Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#11462111April 25, 2022
UNKNOWN OR OTHER
The rear axle pinion nut came off and the rear axle locked up. Driveshaft dropped to the street, breaking the transfer case. Incident resulted in an immediate loss of control. Driver behind me saw the driveshaft fall and braked to avoid contact with my vehicle. Luckily, I was driving about 25 miles per hour and was able to come to a stop on the roadside without wrecking. I later learned that in late 2015, Chrysler was supposed to notify owners of the defect concerning the rear axle pinion nut. I never received that notification or any other recall notice regarding my vehicle. The local Dodge dealer has told me to have my vehicle towed to them. They said the damage will be evaluated and Chrysler will determine if they should pay for the necessary repairs. I believe they should, since I was never notified of the problem with the rear axle pinion nut. The consumer stated the District Manager at the dealership refused to repair the vehicle. The reasons for not repairing the vehicle were the necessary parts couldn't be found, the recall was too long ago, and you should have brought it in for repairs earlier when the recall notice went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444690December 22, 2021
ENGINE, POWER TRAIN
The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434700September 28, 2021
STRUCTURE:BODY
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428660August 11, 2021
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The contact stated that the sub frame was rusted. The vehicle was taken to the dealer and to Hudson Chrysler Jeep Dodge RAM (625 NJ-440, Jersey City, NJ 07304) on two separate occasions and the dealers declined to perform the recall repair because the sub frame was rusted. The manufacturer was made aware of the failure and informed the contact that he was responsible for the sub frame replacement. The failure mileage was 165,851. Case number [XXX] . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406310April 4, 2021
SUSPENSION
HAD TRUCK IN FOR SERVICE AT THE LOCAL DODGE DEALERSHIP. WAS INFORMED THAT THE FRAME WAS SEVERELY RUSTED THROUGH AND WAS UNSAFE TO DRIVE. THE TRUCK HAS 80,000 MILES ON IT GARAGE KEPT. THIS SHOULDN'T BE HAPPENING ON A 12 YEAR OLD VEHICLE. CONTACTED DODGE AND WAS ASSIGNED A CASE NUMBER 79046014. HOWEVER I WAS TOLD BY THEM SORRY FOR YOUR BAD LUCK. NOTHING TO BE DONE HERE. I FIND THIS UNACCEPTABLE. THANKS FOR ANY HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403663March 18, 2021
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT HAD THE VEHICLE TOWED TO BLUEBONNET CHRYSLER DODGE (547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN ELECTRICAL FAILURE AND AN UNKNOWN MODULE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER SEVERAL MONTHS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403420March 17, 2021
POWER TRAIN
IN 2020 MY 2009 DODGE RAM 1500 4X4 BEGAN CHUCKING AND LURCHING WHEN CORNERING. I PARKED THE TRUCK AT HOME AND HAD IT TOWED TO THE SHOP. THE MECHANICS PULLED THE REAR AXLE APART AND FOUND SHAVINGS AND LARGE CHUNKS OUT OF THE PINION GEAR AND SUBSEQUENTLY MANY OF THE OTHER GEARS AND COMPONENTS IN THE REAR AXLE. THE MECHANIC SAID I WAS LUCKY IT DID NOT LOCK UP WHILE DRIVING. BEING THAT I PURCHASED IT USED DODGE DID NOTHING TO HELP ME. MY AFTER MARKET WARRANTY WAS OUT, SO I HAD TO PAY OVER $2,200 OUT OF POCKET TO HAVE IT REBUILT BECAUSE DODGE STOPPED MANUFACTURING THE AXLE ASSEMBLY OF THE 3.92 GEAR RATIO. I GOT IT BACK AND DROVE IT MINIMALLY FOR THE PAST SIX MONTHS. TODAY 3/16/2021 I DECIDED TO DRAIN AND REFILL THE REAR AXLE WITH THE SPECIFIED DODGE LUBRICANTS. WHILE DRAINING THE AXLE FLUID I FOUND A SHARD OF METAL APPROXIMATELY 1" X 1/8" X 1/16". VERY DISAPPOINTED. NOW I AM LOOKING AT ANOTHER $2,200 REBUILD AND THE LOSS IF MY VEHICLE AGAIN FOR SEVERAL WEEKS. THIS IS A SAFETY ISSUE AND DODGE NEEDS TO ISSUE A RECALL TO ALL DODGE OWNERS WHOM THIS AFFECTS, NOT JUST ORIGINAL OWNERS. I HAVE REPAIR RECIEPT DUCUMENTATION IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403292March 16, 2021
