Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10872629June 5, 2016
AIR BAGS
TAKATA RECALL TRAVELING AT A HIGHWAY SPEEDS I LOST CONTROL OF MY TRUCK AFTER SWERVING TO AVOID HITTING A STATIONARY UHAUL TRUCK HAD SEVERE DAMAGE TO THE TRUCK TOTAL IT AND THE AIRBAGS FAILED. ME AND MY GF ARE BOTH ALIVE THANKFULLY BUT WE HAD HEAD INJURIES DUE TO AND AIRBAG FAILURE. HOPEFULLY DODGE WILL DO SOMETHING ABOUT IT OR I WILL PUT A BAD NAME AND TAKE OTHER ACTIONS HOPEFULLY THE REST OF THE THE DODGE WILL GET FIX BEFORE MORE INJURIES HAPPENED ANY HELP WOULD BE MUCH APPRECIATED THANKS!
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10871968June 1, 2016
STEERING, SUSPENSION
I WAS DRIVING IT HOME FROM THE DEALERSHIP, ON A BACK ROAD, GOING ABOUT 40 MPH. I HIT A BUMP, THE WHOLE FRONT END STARTED BOUNCING UNCONTROLLABLY. LIKE IT WAS HIT WITH A JACK HAMMER! I ENDED UP OFF THE ROAD! AS I GOT OUT AND WAS LOOKING TO SEE WHAT HAPPENED, A GUY STOPPED BEHIND ME. HE GOT OUT, AND SAID HE HAS THE SAME TRUCK WITH THE SAME PROBLEM. HE'S NEVER SEEN IT HAPPEN BEFORE, ONLY EXPERIENCED IT FIRST HAND. HE SAID IT LOOKED LIKE THE WHEELS WERE GOING DIFFERENT DIRECTIONS! I DIDN'T SEE ANYTHING WRONG THO. THE LUG NUTS AND EVERYTHING WERE TIGHT.IT EVEN PASSED INSPECTION THIS MORNING! I LOOKED ONLINE AND IT SAID TO START ONLINE HERE TO DOCUMENT THE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871201May 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT MPH 65 MPH, THE REAR AXLE GEAR BECAME DETACHED. THE VEHICLE TOWED TO A DEALER WHERE IT WAS DIAGNOSED THE VEHICLE HAD LOW FUEL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870783May 25, 2016
SUSPENSION
THE LEAF SPRIMG ASSEMBLY ON THE PASSENGER SIDE IN THE REAR BROKE AWAY FROM THE FRAME. BEING THAT I AM RETIRED AND THIS IS MY PERSONAL VEHICLE I DONT PUT TO MANY HEAVY LOADS ON IT. I DO HAVE A TRAVEL TRAILER AND A BOAT . I HAVE NEVER PULLED THEM TOGETHER NOR DO I USE THEM ALL THE TIME FROM OCCASSION I GO CAMPING. I DO FISH A MORETHAN I CAMP BUT THE WAIT OF EITHER IS RELITIVELY THE SAME. I HAD MY FAMILY WITH ME WHEN THE LEAF SPRING BROKE. I HAVE 5 TRUCKS, I HAVE DONE THE SAME THINGS WITH ALL OF THEM AND NEVER HAD A LEAF SPRING BRAK FROM THE VEHICLE. AS I TOOK IT TO THE DEALER HE TOLD ME HE HAS ONLY SEEN THIS ONCE IN HIS 20 YEARS OF WORKING ON TRUCKS. I DO BELIVE THAT THIS IS AN AREA OF CONCERN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869955May 24, 2016
AIR BAGS
2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH DRIVER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864985May 15, 2016
STEERING
FRONT END SHAKES VIOLENTLY AFTER HITTING BUMP IN ROADWAY AT NORMAL SPEEDS, ALMOST UNCONTROLLABLE, WHATS IS DODGE DOING TOP RECTIFY PROBLEM, BEEN ONGOING FOR YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863876May 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864010May 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED TWO SEPARATE NOTICES FOR AN AIR BAG RECALL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS AND THE DEALER STATED THAT THE AIR BAG RECALL REPAIRS HAD BEEN COMPLETED. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE REPLACED BECAUSE THE MANUFACTURER SENT A THIRD NOTIFICATION. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT WAS NOT EXPERIENCING A FAILURE. ....UPDATED 07/05/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864044May 9, 2016
