Dodge Grand Caravan Complaints (2019)

245 consumer complaints on file.

#11616174September 24, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616286September 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615208September 18, 2024
ENGINE, POWER TRAIN
I had the check engine light on for an unknown amount of time, as the initially lookover of the vehicle with the dealership advised it was a gascap sensor. However, they did attempt to fix by changing the sparkplugs when it was inspected June 2024 which didn't correct the issue. Since then, it has been looked at by 2 mechanic shops due to the following problem. When I drive at 40+ mph, the car starts shaking violently. When ran with diagnostic/ testing the engine, it was found that Cylinder 2 keeps misfiring/ has a pressure issue, even after replacing the spark plugs and the fuel injector. Even after replacing those components, the cylinder misfire , lowered compression, and the shaking while driving all still persisted. They suggested fixing the issue with replacing the entire engine and avoiding driving until then, as driving it could potentially cause the engine to stop working while driving/ cause an accident. The dealership advised the engine issue would fall under the powertrain. It is available for review, as I have avoided driving it since, due to worries that the car will either stop working while I drive it, or the engine could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612803September 5, 2024
POWER TRAIN
I was driving down the road at about 40 MPH when the transmission suddenly went out, posing a safety risk to not only myself, but other drivers on the road. It went out of gear, wouldn't go back in, and luckily enough, I was on a town road and not a highway. I had my vehicle towed and a transmission repair shop confirmed the entire transmission was completely blown out, which is ridiculous for a 5-year-old vehicle. Despite having over 150,000 miles, this still shouldn't be an issue. Besides the obvious safety risks, I'm now left with an over $5,000 repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610737August 25, 2024
ELECTRICAL SYSTEM
Drivers side passenger sliding rear door is stuck in the locked position and will not open. I believe the door actuator is froze in the locked position. A disabled person who was riding in that seat was unable to get out the vehicle on his own. He had to be moved to the other side and exit the working door. Had there been an emergency, we would have lost a lot of valuable time. I have an appointment with dodge for an inspection. Google searches find many people have this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608139August 13, 2024
AIR BAGS
While driving car, airbag indicator goes on and off multiple times during drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603824July 22, 2024
UNKNOWN OR OTHER
UNKNOWN The reverse camera does not function properly when the vehicle is hot or when the vehicle is in a hot environment. It consistently fails to show a picture of what is behind the vehicle when the vehicle is left in the sun or when the vehicle has been running and the engine is still hot. The vehicle is available for inspection. The problem has not been inspected by an independent service center. Nor has the vehicle been inspected by the manufacturer, police, insurance representatives or others. There are no warning lamps or messages. However, when it's hot outside the vehicle, the speedometer screen on the driver's dashboard is faded. It stays faded until cabin cools down and then it no longer looks faded. Each time it fades, the reverse camera doesn't work. When the outside environment is cold outside the speedometer screen and reverse camera work fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601843July 14, 2024
SEATS
The back seats still rattle .. if it was already repaired ... has apparently broken loose again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600493July 9, 2024
ELECTRICAL SYSTEM
The driver's side sliding door will not unlock or open. It was working previously without any problems and now it will no longer open remotely or manually. This is very unsafe for my passengers since they would be trapped inside the vehicle in an emergency or accident situation. I am aware of this being an ongoing problem with the Dodge Caravan Lock Actuator and that a recall was issued for 2015-2017 models. This recall needs to be expanded to include all years from 2018-2020 as it is the same faulty Lock Actuator problem. There is also a class action lawsuit regarding the faulty Lock Actuators. Please put pressure on FCA US, LLC to expand the recall and fix all of their faulty Lock Actuators. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599875July 7, 2024
POWER TRAIN
Transmission went out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598085July 1, 2024
STRUCTURE:BODY
Driver side passenger door is stuck in locked position. Cannot manually open door. This is a huge safety risk as all rear passengers must exist passenger side rear door. I am learning that this is a very common safety issues with these vehicles and Dodge will not do anything about it. Extremely unacceptable that they will not fix it. Simply profits over people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597752June 29, 2024
AIR BAGS
Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592439June 4, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Cylinder misfire #2 Is a permanent code.the first time I got it fixed the car just stopped with no warning I couldn't get it to start unless the driver door was open. The shop had it for am entire month and had a new head rebuilt 2 weeks later the light was back on. It would go off and on for the next year, we changed filters, plug, gasket. After I got it inspected last year when the light turned off for a day that was the last time it was off. I haven't been able to get it inspected yet it's over due. 2019 was 5 years ago I've never had these problems with any other vehicles that's 10+ older. They need to do something they know what's going on it happened it 2012 and they discontinued the vans in 2020. They need to make it right. The engine is not safe it randomly loosed acceleration or occasionally gains it. I'm afraid of crashing into someone or being stranded somewhere or it dying in the middle of the road. I need this vehicle I'm still paying for it and don't really have other options to for other transportation while this one gets into a shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591448May 30, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590530May 24, 2024
SEATS
The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my Surgical leg (I had a total hip replacement nearly 6 months ago), since I have to use my right foot, causing pain to shoot all the way up my leg to my hip, and it's been hurting my back, as well. In the attached photo, it shows how far up the seat is in relation to where the steering wheel is located. I have also attached the Owner's Manual. The relevant pages regarding the front driver's power seat are between 46 & 48. When you go on YouTube, it shows that a large # of people have had this same issue. We all have came to similar conclusions: 1) Did a fuse blow? 2) Is there a short in the System? And 3) Did the Power Seat Motor stop working? Yes! But, why did it stop working? There seems to be a Manufacturing Flaw. Otherwise, this many vans would not be experiencing the same exact issue. I had the seat looked at by 210 Family Auto Mechanic. Nothing was blocking the seat underneath. The seat is not off track. And, the Power Seat Switch is still working!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589750May 20, 2024
ELECTRICAL SYSTEM
Driver side passenger sliding door DOES NOT OPEN. It is not unlocking, stays in lock position. Completely unable to open the door without breaking it. HUGE safety issue with having kids being stuck in the car and not able to order the door. Seen numerous people having same issue with the latching system. No warning was given on the door not being able to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589781May 20, 2024
ENGINE
My 2019 Dodge Grand Caravan SXT check engine light went on about 6 months ago. The engine was running rough and the mechanic said it could be an issue with one of the cylinders misfiring. They replaced the spark plugs and censors and it did not solve the issue. After some online research, it sounds like there are many 2019 dodge grand caravans where cylinder 2 seizes up and stops the engine dead. This could be dangerous if it happened while driving. The van has only 96,000 miles and should not have engine issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588846May 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor detected. The contact stated that fuel was leaking from the fuel tank onto the ground. The vehicle was towed to the dealer, where the fuel tank and fuel pump assembly were replaced. The contact related the failure to NHTSA Campaign Number: 20V278000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 24,447.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588698May 14, 2024
UNKNOWN OR OTHER
The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588508May 13, 2024
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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