Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10583399April 17, 2014
ENGINE
ON AT LEAST 3 OCCASIONS AROUND 2011, I WENT OVER SMALL BUMPS GOING INTO PARKING LOTS AND A DRIVEWAY AND THE ENGINE STOPPED. IT WAS REPORTED TO CHRYSLER THEN AND A DEALER LOOKED AT IT. SINCE THEY COULD NOT DUPLICATE THE PROBLEM, NOTHING WAS DONE EXCEPT SOMEONE TOLD ME TO REMOVE THE EXTRA KEYS FROM MY KEYCHAIN. IT SEEMED TO FIX THE ISSUE. IN THE PAST MONTH, THE ENGINE HAS NOT BEEN STAYING ON WHEN I START THE ENGINE. I HAVE TO TRY IT A SECOND TO TIME AND IT STAYS ON (NOT ALL THE TIME BUT SOMETIMES). THEN TODAY, I WENT OVER A BUMP GOING INTO A PARKING LOT AND THE SAME THING HAPPENED- THE ENGINE STOPPED. I CALLED CHRYSLER TO REPORT THE PROBLEM AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576697April 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED AS THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EGR VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576884April 2, 2014
AIR BAGS
THE AIR BAG MONITORING LIGHT ON THE DASH CAME ON AND STAYS ON WHEN EVER VEHICLE IN RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576451April 1, 2014
POWER TRAIN
THE VEHICLE WAS PARKED ON AN INCLINE, FACING UP, AND PUT IN PARK. THE DRIVER EXITED THE VEHICLE AND THEN REACHED BACK IN TO TURN OFF AND REMOVE THE KEYS. THE VEHICLE STARTED TO ROLL BACK DOWN THE DRIVE, HITTING TWO OTHER VEHICLES BEFORE THE DRIVER, WHO WAS HIT BY THE OPEN DOOR, COULD GET BACK IN THE VEHICLE AND APPLY THE BRAKES. IT IS UNKNOWN WHY THE KEYS WOULD HAVE COME OUT IF THE CAR WAS NOT IN PARK, OR WHY THE CAR WOULD SWITCH FROM PARK TO REVERSE WITHOUT THE KEYS IN OR A FOOT ON THE BRAKE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573934March 21, 2014
WHEELS, TIRES
WHILE OPERATING OUR 2009 DODGE GRAND CARAVAN SE AT APPROXIMATELY 30 MPH THE REAR DRIVERS SIDE TIRE'S VALVE STEM ON THE TIRE FAILED (OCCURRED APPROXIMATELY 45 SECONDS AFTER CONCLUDING HIGHWAY DRIVING). THE NUT HOLDING THE VALVE STEM ON APPEARS TO HAVE BROKEN CAUSING THE SENSOR TO FALL INTO THE TIRE AND RESULTED IN THE TIRE DEFLATING IMMEDIATELY. THIS IS THE THIRD SENSOR FAILURE ON THE VEHICLE. FORTUNATELY THE FIRST TWO OCCURRED WHEN THE VEHICLE WAS STATIONARY - AIRING UP TIRES CAUSED THE STEMS TO BREAK IN HALF. A CALL TO THE GENERAL DODGE CUSTOMER SERVICE STATED THAT THEY HAD NEVER HEARD OF THIS ISSUE OCCURRING. A CALL TO MY DEALERSHIP STATED THAT THEY REPLACE THE TPMS SENSORS "EVERYDAY" DUE TO FAILURES AND THEN PROCEEDED TO QUOTE ME $200+ FOR A SENSOR REPLACEMENT WHICH INCLUDED "PROGRAMMING" THE SENSOR WHICH ISN'T EVEN NECESSARY ON THIS VEHICLE. DODGE DEALERSHIP HAD STATED THAT SEVERAL OTHER VEHICLES IN THEIR LINEUP HAVE SWITCHED OVER TO TPMS SENSORS USING RUBBER VALVE STEMS. THESE ARE NOT AVAILABLE FOR OUR YEAR GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568015March 9, 2014
WHEELS, TIRES
ON TWO OCCASIONS IN PAST THREE WEEKS. THE TPMS VALVE STEMS SNAPPED OFF, RESULTING IN THE IMMEDIATE DEFLATION OF A TIRE. BOTH INCIDENTS OCCURRED WHILE VEHICLE WAS BEING OPERATED AT LOW SPEEDS (UNDER 10 MILES/HOUR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567906March 8, 2014
ELECTRICAL SYSTEM
