Dodge Ram Complaints (1996)

1,362 consumer complaints on file.

#891708June 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM LIGHT COMES ON DASHBOARD AND STAYS ON. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891297June 26, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A NOISE. WAS ABLE TO PULL OVER ONTO SHOULDERS, AND NOTICED THAT LEFT REAR TIRE SEPARATED FROM VEHICLE. FIRESTONE, WILDERNESS AT, LT265/75R126 MS, DOT VDW8AW2128. DEALERSHIP AND FIRESTONE WERE NOTFIED OF INCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747424June 26, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHTS FAILED AT NIGHT. CYCLED SWITCH SEVERAL TIMES BEFORE LIGHTS CAME BACK ON. REPAIRED AT DEALER ON 06/08/01. DEALER FOUND SOME BURNT WIRES FROM HEADLIGHT SWITCH, THRU PLASTIC MULTIPIN CONNECTOR, TO FIREWALL. 1ST REPORT TO DODGE VIA INTERNET ON 06/05/01, REF # 8723405; TICKET # 369336. DODGE RESPONSE ON 06/06/01, TAKE IT TO THE DEALER FOR EVALUATION. ON 06/08/01 DEALER HAD TO REPLACE HEADLIGHT SWITCH AND SOME OF THE WIRING HARNESS BECAUSE OF BURNT WIRES, GOING THRU CONNECTOR TO THE DASH. ON 06/11/01, RE-NOTIFIED DODGE VIA INTERNET OF THIS POTENTIAL SAFETY/FIRE ISSUE SINCE NO FUSE "OPENED" TO PREVENT THE BURNT WIRES UNDER THE DASH. AND THE FACT THAT DEALER PERSONNEL (MECHANIC) SAID THEY'VE SEEN THIS BEFORE BUT HAVE HAD NO PROBLEMS WITH REPLACEMENT SWITCHES. NO RESPONSE FROM DODGE. CALLED 1-800 NUMBER 06/26/01 AND WAS TOLD THERE WAS ONLY ONE MESSAGE IN FILE, CUSTOMER SERVICE REP (DEREK) WOULD NOT ACKNOWLEDGE 2ND MSG INSPITE OF FACT I HAVE AUTOMATED RESPONSE CONFIRMATION OF RECEIPT ON 6/11/01. DEREK? SAID IF ITS PART OF A RECALL, I AM CONTACTING THE WRONG DEPARTMENT AND IF ITS NOT PART OF RECALL, "ITS A FIVE YEAR OLD TRUCK, ITS CUSTOMER RESPONSIBILITY". THERE IS A RECALL (#819) ON DODGE RAM 3500 FOR EXACTLY THE FAILURE I EXPERIENCED (EG OVERHEAT HEADLAMP SWITCH CAN CAUSE FIRE AND OR CAUSE SUDDEN LOSS OF HEADLIGHTS...). CUST OMER SERVICE REP (DEREK) REFUSED TO DISCUSS FURTHER...ITS A CUSTOMER RESPONSIBILITY..HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890767June 20, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 55MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890771June 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES IN A PANIC STOP THEY LOCKED UP, RESULTING IN A COLLISION WHICH CAUSED MINOR INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#561682June 19, 2001
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
THE TRANSMISSION BURNED OUT CAUSING IT TO NOT SHIFT INTO ANY GEAR, THIS PROBLEM OCCURED AT ONLY 13K MILES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890500June 15, 2001
TRAILER HITCHES
CONSUMER WAS HOOKED UP TO A STOCK TRAILOR WITH 20 SHEEP WEIGHING APROXIMATELY 4,000LBS. CONSUMER NOTICED THAT HITCH WAS AT A ANGLE. GOT DOWN UNDERNEATH TO FIND IT WAS CRACKED. CONSUMER WILL TAKE IT IN TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746784June 13, 2001
VEHICLE SPEED CONTROL:LINKAGES
CONTACTED CHRYSLER@1 800 424 9393 AND ADVISED THEM THERE WAS MANUFACTURER'S 970 FOR THIS THROTTLE CABLE. THEY ADVISED ME THERE WAS NO RECALL ON THIS CABLE ,AND REFERRED ME TO THE WARRANTY DEPT AT WHICH THEY ADVISED ME THAT IT WAS OUT OF WARRANTY .PLEASE HELP THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890292June 13, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL AND COLUMN IS EXTREMELY LOOSE WHICH HAS RESULTED IN SEVERE PROBLEMS MANEUVERING VEHICLE. PROBLEM BECOMES MORE PRONOUNCED WHEN MAKING A RIGHT OR LEFT TURN ,CAUSE HAS NOT YET TO BE DETERMINED. NO COLLISIONS OR INJURIES HAVE OCCURRED DUE TO THE PROBLEM. *AK CONSUMER WAS INFORMED THAT THERE HAD BEEN A RECALL REGARDING THE DODGE MINIVANS STEERING PROBLEMS, HOWEVER CONSUMERS VEHICLE DID NOT FIT RECALL BECAUSE IT WAS A FULL SIZE VAN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890305June 13, 2001
VEHICLE SPEED CONTROL
