANY PEOPLE HAVE TOLD ME THAT WHILE DRIVING DOWN THE ROAD THE REAREND WILL LOCK UP CAUSING THE VEHICLE TO SKID TO A STOP,CAUSING DAMAGE TO TRANSMISSION,AND DRIVE SHAFT. NOT TO MENTION THE 'SAFETY HAZARDS' OF POSSIBLY CAUSING A WRECK,AND WORSE INJURING SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253045December 29, 2008
VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252943December 28, 2008
STRUCTURE
I PURCHASED 2002 DODGE 1500 TRUCK NEW. NOW THE DASH BOARD IS CRACKED 3 DIFFERENT PLACES,AND THE DODGE DEALER WILL MOT REPLACE OR FIX THE PROBLEM WITHOUT CHARGING ME 1000$. THIS SEEMS TO BE A BIG PROBLEM FACING DODGE TRUCK OWNERS FROM 1998 TO 2006. PLEASE HELP. THANKS MICHAEL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251940December 16, 2008
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 TRUCK IS CRACKING. WHAT WILL HAPPEN IN AN ACCIDENT? WHAT HAPPENS WHEN THE PASSENGER AIR BAG DEPLOYS? WILL PLASTIC FRAGMENTS ACT LIKE PROJECTILES AND HURT OCCUPANTS? CONTACTED MY DEALER AND CHRYSLER CORP. WITH NO HELP EXCEPT FOR AN OPTION TO REPLACE FOR $1,100. WHY SHOULD THE CONSUMER PAY FOR A DEFECTIVE PRODUCT? I DON'T HAVE $1,100 TO FIX THIS PROBLEM AND THEN HAVE NO GUARANTEE IF I'M NOT JUST BUYING THE SAME TYPE OF PRODUCT (JUNK). IF IT HAS BEEN REVISED, THEN CHRYSLER KNOWS IT DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251840December 15, 2008
STRUCTURE
THE PLASTIC DASH FOR MY 2002 DODGE RAM 1500 HAS CRACKS. WHILE IT IS NOT A SAFETY ISSUE CURRENTLY, IT COULD LEAD TO SHARP EDGES IN THE PLASTIC THAT CAN CUT SOMEONE OR CAUSE SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251637December 12, 2008
FUEL SYSTEM, DIESEL
FUEL LIFT PUMP FAILURE, FOLLOWED SHORTLY AFTER BY A MAIN FUEL PUMP FAILURE (VP 44). THE CUMMINS 5.9 DIESEL DODGE RAM HAS ONLY 60,000 HIGHWAY MILES ON IT! AT 50,000 MILES THE REAR BRAKES WERE COMPLETELY WORN OUT TO THE POINT OF BEING DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251327December 10, 2008
TIRES
COOPER DISCOVERER AT TIRE,COMPLETELY SHREDDED, WHILE GOING UNDER 65 MPH,..."LT, 265/70,R17, DESIGN #9804,DOT.UP.AH.0414803/30480-2, R-15065, LOAD RANGE 112/1090-WAS ON A WELL-MAINTAINED 2002 DODGE RAM PICKUP, TIRE BOUGHT NEW. OWNER KEPT REQUIRED AIR PRESSURE CONSTANTLY- CHECKED AIR EVERY FEW DAYS,36,000 MILES ON TIRE-OCCUPANTS SERIOUSLY INJURED WHEN VEHICLE ROLLED 3X. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10251131December 8, 2008
WHEELS