AIR BAGS
I HAVE RECEIVED MY RECALL ON MY 2004 DODGE RAM 2500 TRUCK MONTHS AGO AND I CONTINUE TO CALL AND THEY JUST KEEP PUTTING ME ON A WAITING LIST! I ALSO HAVE A 2004 JEEP CHEROKEE THAT ALSO HAS A ISSUE WITH THE AIRBAGS! AND WAITING LIST AGAIN! I KEEP GETTING THE RUNAROUND WITH BOTH OF THESE CARS AND NOTHINGS HAS BEEN FIXED! WHAT IS GOING TO HAPPEN IF THESE DEPLOY?? THERE IS GOING TO BE A LAWSUIT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863118May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ UPDATED 07/19/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863214May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DASH MODUAL THAT CONTROLS THE INTERIOR LIGHTS, DASH LIGHTS, AND INTERIOR SIGNALS NO LONGER WORKS. THE GUAGES WORK AND THE SIGNALS WORK BUT THERE ARE NO LIGHTS. THIS POSES A SAFETY ISSUE BECAUSE YOU CANNOT SEE YOUR SPEED, OIL, TEMP, AND BATTERY GUAGES. IM NOT SURE WHEN IY WENT BAD, I GOT INTO MY TRUCK ONE NIGHT AND NONE OF MY INTERIOR LIGHTS WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861868April 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ UPDATED 06/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861443April 26, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE LOWER BALL JOINT FRACTURED, WHICH CAUSED THE WHEEL TO COLLAPSE. THE CONTACT ALSO NOTICED THAT THE UPPER BALL JOINT ON THE DRIVER SIDE WAS DAMAGED DUE TO THE LOWER BALL JOINT FRACTURE. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE PASSENGER SIDE UPPER BALL JOINT FRACTURED THAT CAUSED THE WHEEL TO COLLAPSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN ALSO DIAGNOSED THAT THE DRIVER SIDE UPPER AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861524April 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860871April 22, 2016
SUSPENSION
MY TRUCK HAS DEATH WOBBLE. WHEN I DRIVE ON THE HIGHWAY UNDER NORMAL DRIVING CONDITIONS AND HIT EVEN THE SLIGHTEST BUMP JUST RIGHT, MY FRONT END WILL SHAKE VIOLENTLY AND WILL NOT STOP SHAKING UNTIL I SLOW DOWN TO UNDER 30 MPH. IT HAS BEEN HAPPENING FOR 2 YEARS NOW AND THERE ISN'T A SURE FIRE FIX FOR THIS PROBLEM. SEVERAL MECHANICS HAVE LOOKED AT MY TRUCK AND THEY ALL HAVE A DIFFERENT IDEA OF HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860265April 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860332April 19, 2016
STEERING
THE TIE ROD BUSTED MULTIPLE TIMES ON THE TRUCK WHILE TURNING THE STEERING LINKAGE WOBBLED TO BE REPLACED MULTIPLE TIMES I REPAIRED TWICE AND WENT THROUGH ALL THE PROTOCOL FOR REIMBURSEMENT DOCUMENTS VISITS TO DEALERSHIP CONFIRMED PARTS WITH REIMBURSEMENT DEPT SPENT MY LUNCH BREAKS DAY AFTER DAY BEING PUT ON HOLD TOLD I WOULD GET CALL BACK OVER AND OVER WHAT IS NEXT STEP RIGHT IS RIGHT AND I AM VERY RIGHT TO BE DISAPPOINTED IN THE SAFETY OF MY TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859847April 16, 2016
AIR BAGS
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859809April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND WAS UNABLE TO RECEIVE THE PART FROM THE DEALER FOR THE REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAITED OVER A YEAR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855110April 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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