Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11184884March 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 30 MPH ON A TWO LANE ROAD, TWO VEHICLES IN THE LEFT LANE WERE RACING. THE CONTACT HAD TO SWERVE TO AVOID A HEAD ON COLLISION. WHEN THE CONTACT SWERVED TO THE RIGHT, THE VEHICLE STRUCK A CONCRETE BARRIER. THE VEHICLE FLIPPED OVER ONTO THE PASSENGER SIDE AND THE FRONT END FRAME WAS BENT. THE DRIVER'S AND FRONT PASSENGER AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE FACE, SHOULDERS, AND EYES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO SUFFERED MEMORY LOSS. THE VEHICLE WAS TOWED. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE VEHICLE WAS NOT TRAVELING FAST ENOUGH FOR THE AIR BAGS TO DEPLOY. THE MANUFACTURER STATED THAT THE VEHICLE SHOULD HAVE BEEN TRAVELING AT LEAST 18 MPH FOR THE AIR BAGS TO DEPLOY. THE MANUFACTURER PROVIDED CASE NUMBER: 57184099. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED AT A BODY SHOP. THE FAILURE MILEAGE WAS 104,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11184902March 7, 2019
ENGINE
EXHAUST MANIFOLD BOLTS ARE BROKE OFF IN THE BLOCK!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184916March 7, 2019
FUEL/PROPULSION SYSTEM
2012 RAM 1500 VIN NOT INCLUDED IN RECALLED VIN HAD THE FRONT FUEL STRAP PULL OUT OF FRAME AND WAS NOT HOLDING UP THE GAS TANK. I AM UNSURE IF THIS LET LOOSE WHEN STATIONARY OR WHILE DRIVING. THE FRONT OF THE GAS TANK WAS CLOSE TO THE GROUND NEARLY MAKING CONTACT. I AM REPORTING THIS BECAUSE THE DEALERSHIP SAID IT WAS NOT PART OF THE RECALL GROUP AND THERE MAY BE MORE VIN'S THAT NEED RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184479March 5, 2019
ENGINE, POWER TRAIN
WHILE OPERATING MY TRUCK IN NORMAL USAGE, THE TRUCK BEGAN TO LOSS POWER, SHAKE VIOLENTLY, AND EMIT A KNOCKING/CLACKING SOUND. THE TRUCK DISPLAYED A MIL CODE P0304 FOR A MISFIRE, ONE THAT WAS CAUSED BY DEFECTIVE, NEGLIGENTLY ENGINEERED POWERTRAIN COMPONENTS. CAMSHAFT AND VALVE LIFTER FAILURES ARE KNOWN ISSUES ON THIS VEHICLE ACROSS MULTIPLE MODEL YEARS. THE MOMENT WHEN THEY MANIFEST CAN CAUSE DRIVER DISTRACTION AT THE LEAST, LOSS OF VEHICLE CONTROL AT WORST. FCA SHOULD BE COMPELLED TO ISSUE A RECALL TO COVER REPAIRS/REIMBURSE THOSE WHO HAVE SUFFERED VEHICLE FAILURE. THE PARTS ALONE WILL COST NEARLY $1800, WITH LABOR COSTS EXPECTED TO AT LEAST DOUBLE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183861March 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WIN MODULES AND/OR IGNITION SWITCH RANDOMLY TURNS ENGINE OFF AND ALL ELECTRONICS INCLUDING TRAILER BRAKE CONTROLS. VEHICLE LOSS OF POWER BRAKES AND POWER STEERING. LOSS OF TRAILER BRAKE CONTROLS. I WAS DRIVING PULLING A 10,000LBS. TRAILER AND TRUCK WAS NEAR IMPOSSIBLE TO STOP. I WAS DRIVING DOWN THE HIGHWAY. GLAD I WASN'T DRIVING AROUND PEDESTRIANS, AND NO TRAFFIC, OR DRIVING INTO A CITY RUSH HOUR LIKE I USUALLY AM. NOW I DON'T PULL A TRAILER ANYMORE WITH THIS TRUCK BECAUSE I'M SCARED OF SMASHING SOMEONE OR SOMETHING. A LOT OF PEOPLE USE THESE TRUCKS AS COMMERCIAL VEHICLES AND TOWING AND THIS NEEDS ADDRESSES BEFORE SOMEONE GETS HURT OR KILLED. *DT*JB *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184196March 4, 2019
ELECTRICAL SYSTEM
THE KEY IGNITION SWITCH CRANK UP AND THEN DIES ABOUT 5 TIME THE S RUN GOOD LIKE YOU THINK GO TO PULL OUT ON THE ROAD AND THE TRUCK DIES BECAUSE OF THE KEY SWITCH ALMOST DIED BECAUSE OF IT LUCKY THE TRUCK DRIVER SAW ME SITTING IN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183630March 2, 2019
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT ON; AIRBAG INOP. RECALL THAT HAVE BEEN IDENTIFIED TO BE EFFECT THE 2013 MODELS ALSO EFFECT THE 2012 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182681February 26, 2019
