Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10983147May 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981633May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981707May 1, 2017
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE DRIVEWAY THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO MOVE. THE CONTACT STATED THAT HE WAS AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/17*LJ UPDATED 10/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980109April 24, 2017
STEERING, SUSPENSION
MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980167April 24, 2017
POWER TRAIN, WHEELS
4/23/2017 REAR PASSENGER SIDE WHEEL AND HUB ASSEMBLY FELL OFF. CAUSED DAMAGE TO VEHICLE. LUCKILY IT HAPPENED WHILE TURNING IN A PARKING LOT. I'VE SEEN A LOT OF ONLINE POSTINGS AND PICTURES OF FAILURES AND ACCIDENTS DUE TO THIS PRODUCT DEFICIENCY. PLEASE ADVISE... THANK YOU FOR YOUR TIME...
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10980185April 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND WOULD NOTIFY THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979130April 18, 2017
POWER TRAIN
REAR END LOCKED UP WHILE DRIVING DUE TO PINION NUT BACKING OFF. DESTROYING THE REAR END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978592April 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A CEMENT WALL AND DROVE INTO A CANAL. THE AIR BAGS DID NOT DEPLOY. THE SEAT BELT RESTRAINED THE CONTACT'S BODY; HOWEVER, HIS UPPER BODY STRUCK THE STEERING WHEEL. THE CONTACT SUSTAINED INTERNAL INJURIES TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 138,000. UPDATED 06/08/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10972174April 13, 2017
POWER TRAIN
WAS DRIVING ON HIGHWAY AND ALL OF THE SUDDEN MY HEARD A LOUD NOISE AND MY TRUCK WENT OUT OF CONTROL. MY DIFERENTIAL FELL AND MY WHEELS LOCKED COULDN'T MOVE. IT WAS A SCARY EXPERIENCED. NO CARS WHERE NEAR ME BECAUSE IT WOULD HAVE CAUSED A BIG ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971814April 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971601April 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) APPROXIMATELY ONE YEAR AGO, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971769April 10, 2017
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN
I OWN A BLACK 2004 DODGE RAM 1500 4X4 4 DOOR SHORT BED WITH 146,466 MILES ON IT. I HAVE OWNED THIS TRUCK FROM NEW, ALMOST 14 YEARS. NEVER HAS A PINION NUT BACK OFF THE PINION BEFORE. WE HAD JUST GOT OFF THE MAIN HI WAY SPEED WAS 55 MPH AND TURNED ONTO A BACK ROAD SPEED WAS 35 MPH. WHEN OUT OF KNOW WERE THERE WAS A LOUD BANG FROM UNDER THE BACK OFF THE TRUCK. THEN THE DRIVE LINE FELL OFF OF THE REAR END AND BANGED AROUND UNTIL I COULD GET THE TRUCK OVER TO THE SIDE OF THE ROAD AND STOPPED. WENT TO THE DEALER THE NEXT DAY TO FIND OUT THAT THERE HAS BEEN PROBLEMS WITH THE 1500 TRUCK REAR ENDS, BUT PER MY VIN NUMBER ON MY TRUCK IT IS NOT COVERED BY A KNOWN PROBLEM. ONLY THE 2005 AND 2006 1500 TRUCKS A COVERED. IT SEEMS THAT THE 2004 DODGE RAM 1500 TRUCKS HAVE THE SAME PINION NUT ISSUE AS THE 2005 AND 2006 1500'S. THIS COULD HAVE BEEN A VERY DIFFERENT OUT COME IF WE WERE ON A FREEWAY WERE THE SPEEDS ARE ANYWHERE FROM 55 TO 75 MPH. I WOULD HOPE THE MANUFACTURER OF THESE TRUCKS WILL TAKE A LOOK INTO THE 2004 DODGE RAM 1500 PINION NUT ISSUE BEFORE SOMEONE IS KILLED BECAUSE OF A MANUFACTURING PROCESS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970956April 6, 2017
POWER TRAIN
