Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11449452January 30, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The TIPM unit is causing issues for my wife and kids there is a recall on other models with the same part that is causing issues why wouldn’t it be a safety issue for this model as well if it can cause the same safety concern
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445289December 28, 2021
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2012 Dodge Grand Caravan. The contact stated that he was a mechanic, calling on the behalf of the customer. The contact stated that the customer informed him that there were issues starting the vehicle in which on some occasions the vehicle would not start without warning. The contact diagnosed the vehicle and determined that the fuel pump integrated into the TIPM and the contacts on the fuel pump are not making good contact. As a result, the fuel pump fails intermittently, and the engine could stall. The contact referenced NHTSA Campaign Number: 15V115000 (electrical system) as the same TIPM system installed in the customer's vehicle however the vehicle information was not a part of this recall. The contact stated that he contacted the manufacturer and was advised that the vehicle was not in any recalls. The failure mileage was 107,920.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444340December 19, 2021
ELECTRICAL SYSTEM
Vehicle randomly shuts off while driving. No known cause or correlation between incidents. All electrical and power steering good off, without any warning. Happens multiple times daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442472December 2, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving 55 MPH on the highway all the lights on the dashboard began flashing and the vehicle lost ALL power - No power steering, no brakes, no engine, nothing. Luckily I was going uphill in the mountains without any traffic and was able to eventually stop. Had there been a vehicle behind me, the results could have been fatal. The vehicle was towed to a nearby trusted shop. They are saying it needs a whole new engine. The problem is, even with a replacement engine, this could happen again with a new/rebuilt Chrysler/Dodge engine. Keep reading please. In researching, I found that this is a known issue with this and other Chrysler/Dodge models. There was a previous Class Action Suit in California settled regarding this issue that required all plaintiffs to file before December 2018. Sadly, I did not purchase the vehicle until 2019 and this issue did not occur until 2021. I'm hoping there is some way to make Chrysler/Dodge accept responsibility for this through a recall or another class action suit as I have read many complaints online regarding this issue. How many people have to die before somebody does something about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440701November 16, 2021
FUEL/PROPULSION SYSTEM
After many tries, the van wouldn't start. Finally started. Brought it to the mechanic. They said the pressure in the fuel pump would drop 15-20 psi and then raise back to spec. They replaced the fuel pump. Van still wouldn't start. Mechanic tested and found the fuel pump was not getting power from the TIPM control module, due to a faulty fuel pump relay. Mechanic said Dodge had issued an external fuel pump relay part due to the issue occurring in many vehicles, however a safety recall had not been issued. Mechanic installed the part and the van starts now. Seems like the fuel pump issue was known by Dodge and should be covered in a safety recall as the TIPM control module used is faulty. Instead of a safety recall, Dodge issued an external relay part to fix the faulty part, but then didn't cover the cost of it for its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437284October 19, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE TIPM FAILED, THIS HAS BEEN CONFIRMED WITH A MECHANIC. IT IS AVAILABLE FOR INSPECTION. THE CAR'S FUEL PUMP KEEPS RUNNING EVEN WHEN THE CAR IS TURNED OFF WHICH DRAINS THE BATTERY. I AM CONCERNED THAT IT MAY CAUSE A FIRE AND BURN MY HOUSE DOWN. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND CERTAIN VIN NUMBERS ARE RECALLED. I WAS TOLD MY VIN NUMBER IS NOT ON RECALL. WITH THIS BEING A KNOW PROBLEM, ALL VIN'S SHOULD BE ON RECALL. THIS MAKES YOUR CAR UNUSABLE AND IF THE CAR CUTS OFF IN TRAFFIC, A REAL SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434033September 23, 2021
