Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11531803July 12, 2023
POWER TRAIN
Vehicle requires repair for Transmission part failure at 69,000 miles. Multiple mechanics and online complaint records show transmission issues as a common problem for this make and model. Owners should not be facing a major engine repair of over $3500 when the vehicle is 5 years old and just past the power train warranty period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530714July 6, 2023
AIR BAGS
The contact owns a 2018 Dodge Grand Caravan. The contact stated that after reversing out of a parking space and coasting to exit the parking lot, the driver’s and passenger’s side air bags deployed unintendedly and without impact. The air bags within both the driver’s and passenger’s side seats also deployed. The dealer was made aware of the failure, but the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure was 113,626.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530081July 3, 2023
STRUCTURE:BODY:DOOR
The contact owns a 2018 Dodge Grand Caravan. The contact stated the passenger’s side sliding door failed to open properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side sliding door actuator needed to be replaced. The vehicle was repaired. The contact stated on July 1, 2023, the driver’s sliding door also experienced the failure and failed to open properly. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527600June 18, 2023
POWER TRAIN
My POWERTRAIN/TRANSMISSION failed. I have 91,000 miles on this vehicle. the vehicle began to accelerate on its own while in traffic. I had just dropped my children off at school luckily. I was able to get the vehicle out of traffic safely. As I tried to turn around and go home it accelerated again. There were no warning signs, lights, or malfunctions prior to this happening. I called roadside to come get the vehicle. I am waiting for a diagnosis now. I have spoken to dodge and they are aware this happened. I accidentally misquoted the mileage at 97,000. It has 91,121.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525159June 3, 2023
STRUCTURE:BODY
Drivers side sliding door will not open. I am an automotive technician and i aware of the previous investigation into this issue that resulted in extended coverage on previous model 2015-2017 year Grand caravans and Town and countrys, but mnow im here with a 2018 Grand caravan, same defect,same part, not covered.This is a common safety issue and this specail coverage needs to be extended to cover up to 2020 model years as they all have the same common defect with inoperable door latches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523124May 21, 2023
ELECTRICAL SYSTEM
The actuators on the front door and one sliding door are not working. This causes my rear doors to not lock. A child could open the door while the car is moving since it is not able to be locked. A similar issue was investigated and a longer recall period was provided for 2015-2017 grand caravans, but this is obviously an issue with 2018s as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522946May 19, 2023
AIR BAGS, UNKNOWN OR OTHER
While I was driving my headrest exploded. Causing a loud noise and my neck hurts with nausea and dizziness. It was so scary and painful. Something about AHR problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522096May 15, 2023
UNKNOWN OR OTHER
The passenger sliding door on the driver’s side will lock up and has no mechanism that allows me to open/close the door manually. Essentially my passenger(s) are stuck on that side. I cannot use the overhead button near the rear view mirror or the button on the back near the door. I have tried to manually open the door and it does nothing either. This seems like a safety hazard that the door lock will not release up either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519838May 1, 2023
STRUCTURE:BODY
driver's side back door is stuck in the closed position. Unable to open from outside, unable to open via key fob and unable to open from roof panel. The lock appears to be in between the lock and unlock position. From my understanding its the actuator that needs to be replaced. This door has not been used near as often as the passenger back door and it has no issues. I see online where lots of people with different year models having this same issue. Some have recvd a letter of recall however I have not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519142April 26, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door failed to unlock as designed. The contact that stated that she attempted to unlock the door using the key fob and manually from the inside and outside the vehicle however, the door failed to unlock as designed. Additionally, the contact stated that prior to the door failing to unlock, she had heard a buzzing sound while operating the sliding door. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518543April 23, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Faulty lock actuator on driver’s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518544April 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518547April 23, 2023
ENGINE
Cylinder 2 misfire on V-6 engine. van has 66,000 miles. run good. appears there are no air or fuel leaks. Dodge dealer in our town went out of business. No dealer for 40 miles. Car belonged to my parents for 3 years prior and they never had any problems. Van has been serviced regularly. shouldn't there be a recall on this. google is loaded with the same complaint and it says probably a bad head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518359April 21, 2023
SEATS
While I was driving, I was hit in the back of the head causing me to get dizzy. I thought someone was in my van and punched me. I slammed on my brakes and jumped out. No one was in there. It was my headrest that deployed. I didn’t know that a headrest deploying was a thing. I noticed a small plastic piece on my seat. After looking at the headrest, it’s visibly broke. I have a migraine headache, left side neck pain, and have to drive with my seat back further as to not have my head tilted forward when driving. Had I been going faster this could have no doubt caused an accident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11517942April 19, 2023
STRUCTURE:BODY
Both sliding doors on my dodge caravan stop locking/unlocking. The driver side door stopped working while in the locked position and the door will not unlock from inside or outside of the vehicle. This is a safety hazard, especially while having kids in the back and the door will not open at all. I have read online that this is a common issue, but is not a recall. This should be a recall since the door just stopped working. What happens when both stop working in a vehicle and the person has no way to get people out of the back, especially if it is used as a handicapped vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516524April 11, 2023
ENGINE
WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. THE ENGINE IDLE WAS ROUGH. I CHECKED THE CODE AND IT WAS A MISFIRE IN CYLINDER #2. I HAD THE SPARK PLUGS CHANGED AND THE VAN STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. IT LOSES POWER ON ACCELERATION. I HAD A MECHANIC LOOK AT IT AND THEY FOUND A DEFECTIVE VALVE GUIDE IN THE CYLINDER. THEY STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE. HE SAID IT IS A COMPRESSION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516146April 9, 2023
ELECTRICAL SYSTEM
The power locks in each door have failed and no door is accessible from the outside with exception to the drivers side front door. I am no longer able to open the passenger door nor the drivers side and passengers side sliding doors. This began while my kids were in the van and they were unable to get out without climbing through the van. The lock actuators in every single door have failed. There does not seem to be a root cause. I locked the van one evening and found the drivers side door no longer unlocked with the fob. Shortly after, the passengers side door lock failed altogether. As of tonight, both sliding doors cannot be unlocked and are jammed shut. There is no damage, this just appears to be a mechanical failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514376March 29, 2023
STRUCTURE:BODY
In June 2022 the driver's side sliding door became stuck in the locked position. It was difficult to get my young children in/out of the vehicle safely. I took the van to the dealership where I was charged over $900 to have the actuator replaced (See attached). From doing research online, I see that there is a known issue with this specific part for vehicles produced in 2015-2017 and an extended warranty was given to those vehicles because it was found to be unsafe. (NO. D-21-15 see attached) Unfortunately, my vehicle was produced in November 2017 and the extended warranty only covers vehicles up to January 2017. From my understanding, this part is not supposed to break or have to be replaced. The problem with this piece of the vehicle is clearly still an issue with vehicles produced after January 2017. As of Sunday, March 26, 2023 I am now having the same issue AGAIN with the other passenger side sliding door and will need the actuator replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512777March 20, 2023
POWER TRAIN
Transmission leak leading to transmission needing to be rebuilt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511944March 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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