Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11511018March 9, 2023
SEAT BELTS
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the second-row driver’s side seat belt malfunctioned and failed to unlock, causing the child to become entrapped in the car seat. With help from a family member the contact was able to eventually maneuver the child out of the car seat. During the failure, the child had stomach pains. No medical treatment was required. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510769March 8, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side rear passenger sliding door failed to unlock. The contact was unable to unlock the door. The vehicle was taken to an independent mechanic, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was not repaired, and the contact stated that both rear passenger’s side sliding doors failed to unlock as designed. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510019March 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Check engine light came on. Vehicle would shake and have trouble accelerating when I put my foot on the gas pedal, it was worse if gone above 45 MPH. Vehicle was sent to mechanic for diagnosis and repair. P0302 code was read for #2 fuel cylinder misfire. PCV valve, Coil pack, All spark plugs, & Fuel injector were replaced. Check engine light is still on. Vehicle cannot be operated under mechanics safety recommendation. There is still a cylinder 2 misfire. Car can stall at anytime if operated. Dodge dealership have been notified and said there are no recalls. Warranty only covers up to 60,000 for power train issues. I’ve called another shop as well for a 3rd opinion, the engine has been failing in many vehicles with the same code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509341February 27, 2023
ELECTRICAL SYSTEM
Sliding doors stuck in lock position from the actuator
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506330February 8, 2023
UNKNOWN OR OTHER
Left sliding door actuator frozen. Unable to exit car if there is an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505810February 6, 2023
STRUCTURE:BODY
Rear passenger door is stuck in the lock position due to a faulty Lock Actuator. Huge. safety. risk and a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505012February 1, 2023
ELECTRICAL SYSTEM
Drivers side sliding door actuator broke leaving door in locked position. Unable to manually or electrically unlock door to open it. While researching this found passenger side door actuator broken leaving door in unlocked position. Unable to manually or electrically lock door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503888January 26, 2023
STRUCTURE:BODY
The trim located on the driver’s side door (next to the window, on the side of the window closest to the rear of the vehicle) came off while we were driving 70 mph down a highway. It hit near the window of the passenger door (on the driver’s side, where a child was seated), causing damage to our vehicle, and then continued to fly, thankfully not hitting any vehicles behind us. I report it because we have family who also have this same type of van and the exact same trim came off of the exact same spot. And I have seen multiple, multiple of the same type of vans since with the same exact missing trim. This is a safety risk to everyone else on the road, and it was a safety risk for my own family when it came off and barely missed a window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503567January 25, 2023
ELECTRICAL SYSTEM
Driver-side sliding passenger door lock gets stuck in locked position. Will not unlock with key fob or buttons inside the car. You have to manually push the lock with great force to get it to disengage. This is a serious hazard because it effectively traps people in the backseat because you cannot manually disengage the lock. This is apparently a known issue by the manufacturer, and it costs between $1100 and $1500 to fix. No warning lights or indicators signaled this problem prior to failure. First failure of this kind started 1/23/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501809January 14, 2023
UNKNOWN OR OTHER
My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501112January 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500096January 4, 2023
ENGINE
ENGINE IS THROWING A PO302 CODE, CYLINDER #2 HAS LOW COMPRESSION, EXHAUST VALVE GUIDE HAS LOOSE TOLERANCE FROM MANUFACTUER, DODGE WON'T STAND BEHIND REPAIR DUE TO 2ND OWNWERSHIP, DODGE KNOWES THIS IS A DESIGN FLAW AND NEEDS TO COVER THE REPAIR COST. IT IS MY UNDERSTANDING THAT SOME STATES HAVE CLASS ACTION LAW SUITS FILED, I AM UNABLE TO DRIVE OR SELL THIS VEHICLE BECAUSE OF THE ENGINE CODE AND REPAIR WILL COST +$3000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496115December 5, 2022
STRUCTURE:BODY
Both of my sliding door actuators are seized and won't unlock/lock. Currently, my driver side sliding door is stuck in the lock position. This is a safety hazard because if my car were in an accident and my kids needed to exit the vehicle, this door not opening would be an issue. Also, my passenger side sliding door also doesn't lock. This is an issue because anyone could enter my vehicle without me knowing and either steal the vehicle or could try to harm my wife or kids by waiting inside without them knowing. I have tried to discuss this with the dealership and with Dodge, but they are unwilling to inspect the vehicle without a fee. I currently don't have enough money to get my vehicle inspected or to get the repair done. I have looked online and I do see that this issue has occurred with the same model for years 2013-2017. I have also read online of other vehicle owners having a similar problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495473November 30, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the passenger’s side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494640November 22, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Cranks but no fuel fix. Possible TIPM fuel pump relay issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494037November 17, 2022
STRUCTURE:BODY
The sliding door on the driver's side is locked closed and it cannot be unlocked or opened. The sliding door on the passenger's side can be opened and closed, but cannot be locked. As such, that door can be opened when the van is driven. The door locking failures occurred without any warning. According to the mechanic, both failures were due to worn door latches, which can be repaired/replaced for more $1,300 each in parts and labor. The van was purchased used more than 5 months ago with an odometer reading of 61,380 miles. The odometer read 71,173 miles when the van was dropped off today to have the door latches fixed. A request was made for all replaced components and parts to be retained for inspection, if warranted at a later date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493602November 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489942October 19, 2022
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving approximately 6 MPH and crossing a railroad track, the driver's side front and driver's side rear passenger’s side air bags deployed. The contact stated there was no warning light illuminated. The contact stated that the police were on scene and filed a police report. The contact stated that the air bags deployed with force and damaged the side sliding door. The contact stated that the sliding door could not be opened. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that his insurance provider was sending an appraiser to inspect the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489624October 17, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
Passenger door lock actuator stuck in the unlock position. When manually locked, actuator began buzzing when unlocking using electric methods. The van will not always unlock the doors via key fob since this has happened. I have small kids, and in the event of an emergency, it is important to be able to reliable unlock the rear doors if vehicle evacuation were necessary. I am in the processes of ordering a replacement actuator and will self install, but will keep the original on hand if the need arrises for it to be inspected. The vehicle has not been looked at by anybody other than myself as I do my own mechanic work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488437October 7, 2022
ENGINE, ELECTRICAL SYSTEM
My cars engine light came on. First I thought it’s was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn’t start. I had to have it towed- the mechanic stated it’s always a problem em with dodge caravans it’s the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodge dealership and it’s a cylinder head that needs to be replaced. This car is 4 years old, just at 75,000. In the ordinal owner and maintenances as suggested by manufacturer. This is unsafe and I cannot drive my children around in this vehicle. This is a known issue with these. My mechanic had another one in his shop with the same issue, but only 45,000 miles. I cannot drive this car, as it will continue to crack and cash a fatality with my children in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan