Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10744627July 29, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 (NA) DODGE RAM 1500. IMMEDIATELY AFTER STARTING THE ENGINE, THE VEHICLE STARTED ROLLING FORWARD INDEPENDENTLY AT APPROXIMATELY 9 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744073July 28, 2015
POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION
SINCE I BOUGHT THE TRUCK THERE HAS BEEN SEVERAL ELECTRICAL ISSUES I.E. BULBS KEEP BLOWING OUT, IT WILL LOSE POWER WHEN YOU START TO GO UP A HILL. THE LIGHTED MIRRORS ONLY LAST ABOUT 45 DAYS BEFORE GOING OUT AT 500 EA. THE TRUCK SEEMS TO WONDER AND MOST OF ALL THE WHEEL BEARINGS WENT OUT ON BOTH SIDES AT THE SAME TIME AND THE DEALER CHARGED ME 1,800.00 SAYING THAT ITS NOT COVERED UNDER THE POWER TRAIN WARRANTY.......... THIS TRUCK IS THE DEFINITION OF A LEMON.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744099July 28, 2015
ENGINE
PURCHASED THE TRUCK USED. ENGINE BEGAN MAKING A TAPPING SOUND SEVERAL MONTHS AFTER PURCHASE. DEALER INFORMED ME THAT BOTH EXHAUST MANIFOLDS WERE LEAKING DUE TO BROKEN BOLTS. THE DEALER STATED A RECALL WAS ESTABLISHED TO REMEDY THIS ISSUE BUT MY VEHICLE WAS NOT INCLUDED. ON 07/01/2014 I HAD THE MANIFOLD BOLTS AND GASKETS REPLACED BY A LOCAL AUTO REPAIR SHOP. ON 01/01/2015 THE TAPPING STARTED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744129July 28, 2015
UNKNOWN OR OTHER
FUEL TANK CAN FALL FREE FROM VEHICLE DUE TO RUST OUT UNDERCARRIAGE FUEL TANK STRAP MOUNT. VEHICLE IS 5 YEARS OLD AND THE FRAME IS RUSTING OUT TO THE POINT THE FUEL TANK STRAP CANNOT BE REATTACHED. WAS TOLD BY THE DEALER THAT THERE IS NOTHING THEY COULD DO AND GIVEN A NUMBER TO CONTACT CORPORATE. TALKED TO SEVERAL PEOPLE AT CORPORATE AND WAS TOLD MY VEHICLE HAD TOO MANY MILES ON IT AND WAS OUT OF WARRANTY. TRUCK IS OTHERWISE IN GOOD CONDITION, BUT IS A SAFETY HAZARD BECAUSE THE FUEL TANK CAN FALL OFF TRUCK AT ANY GIVEN TIME. ALSO TIE ROD BROKE ON ME AND HAD TO HAVE TRUCK TOWED TO DEALER, WAS TOLD IT WAS DUE TO WEAR AND TEAR FROM NORMAL DRIVING, HAD TO PAY FOR REPLACEMENT OF BOTH RIGHT AND LEFT TIE RODS AND NOW SEEING THAT THERE WAS A RECALL ON THEM. WILL NEVER AGAIN BUY AND CHRYSLER PRODUCT, COMPANY DOES NOT STAND BEHIND THEIR PRODUCT....UPDATED 08/08/17 *BF UPDATED 12/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744149July 28, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2010 (NA) DODGE RAM 3500. WHILE DRIVING AT HIGH SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AFTER HITTING A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT END BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744153July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE COMPUTER DIALED 911, THE FUEL TANK LIGHT ILLUMINATED, AND THE FRONT HEADLIGHTS FLASHED OFF AND ON. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE COMPUTER SYSTEM TURNED ON AUTOMATICALLY. ALSO, THE RADIO DIAL SWITCHED FROM FM TO AM SIGNAL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS WAS BURNT OUT AND REPLACED. THE DEALER ALSO CHANGED THE SOFTWARE. THE FAILURE RECURRED A WEEK LATER BUT HAD NOT BEEN DIAGNOSED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744175July 28, 2015
