Dodge Ram Complaints (1998)

1,390 consumer complaints on file.

#10190282May 9, 2007
STRUCTURE
THE 1988 DODGE RAM DASHBOARD WAS CRACKING. ALREADY, HAD 2 CRACKS ON DASHBOARD. IT HAS NOT BROKE APART YET , BUT IT WAS JUST A MATTER OF TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190322May 9, 2007
STRUCTURE
TL*THE CONTACT OWNS A 1998 DODGE RAM 1500. THE CONTACT NOTICED A HAIRLINE CRACK ON THE VEHICLE'S DASHBOARD. THE CONTACT APPLIED SUPERGLUE TO THE DASHBOARD, BUT THE CRACK IS SPREADING. THE CONTACT HAS PICTURES. THE ENGINE SIZE IS NOT AVAILABLE. THE CURRENT MILEAGE IS 98,000 AND FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189821May 4, 2007
UNKNOWN OR OTHER
I HAVE A 1998 DODGE RAM 2500 DIESEL WHICH I BOUGHT IN 1999 AND IN MAY 2001 THE DASH CRACKED. I BOUGHT A NEW ONE BUT THE DEALER WANTS $400.00 TO INSTALL IT. I UNDERSTAND THERE IS PROBLEM WITH THE DASHES IN THESE TRUCKS. AND A RECALL IS PENDING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189615May 3, 2007
STRUCTURE
DASH BOARD HAS NUMEROUS LARGE CRACKS AND PIECES ARE LOOSE ON EACH END. THERE IS ALSO A LARGE CRACK IN THE CENTER FROM THE WINDSHIELD TO THE INSTRUMENT PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189722May 3, 2007
UNKNOWN OR OTHER
I STARTED GETTING CRACKS IN MY 1998 DODGE RAM'S DASHBOARD. THEN ONE DAY I WAS DRIVING DOWN A DIRT ROAD AND PIECES STARTED TO FLY UP OUT OF THE DASHBOARD. NOTHING HAS BEEN DONE ABOUT IT YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189574May 2, 2007
STRUCTURE
THE DASHBOARD ON MY 1998 DODGE RAM HAS CAVED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189575May 2, 2007
STRUCTURE
MULTIPLE LARGE CRACKS IN DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189398May 1, 2007
STRUCTURE
DASHBOARD IS CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189431May 1, 2007
STRUCTURE, ELECTRICAL SYSTEM
DASHBOARD OF MY 1998 DODGE RAM PICKUP UNEXPECTEDLY STARTED CRACKING AND IT IS MY UNDERSTANDING, THIS IS CAUSING ELECTRICAL FAILURES WHICH COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188519April 22, 2007
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
1998 DODGE RAM 1500. SEATBELT/RESTRAINT HARNESS FAILURE/AUTOMATIC DISENGAGEMENT WHEN BELTS ARE USED TO SECURE CHILD SAFETY SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188331April 19, 2007
AIR BAGS
TL*THE CONTACT OWNS A 1998 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHTS REMAIN ILLUMINATED. THE MECHANIC STATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THERE IS A RECALL # 01V153000 (AIR BAGS), HOWEVER THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE IS EXCLUDED FROM THE RECALL. THE CONTACT FEELS HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184280March 5, 2007