I HAVE A 2002 DODGE RAM 2500 WITH ALUMINUM WHEELS. BOTH LEFT SIDE TIRES DEVELOPED LEAKS DUE TO CRACKS IN THE FACTORY WHEELS. HAD THE LEAKS BEEN ON THE RIGHT SIDE I MAY NOT HAVE NOTICED THEM GOING DOWN AND IT COULD HAVE BEEN RATHER DANGEROUS. WHEN CHECKING FOR REPLACEMENT RIMS I WAS TOLD AT TWO LARGE JUNK YARDS THAT DODGE HAD A PROBLEM WITH THE ALUMINUM RIMS AND WOULD DO NOTHING ABOUT IT. I HAVE BOTH RIMS WITH CRACKS. I CURRENTLY HAVE TWO STEEL RIMS ON AND TWO ALUMINUM. I AM UNCERTAIN ABOUT LEAVING THE TWO ALUMINUM RIMS ON AS I AM NOT SURE IF THEY WILL ALSO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251003December 7, 2008
EQUIPMENT:OTHER:LABELS, STRUCTURE
I HAVE A 2002 DODGE TRUCK 2500 DIESEL. THE DASH BUSTED RIGHT AFTER I BOUGHT ,I HAD TO BUY A COVER TO PUT OVER IT TO KEEP IT FROM FALLING APART. I KNOW OTHER DODGE TRUCKS HAVE THE SAME PROBLEM. I HAVE CHECK THEM WHEN I WOULD SEE THEM IN THE PARKING LOTS AND OTHER PLACES. I THINK THIS SHOULD BE CHECKED INTO AND BE A RECALL ON THEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250333December 1, 2008
POWER TRAIN:MANUAL TRANSMISSION, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT EXPERIENCED ISSUES WITH THE 6-SPEED MANUAL TRANSMISSION IN HIS VEHICLE. THE CLUTCH WOULD FAIL WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE GEARS WOULD SLIP AS IF THE CLUTCH WERE DEPRESSED AND THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING IN REVERSE. HE TOOK THE VEHICLE TO MULTIPLE DEALERS MORE THAN TEN TIMES. ONE OF THE DEALERS INSTALLED A NEW CLUTCH, BUT IT FAILED 10,000 MILES LATER. AT APPROXIMATELY 34,000 MILES, THE DEALER REPAIRED THE CLUTCH AGAIN; HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000 AND FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 1/5/09 *CN THE CONSUMER ALSO STATED WHEN BACKING UP HIS TRAILER THERE WAS A BURNING SMELL COMING FROM THE CLUTCH AREA. A TRANSMISSION SHOP EXAMINED THE CLUTCH AND PRESSURE PLATED AND DISCOVERED THE CLUTCH WAS WORN AND THE PRESSURE PLATE HAD HEAT MARKS FROM CLUTCH SLIPPAGE. THE MECHANIC ALSO STATED THE PRESSURE PLATE APPEARED MUCH OLDER THAN THE CLUTCH ITSELF BECAUSE OF THE LARGE STRANDS OF FIBER STUCK IN THE COVER THAT APPEARED TO BE FROM THE PREVIOUS CLUTCH THAT CAME APART. THE ENGINE LIGHT HAD ILLUMINATED. IT WAS DETERMINED THAT THE FUEL INJECTION PUMP NEEDED TO BE REPLACED. UPDATED 1/09/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250206November 30, 2008
STRUCTURE
I HAVE A 2002 DODGE RAM, I HAVE HAD IT SINCE 2004 AND EVER SINCE I'VE HAD IT, THE DASH CONTINUES TO CRACK. MORE AND MORE. I SPOKE WITH DODGE AND THE DAMAGE, FOR JUST THE DASH WHERE THE DEFROSTER IS LOCATED, WOULD BE MORE THAN $500. THAT IS RIDICULOUS AND ANY PROBLEM OF THIS CALIBER THAT OCCURS THIS QUICK SHOULD BE TAKEN CARE OF OR AT A REASONABLE PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249906November 26, 2008
STRUCTURE
DASH BOARD CRACKING ON MY 2002 DODGE RAM 1500 5.9. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248985November 17, 2008
STRUCTURE
I HAVE A 2002 DODGE RAM 1500. THE DASH IS FALLING APART AND CHRYSLER OR THE NHTSA WON'T RECALL OR FIX THIS ISSUE. IT INVOLVES THE 98-2005 MODELS. THIS PROBLEM IS NOT GETTING ANY BETTER THROUGH THE YEARS. DOES SOMEONE NEED TO GET SERIOUSLY HURT OR KILLED TO RESULT IN A RECALL? I AM GOING TO DO MY BEST TO GO NATIONAL WITH THIS ISSUE TO GET RESULTS FROM CHRYSLER OR THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249023November 17, 2008
STRUCTURE
MY TRUCK IS 6 YEARS OLD I BOUGHT IN 2002 WITH 2 MILES ON IT. IT NOW HAS 100,000 MILES ON IT AND I WAS DRIVING TO WORK THE OTHER DAY AND PART OF DASH COLLAPSED IN ABOVE THE DRIVER SIDE STEERING WHEEL. I ALMOST WRECKED WHEN THAT HAPPENED. I CHECKED ONLINE AND NOTICED A LOT OF COMPLAINTS ABOUT THE DASH CRACKING AND DODGE WAS NOT DOING ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248925November 16, 2008
ELECTRICAL SYSTEM
NO RESPONSE FROM LARRY GREEN CHRYSLER DEALER 760-921-8900 FOR RECALL G28-IGNITION/PARK SHIFT INTERLOCK. 3 CALLS TO THE SERVICE DEPARTMENT AND ALL 3 TIMES ... "I'M OUT OF THE PARTS. I WILL ORDER SOME AND CALL YOU". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248841November 14, 2008
EXTERIOR LIGHTING, STRUCTURE
THE DASH BOARD ON MY 2002 DODGE RAM IS CRACKING AND IN DANGER OF COLLAPSING EXPOSING THE WIRING AND ELECTRICAL COMPONENTS REQUIRED FOR SAFE OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247248October 30, 2008
STRUCTURE
DASHBOARD HAS SO MANY CRACKS ITS A SAFETY ISSUE. 2002 DODGE RAM 1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246815October 27, 2008
POWER TRAIN:DRIVELINE, STEERING
DURING A TIRE ROTATION THE MECHANIC NOTICED A DEFECT WITH THE RACK AND PINION SYSTEM WHICH WAS LEAKING AND WOULD NEED TO BE REPLACED. HE ALSO NOTICED THE TIRE RODS WERE DEFECTIVE WHICH IS ALLOWING UNNECESSARY MOVEMENT OF THE TIRES. LASTLY THE FRONT DIFFERENTIAL IS LEAKING AS WELL. THIS VEHICLE WAS PURCHASED APPROXIMATELY 2 YEARS AGO USED WITH 41,000 MILES AND CURRENTLY HAS 62,955. THIS VEHICLE IS OPERATED UNDER NORMAL CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246576October 24, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
1) INTERIOR BLOWER FAN: (24,000 MILES) FAN WOULD SHUT OFF AT TIMES. FIRST TOLD BY DEALER THE AIR INTAKE WAS BLOCKED WITH LEAVES AND THEY CLEANED IT OUT. TWO WEEKS LATER, I GOT THE RECALL THAT THE WIRING HARNESS FOR THE BLOWER WAS OVERHEATING. I HAD THE DEALER DO REPAIR FOR RECALL. THEY CLIPPED THE TWO LIGHTER WIRES AND REPLACED THEM WITH TWO 10 GAUGE WIRES. FAN STILL SHUTS OFF DUE TO TILTING STEERING WHEEL WITH HEAVIER WIRING NOT BEING FLEXIBLE ENOUGH. WIRES STILL GET VERY HOT. 2) RADIATOR FAN CONTROL RELAY: (90,000 MILES) CHECK ENGINE LIGHT CAME ON AND CODE WAS FOR RADIATOR FAN CONTROL RELAY CIRCUIT. RELAY WAS REPLACED. 