RECALL 01 V 037 000/THROTTLE CABLE: DEALER / MANUFACTURER IS TELLING CONSUMER THAT THIS RECALL DOES NOT EXIST; ASKING NHTSA HELP IN THIS MATTER.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890197June 12, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE TRAVELING AT 30 MPH WITH A HALF TO 1/4 OF TANK OF FUEL, FUEL INJECTOR STOPPED OPERATING, CAUSING VEHICLE TO LOSE POWER. DEALER WAS NOTIFIED. *AK CHECK THE ENGINE LIGHT CAME ON AS THE VEHICLE STARTED TO CUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND SERVICED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746560June 7, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), POWER TRAIN:DRIVELINE
I HAVE ALL THE COPES ,I JUST WANT MY TRUCK TO BE FIX . AUTO PLAZA IS GIVING ME THE RUNING AROUND,CAN YOU HELP ME OR GIVE ME SOME ADVICE THANK YOU. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889796June 5, 2001
VEHICLE SPEED CONTROL
ON THREE OCCASIONS VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889623June 4, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 45 MPH HOOD UNEXPECTEDLY FLEW UP, CAUSE UNKNOWN. *AK HOOD FAILURE CAUSED $500 IN DAMAGES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889587June 1, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CIRCUIT BREAKER HAD BURNED WHILE DRIVING. PRIOR TO PROBLEM GENERATOR LIGHT HAD CAME ON, AND VOLTAGE REGULATOR WENT VERY LOW. VEHICLE HAD STOPPED DEAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889389May 30, 2001
TRAILER HITCHES
TRAILOR HITCH HAS BROKEN OFF. CONSUMER CLAIMED IT WAS SAME DEFECT AS MENTIONED IN RECALL 00V107000. BUT, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746153May 30, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ON APRIL 19, 2001 WHILE TRAVELING ON RT 495 IN WAREHAM MA THE FAN ON MY L996 DODGE 1500 2 WHEEL DRIVE SPORT PICKUP TRUCK SUDDENLY BECAME UNATTACHED FROM THE WATER PUMP SHAFT CAUSING THE FAN TO FLY INTO THE RADIATOR AND PUNCTURING SAME.AT THE SAME TIME DUE TO THE LOSS OF THE BELT THAT DRIVES THE POWER STEERING PUMP,AND WATER PUMP CAUSING DIFFICULT STEERING AND ENGINE OVERHEATING I IMMEDIATELY STOPPED IN THE BREAKDOWN LANE. WHEN THIS OCCURRED THE VEHICLE HAD 57159 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745768May 23, 2001
POWER TRAIN:CLUTCH ASSEMBLY
THERE ARE TWO RECALLS FOR THIS PROBLEMS #828 & #838. THEY DO NOT INCLUDE THE 1996 TWO WHEEL DRIVE, THE CLUTCH HYDRAULIC IS THE SAME AND WE HAD THE SAME PROBLEMS. THEY FIXED IT AT 98,000 MILES AND THE SAME THING HAPPENED 15,000 MILES LATER. THEIR FIX DID NOT FIX THE PROBLEM. THEY INSTALLED A SHIELD BUT THE PLASTIC CLUTCH LINE RUNS NEXT TO THE SHIELD AND TOUCHES. PLASTIC NEXT TO METAL MELTS AND THE LINE BURST CAUSING OR CAN CAUSE A FIRE. THEY WILL NOT FIX IT AGAIN. THE RECALL ALSO NEED TO BE EXPANDED.. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#745672May 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS NOT ABLE TO ENTER THE VIN # HERE IT IS: [XXX]. I WAS TRAVELING @ 75 MPH IN THE FAST LANE OF INTERSTATE 95 IN HEAVY TRAFFIC. FELT SUDDEN LOSS OF POWER & DECLINE OF SPEED, NARROWLY ESCAPED MAJOR ACCIDENT. FOUND THAT TRANSMISSION LOST 5TH GEAR. RESEARCHED AND FOUND MANUFACTURER PUBLISHED SERVICE BULLETIN (#21-10-98A) SEPT. 98. I WAS NEVER MADE AWARE OF THIS KNOWN PROBLEM. DODGE DOES NOT CONSIDER THIS A SAFETY CONCERN - I WISH THEY WERE IN THE VEHICLE WHEN THIS HAPPENED INSTEAD OF MY TWO SONS & I.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745615May 21, 2001
SUSPENSION:FRONT:STABILIZER BAR
I AM REPORTING A DEFECT ON A ORIGINAL FRAME WELD. THE STABILIZER BAR THAT IS CONNECTED TO THE FRAME THAT KEEPS YOUR VEHICLE FROM SHAKING HAS SEPARATED. I HAVE HAD 3 WELDERS LOOK AT THIS VEHICLE TO REPAIR IT AND THEY ALL SAY THEY WONT FOR THEY DONT WANT TO BE HELD RESPONSIBLE FOR IT, BE CAUSE IF I WOULD HAVE BEEN GOING AT A HIGHER RATE OF SPEED I PROBABLY WOULD HAVE INJURED. I CONTACTED CHRYSLER AND THEY STATED TO ME THAT I SHOULD CONSIDER THE MILEAGE, WELL I HAVE NOT HAD ONE PROBLEM WITH MY ENGINE AND WITHOUT A FRAME A ENGINE IS REALLY NO GOOD. THEY ALSO STATED TO ME THAT MINE WAS THE FIRST ONE THEY EVER HEARD OF, WHICH I DONT HARDLY BELEIVE THAT. THANK YOU FOR YOU RTIME IN ADVANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram