Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10545732September 27, 2013
SUSPENSION
WHILE ON A 500 MILE TRIP THE RIGHT FRONT WHEEL BEARING OVERHEATED AND CAUSED WHEEL TO SEIZE UP ON THE HIGHWAY. HAD TO HAVE VEHICLE REPAIRED OUT OF TOWN AND INCURRED MOTEL EXPENSES FOR THE NIGHT OF THE BREAK DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543667September 15, 2013
WHEELS, TIRES
LOW TIRE PRESSURE LIGHT CAME ON WHILE DRIVING 70 MPH PULLED OVER TO CHECK TIRE WHILE CHECKING THE TIRE PRESSURE IN TIRE THE TPMS SENSOR/VALVE STEM BROKE CAUSING ALL OF THE AIR TO ESCAPE FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543682September 15, 2013
ELECTRICAL SYSTEM
3 WEEKS PRIOR TO THIS INCIDENT THE VEHICLE WAS NOT STARTING SO THE LOCAL DEALERSHIP ORDERED A WIN . IT TOOK THREE WEEKS TO GET THE PART(WIN). WE GOT THE VAN BACK AND NOW IT IS STARTING TO HAPPEN AGAIN. THE DEALERSHIP SAID THAT THEY HAVE TO GO THROUGH CHRYSLER TO ORDER THE PART BECAUSE THEY BASICALLY QUIT USING THE MANUFACTURER AND ARE USING A NEW ONE NOW . NOW, WHY HAS THERE NOT BEEN A RECALL ON THIS PART? COST OF ALL SO FAR HAS BEEN 680.00 . THIS INCLUDES TOW, PART AND LABOR. THE PROBLEM IS STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543297September 12, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE CHECKING THE TIRE PRESSURE IN A CUSTOMER'S TIRE THE TPMS SENSOR/VALVE STEM BROKE CAUSING ALL OF THE AIR TO ESCAPE FROM THE TIRE. THE TIRE WAS REPAIRED FOR $45. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538060August 30, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VAN HAS BEEN HAVING PROBLEMS STARTING, IT MAKES A CLICKING NOISE BUT THE VAN WON'T TURN ON, YET ALL OTHER ELECTRICAL DEVICES CONTINUE TO WORK PERFECTLY. AFTER SEVERAL ATTEMPTS THE VAN WILL EVENTUALLY START, BUT OTHER TIMES WE HAVE HAD TO LEAVE IT OVERNIGHT PARKED DUE TO IT NOT STARTED AFTER TRYING FOR ALMOST AN HOUR. WE REPLACED THE BATTERY, AND THE PROBLEM PERSISTED. WE TOOK IT TO A DODGE DEALERSHIP AND THE WIN MODULE WAS REPLACED AND A NEW KEY WAS ORDERED AND REPROGRAMMED AT A COST OF ALMOST $1000! A FEW WEEKS AFTER GETTING THE VAN BACK THE PROBLEM STARTED AGAIN AND ONCE AGAIN LEFT ME (PREGNANT) AND MY 2 YOUNG CHILDREN STRANDED IN 101 DEGREE TEMPERATURE. A TECH FROM THE DEALERSHIP MET WITH US THIS MORNING TO LOOK AT THE VAN AND SUGGESTED IT MIGHT BE THE STARTER. WE CAN'T CONTINUE TO PURCHASE PARTS AND PAY FOR LABOR AND YET THE VEHICLE ISN'T WORKING AS IT SHOULD. THIS IS DANGEROUS FOR A PREGNANT WOMAN WITH A NEWBORN ON THE WAY AND TWO YOUNG CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537167August 25, 2013
WHEELS, TIRES
ON JULY 2, 2013 THE TIRE PRESSURE LIGHT WENT ON. I WENT TO PUT AIR IN THE DRIVER'S SIDE FRONT TIRE. THE VALVE STEM BROKE OFF RESULTING IN A FLAT TIRE. I HAD THE VALVE STEM REPLACED AT A COST OF $140.00. ON AUGUST 20, 2013 THE LIGHT CAME BACK ON AGAIN. I TOOK IT BACK TO GOOD YEAR. THEY TOLD ME THE TWO VALVE STEMS ON THE PASSENGER WHEELS, FRONT/BACK WERE VERY CORRODED. THEY DID MANAGE TO FILL BOTH TIRES FOR ME. THE LIGHT WENT OFF. TWO DAYS LATER, THE LIGHT CAME ON AGAIN. I WENT TO FILL THE TIRES AND THE ONE VALVE STEM BROKE OFF, ANOTHER FLAT TIRE! PUT ON THE SPARE, DROVE HOME, CALLED AROUND AND HAD TO TAKE IT IN TO BE FIXED AGAIN. $700 LATER, 4 NEW TIRES, ANOTHER TPMS REPLACED, AND AN ALIGNMENT. TWO VALVE STEM ARE STILL IFFY, BUT THEY SAID THEY SEALED OKAY........ I AM NERVOUS ABOUT ALLOWING MY WIFE AND THREE SMALL CHILDREN TO RIDE IN THIS CAR WITH TWO MORE CORRODED VALVE STEMS. WHO KNOWS IF THEY WILL POP OFF AND CAUSE AN ACCIDENT. I'M SEEING OTHER PEOPLE HAVE HAD THE SAME PROBLEMS. I BELIEVE A RECALL SHOULD BE MADE TO HAVE THIS PROBLEM CORRECTED. ~THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535508August 15, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS JUST STARTING DRIVING AFTER BEING AT A STOP. I USED THE WINDOW CONTROL THAT AUTOMATICALLY ROLLS THE WINDOW COMPLETELY UP. WHEN THE WINDOW REACHED THE TOP, THERE WAS A LOUD POPPING NOISE. AFTER THAT, THE WINDOW STARTED SLOWLY SLIDING DOWN ON IT'S OWN. MY HUSBAND DISASSEMBLED THE DOOR AND REPLACED THE WINDOW REGULATOR. SINCE THAT TIME (10 MONTHS AGO), THE SAME THING HAS HAPPENED A TOTAL OF 3 TIMES. THE BELIEF IS THAT IT IS AN ELECTRICAL PROBLEM, MAKING THE COMPUTER SYSTEM THINK THAT THE WINDOW ISN'T UP ALL THE WAY (POSSIBLY A SENSOR NOT DETECTING THAT THE WINDOW IS COMPLETELY UP). THE SYSTEM THEN KEEPS TRYING TO ROLL THE WINDOW UP MORE, SNAPPING THE CABLES CONNECTED TO THE REGULATOR. NOT ONLY IS THIS A NUISANCE, IT IS AN EXPENSIVE FIX. IT IS ALSO VERY DISTRACTING WHILE DRIVING AND COULD CAUSE AN ACCIDENT DUE TO THE LOUD NOISE WHEN IT BREAKS, AS WELL AS TRYING TO KEEP YOUR WINDOW FROM FALLING INTO YOUR DOOR WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535060August 13, 2013
ELECTRICAL SYSTEM
OUR GRAND CARAVAN IS EXPERIENCING THE SAME ELECTRICAL PROBLEM THAT THE 09 RAM TRUCKS AND 09 JOURNEY'S EXPERIENCED. OUR DRIVER DOOR CONTROLS FOR THE MIRRORS, THE DRIVER AND PASSENGER WINDOWS, DOOR LOCKS, AND WINDOW LOCKS ARE NOT WORKING. I CONTACTED OUR LOCAL DODGE DEALER WHO TOLD ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL. GIVEN THAT THE RAM AND THE JOURNEY HAD THE EXACT SAME PROBLEM I WOULD LIKE TO KNOW IF THE CARAVAN CAN BE ADDED TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525260July 16, 2013
WHEELS, TIRES
VALVE STEM BROKE ON FRONT DRIVERS SIDE TIRE AFTER PARKING IT IN THE DRIVEWAY. TIRE WENT FLAT AND HAD TO REPLACE VALVE STEM, 1 MONTH LATER THE PASSENGER FRONT VALVE STEM BROKE DRIVING ON THE HIGHWAY CAUSING THE TIRE TO IMMEDIATELY GO FLAT. RESULTING IN REPLACING TIRE AND VALVE STEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524821July 15, 2013
AIR BAGS, ENGINE AND ENGINE COOLING, STRUCTURE
THE DRAIN FOR THE AC LEAKS UNDER THE PASSENGER SIDE DASH. A RECALL (K25) WAS ISSUED BECAUSE THE LEAKING WATER CAN AFFECT THE AIR BAG CONTROL. CHRYSLER WILL NOT COVER THIS VEHICLE CLAIMING THE VIN # IS NOT INCLUDED. THE PROBLEM AND SAFETY CONCERNS ARE THE SAME AND THE RECALL SHOULD BE EXTENDED TO COVER ALL AFFECTED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521805June 25, 2013
WHEELS
NUT CAME LOOSE FROM VALVE STEM AND TIRE DEFLATED ON 2 DIFFERENT OCCASIONS WHILE VEHICLE WAS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520299June 19, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRE PRESSURE MONITOR SENSORS. *SMD THE CONSUMER STATED THE TECHNICIAN NOTED THAT THE TIRE VALVE STEM MADE OF ALUMINUM, CORRODED AND CAUSED THE RETAINING NUTS TO SPLIT. THE CONSUMER HAD TO REPLACE ALL FOUR TIRE PRESSURE MONITOR SYSTEM SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513060May 21, 2013
ELECTRICAL SYSTEM, ENGINE
PURCHASED USED 2009 DODGE GRAND CARAVAN SXT IN 2/2013. VEHICLE HAS LOST POWER MULTIPLE TIMES AT VARIOUS SPEEDS (5 MPH TO 35 MPH). EACH TIME IT HAS BEEN TRIGGERED BY A "BUMP" IN THE ROAD (IE. SMALL POTHOLE, RAILROAD TRACKS, ETC. SOMETIMES WHILE TURNING A CORNER, OTHER TIMES NOT). EACH INCIDENT HAS REQUIRED CAREFULLY GETTING TO THE SIDE OF THE ROAD AND PUTTING THE CAR IN "PARK" AND RESTARTING. HAVE ALREADY BEEN TO ONE MECHANIC WHO COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. WILL TRY A DODGE DEALER NEXT. I AM VERY DISAPPOINTED THAT DODGE HAS NOT LOOKED FURTHER INTO THIS ISSUE CONSIDERING THE NUMBER OF COMPLAINTS ON THIS SITE ALONG WITH THE FACT THAT IT HAS RECALLED THE 2010 MODEL FOR THIS VERY REASON. ALSO, VERY SORRY THAT I TRADED IN A 2001 DODGE GRAND CARAVAN FOR THIS VEHICLE. THE MANUFACTURE DATE FOR MY VEHICLE IS 12/08. I HOPE SOMEONE WILL INVESTIGATE THIS ISSUE FURTHER. HAVING THE ENGINE LOSE POWER WITH NO WARNING WITH TWO YOUNG CHILDREN IN THE BACKSEAT IS ABSOLUTELY TERRIFYING. CLEARLY, THE 2010 DODGE GRAND CARAVAN RECALL FOR ELECTRICAL PROBLEMS HAS NOT INCLUDED ALL DODGE GRAND CARAVANS WITH THIS PROBLEM SINCE THERE ARE MANY COMPLAINTS LISTED ON THIS PAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511047May 8, 2013
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPM WAS ON. STOPPED TO CHECK TIRE PRESSURE. WHEN WENT TO UNSCREW CAP ON REAR PASSENGER TIRE, AIR STARTED SHOOTING OUT AND TIRE WENT FLAT IN SECONDS. VALVE STEM ASSEMBLY HAD CORRODED AND BROKE OFF IN CAP. IF I WERE DRIVING, MY FOUR CHILDREN AND I COULD BE DEAD. THIS WOULD HAVE BEEN A VERY SERIOUS ACCIDENT. SOMETHING HAS TO BE DONE. DODGE IS USING FAULTY VALVE STEMS, ENDANGERING PEOPLE'S LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510905May 7, 2013
ELECTRICAL SYSTEM
OUR VAN HAS STALLED NUMEROUS TIMES WHILE IN MOTION OVER THE PAST 2 WEEKS. THERE IS NO EARLY WARNING WHEN IT WILL HAPPEN. IT HAS HAPPENED IN PARKING LOTS AT 5 MPH AND ALSO AT AT HIGHWAY SPEEDS. WHEN IT STALLS, ALL ELECTRICAL COMPONENTS STILL WORK, BUT THE POWER STEERING AND POWER BRAKES NO LONGER WORK. IT HAS NEVER FAILED TO RESTART. I HAVE SEEN ON NHTSA'S WEBSITE THAT THERE IS A RECALL ON THE SAME VEHICLES MADE BETWEEN AUG 2009 AND JUNE 2010, BUT NOT MY VAN WITH A BUILD DATE OF JAN 26, 2009. THE PROBLEM ON THE RECALL IS THAT THE WIN MODULE NO LONGER HOLDS THE KEY IN THE RUN POSITION, IT FALLS TO ON AND THE VEHICLE STALLS. I ALSO SEE NUMEROUS COMPLAINTS ON NHTSA'S WEBSITE FOR PRE AUG 2009 DODGE GRAND CARAVANS BUILT PRIOR TO AUG 2009, SO I AM NOT THE ONLY ONE EXPERIENCING THE ISSUE. THE RECALL NEEDS TO BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508937April 20, 2013
WHEELS, TIRES:VALVE
LEFT REAR TPMS VALVE STEM CORRODED AND FAILED WHILE DRIVING ON HIGHWAY. TIRE QUICKLY DEFLATED. TIRE DEALER REPLACED TIRE, BUT VALVE STEM WAS TOO CORRODED, SO A REGULAR VALVE STEM WAS USED. TWO DAYS LATER, THE RIGHT FRONT VALVE STEM FAILED, AGAIN WHILE DRIVING ON HIGHWAY. WHILE AT TIRE DEALER, I HAD THEM REPLACE THE OTHER TWO TPMS SENSORS THAT HADN'T FAILED (YET). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503121March 15, 2013
STEERING, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
VEHICLE WHILE BOTH DRIVING ON ROAD AND IN PARK STALLS. IT GIVENS NO NOTICE OR WARNING THAT THIS IS GOING TO HAPPEN. AT LEAST 10 TIMES I HAVE NOTICED THAT THE IGNITION SWITCH HAS "MOVED" FROM THE "RUN" POSITION TO "ACCESSORY," BY ITSELF. I HAVE TAKEN IT TO 3 DIFFERENT DEALERS BUT EACH HAS SAID THEY COULDN'T FIND AN ISSUE NO CODES HAVE BEEN COMING UP IN THE COMPUTER. I EVEN HAD IT STALL IN THE DEALER WHEN I PICKED IT UP YET THEY HAVE NOT DONE ANYTHING TO FIX THE PROBLEM. WHEN IT STALLS THE STEERING WHEEL IS EXTREMELY HARD TO MOVE. I HAVE 3 SMALL CHILDREN IN THE CAR WHEN IT STALLS ON MAIN ROADS IT IS VERY FRIGHTENING AND DANGEROUS TRYING TO CONTROL THE CAR, PUT IT INTO NEUTRAL OR PARK AND GET IT TO START OR TRY TO GET TO A SAFE PLACE TO RESTART IT! I HAVE CONTACTED CHRYSLER-DODGE CUSTOMER SERVICE, SERVICE MANAGERS ETC ALL TO NO AVAIL. I ASKED THE DEALER SERVICE MANAGERS IF THERE WAS ANY RECALL AND THEY TOLD ME THERE WASN'T ANY....I SEE ON NHTSA WEBSITE THERE IS ONE BUT IT IS FOR 2010 AND UP BUT THE 2009 VEHICLES ALSO HAVE THE SAME STALL PROBLEM! REPORT RECEIPT DATE: MAR 01, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 COMPONENT(S): ELECTRICAL SYSTEM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501012March 2, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
LOW TIRE PRESSURE CAME ON. CHECK TIRE FOR AIR PRESSURE AND THE VALVE STEM BROKE AND FLEW OFF 20 FEET. THANK GOODNESS I WAS NOT DRIVING AS THIS WOULD OF CAUSED A CRASH INDEED ESPECIALLY AS I WAS GOING TO BE TRAVELING ON THE EXPRESSWAY AT 75 MPH. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS MAIMED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499683February 22, 2013
WHEELS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE REAR PASSENGER TIRE WOULD CONTINUOUSLY DEFLATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS ADVISED THAT THE VALVE STEM LOCKING NUT WAS CORRODED, CRACKED AND DISINTEGRATED. THE CONTACT WAS ADVISED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498286February 15, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN USING THE KEYLESS ENTRY FOB. THE DOORS COULD ONLY BE OPENED MANUALLY WITH THE KEY OR FROM MANUALLY ENGAGING THE INTERIOR DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 03/20/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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