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while operating the vehicle, several times, air bag, ABS, and battery warning lights illuminated before the vehicle stalled. After restarting the vehicle, the vehicle operated normally for a while before the failure recurred. This keeps recurring in spite of changing alternator and battery twice in two months. Mechanics including an auto-electric technician from Northern Virginia were not able to pinpoint the exact cause. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage started at 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433322September 17, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
It refuses to start. Light comes on the dash for the throttle body and when fuses were tested it was found that the TIPMs power cuts out. Which led to a research and found online that a recall on that exact issue/part was for certain 2011-2012 models. I called my local dodge dealership and was told that my van didn't fall under that recall because it was VIN specific. If my 2012 Dodge grand caravan is having those issues, why is it not under the recall. This car is my main transportation for myself and my family. I have 5 school aged kids that rely on this vehicle for transportation everyday. I NEED this to be taken care of as soon as possible, please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430319August 24, 2021
ENGINE
The vehicle was inspected and seemed fined when purchased. However my engine shut down on the interstate almost causing me wreck with my children. The vehicle has been diagnosed and the problem was the engine, however I only had it for two weeks and I can’t afford $700 plus dollars and even though I have a warranty on the engine, the warranty company says it’s not covered. I seen that the temperature hand had moved from the middle to hot, but then it moved all the way to cool.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427942August 5, 2021
ELECTRICAL SYSTEM
The car shutoff on me while I was driving home. It shut off on the bridge while I was driving home and wouldn't start for 30minutes. It finally started up and I made it home but the next morning it wouldn't start up at all. I got it jumped and took it to midas and they checked everything and said it is a computer issue. I called dodge d they told me $180 just to look at it. I see all these comments about the same issue and I don't understand why there is not a recall for this problem!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426610July 27, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving and the vehicle stalled out. Could have been hit if someone was right behind me. At first the car would keep turning over trying to start and it would after awhile, then lead to going out to the car and the battery completely drained. I had to replace a whole battery and alternator and it is still draining the battery (fuel pump rely). I don't see why there hasn't been a recall to fix this with as many complaints as there are online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426056July 22, 2021
SEATS
Passenger side active head rest deployed while the car was parked without a rear end collision. No SRS light or anything. Unable to reset the headrest and no active recalls for the car even though there is an active lawsuit out of Florida about the same issue. See https://www.classaction.org/news/class-action-hundreds-of-thousands-of-dodge-jeep-chrysler-vehicles-equipped-with-defective-active-head-restraints#embedded-document We will be contacting the dealer in the morning to see if we can get the headrest replaced free of charge but unless there is a investigation and force recall by you i am afraid the dealer will not provide us with a fix without charging us an arm and a leg. I am afraid to drive the car now under the suspicion that the driver side headrest may blow at any point leaving me with either a crash or injury to my head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425715July 20, 2021
ENGINE, STEERING, ELECTRICAL SYSTEM
