Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10882929July 6, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. ALSO, THE WIRES BURNED A HOLE IN THE SIDE OF THE FUSE BOX. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND PLUG HEAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10882821July 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1ST TIME ELECTRICAL PROBLEM HAPPENED WAS UNDER 36 THOUSAND MILES,, TURNED THE TRUCK OFF AND IT WOULD NOT START OR MAKE A SOUND,, HAD IT TOWED TO BOB WILLIAMS DODGE IN ROME GA.,,WAS TOLD THE PROBLEM WAS IN MAIN WIRING HARNESS PLUG. THE SECOND TIME ELECTRICAL PROBLEM HAPPENED I WAS SITTING STILL WITH TRUCK IDILING IN A PARKING LOT FOR 3 OR 4 MINUTES THEN THE ENGINE JUST SHUT OFF AND I STARTED SMELLING SMOKE AND BURNT PLASTIC,,, HAD THE TRUCK TOWED TO ED VOYLES IN MARIETTA AND THEY TOLD ME THAT IT WAS THE MAIN WIRING HARNESS PLUG THAT SHORTED OUT AGAIN AND CAUSED THE TIPM AND THE FUSE BOX AND THE CIRCUIT BOARD INSIDE THE FUSEBOX TO BURN A HOLE THRU THEM THE SIZE OF A BASEBALL,, THIS HAPPENED AT 96,000 MILES,,,, SO THEY PUT A BAND AID ON IT TO GET ME OUT THE DOOR ,,,I ASKED THEM IF THEY FOUND THE CAUSE OF THE PROBLEM AND THEY SAID THEY FOUND THE MAIN HARNESS PLUG SHORTED OUT BUT THATS NOT THE CAUSE OF THE PROBLEM... THE ELECTRICAL PROBLEM IS STARTING TO OCCUR AGAIN FOR THE 3RD TIME AT AROUND 130,000 MILES,,CRUISE CONTROL HAS QUIT WORKING ,,TAIL LIGHTS AND MARKER LIGHTS HAVE QUIT WORKING ON TRUCK,, TRAILER BRAKES AND TRAILER LIGHTS HAVE QUIT WORKING,,, FUEL GUAGE WILL QUIT WORKING AND DPF FULL LIGHT WILL COME ON BUT I CAN MOVE THE MAIN WIRING HARNESS PLUG HEAD AND THE FUEL GUAGE WILL START BACK TO WORK AND DPF FULL WARNING WILL GO OFF FOR A WHILE,,,I NEED HELP WITH THIS ONGOING ISSUE PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876108June 23, 2016
AIR BAGS
PILSON AUTO CENTER IN CHARLESTON, IL HAS FAILED TO REMEDY THE SITUATION. WHEN THE RECALL WAS FIRST ISSUED WE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD PUT OUR VEHICLE ON A LIST AND WE HAVE YET TO HEAR FROM THEM. WHEN I CALLED THE DEALERSHIP THEY SAID WE WERE STILL ON A LIST AND THAT THEY WOULD CALL US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874795June 17, 2016
STRUCTURE:BODY
RAM BOX PLASTIC LIDS SEEM TO BE RELEASING FIBERGLASS LIKE FIBERS INTO SKIN DEVELOPING A RASH WHEN TOUCHED OR RUBBED. WHEN LEANING ON THE LID WITH FOREARMS, THE SKIN EXPERIENCES SEVERE ITCHING, A RASH AND DISCOMFORT JUST LIKE HAVING FIBERGLASS SLIVERS IN YOUR SKIN AS HAPPENS WHEN HANDLING FIBERGLASS INSULATION MATERIAL. IT TAKES SEVERAL DAYS FOR THE ITCHING OF SCRUBBING WITH SOAP AND WATER FOR THE ITCHING TO SUBSIDE. IT HAS HAPPENED TO ME AND MY CHILDREN. SINCE IDENTIFYING THE SOURCE OF THE ITCHING, I HAVE FOUND NUMEROUS COMPLAINTS BY OTHER OWNERS OF 2009 DODGE RAM TRUCKS WITH THE RAM BOX. I ALSO FOUND UNCONFIRMED INFORMATION THAT DODGE MAY HAVE CHANGED THE MANUFACTURER OF THE RAM BOX LIDS FOR THE FOLLOWING YEAR MODEL. HAVING CALLED THE DODGE DEALER AND THE NATIONAL DODGE WARRANTY OFFICE, THEY INDICATED THAT THERE IS NO RECALL ON THE RAM BOX LIDS AND THEY HAVE NO RECORD OF AN ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10873688June 10, 2016
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 68 MPH, THE STEERING WHEEL VIBRATED WHEN MAKING A TURN OR CHANGING LANES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BEARING AND HUB WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000. UPDATED 12/20/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872940June 7, 2016
STRUCTURE:BODY