ELECTRICAL SYSTEM
THE KEY FALLS OUT OF IGNITION WHILE DRIVING ,ALSO THE SHIFTER CAN BE MOVED WITHOUT KEY IN IGNITION IT IS THE SAME PROBLEM AS 10V200000 RECALL BUT MY TRUCK ISN'T INCLUDED IN RECALL SEARCH BUT IT SHOULD, I KNOW DODGE RETOOLED IN THE MIDDLE OF THE 2009 YEAR AND THE PARTS ON MY TRUCK MATCH A 2010 YEAR MODEL FOR WHICH THE RECALL IS INTENDED.THIS IS A DANGEROUS SITUATION THAT ISN'T BEING ADDRESSED BY SEEMINGLY A CLERICAL ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397758February 24, 2021
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY TRUCK IT JUST SHUT OFF, DIED AND WOULD NOT START BACK UP. THIS WAS VERY DANGEROUS! GOING 65 MILES AN HOUR, IN THE CENTER LANE TRYING TO GET OVER TO THE SIDE OF THE ROAD...SAFELY! I TRIED TO START THE TRUCK...EVERYTHING CAME ON AS NORMAL, BUT WOULD NOT CRANK. I HAD TO HAVE THE TRUCK TOWED $$. THE ALTERNATOR WAS REPLACED $$. TRUCK STILL WOULD NOT START. IT WOULD NOT CRANK, YOU COULD HEAR CLICKING UNDER THE HOOD AND YOU COULD HEAR THE FUEL PUMP COME ON. I WAS TOLD IT WAS THE WIN MODULE WHICH COST ME $870.00!! (WIN MODULE AND PROGRAMMING) EVIDENTLY THIS IS A COMMON PROBLEM WITH DODGE TRUCKS. WHAT DOES IT TAKE TO HAVE A RECALL ON THIS PART?!! DOES IT TAKE A CERTAIN NUMBER OF CRASHES OR DEATHS? ALL IN ALL IT COST ME ABOUT $1500, BUT IT COULD HAVE COST ME MY LIFE, MY GIRLFRIENDS LIFE, AND POSSIBLY PEOPLE IN OTHER VEHICLES THAT WERE DRIVING AROUND ME. I HAVE RESEARCHED AND FOUND THAT OTHER DODGE VEHICLES WERE AFFECTED WITH THIS FAULTY PART AND THERE WAS A RECALL PUT OUT. THERE AGAIN, I ASK DODGE....WHAT DOES IT TAKE TO HAVE A RECALL ON THIS PART FOR RAM 1500 TRUCKS?? I HOPE THAT ALL OWNERS THAT HAD OR IS HAVING THIS PROBLEM TO FILE A REPORT! PLEASE! READ ALL THE DISCUSSIONS SIMILAR TO MINE ON DODGE FORUM. AGAIN, PLEASE REPORT THESE TYPES OF PROBLEMS, THEY WILL NOT KNOW HOW MAY VEHICLES ARE AFFECTED IF IT'S NOT REPORTED. YOU MAY SAVE SOMEONE'S LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397467February 22, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
THE VEHICLE DIES AND EVERYTHING BECOMES DISABLED INCLUDING ALL OUTSIDE LIGHTS INCLUDING THE EMERGENCY FLASHERS. ENGINE TURNS OFF AND THEN WILL NO RESTART. SOMETIMES THIS PROBLEM IS INTERMITTENT BUT LATER COMPLETELY FAILS. THIS IS THE SECOND TIME IN 2 YEARS THAT THIS TRUCK HAS DIED. THE FIRST TIME IT HAPPENED ON A FOGGY NIGHT. TH ENGINE AND ALL LIGHTS TURNED OFF AT CRUISING SPEED LEAVING ONLY SOME INSTRUMENT CLUSTER LIGHTS ON WHICH ENDS UP BEIN EVEN MORE OF A DISTRACTION FROM THE SUDDEN OUTSIDE DARKNESS. AFTER TRYING TO FIND THE SIDE OF THE ROAD IN THE DARKNESS, THEN YOUR EMERGENCY FLASHERS DO NOT WORK LEAVING THE TRUCK JUST A DARK TARGET IN THE ROAD. THIS IS EXTREMELY DANGEROUS. RECENTLY THIS SAME TRUCK DIED A SECOND TIME BUT THANKFULLY AFTER FILLING UP A A GAS STATION. AFTER A QUICK SEARCH ONLINE, THIS HAS HAPPENED TO MANY MANY DODGE RAM OWNERS FROM 2009 TO 2016 MAYBE NEWER VEHICLES AND ALSO OTHER MODELS. THE DEALER REFERS TO THE PROBLEM BEING WITH A TOTALLY INTEGRATED POWER MODULE (TIPM). I JUST READ THAT THERE HAVE BEEN MANY COMPLAINTS FILED ALREADY EVEN WITH THE NHTSA. PLEASE CONTINUE TO INVESTIGATE, THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395986February 12, 2021
UNKNOWN OR OTHER
CLICKING NOISE UNDER DASH EVEN WHEN THE TRUCK IS OFF, NO HEAT, STEAMING UP WINDOW, CHECKED HEATER CORE AND ITS GOOD HAD THE WHOLE SYSTEM FLUSHED. STILL NOT RITE. ALSO CRUZE CONTROL NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395755February 11, 2021
STRUCTURE:BODY, SEAT BELTS, SEATS
SEAT BELT WILL NOT STAY LATCHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388868January 19, 2021
UNKNOWN OR OTHER
THE HEATER DOES NOT WORK AND I WAS TOLD BY DODGE DEALER MECHANIC THAT THE MAIN HOUSING UNIT DOOR FOR THE HEATER AND AC USUALLY BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376340November 25, 2020
ELECTRICAL SYSTEM
TIPM FAILURE-TOTALLY INTEGRATED POWER MODULE ABRUPTLY FAILED WITH NO WARNING SIGNS OR NOTHING.. I TOOK IT IN LIGHT TO LIGHT SYSTEMS NOT WORKING.. WINDOWS, HEADLIGHTS, THIS IS HAZARDOUS FOR DRIVERS.. CALLED THE DEALERSHIP AND WAS TOLD THERE IS NO RECALL NOR HAS THERE BEEN A PRIOR ISSUE.. THEY SAID MY VIN NUMBER [XXX] HAS NO RECALL THEY FIXED THE HVAC I WAS IN MOTION ON A HIGHWAY.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375474November 19, 2020
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN. CAUSES TICKING ON START UP. ITS BAD ON YOUR ENGINE AND IT WON'T PASS EMISSIONS. HOW HAS AN INVESTIGATION NOT BEEN DONE ON THIS?! SO MANY COMPLAINTS ON FORUMS, FACEBOOK, EVEN ON HERE. WITH LESS THEN 80K MILES THIS IS RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362071September 30, 2020
ENGINE
EXHAUST MANIFOLD LEAK. BOLTS BROKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360885September 24, 2020
POWER TRAIN
RECALL BELOW MANUFACTURER REFUSES TO REPURCHASE AS STATED BELOW THANK YOU FEB 05,2013 MANUFACTURER RECALL NUMBERN08 NHTSA RECALL NUMBER13V-038 RECALL STATUSRECALL INCOMPLETE SUMMARY THE REAR AXLE PINION NUT ON ABOUT 278,000 OF THE ABOVE VEHICLES MAY LOOSEN DUE TO UNDERSIZED PINION SHAFT SPLINES. SAFETY RISK A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE OR CAUSE THE DRIVESHAFT TO SEPARATE RESULTING IN A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING. REMEDY THE REAR AXLE PINION NUT MUST BE INSPECTED. REAR AXLES FOUND WITH A LOOSE PINION NUT AND/OR A SEIZED UP REAR AXLE ASSEMBLY MUST BE RECONDITIONED. REAR AXLES WITH A 6-POINT PINION NUT THAT HAS NOT LOOSENED WILL HAVE A PINION NUT RETAINER INSTALLED. ALL REAR AXLES WITH A 12-POINT PINION NUT REQUIRE NO ADDITIONAL REPAIRS. TO REQUEST A PRELIMINARY REPURCHASE ESTIMATE FOR YOUR VEHICLE FOLLOW THIS LINK HTTP://WWW.FCAUSREPURCHASE.COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355419September 16, 2020
VISIBILITY/WIPER
HEATER MOTOR AND AIR CONDITIONING UNIT NOT WORKING BY CONTROLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354417September 11, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEATER FAILED TO OPERATE AS DESIGNED AND THE CONTACT WAS UNABLE TO SEE THE ROADWAY CLEARLY. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND HAD THE HEATER CORE AND THERMOSTAT REPLACED. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V158000 (EQUIPMENT) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352896September 2, 2020
STRUCTURE:BODY, SEATS, SUSPENSION
FRAME APPEARS BAD IN SEVERAL SPOTS, SO MUCH RUST. RUST ON VIRTUALLY EVERY PANEL ON THE BODY. ABOVE WINDSHIELD MIDDLE OF OF DOOR. IT LITERALLY EVERYWHERE. THE LEATHER SEATS ARE JUNKED. I UNDERSTAND IT'S A 11 YEAR OLD VEHICLE BUT TRUCK IS FALLING APART EVERYWHERE YOU LOOK. YOU CAN LOOK INSIDE THE TRUCK HAS BEEN VERY WELL CARED FOR DRIVES HORRIBLY MAKES SO MANY SOUNDS FROM RATTLES TO CLUNKS.MOSTLY ON 2 LANE ROADS AFRAID TO DRIVE MUCH INTERSTATE AFTER HAVING TIRE BLOWING OUT SIDEWALK GOING DOWN INTERSTATE EATS TIRES ON THE INSIDE ON BOTH SIDES BEEN LINED UP STILL SAME RESULT. EXHAUST MANIFOLDS LEAKING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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