Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11486043September 23, 2022
ELECTRICAL SYSTEM
Igntion did not turn over on first attempt, however, it did turn over after turning key back to off position and trying again. I was in a parking lot and it was daylight. I have not had vehicle serviced at this point as it did turn over. There was no warning messages or symptoms prior . It is unknown at this time if this will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479265August 14, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver’s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won’t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it’s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can’t figure out why. This is honestly the worst vehicle I’ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479132August 13, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#2, no left signal light resulted; Driver in Veh#2 presumed Veh#1 was proceeding straight and pulled out; Result was Near Miss frontal collision. Right Steering column stalk - Front Windshield Wipers constantly on, can not shut off. No WW washer activation. No wiper speed control – almost like default: lowest continuous operation (not intermittent and not high speed). No rear WW wiper and wash operation either. Left steering column stalk - No turn signals, no bright lights, no dash light control. Most dash gauges do work except Navigation compass. No horn, Engine limited to about 2,500 RPM – rough acceleration Even with ALL the RR WIPER FF Wiper and washer fuses removed, front wipers and lights still continuously ‘ON’. All fuses, relays, electrical grounds, and both multifunction switches checked and good. Malfunctions were sudden, abrupt, and first time experience after normal starting of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475188July 21, 2022
ELECTRICAL SYSTEM
The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shaking and lose velocity while driving due to missed cylinder firings my mechanic attributes to the failing TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461710April 21, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, AIR BAGS
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451460February 10, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames under the hood the wiring harness from the firewall to the fuse box was completely in flames. I eventually tamed to fire with snow beings that it was all I had at the moment. The vehicle hasn’t been inspected by anyone yet I wasn’t sure how to go about this never had to deal with anything like it. It is available for inspection anytime.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449543January 31, 2022
STEERING
The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the power steering assist failed to operate as needed. Upon inspection, the contact noticed that there was a cracked power steering hose located underneath the vehicle. The contact replaced the power steering hose; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446588January 7, 2022
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442593December 3, 2021
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
The gear will not shift unless I press the release button. After I took it for a recall in Route 18 Dodge dealer East Brunswick NJ, it came back without been able to shift. I asked the mechanic why my car is no moving, they said you have to press the release button and shift gears at the same. I told them I didn’t bring my car in like this. After I spoke to “Mike” the manager, he said it was a matter of time. I’m scare for my life when driving because now is making all these sounds on the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442444December 2, 2021
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The vehicle also failed to start up after receiving a jumpstart. The contact mentioned that the starter needed to be tampered with for the vehicle to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired however, the failure recurred several times. The starter was replaced several times. The contact contacted several dealers and notified the dealers of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,614.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437280October 19, 2021
POWER TRAIN
replacement transmission, the car jumps when driving with a foul burning odor and it sounds like a lawnmower when taking my feet off the gas to slow the vehicle down the car speeds up, the transmission light is still on, the problem has gotten worst, the component has not been inspected, the first time the transmission light appears was on 10/7/2021, and then it was checked by a mechanic and his devise read CODE P0760 "Shift Solenoid" on my 2009 dodge journey
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423610July 6, 2021
ENGINE, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2009 Dodge Journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419927June 7, 2021
UNKNOWN OR OTHER
1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418861May 28, 2021
ENGINE, ELECTRICAL SYSTEM
Something in the engine is causes the alternator to die. I’ve gotten it changed 3 times within a year. The car has been having multiple issues since I purchased it. The file is to lengthy to upload
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413824April 25, 2021
UNKNOWN OR OTHER
BAD KEY ERROR EVEN AFTER WIN MODULE HAS BEEN REPLACED. ISSUE HAS BEEN PROMINENT SINCE RECALL WAS REPAIRED IN 2016 THEN ISSUE WITH STARTING THE ENGINE CAME UP. DEALERSHIP COULDN'T RECREATE ISSUE AND WOULDN'T FIX PROBLEM. NOW 2021, CAR GIVES BAD KEY ERROR AND WON'T RECOGNIZE ANY KEYS OR START UP WITH REMOTE START. WIN MODULE WAS REPLACED AND TWO DAYS LATER, SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402721March 13, 2021
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
REPORTING COMMON PROBLEMS OF 2009 DODGE JOURNEY 2.0CRD 103KW 1.A CAR STARTED SHUTTING OFF WHENEVER IT DRIVES, RUNNING IN PARKING LOT, STOPPED AT RED LIGHT. 2.BATTERY FAILS SUDDENLY, WITHOUT ANY WARNING, JUMPING CABLES CAN'T HELP, BECAUSE A CAR JUST MAKING A CRANKING NOISE UNDER A HOOD. 3. WHEEL AIRBAG IS HAVING SHORT CIRCUITS, SO DUE TO IT SOMETIMES LIGHTS A WARNING IN DASHBOARD. 4. STEERING WHEEL RELAY SHOWS MISUNDERSTOOD DEGREES OF WHEEL ANGLE, SO IT COMES TO ESP BAS ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397362February 22, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396900February 19, 2021
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT DUE TO THE INCLEMENT WEATHER, THE POWER STEERING HOSE FROZE AND BURST. THE CONTACT STATED THAT SHE HEARD A POPPING SOUND BEFORE THE STEERING WHEEL BECAME HARD TO STEER. THE VEHICLE WAS UNABLE TO MAKE RIGHT OR LEFT TURNS. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT ALSO STATED THAT THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394337February 2, 2021
AIR BAGS
RECALL WITH THE AIRBAG FOR OTHER VAN'S. MY AIRBAG LIGHT IS CONSTANTLY ON AND RETURNS AFTER BEING CLEARED. CAR'S AIRBAGS HAVE NEVER BEEN DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390832January 31, 2021
STEERING
I GOT THIS VEHICLE IN OCTOBER IT DROVE GREAT UNTIL A COUPLE WEEKS AGO. NOW IT HAS STARTED HAVING STEERING DIFFICULTIES LIKE IT PULLS TO THE RIGHT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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