STEERING
TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744226July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING WHEEL CONTINUOUSLY STEERED TO THE RIGHT CAUSING THE VEHICLE TO JERK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744243July 28, 2015
UNKNOWN OR OTHER
WE HAD A RAIN STORM AND MY SUN ROOF LEAKED VERY BADLY, IT WENT THRU THE INSIDE INTO THE PADDING THEN RAN DOWN INTO THE MIRROR TO THE G.P.S. INTO ALL OF THE ELECTRICAL STUFF ON THE DASH. THIS HAS HAPPENED TWICE. I BROUGHT IT INTO DODGE AND THEY PRESSURE TESTED IT AND IT WOULDN`T LEAK. I DID BUY THE LIFETIME WARRANTY ON THE TRUCK AND IF THIS CONTINUES I BELIEVE DODGE SHOULD PAY FOR DAMAGES DONE TO THE INTERIOR. (THEY SAY THEY WOULD NOT COVER THE ROOF PADDING IF IT NEEDS REPLACED. (I THINK IT`S A MALFUNCTION IN THE SUNROOF, SO THEREFORE IT SHOULD BE COVERED) I LOVE MY DODGE (AND SO DOES EVERYONE ELSE.) BUT IF THIS HAPPENS AGAIN I REALLY BELIEVE FOR WHAT I SPENT ON THIS TRUCK AND ALL OF THE MONEY I SPENT ON THE WARRANTY SHOULD BE HONORED) IT DOES HAVE ALL THE EXTRA BELL`S AND WHISTLES! SINCERELY [XXX] INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744394July 28, 2015
STEERING, WHEELS, UNKNOWN OR OTHER
WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744409July 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 1500. THE CONTACT STATED THAT THE PASSENGER SIDE AND SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744418July 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE & ENGINE COOLING SYSTEM, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744434July 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY. THE VEHICLE JUST SHUT OFF. I HAD TO PULL OVER WITH OUT ANY POWER TO THE SIDE OF THE ROAD AND RESTART VEHICLE . THIS NOT ONLY HAPPENED ONCE BUT 2 TIME WITH IN SAME MONTH BUT DIFFERENT DAYS. I CALLED MANUFACTURE AND WAS TOLD TO JUST MAKE SURE I KEEP UP WITH OIL CHANGES . NOW THERE IS A MAJOR RECALL ON CERTAIN TRUCKS BUT MAIN IS NOT INCLUDED BUT IT SHOULD BE AND I WANT THE MATTER LOOKED AFTER PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744444July 28, 2015
POWER TRAIN
WAS NOTIFIED IN FEBRUARY OF 2013 THAT MY VEHICLE WAS BEING RECALLED FOR THE REAR AXLE RETAINING NUT. THE NUT COULD COME LOOSE CAUSING THE REAR END TO SEIZE, OR CAUSING THE REAR AXLE TO COME OUT OF ITS HOUSING. MIKE ANDERSON IN ROCHESTER, IN TOLD ME THAT THEY HAD NOT RECEIVED THE REPAIR KIT AND WOULD NOTIFY ME WHEN IT CAME IN. I CHECKED BACK ABOUT 6 MONTHS LATER. THEY STILL HAD NOT RECEIVED THE PART. I HEARD NOTHING SINCE. IT SEEMS THAT TWO YEARS IS AN EXCESSIVE LENGTH OF TIME TO FIX THIS SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744453July 28, 2015
STEERING
I JUST HEARD THE NEWS ON THE DODGE RAM BUYBACK SO I DECIDED TO CHECK MINE FOR OPEN RECALLS AND NONE WERE SHOWN. MY INCIDENT HAPPENED WHILE I WAS TURNING INTO A GAS STATION AND AS I WAS TURNING MY STEERING WHEEL COMPLETELY LOCKED UP WHICH CAUSED ME TO RUN INTO TWO CONCRETE POLLS. OVER SIX THOUSAND DOLLARS WORTH OF DAMAGE OCCURRED. I LOVE DODGE RAMS! I'VE OWNED SEVEN SINCE 2004. JUST WANTED TO REPORT JUST IN CASE THIS PROBLEM HAS HAPPENED BEFORE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10743838July 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 (NA) DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS IDLING FOR APPROXIMATELY 25 MINUTES WHILE IN THE PARK POSITION WHEN IT SUDDENLY STARTED TO DRIVE FORWARD. THE CONTACT INDICATED THAT THE SELECTOR SWITCH ERRONEOUSLY CHANGED TO THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743861July 27, 2015