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DEAR SIRS: I AM CONTACTING YOU ON BEHALF OF MYSELF AND ALL OWNERS OF 1998.5-2002 DODGE RAM PICKUPS EQUIPPED WITH 5.9L 24 VALVE CUMMINS DIESEL ENGINES. THESE VEHICLES WERE MANUFACTURED WITH A FAULTY FUEL LIFT PUMP THAT IS SUBJECT TO PREMATURE FAILURE. THIS CAN CAUSE SUBSEQUENT DAMAGE TO THE INJECTOR PUMP RESULTING IN UNEXPECTED ENGINE FAILURE. THIS FACT IS WELL DOCUMENTED ON THE WEB AMONG OWNERS, AS WELL AS DIESEL EXPERTS. THE LIFT PUMP FAILS WHEN IT IS UNABLE TO PROVIDE ADEQUATE FUEL TO THE INJECTOR PUMP. ITS FAILURE RATE IS SIGNIFICANT IN THE CUMMINS DIESEL APPLICATIONS BECAUSE THE PUMP IS DEFECTIVE AND THE REMOTE LOCATION FROM THE FUEL TANK PLACES ADDITIONAL STRESS ON THE DEFECTIVE PUMP, THEREBY CAUSING PUMP FAILURE. IN ADDITION, THERE IS NO WARNING TO THE CUSTOMER WHEN THE LIFT PUMP PRESSURE FALLS BELOW THE MINIMUM 48 OZ. IN 30 SECONDS, THEREBY CAUSING IRREVERSIBLE DAMAGE TO THE INJECTOR PUMP. REPAIR OF THE DAMAGED INJECTOR PUMP IS IN EXCESS OF $2000. SOME OWNERS HAVE REPLACED THE OEM LIFT PUMP AS MANY AS FOUR TIMES. EVEN CUMMINS, WHO MANUFACTURES THE ENGINE FOR DAIMLER CHRYSLER, HAS ACKNOWLEDGED THE DEFECTIVE PUMP (EMAIL EVIDENCE CAN BE SUBMITTED UPON REQUEST). DAIMLER CHRYSLER TOOK NO STEPS TO NOTIFY OWNERS OF THIS DEFECT AND THEY HAVE REPEATEDLY REFUSED REQUESTS BY OWNERS TO REPLACE THE DEFECTIVE PUMP WITH THE MORE RELIABLE ONE, IN CONJUNCTION WITH ADDING THE FUEL PRESSURE WARNING LAMP. THEY WILL ONLY PROVIDE SUCH RETROFIT IF THE OWNER IS WILLING TO PAY THE PARTS AND LABOR COST OF WELL OVER $1000. IT SEEMS AS THOUGH DAIMLER CHRYSLER HAS ALLOWED CORPORATE GREED TO ECLIPSE THE SAFETY OF ITS CUSTOMERS. I HAVE NOT PERSONALLY EXPERIENCED LIFT PUMP FAILURE, SINCE MY VEHICLE IS A 1998.5 WITH ONLY 5000 MILES. I DO, HOWEVER, FEEL THAT DAIMLER CHRYSLER SHOULD REPLACE THE PUMP WITH THE MORE RELIABLE PUMP AND FUEL PRESSURE WARNING LAMP. THIS ISSUE SHOULD BE A RECALL ITEM SINCE ANY UNANTICIPATED ENGINE FAILURE CAN JEOPARDIZE THE SAFETY OF DRIVERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184161March 4, 2007
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASH CRACKED FROM THE CENTER WHERE IT MEETS THE WIND SCREEN ALL THE WAY ACROSS THE DASH GOING OUT OF SIGHT WHERE THE DASH ROLLS INTO THE AIRBAG COMPARTMENT. A FEW WEEKS LATER THE WIND SCREEN CRACKED FROM THE SAME ORGIN WHEN IT GOT WET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182816February 16, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
HIGH SPEED HIGHWAY CRASH (65 MPH) NEITHER SEAT BELT HELD FRONT SEAT OCCUPANTS - BOTH OF WHOM WERE HURT. AIR BAGS DID NOT DEPLOY. 2 VEHICLES TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10182726February 15, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*- THE WIRING OF THE HEADLIGHT HARNESS SWITCH BURNED ON THE CONTACT'S 1998 DODGE RAM 3500. THERE WAS A RECALL FOR THIS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. THE DODGE DEALER REFUSED TO ACKNOWLEDGE THAT THE PRIOR YEARS VEHICLES AND THIS TRUCK WERE HAVING THE SAME FAILURES AND REFUSED TO HONOR THE RECALL. HE CALLED DODGE, AND THEY ALSO REFUSED TO HONOR THE RECALL. HE HAD TO REPAIR THE VEHICLE AT HIS OWN COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182591February 14, 2007
UNKNOWN OR OTHER
I OWN A 1998 DODGE RAM 1500 SPORT 4X4 QUAD CAB TRUCK AND THE DASHBOARD IS CRACKED TERRIBLY. NOW I'VE SPOKEN TO A LOT OF RAM OWNERS AND HAVE VISITED MANY DODGE DEALERSHIPS AND THEY SAY THIS IS A COMMON PROBLEM WITH THESE TRUCKS. AS YOU ARE AWARE THE DASH ALSO HOUSES IMPORTANT COMPONENTS OF THE AIRBAG SAFETY SYSTEM. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. THE COST TO REPLACE THIS DASH IS VERY HIGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182521February 13, 2007