My wife and I have a 2012 Dodge Grand Caravan, my wife drives the car on a daily basis school runs, etc with our 4 kids. While driving the kids to school and stopped at a red light the vehicle suddenly with no warning lost all power and shutdown. My wife said she was able to restart it again right away, then just before she got home the car suddenly and again no warning shut down everything no power whatsoever she was unable to remove the key from the ignition. After attaching a battery pack we were able to get it restarted and drive home Thankfully no one was behind her at the time as it would most definetly have resulted in a crash. Since then this has occured several more times sometimes it will be a day or couple days but it will always just die with no warning, My wife refuses to drive the car now as both she and I are afraid for the kids and her safety. I have checked and fixed various items including a new battery,alternator and ASD relay all of which did not fix the issue. I see dodge has issued recalls for the ignition switch on previous years. I believe Dodge needs to look at the 2012 and fix whatever this issue is as I have saw numerous people experiencing the same issue. I am a father supporting my wife and 4 kids and cannot afford a bottomless pit of maybe its this/that. Dodge needs to step up it could be the difference of saving someones life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422836June 29, 2021
ELECTRICAL SYSTEM
Bought the van and with in 2 Days just driving an it cuts off, No warning Nothing, Can click back on at any time...Engine reeves up sounds like it's gonna blow up.. You have to either put it in Neutral or pull off the road and turn it off and it will crank right back up... It does this at any given time.. This is VERY DANGEROUS WHEN YOUR DRIVING AT HIGH RATES OR LOW RATES OF SPEED. IT'S GONNA CUSS A BAD WRECK ONE DAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420802June 14, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2012 Dodge Caravan. The contact stated that while driving 65 mph, the air conditioning independently turned off with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle started to lose motive power as he began to pull off to the shoulder of the highway. The contact stated that another unknown warning light illuminated and the vehicle shut-off. The contact pulled over and saw black smoke coming from the engine. After opening the hood, there was more smoke coming from the engine. The contact had the vehicle towed to an independent mechanic who stated that the engine had caught fire due to a defective oil pump. The manufacturer was notified of the failure and the contact was informed that an inspector would be sent out to perform an investigation. The vehicle remained in the possession of the mechanic. The vehicle was not yet repaired. The failure mileage was approximately 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420480June 10, 2021
ENGINE
Engine shut off while driving down highway. No warning alarms. I managed to pull off highway. Vehicle started back up with no problems. Wife is now afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415692May 8, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN TURNING THE KEY OVER TO START THE VEHICLE IT WILL KEEP TURNING OVER BUT NOT CRANK AND IT WILL NOT STOP TURNING OVER UNTIL YOU SWITCH THE KEY IN OFF POSITION. ALSO, AT TIMES THE VAN WILL STALL WHILE RUNING AND SHUT OFF. SO FAR IN PARKED POSITION BUT I AM AFRAID IT COULD HAPPEN WHILE DRIVING. THE FUEL PUMP WILL KEEP RUNING AFTER THE IGNITION HAS BEEN SHUT OFF AND THE KEY TAKEN OUT. THIS RUNS THE BATTERY DEAD AND WILL LEAVE YOU SITTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415172May 4, 2021
ELECTRICAL SYSTEM, SEAT BELTS
MY DOORS ARE UNLOCKING BY THEMSELVES AFTER I LOCKED THEM. SEAT BELT WARNING GOING OFF WHEN SEAT BELT IS ENGAGED.VEHICLE IS STATIONARY WITH DOOR LOCKS AND IN MMOTION FOR SEAT BELT WARNING GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414710May 1, 2021
UNKNOWN OR OTHER
VAN RANDOMLY DOES NOT START/DIES. BATTERY HAS BEEN REPLACED FIXED ISSUE FOR A DAY OR TWO THEN STARTED DOING THE SAME THING. HAS BEEN TO A LOCAL MECHANIC COULD NOT FIND ANYTHING ON COMPUTER. TOOK TO CHRYSLER DEALERSHIP REPLACED KEY FOB AND REPROGRAMMED WCM TESTED OK. BROUGHT IT HOME, NEXT DAY ISSUE HAD RETURNED. I DID SOME RESEARCH ONLINE AND SEEMS TO BE A RECURRING PROBLEM IN THESE VEHICLES. USUALLY THE TIPM. SAYS THERE WAS A RECALL BUT THAT HAD BEEN OMITTED. THIS COULD BE A VERY SERIOUS/HAZARDOUS PROBLEM AND SHOULD BE CONSIDERED AGAIN FOR THE RECALL. OBVIOUSLY DEFECTIVE IF SO MANY HAVE HAD THE SAME PROBLEM. I BELIEVE THE NHTSA SHOULD RECONSIDER THIS RECALL BEFORE SOMEONE IS SERIOUSLY INJURED IN AN ACCIDENT DUE THE THE VEHICLE STALLING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414735May 1, 2021
ELECTRICAL SYSTEM
MY 2012 DODGE GRAND CARAVAN 3.6L SHUTS OFF RANDOMLY WHILE DRIVING. IT HAS HAPPENED AT HIGHWAY SPEED ON THE INTERSTATE IN TRAFFIC AND ON LOCAL ROADS. THERE IS NO WARNING. IT WILL RESTART. THERE IS A RECALL FOR THIS ISSUE FOR 2008-2010 CARAVAN, BUT OBVIOUSLY IT NEEDS TO BE EXTENDED. THIS IS A DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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