ELECTRICAL SYSTEM
WIN MODULE SHUT MY TRUCK OFF WHILE DRIVING DOWN THE HIGHWAY 4 TIMES IN 2 DAYS. THIS IS DANGEROUS WHEN MY 4 CHILDREN ARE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182278February 25, 2019
STEERING
WE WERE TURNING AROUND IN A PARKING LOT WHEN WE HEARD A BANG COME FROM THE FRONT OF THE TRUCK. THE STEERING WHEEL THEN HAD NO RESISTANCE, WE THEN PUT THE TRUCK IN PARK, EXITED THE VEHICLE, SAW THAT THE LOWER END OF THE STEERING DRAG LINK BALL JOINT HAD SHEARED OFF. THEN WE PARKED THE VEHICLE AND WAITED FOR A TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182007February 22, 2019
AIR BAGS, SEAT BELTS
NOVEMBER 2018, ON A HIGHWAY, HIT A BUMP, AND THE SEAT BELT AND AIR BAG LIGHTS CAME ON, THERE WAS A MESSAGE THAT THE DRIVER'S SIDE SEATBELT WAS UNFASTENED, EVEN THOUGH THE SEAT BELT WAS SECURELY FASTENED, AND THE SEAT BELT CHIME RANG CONTINUOUSLY. ABOUT 100 MILES LATER, I HIT ANOTHER BUMP AND THE LIGHTS WENT OFF AND THE TRUCK STAYED FUNCTIONING CORRECTLY FOR SEVERAL MONTHS. IN JANUARY 2019, AFTER STARTING THE VEHICLE AND FASTENING THE SEAT BELT, THE SEAT BELT LIGHT CAME BACK ON, THE AIR BAG LIGHT CAME BACK ON AND THE SEAT BELT MESSAGE SAYS THAT IT IS NOT FASTENED AND IT CHIMES CONTINUOUSLY FOR ABOUT FIVE MINUTES. I TOOK THE VEHICLE TO THE DEALERSHIP ON FEBRUARY 20, 2019. THEY FOUND A CODE "U0151 OCR MODULE LOST COMMUNICATION" AND TOLD ME THE OCR MODULE WOULD HAVE TO BE REPLACED BUT IT IS ON BACK ORDER. THE VEHICLE CONTINUES TO MALFUNCTION. THE VEHICLE HAS NOT EVER BEEN IN ANY ACCIDENTS THAT WOULD HAVE DEPLOYED THE AIR BAGS. THE VEHICLE HAS LESS THAN 73,000 MILES ON IT. I AM UPLOADING SEVERAL PICTURES. THE FIRST IS THE DASHBOARD SHOWING THE LIGHTS ON AND SEATBELT UNFASTENED MESSAGE EVEN THOUGH I HAD THE SEATBELT FASTENED. THE SECOND IS A PICTURE OF THE OCR MODULE WHICH I LOOKED AT TO MAKE SURE IT DIDN'T HAVE ANY LOOSE WIRES. AND THE THIRD IS THE DIAGNOSTIC REPORT FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181617February 21, 2019
POWER TRAIN
DIFFERENTIAL OUT, 54,000 MILES, EITHER FAULTY WORKMANSHIP OR FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180343February 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. IN ADDITION, WHEN MAKING TURNS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM OF KATY (LOCATED AT 21777 KATY FWY, KATY, TX 77450, (281) 715-6920) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER THREE WAS MISFIRING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTER IN THE ENGINE AND CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179937February 13, 2019
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO JACK POWELL CHRYSLER DODGE JEEP RAM (1625 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-2880) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 178,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176663February 13, 2019
POWER TRAIN
I OWN A 2012 RAM 2500 6 SPEED MANUAL TRANSMISSION WITH 130 THOUSAND MILES ON IT FIRST. I WAS DRIVING DOWN ON AN INTERSTATE IN DAN ANTONIO GOING AROUND 70 MPH WHEN I HEAR AND FEEL A BAD VIBRATION. I START TO SLOW DOWN WHEN I HEAR A LOUD BANG AND FEEL SOMETHING HIT THE FLOORBOARD. IT HIT SO HARD THE PENS I HAD NEXT TO THE SHIFTER FLEW TO THE BACKSEAT. I IMMEDIATELY LOSE MY CLUTCH (SLAVE CYLINDER WAS SMASHED) AND I LIMP IT TO THE SIDE OF THE ROAD. I MAKE IT TO THE SHOULDER PUT MY FLASHERS AND TURN THE TRUCK OFF. I GET OUT AND MY FRONT DRIVE SHAFT IS COMPLETELY GONE AND SO IS HALF OF MY TRANSFER CASE ALONG WITH THE SLAVE CYLINDER TO WORK MY CLUTCH. MY FUEL AND BRAKE LINES ARE INTACT BUT ARE PULLED DOWN BELOW THE FRAME. I INFORM