FRONT STRAP ON GAS TANK PULLED OUT OF AN RUSTY FRAME, THIS IS A BAD DESIGN AND SAFETY ISSUE IF THE TANK WOULD FALL OFF. THE DIESIGN OF CROSS BAR DOESN'T HAVE A PLACE FOR WATER TO DRAIN OUT,WV. HAS A STATE INSPECTION AND THIS IS WHEN IT FOUND....UPDATED 08/07/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872124June 2, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IT TOOK SEVERAL ATTEMPTS BEFORE THE ENGINE RESTARTED. THE MANUFACTURER WAS NOTIFIED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865737May 19, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY PROGRAM AND THE BRAKE ASSIST SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY PROGRAM AND THE BRAKE ASSIST SYSTEM UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865808May 19, 2016
ENGINE
2009 DODGE RAM 1500, 5.7 HEMI, 74000 MILES. DEVELOPED TICKING IN THE ENGINE AT IDLE AND ACCELERATION. WITHIN A COUPLE DAYS ENGINE LIGHT CAME ON WITH SHUDDERING UNDER SMALL LOAD (UP HILL HIGHWAY). TOOK TO THE LOCAL DEALERSHIP THAT DAY. THEY DISCOVERED THAT THE ROLLER LIFTER FAILED (SEIZED) AND GROUND THE CAM LOBE FLAT CAUSING THE MISFIRE IN ONE OF THE CYLINDERS. $4300 REPAIR BILL! THIS IS VERY COMMON IN THE 5.7 HEMI AND NOT JUST THE RAM, SO COMMON IN FACT THAT THE DEALERSHIP CALLED AND SAID THE REPAIR IS ON HOLD BECAUSE THE LIFTERS ARE ON BACKORDER! GOOGLE "FAILED 5.7 HEMI LIFTERS"... SOME VEHICLES DON'T MAKE IT 25000 MILES BEFORE THIS HAPPENS. CHRYSLER HAS SINCE CHANGED THE PART NUMBER OF THE LIFTER BECAUSE THEY KNOW THERE WAS A DEFECT OR DESIGN FLAW. BUT WHEN YOU ASK FOR ASSISTANCE WITH THE REPAIRS THEY DON'T ACKNOWLEDGE THERE IS A PROBLEM. THIS ISSUE NEEDS TO BE INVESTIGATED, THERE ARE TOO MANY OF THEM OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865565May 18, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE WINDSHIELD DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE CONTROL HEAD AND ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864722May 13, 2016
ELECTRICAL SYSTEM
BATTERY STARTED GOING DEAD. BATTERY AND ALT BOTH TESTED GOOD. A LOT OF THINGS STOPPED WORKING INCLUDING; BACK WINDOWS, REAR SLIDING GLASS, POWER LOCKS, HEAT/AC FAN, ABS, TRACTION CONTROL, PARK ASSIST, MIRRORS, WIPERS, AND A FEW OTHER THINGS I AM FORGETTING OR HAVEN'T FOUND. HAD A CHRYSLER MECHANIC FRIEND OF MINE HELP ME DIAGNOSE THE TIPM AS THE PROBLEM. TIPM IS DRAWING 4A WHEN THE TRUCK IS OFF. I AM NOW HAVING TO DISCONNECT THE BATTERY ANY TIME I PARK IT FOR MORE THAN AN HOUR AND PUT THE BATTERY ON THE CHARGER OVER NIGHT. TIPM IS ON BACK ORDER BECAUSE ACCORDING TO THE MECHANIC, CHRYSLER IS INSTALLING 9 A DAY AND THAT JUST THE ONES FOR MY 09 TRUCK WHICH ONLY WORKS IN 09'S. VERY FRUSTRATING AND BEEN HELL TO DRIVE THIS IN THE SPRING IN MO, NO WIPERS OR AC DURING RAINY, HUMID HOT SEASON JUST SUCKS AND IS MY PERSONAL HELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864798May 13, 2016
POWER TRAIN, WHEELS, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE REAR WHEELS SEIZED AND PREVENTED THE VEHICLE FROM FUNCTIONING. IN ADDITION, THE WHEELS UNLOCKED INDEPENDENTLY. THE CONTACT MENTIONED AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PINION BEARING WAS LOOSE AND THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864523May 12, 2016
POWER TRAIN
2009 DODGE RAM 1500 4X4 5.7 HEMI, I HAVE DIFFICULTIES WITH SHIFTING FROM PARK AFTER STARTING MY VEHICLE. THIS HAPPENS PERIODICALLY AND DOESN'T SEEM TO HAVE ANY CERTAIN REASON FROM ISSUE. ALSO TRUCK WILL ALLOW TO SHIFT INTO GEAR WITHOUT HOLDING THE BRAKE WHICH COULD CAUSE A SAFETY ISSUE AND IN MY CASE WAS. MY VEHICLE WAS IN PARK AND RUNNING AS I GOT OUT AND WAS GETTING MY KIDS THINGS TOGETHER WHEN MY SON CLIMBED IN AND SHIFTED THE TRUCK INTO GEAR CAUSING IT TO ROLL FORWARD INTO A TREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864526May 12, 2016