AT 65 MPH ON A SMOOTH 4 LANE HIGHWAY WITH CRUIZE CONTROL ON ALL ELECTRICAL , INCLUDING THE DASH INSTRUMENTATION,SUDDENLY WENT OUT AND VAN BEGAN SLOWING DOWN; THEN THE DASH IDIOT LIGHTS FLICKERED FOR A MILLI-SECOND AND POWER RETURNED WITH THE VAN /ENGINE RUNNING; THEN AFTER A FEW HUNDRED YARDS, IT REPEATED THE FAILURE AND STAYED ON. THE NEXT DAY I HAD THE DEALER REPLACE THE BATTERY; THEY HAD NEVER HEARD OF SUCH A PROBLEM BUT I FOUND MANY SIMILAR ONES IN AN INTER-NET SEARCH OF "CAR PROBLEMS". I NO LONGER CAN TRUST THE VEHICLE. IT SOUNDS JUST LIKE THE PROBLEM WITH THE ELECTRICAL/IGNITION REPORTED THIS MONTH IN SOME GM PRODUCTS. VERY DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566559February 28, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ALL THE DASH LIGHTS / ELECTRONICS GO OFF AND COME BACK ON INTERMITTENTLY ALONG WITH THE WINDSHIELD WIPERS TURNING ON AND OFF AT THE SAME TIME. THE POWER DOORS DO NOT WORK RELIABLY EITHER AS THEY HAVE CLOSED RANDOMLY WHILE OPEN. IT'S VERY DISTRACTING WHILE DRIVING AND WE FEEL IT PUTS US AT RISK OF AN ACCIDENT, OR WORSE, WHEN IT OCCURS. DEALERSHIP HAS PROBLEMS DIAGNOSING IT DO TO THE INTERMITTENT NATURE, BUT CAN PULL OFF BUNCHES OF CODES, WHEN HOOKED UP TO THEIR SCAN TOOL. HOWEVER, NONE OF THE ERROR CODES POINT TO WHAT CAUSED THE PROBLEM, JUST THAT A PROBLEM HAS OCCURRED. THEY REPLACED THE TPIM MODULE, BUT THAT DID NOT FIX THE PROBLEM AND THEY HAVE PRETTY MUCH GIVEN UP.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566365February 27, 2014
ELECTRICAL SYSTEM
CAR SHUT OFF IGNITION SWITCH WENT FROM RUN TO ACCESSORY. MULTIPLE OCCURRENCES RANGING FOR 30 FEET TO ABOUT 1/2 MILE OUT OF DRIVEWAY. OCCURRENCES WERE ALWAYS AFTER FIRST STARTING UP. I HAD A HEAVY KEY CHAIN WITH A LEATHERMAN MICRO ATTACHED. I REMOVED THE LEATHERMAN, AND DISCONNECTED THE BATTERY AND SPRAYED SILICONE IN IGNITION SWITCH AND CYCLED MULTIPLE TIMES. I HAVE NOT HAD AN OCCURRENCE SINCE. I DID NOTICE THAT THE 2010 WAS RECALLED FOR THE SAME EXACT PROBLEM I WAS EXPERIENCING. REFERENCE RECALL IS PASTED BELOW. THIS IS ALSO THE EXACT SAME PROBLEM AS THE RECENT GM RECALL. RECALL DATE: MAR 01, 2011 MODEL AFFECTED: 2010 DODGE GRAND CARAVAN SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. CONSEQUENCE: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 195798 NOTES: CHRYSLER GROUP LLC L02 & L25. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565278February 21, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT NONE OF THE ELECTRICAL COMPONENTS FUNCTIONED DURING THE FAILURE AND THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564049February 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE SPORADICALLY FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN WIRELESS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 03/18/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561848January 28, 2014
SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THE SEAT BELT WARNING LIGHT ERRONEOUSLY ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED AND DID NOT WARN THE CONTACT WHEN THE SEAT BELT WAS NOT IN USE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT DIAGNOSE THE DEFECT. THE DEALER PERFORMED SOFTWARE UPDATES TO THE VEHICLE BUT NONE REMEDIED THE DEFECT. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561853January 28, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR MALFUNCTIONED AND WOULD NOT LOCK WHEN CLOSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED A SOFTWARE UPDATE BUT THE REPAIR DID NOT REMEDY THE DEFECT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559022January 8, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE SENSOR LIGHT CAME ON. WHILE FILLING TIRE WITH AIR, THE STEM OF TIRE SNAPPED IN HALF, LETTING ALL THE AIR OUT OF THE TIRE. HAD TO HAVE A NEW SENSOR INSTALLED ($130+). FOUR MONTHS LATER, LOW PRESSURE LIGHT CAME ON, TOOK IT IN FOR SERVICE TO FIND THAT ANOTHER STEM WAS CRACKED. HAD THAT REPLACED FOR ANOTHER $130. WHILE HAVING TIRES ROTATED, THEY FOUND ANOTHER STEM LEAKING. DEALER REPLACED IT FOR FREE AND TOLD ME THAT BECAUSE THE STEMS ARE ALUMINUM AND THE STEMS ARE TREADED ON THE OUTSIDE AND INSIDE, THEY DO NOT HOLD UP TO ROAD SALTS AND WEATHER. DODGE DID CORRECT THIS PROBLEM IN THE 2011 MODEL VEHICLE BUT HAS NOT RECALLED THE 2009 TIRE STEMS/SENSORS. STILL HAVE THE CAR AND ALL FOUR SENSORS HAVE HAD TO BE REPLACED. HORRIBLE ENGINEERING AND DODGE SHOULD HAVE TO PAY TO REPLACE THEM ALL. NOT GOING TO HAPPEN BECAUSE THEY DO NOT THINK ANYONE WILL BE KILLED BY THEIR POOR DESIGN. NOT MUCH OF A CHANCE OF BEING SUED FOR THEIR POOR ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556798December 20, 2013
