Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11456889March 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455446March 6, 2022
UNKNOWN OR OTHER
The sliding door , on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455273March 4, 2022
ELECTRICAL SYSTEM
Driver side rear slider is stuck in the locked position. The auto slider and door locks will not allow is to open from the inside or outside. My concern is that the passengers would not be able to exit in the case of an emergency. This happened without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454768March 1, 2022
POWER TRAIN, ENGINE
Transmission just stopped on the freeway... No warning or lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454318February 27, 2022
STRUCTURE:BODY
The drivers side sliding door has stopped working and is stuck in the locked position. It won’t unlock and will not open manually. From what I can tell it’s a problem with the actuator in the door. It is available for inspection. This could endanger my passengers if I’m hit on the passenger side and my passengers can not get out. I have yet to go to the dealer since I found out it’s a lot of money to repair. The door did click and sometimes paused during closing it leading up to its failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450821February 7, 2022
STRUCTURE:BODY
The passenger side sliding door on my 2018 Dodge Grand Caravan has had multiple lock/unlocking, automatic sliding, and door-ajar issues. I have had to have the automatic locks replaced on the door, but now the automatic sliding door won't close all the way when pushed, and even though it's ajar the van doesn't sense it and notify the driver with the warning light. I took the van to Billy Craft Chrysler on 1/27/22. They identified the issue as the door latch/actuator failing internally. Because it is failing, it cannot identify if the door is open or closed. I have four children that ride in the back and several times have driven with them, thinking the door is closed only to hear air once I start driving. It is a serious safety concern that the warning light doesn't come on when the door is ajar. Also, when the button is pushed to close the door, it now is unable to close the door completely. Thank you for your time in addressing this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450136February 3, 2022
ENGINE
The check engine light came on, we took it to a auto zone it showed cylinder 2 misfire. We repaired the spark plugs and spark plug housing units. The check engine light was still on after that. So we took it to a shop had them run a diagnosis again and the same cylinder 2 misfire came back. They took out and replaced all the spark plugs and housing units again and even replaced the fuel pump. Reset the check engine light and it still came back on. Upon checking the internet for possible issues, I found it was reported from over 100 Dodge Grand Caravan owners this same exact issue. After doing the tune up exactly as we did replacing the same parts we have replaced twice they have all still had the same issue. This has been found that it is an engine cylinder that has gone bad. I do not see how this cannot be considered a recall when multiple owners have had the exact same issue. This is only a 2018 vehicle and to already have major engine issues is not ok and to see that I am not the only one. I would appreciate some looking into this problem to see about having the issue made into a recall. This is at least a $3,000.00 fix. That's not an easy pill to swallow on a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450205February 3, 2022
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:CRITICAL FASTENERS, SEAT BELTS:FRONT
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, she depressed the brake pedal and noticed that the passenger in the front passenger’s seat was not restrained properly by the seat belt. The contact stated that the passenger moved forward and almost struck the windshield. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449314January 28, 2022
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan SXT. The contact stated that the air bag light illuminates intermittently. The contact stated that it remained on if the doors were open, and when driving. The contact stated that there was a chime sounding. The dealer nor the manufacturer was not notified of the failure. The mileage failure was 37,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448815January 25, 2022
UNKNOWN OR OTHER
Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448921January 25, 2022
ELECTRICAL SYSTEM
Both sliding doors will not open manually or with the key fob. The lock is permanently stuck in place. I was told it was due to a bad actuator. When you google this issue there are 1000’s of other people that have this same issue. This is a huge safety concern as if I were in an accident all of my rear passengers wouldn’t be able to get out of the car. Meaning my children would be STUCK. this is so unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445580December 30, 2021
SEATS
The headrest on the passenger seat popped out while the car was in the garage. I’m reading that this is a known issue that can cause great harm had someone been sitting in the car at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445024December 27, 2021
UNKNOWN OR OTHER
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441841November 28, 2021
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
Stalls out randomly rear caliper keeps failing and leaking break fluid transmission will not shift properly up or down shifting which makes had to stop everything the the recalls for USA model has this Canada model has going right with it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440939November 18, 2021
ELECTRICAL SYSTEM
Passenger sliding door will not unlock from the inside or outside, will not open manually or electronically. This is a problem if I have to get my child out of the vehicle and help him with his carseat in an emergency. It has not been inspected by anyone yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440070November 10, 2021
STRUCTURE:BODY
The left side sliding door will not open at all. Tried to unlock manually will not open have to use other side for kids to get out of van. I did some online research saying the the lock actuator on sliding door seized. To me this is major safety hazard. If anything should be able to open manually but cannot even with key fob will not open. Theo locking switch does not move at all stuck in middle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438201October 26, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437417October 19, 2021
STRUCTURE:BODY
Drivers door lock latch motor failed, door would not lock. Replaced latch assembly. 3 months later, drivers rear slider door latch jammed, and would not open. Awaiting parts. Passengers rear slider door occasionally buzzes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437183October 18, 2021
ENGINE
Check engine light came on, around 60000 miles, checked at AutoZone, cilynder 2 misfired. I fixed it with new coils and spark plugs. However, check engine light was still on. Dodge dealership said that there might be an electric problem, they replaced for $700 a. Able underneath the driver seat, this fixed an air an issue but not the check engine light. Now at around 75000 miles and after a trip to Wisconsin, the car starts to shake and rattle and after some research i found out that it most likely the head gasket and dodge knows about it but just don't do anything to the hundreds of people.with the same complaint............
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437190October 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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