MY INSURANCE IMMEDIATELY, AND THEY COME OUT TO INSPECT IT, AND SAY IT WAS MECHANICAL. SINCE I DIDN'T HAVE MECHANICAL COVERAGE ON MY FULL COVERAGE THERE IS NOTHING THEY WILL DO. I HAVE MY MECHANIC LOOK AT IT AND SAY THE VIBRATION CAUSED MY BOLTS THAT HOLD THE FRONT DRIVE SHAFT TO THE FRONT DIFFERENTIAL SHEARED OFF AND THE SHAFT GOT LODGED INTO THE GROUND CAUSING IT TO BREAK THE TRANSFER CASE IN HALF. FROM WHAT I'VE BEEN TOLD THIS IS MORE OF AN ISSUE THAN RAM WANTS TO LEAD ON. TRANSFER CASES ARE HARD TO GET AHOLD OF SAME AS THE DRIVE SHAFT. SO FAR I HAVE GOTTEN THE SLAVE CYLINDER MASTER CYLINDER REPLACED FOR 150 DOLLARS. I'VE BEEN QUOTED UPWARDS TO 2000 DOLLARS FOR A REMANUFACTURED TRANSFER CASE. SINCE THEY DON'T COME WITH THE MOTOR THAT IS ANOTHER 300 DOLLARS. THEN THE FRONT DRIVE SHAFT COST AROUND 700 TO 750 DOLLARS. TO PAY MY MECHANIC FOR THE WORK HE IS GOING TO DO IT FOR 500 DOLLARS. A TOTAL OF 3650 WITH ANOTHER 150 TO TOW IT BACK FROM THE SHOP SINCE MY INSURANCE REFUSED TO DO THAT FOR ME. A TOTAL OF 3800 DOLLARS BECAUSE THE CV JOINT WENT OUT WITHOUT ANY WARNINGS SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176363February 11, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START AND A CLICKING NOISE WAS HEARD. ALSO, THE MESSAGE "NO FUSE" APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE CONTACTED, COULD NOT DUPLICATE PROBLEM. THEY SAID IT IS THE TIPM COMPUTER. SECOND INCIDENT OCCURRED EXACTLY THE SAME AS 1ST INCIDENT (TOOK TO MECHANIC) TOLD HIM TRUCK STALLED AGAIN MAKING RIGHT TURN AT LIGHT, ALMOST HIT ANOTHER CAR. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *DT*JB *TT CONSUMER STATED CODES INDICATE MAJOR COMPUTER ISSUES. REPLACED BATTERY, ALTERNATOR MAINTENANCE TO FUEL TANK, ETC. VEHICLE DIES WHILE DRIVING. DEALER WANTS TO REPLACE FUEL PUMP AND COMPUTER TIPM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175864February 9, 2019
ELECTRICAL SYSTEM
KEY FOB STUCK IN IGNITION, UNABLE TO PUT VEHICLE IN PARK. PARKING BRAKE MUST BE APPLIED TO KEEP VEHICLE FROM ROLLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175692February 8, 2019
ELECTRICAL SYSTEM, ENGINE
VEHICLE FAILS TO START IN THE MORNING. ONCE IT IS STARTED, IT RUNS FINE. IT WILL RESTART IF NOT LEFT MORE THAT 4 HOURS. IT IS PARKED IN A GARAGE AT NIGHT AND THE TEMPRATURE NEVER GETS BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174956February 7, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO EFIRD CHRYSLER DODGE JEEP (1711 W LUCAS ST, FLORENCE, SC 29501) WHERE THEY STATED THAT THE PARTS WERE UNAVAILABLE AND HAD TO BE ORDERED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE THEY INFORMED THE CONTACT THAT THEY REPAIRED THE RECALL. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT NOTHING HAD BEEN DONE TO THE VEHICLE. THE DEALER STATED THAT THERE WAS A MISCOMMUNICATION AND THAT THE REPAIR HAD NOT BEEN COMPLETED AND THE PARTS STILL NEEDED TO BE ORDERED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173933February 4, 2019
ENGINE
THERE ARE THOUSANDS OF RAM 1500 OWNERS HAVING THIS PROBLEM. THE LIFTERS IN THE MOTOR HAVE A DEFECT IN THE NEEDLE BEARINGS, BECAUSE OF THE DEMAND FOR THESE LIFTERS I WILL BE WITHOUT A VEHICLE FOR 2 MONTHS. I FIND THIS UNACCEPTABLE AND I GUARANTEE YOU ALL THE OTHER OWNERS DO ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174358February 4, 2019
POWER TRAIN, UNKNOWN OR OTHER
TAKATA RECALL ON MY TRANSMISSION SHIFT SOLENOID I WAS DRIVING IT ON JANUARY,25,2019 AND WHILE I WAS DRIVING THE TRUCK IT WENT IN MANUAL AND IT WAS STUCK IN 4TH GEAR AND I WAS GOING SEVENTY AND THAT IS A SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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