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 (NA) DODGE RAM 3500. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHILE DRIVING AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE TRANSMISSION EMITTED A CLICKING SOUND AND THE VEHICLE REVERSED WITH THE GEAR IN DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER CODES WERE RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743904July 27, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 (NA) DODGE RAM 1500. WHILE PULLING OUT OF A PARKING SPACE AT A SHOPPING PLAZA, THE VEHICLE ACCELERATED WHEN THE VEHICLE WAS PLACED IN REVERSE. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE WITH THE CONTACT'S FOOT ON THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES FOR DIAGNOSTIC TESTING. THE LAST DIAGNOSIS WAS LOW VOLTAGE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744063July 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
V-8 HEMI QUAD CAB. PROBLEM WAS ALSO REPORTED TO DEALERSHIP AT EARLIER (UNKNOWN) DATE WHILE UNDER WARRANTY BUT PROBLEM WENT AWAY AT DEALERSHIP. WITH CAR PARKED, DRIVER SIDE DOOR-MOUNTED LOCK WILL NOT OPERATE DOOR LOCK TO LOCK WHEN TRYING TO LEAVE CAR. THESE INCIDENTS OCCUR INTERMITTENTLY MAYBE ONCE EVERY 1 TO 2 MONTHS. WHEN APPROACHING PARKED CAR AND USING THE REMOTE TO UNLOCK ELECTRIC DOOR LOCKS, IT REQUIRED 5-10 TRIES ON KEYFOB. SO BAD ONE TIME, ACTUAL KEY HAD TO BE USED TO UNLOCK DRIVER'S DOOR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE BRAKE TRANSMISSION SHIFT INTERLOCK RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743655July 27, 2015
POWER TRAIN
I OWN A 2009 DODGE RAM 1500 THIS INCIDENT HAPPENED IN SOUTHERN CALIFORNIA ON THE 605 NORTH INTERCHANGE WITH THE 91 EAST. I WAS HEADING NORTH ON THE 605 NORTH. MERGING ONTO THE 605, I HEAR A GRINDING NOISE COMING FROM UNDER THE VEHICLE. SO I BEGIN TO SLOW DOWN, I THEN TRIED TO ACCELERATE A BIT AND NOTICE I HAVE NO POWER. THE GRINDING STOPS AND THEN I CAN HEAR THE DRIVE SHAFT BOUNCING ON THE GROUND BELOW MY VEHICLE. THE DRIVE SHAFT WAS STILL ATTACHED IN THE FRONT DRAGGING ALONG THE FREEWAY. I IMMEDIATELY PULLED OVER. I GET OUT OF THE VEHICLE, AND THERE IT IS THE DRIVE SHAFT SNAPPED. RIPPED RIGHT AWAY FROM THE PINION IN THE REAR END. EVERYTHING RIPPED OUT THERE WERE NO BOLTS LEFT ON THE REAR END. I GOT TOWED TO THE NEAREST DODGE DEALER. THEY INFORM ME THAT THERE HAS BEEN A RECALL ON THAT PARTICULAR PART. I HAD NEVER RECEIVED A RECALL NOTICE OR I WOULD HAVE TAKEN MY VEHICLE IN IMMMEDIATELY. LUCKILY THERE WASN'T ANYTHING FURTHER DAMAGE TO MY VEHICLE THAT I KNOW OF. I HAVE JUST RECEIVED KNOWLEDGE OF THIS WEBSITE. OR ELSE MY COMPLAINT WOULD HAVE BEEN FILED QUITE SOME TIME AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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