STEERING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND MADE THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 02/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556544December 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556711November 4, 2013
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
EXTREME TOXIC HAZARD CAUSED BY FAILED FACTORY INSTALLED HEATER HOSE CONNECTORS. FULL INFORMATION AVAILABLE. 2000-2010 VANS, POSSIBLY A LARGE AMOUNT OF DIFFERENT VEHICLE INVOLVED. THERE WAS A PROBLEM WITH THE COOLANT SYSTEM. THE FIRST INDICATION OF ANY PROBLEM WAS A STRANGE ODOR THAT OCCURRED AT VARIOUS TIMES, INSIDE THE VEHICLE AFTER BEING INSIDE FOR A LENGTH OF TIME. I SEARCHED FOR OBVIOUS LEAKS, BUT THERE WERE NONE. IT SEEMED THAT CHRYSLER USED A MOLDED PLASTIC COMPRESSION TYPE HOSE FITTING IN THE ASSEMBLY PROCESS OF THEIR COOLANT SYSTEM, IN SOME VEHICLES. THE FITTING HAD ONE FLAW, AS I HAVE FOUND OUT, WERE MADE TO BE PUT TOGETHER CORRECTLY, THEY ARE KEYED, BUT, IF PUT TOGETHER INCORRECTLY, AS IN THIS CASE, IT ALLOWED LEAKING OF ETHYLENE GLYCOL COOLANT TO DRIP ONTO A 2200 PLUS EXHAUST MANIFOLD COVER, IN THE VEHICLE ENGINE COMPARTMENT, IN SMALL DROPLETS, THAT BECOMES A SUPER-HEATED VAPOR, WHICH IS DRAWN INTO THE VEHICLE VENTILATION SYSTEM, WHEN IT IS IN OPERATION. *JB ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE VEHICLE STALLED WHILE IN THE MIDST OF DRIVING. THE DEALER EVENTUALLY REPLACED THE IGNITION SWITCH. UPDATED 01/07/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550132October 30, 2013
SERVICE BRAKES
AT APPROXIMATELY 15000 MILES THE DRIVERS SIDE REAR BRAKE PADS HAD WORN OUT TO METAL TO METAL CONTACT. THE DEALER REPLACED PADS AND ROTORS AT NO CHARGE, NOW AT 33000 MILES, AGAIN, THE DRIVERS SIDE PADS ARE WORN (OUTSIDE PAD) TO POINT OF NEEDING REPLACED. THE WHEEL BECOMES EXTREMELY HOT DUE TO THE BRAKES DRAGGING. AFRAID TIRE WILL BLOW OUT DUE TO EXTREME HEAT MELTING THE BEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545900October 17, 2013
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2009 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR BRAKE PADS ISSUE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON JUNE 29, 2009, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO AN EVAPORATIVE EMISSIONS LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A 23 POINT INSPECTION WAS PERFORMED. AN INSPECTION REVEALED THE REAR BRAKES WERE WORN DOWN TO 3MM AND WERE STICKING. THE DEALER INFORMED THE CONSUMER THE REAR BRAKE PADS STICKING TO THE CALIPER BRACKETS WAS HIS FAULT. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO A MANUFACTURING DEFECT. THE CONSUMER STATED SINCE CHRYSLER PAID FOR THE REPLACEMENT OF THE BRACKETS, HE BELIEVED THEY WERE ADMITTING FAULT. THE BRACKETS CAUSED THE PADS TO STICK, WEARING THEM DOWN AND MAKING THE ROTORS TOO THIN TO BE RESURFACED. THE CONSUMER IS SEEKING REIMBURSEMENT OF $ 507.73
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546496October 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIRELESS CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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