ENGINE
2009 DODGE RAM 1500 4X4 5.7 HEMI, MY ISSUE IS CONCERNING "THE HEMI TICK" WHICH IS ACTUALLY BROKEN EXHAUST MANIFOLD HEAD BOLTS. SEEMS LIKE EVERYBODY THAT HAS THIS YEAR MODEL HAS THE EXACT SAME PROBLEM. I HAVE 2 BROKE BOLTS ON THE PASSENGER SIDE. THE BOLTS HAPPEN TO BE THE SAME BOLTS HOLDING ON THE EXHAUST MANIFOLD SHIELD IN THE REAR OF THE MOTOR. THE COST TO FIX THE ISSUE IS MODERATELY EXPENSIVE AND IF NOT ADDRESSED COULD EASILY CAUSE MORE SERIOUS ISSUES. THE EXHAUST LEAK CAN BE IDENTIFIED BY THE TICKING SOUND (USUALLY AT START UP UNTIL MOTOR WARMS UP AND SEALS THE LEAK) AND SHOULD BE REPLACED WITH STRONGER BOLTS THAT ALLOW FOR THE TEMPERATURE CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864423May 11, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WOULD OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863901May 9, 2016
POWER TRAIN
REAR AXLE RECALL. MY 2009 DODGE RAM WAS PART OF A RECALL REGARDING REAR AXLE PROBLEMS WHERE REAR AXLE COULD LOCK UP. RECALL WORK WAS PERFORMED BY THE DEALER BUT DID NOT SOLVE THE PROBLEM. ON MAY 7 2016 AT APPROXIMATELY 7PM MY REAR AXLE LOCKED UP WHILE DRIVING DOWN THE HIGHWAY. THE REAR YOKE BROKE AWAY FROM THE REAR AXLE ASSEMBLY AND DRIVESHAFT WAS ALMOST TWISTED IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863322May 5, 2016
ELECTRICAL SYSTEM
PASSENGER SIDE WINDOW WILL LOCK / UNLOCK ONLY WITH KEY OR BY PULLING UP/PUSHING DOWN THE MANUAL LOCK CONTROLL IN THAT DOOR. IT CANNOT BE OPERATED WITH THE ELECTRIC CONTROLS IN EITHER THAT DOOR OR THE DRIVER SIDE DOOR, AND IT WILL NOT LOCK AUTOMATICALLY WITH THE OTHER THREE DOORS WHEN VEHICLE IS IN MOTION. IT BEGAN DOING THIS AFTER IT WAS ABOUT ONE YEAR OLD. THIS IS A SAFETY ISSUE BECAUSE THERE IS NO WAY TO LOCK THIS DOOR FROM THE DRIVERS SIDE, FOR CHILDRENS SAFETY, OR TO KEEP SOMEBODY FROM ENTERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863129May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE ODOMETER RESETS AT 66,000 MILES. THE VEHICLE HAS DONE THIS THREE DIFFERENT TIMES CONSISTENTLY @ 66,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862609May 2, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE THE VEHICLE WAS ON AN INCLINE AND SHIFTED INTO REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE FAILURE OCCURRED WHILE IN REVERSE AND IN DRIVE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862344April 30, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOR THE PAST MONTH NOW MY 2009 DODGE RAM 1500 HEMI HAS STALLED OUT ON ME 4 TIMES. IT HAS HAPPENED BOTH WHILE SHIFTING FROM REVERSE TO DRIVE, SLOWING DOWN TO STOP AT A STOP SIGN, AND JUST SITTING IN DRIVE IN A PARKING GARAGE LOT. TRUCK HAS 142000 MILES ON IT BUT THIS STALLING ISSUE HAS HAPPENED BEFORE AROUND 30K. I CAN PUT THE TRUCK BACK IN NEUTRAL OR PARK AND START IT BACK UP BUT THERE'S A KNOCK EVERY TIME NOW. IT IS STARTING TO WORRY ME THAT THE TRUCK MAY STALL OUT ON THE FREEWAY. I DO NOTICE THAT IT OCCURS WHENEVER THE RPM GET LOW AROUND 500-700 RPM. THE TRUCK THEN BOGS DOWN AND STALLS WHENEVER I SHIFT FROM REVERSE TO DRIVE ON THE FEW OCCASIONS THAT IT HAPPENED. WHEN I WAS PULLING INTO A PARKING SPOT OR SLOWING DOWN TO STOP AT A STOP SIGN I ALSO NOTICED THE RPM DROP TO STALL THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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