FUEL SYSTEM, DIESEL
I HAVE CONTACTED DAIMLERCHRYSLER ON FOUR SEPARATE OCCASIONS BY EMAIL AND WRITTEN CORRESPONDENCE REGARDING A DEFECT IN THE LIFT PUMP OF THE 1998-2002 DODGE RAMS WITH THE 5.9 LITER CUMMINS 24 VALVE DIESELS. THE LIFT PUMPS EXPERIENCE PREMATURE FAILURE LEADING TO COSTLY REPAIR OF THE INJECTOR PUMP. BY CUMMINS OWN ADMISSION TO ME BY EMAIL ON JANUARY 9, 2007, DODGE HAS BEEN PROVIDED WITH A MORE RELIABLE REPLACEMENT LIFT PUMP TO BE INSTALLED IN THE GAS TANK IN CONJUNCTION WITH AN INDICATOR LIGHT THAT ILLUMINATES WHEN FUEL PRESSURE DROPS TO A LEVEL TO HARM THE INJECTOR PUMP. EVEN THOUGH DAIMLERCHRYSLER IS FULLY AWARE OF THE DEFECT AND THE REMEDY, THEY ARE REFUSING TO CONDUCT A RECALL ON THE VEHICLES AND HAVE REFUSED TO ANSWER MY LATEST CORRESPONDENCE ON JANUARY 17, 2007. THEY HAVE REFERRED ME TO MY LOCAL DEALER,WHICH I CONTACTED AND RECEIVED NO RESPONSE FROM THE SERVICE MANAGER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181897February 7, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
1998 DODGE RAM 1500 4 WD SHORT BED STANDARD CAB HOOD LATCH FAILED. WHILE DRIVING (AFTER A COUPLE MILES) THE HOOD BEGAN TO SHAKE UP AND DOWN. I PULLED OVER AND SLAMMED THE HOOD CLOSED. COMPLETED MY TRIP (30 MILES ROUND TRIP). 2 WEEKS LATER I WAS DRIVING TO WORK. AFTER 1/2 MILE THE HOOD BEGAN TO SHAKE UP AND DOWN. I BEGAN TO SLOW BUT IT WAS TOO LATE (40 MPH), THE HOOD FLEW OPEN AND SLAMMED AGAINST THE WINDSHIELD. SINCE I WAS ONLY 1 MILE FROM MY HOUSE I STOOD ON TOP OF THE ENGINE COMPARTMENT AND PULLED THE HOOD BACK DOWN WITH MY 200 POUND FRAME AND INCHED BACK TO HOME WHERE IT SITS. THIS IS DEFINITELY A FAILURE OF THE SECONDARY LATCH. THERE WAS MINOR YARD DAMAGE WHEN I DROVE OFF THE ROAD. DAMAGE TO THE HOOD (CREASED) AND THE HINGES, AND FRONT FENDERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178943January 17, 2007
SEAT BELTS:REAR/OTHER
DUE TO THE SEAT BELTS ASSEMBLY COMING APART OUR BABY SEAT BECAME LOOSE CAUSING SEAT WITH INFANT TO LUNG FORWARD UPON BRAKING. TRIED SEVERAL TIMES TO GET ASSISTANCE THROUGH THE CHRYSLER 1-800 # FOR COMPLAINTS AND ISSUES. AS A MATTER OF FACT, I WAS TREATED WITH A COMPLETE LACK OF CONCERN FOR SUCH A CRITICAL. ATTEMPTED TO TAKE CARE OF IT THROUGH A LOCAL DEALERSHIP WHO UPON CALLING THE 1-800# FOR CHRYSLER SERVICE TO SEE THAT IT WOULD BE COVERED BEING A SEAT BELT FAILURE, WERE REFUSED. AT THIS POINT, I JUNK YARD WHOLE SEAT BELTS AND REPLACE THEM EVERY TIME THEY FALL APART WHICH IS VERY OFTEN. I HAVE REPLACED ALL OR PART OF (4) BELT ASSEMBLIES IN THE AREA OF (9) TIMES SINCE THE DATE NOTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178470January 11, 2007
STEERING:GEAR BOX:SHAFT PITMAN
ON MY 1998 DODGE 2500 4X4 TRUCK THE MAIN STEERING SHAFT SHEARED OFF THE STEERING BOX ABOVE THE PITMAN ARM WITHOUT NOTICE. I AM GLAD I WAS PARKING AND NOT GOING DOWN THE FREEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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