3) ENGINE: (129,000 MILES) OIL SLUDGE CAUSED OIL NOT TO CIRCULATE PROPERLY CAUSING OIL PRESSURE GAUGE TO DROP TO ZERO AND BACK UP TO NORMAL ABOUT 4 TIMES. ENGINE OVER HEATED, WARPING HEADS AND DOING INTERIOR DAMAGE TO RODS AND BEARINGS. ENGINE HAD TO BE REPLACED WITH USED ENGINE. 4) PASSENGER WINDOW SWITCH: (FOR THE PAST 20,000 MILES) PASSENGER SIDE SWITCH WORKS INTERMITTENTLY. 5) PARKING LIGHTS: (149,000 MILES) WAS INFORMED BY ANOTHER DRIVER THAT I HAD NO TAIL LIGHTS. CHECKED FUSES AND RELAY AND EVERYTHING WAS OK. TOOK TRUCK TO GARAGE, THEY CHECKED AND COULD NOT FIND A PROBLEM. GARAGE CALLED DODGE DEALERSHIP, THEY TOLD THEM IT WOULD PROBABLY NEED THE FRONT CONTROL MODULE REPLACED. THE GARAGE DID NOT CHARGE ME AND TOLD ME THEY DID NOT WANT TO JUST START REPLACING PARTS COSTING OVER $200 TRYING TO PIN POINT A PROBLEM AND I NEEDED TO TAKE IT TO THE DEALERSHIP. THE DEALERSHIP CHECKED IT AND TOLD ME I WOULD NEED TO REPLACE THE POWER DISTRIBUTION MODULE AND THE FRONT CONTROL MODULE DUE TO BOTH HAVING AN INTERNAL SHORT. WHY BOTHER HAVING FUSES IF YOU CAN JUST HAVE CIRCUIT BOARDS COSTING OVER $200 EACH BLOW OUT? 6) IGNITION PARK LOCK: (149,000 MILES) GOT A RECALL NOTICE ABOUT IGNITION PARK LOCK NEEDING REPLACED. DEALERSHIP REPAIRED. THIS TRUCK DEFINITELY HAS ITS SHARE OFF DEFECTS, WITH THE ENGINE AND WIRING. MORE SHOULD BE DONE AS FAR AS RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246309October 22, 2008
ELECTRICAL SYSTEM
I TURNED MY FAN ON TO COOL THE INSIDE OF THE TRUCK AND AFTER A FEW MINUTES, IT SHUT OFF. A WHILE LATER, I TRIED IT AGAIN AND IT WORKED, BUT SOON SHUT OFF AGAIN. I TOOK THE TRUCK TO THE DEALERSHIP AND THEY TOLD ME THEY CLEANED THE AIR INTAKE OUT AND IT WAS FULL OF LEAVES. THEY TOLD ME THAT IS WHY IT SHUT OFF. THE PROBLEM CONTINUED. A FEW WEEKS LATER, I GOT THE RECALL NOTICE ABOUT THE WIRING BEING TOO LIGHT AND IT WAS OVER HEATING. THE DEALER DID THE REPAIR. IT WORKED FINE FOR A GOOD WHILE. EVENTUALLY IT STARTED SHUTTING OFF AGAIN. SOMETIMES I COULD TILT THE STEERING WHEEL TO A DIFFERENT LOCATION AND IT WOULD COME BACK ON. I FLIPPED THE ACCESS PANEL DOWN TO FIND THE REPAIR, THEY CLIPPED THE TWO LIGHTER WIRES AND PLUGGED IN TO I BELIEVE 10 GAUGE WIRE IN THEIR PLACE. THE HEAVY WIRES ARE TOO STIFF TO FLEX AND WHEN PUSHED CERTAIN WAYS THE FAN SHUTS OFF. I ALSO NOTICED WHERE THE WIRES ARE PLUGGED IN, THE WIRES ARE SO HOT YOU CAN BARELY TOUCH THEM. I DON'T FEEL THIS WAS A VERY GOOD FIX FOR THE PROBLEM, SINCE ALTHOUGH THE FAN DOES NOT SHUT OFF DUE TO OVERHEATING, IT STILL IS HEATING UP UNDER THE DASH AND MAY CAUSE A FIRE UNDER THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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