VEHICLE SUDDENLY BEGAN MAKING A LOUD DRONING SOUND WHILE GOING AROUND A CORNER ON RESIDENTIAL STREETS, REMINISCENT OF AN AIRPLANE FLYING OVERHEARD OR A SEMI TRUCK'S "JAKE BRAKE." THE SOUND STOPPED AFTER THE VEHICLE STRAIGHTENED OUT. ON THE NEXT TWO CORNERS, THE DRONING SOUND REPEATED, AND VIBRATION WAS ALSO FELT COMING THROUGH THE FLOORBOARDS, BUT THE SOUND WENT AWAY AFTER STRAIGHTENING THE VEHICLE OUT. AFTER THE SECOND CORNER, THE VEHICLE ACCELERATED TO ABOUT 20 MPH. THERE WAS A SUDDEN LOUD BANG. BOTH BACK WHEELS LOCKED UP IMMEDIATELY, AS EVIDENCED BY THE SKID MARKS ON THE ROAD. THE DRIVELINE ALSO DISCONNECTED FROM THE REAR DIFFERENTIAL AT THAT TIME, LEAVING A TRAIL OF OIL ON THE ROAD. THE MECHANIC WHO INSPECTED AND REPAIRED THE VEHICLE INDICATED THAT THE NUT SECURING THE PINION GEAR HAD COME LOOSE, ALLOWING THE PINION TO MOVE OUT OF ITS CORRECT LOCATION. THE RESULT WAS THAT THE AXLES TO BOTH REAR TIRES LOCKED UP. IT APPEARS THAT SIMILAR ISSUES RELATED TO PINION NUTS LOOSENING HAVE BEEN FOUND ON MANY OTHER VEHICLES OF THIS MAKE AND MODEL. RECALLS WERE ISSUED FOR OVER 250,000 DODGE RAM 1500 VEHICLES FROM THE 2005 MODEL YEAR TO CORRECT AN ISSUE WITH THE NUT ON THE PINION. OVER 250,000 ADDITIONAL DODGE/CHRYSLER VEHICLES FROM THE 2009 TO 2012 MODEL YEARS WERE ALSO RECALLED FOR A PINION NUT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969723March 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968665March 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968389March 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967492March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967490March 21, 2017
AIR BAGS, VISIBILITY/WIPER
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE AND CLOSE THE DRIVER SIDE FRONT DOOR, THERE WAS A LOUD NOISE OF GLASS FALLING. THE CONTACT NOTICED THE DRIVER SIDE REAR WINDOW HAD SHATTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 112,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V452000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967151March 20, 2017
FUEL/PROPULSION SYSTEM, SUSPENSION
TRUCK CURRENTLY HAS 76,000 MILES. REPLACED ALL 4 BALL JOINTS AT THE SAME TIME, FEWER THAN 40K. HAD TO REPLACE AN INJECTOR AROUND THE SAME TIME. FILTERS DODGE CAME OUT WITH WERE TOO LARGE, LETTING "JUNK" INTO THE INJECTORS. NOT ONG AFTER THAT, WE WERE DRIVING AND LOST POWER. PULLED TO SIDE OF ROAD, SAW BELTS HANGING DOWN. POPPED THE HOOD AND THE PULLEY(?) THE BELTS ATTACH TO HAD SNAPPED OFF! FORTUNATELY, WE WERE ON A COUNTY ROAD, DRIVING SLOWLY. THEN, AT 76K, THE FRONT LEFT WHEEL LOCKED UP, CAUSING US TO HAVE TO REPLACE THE ENTIRE FRONT AXLE SYSTEM. WE WERE STOPPED AT A STOP SIGN, THEN PROCEEDED TO PULL FORWARD. ABOUT HALFWAY ACROSS THE INTERSECTION, LEFT WHEEL LOCKED UP. WE COULD GO IN REVERSE, BUT NOT FORWARD. INJECTORS ARE CLOGGING UP AS WELL AND WILL MOST LIKELY HAVE TO BE REPLACED. WE BOUGHT THIS NEW IN 2005 FOR $42,000. IT HAS HAD AN 'EASY' LIFE WITH VERY LITTLE TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967074March 19, 2017
AIR BAGS
TAKATA RECALL. I HAVE A NOTICE THAT A RECALL IS ACTIVE ON MY VEHICLE. I CALLED THE DEALER TO HAVE IT RESOLVED AND THEY SAY THAT THERE ARE NO PARTS TO MAKE THE REPAIRS AND HAVE NO IDEA WHEN ANY WILL BE AVAILABLE. THE RECALL STATES THAT IF I AM IN A COLLISION AND MY PASSENGER AIR BAG DEPLOYS, THAT MY PASSENGER CAN RECEIVE INJURY OR EVEN DEATH FROM FLYING PIECES OF METAL. HOW IN THE WORLD CAN WE BE ALLOWED TO DRIVE AROUND IN THESE POSSIBLE DEATH MACHINES AND NOBODY SEEMS TO BE DOING ANYHTING ABOUT IT.?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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