Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10627437August 22, 2014
WHEELS, TIRES
WHILE DRIVING THE TPMS WARNING LIGHT CAME ON. AT OUR EARLIEST CONVENIENCE WE STOPPED AT A SERVICE STATION TO CHECK THE TIRES. I CHECKED AND/OR ADDED AIR TO 3 OF THE TIRES, WHEN I WENT TO REMOVE THE VALVE STEM CAP ON THE 4TH TIRE, THE END OF THE VALVE STEM BROKE OFF IN MY HAND. THANKFULLY THE BREAK OCCURRED ON THE OUTER PORTION OF THE STEM SO THE NEEDLE VALVE IS STILL IN PLACE AND THE TIRE STILL HOLDS AIR. HOWEVER I'M NO LONGER ABLE TO CHECK OR ADD AIR TO THIS TIRE. THE METAL ON THE VALVE STEM APPEARED TO BE VERY CORRODED. KEEP IN MIND THIS IS ON A VAN THAT IS PARKED IN A GARAGE MOST OF THE TIME AND NOT EXPOSED TO THE ELEMENTS AS MUCH AS MOST OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626305August 19, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
MY VAN TURNS OFF WHILE DRIVING IT NUMEROUS TIMES SINCE THIS DATE. IT ALSO WONT START AT TIMES AND I AM STRANDED ANYWHERE FROM FIVE TO 30 MINUTES.POWER STEERING GETS STUCK SOMETIMES AND WHEN BRAKING AT HIGH SPEEDS THE WHOLE CAR SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622462August 15, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE SURGED FORWARD AND FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE UNINTENDED ACCELERATION ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. HOWEVER, THE CONTACT MENTIONED THAT THE ABS MODULE, CONTROL MODULE, TOTALLY INTEGRATED POWER MODULE, SECURITY RECONFIGURATION MODULE AND ANTI-LOCK SENSOR WERE REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621585August 11, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620633August 7, 2014
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE CONTACT HEARD A STRANGE NOISE AND NOTICED STEAM RISING FROM THE FRONT END OF THE VEHICLE. THE DEALER STATED THAT THE RADIATOR WAS CRACKED AND THE INNER HOSES WERE DAMAGED DUE TO PRESSURE BUILD-UP. THE DEALER FURTHER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V046000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN THE RECALL AND INFORMED THE CONTACT OF OTHER RECALLS AS WELL. THE CONTACT NEVER RECEIVED ANY RECALL NOTICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619204August 6, 2014
SERVICE BRAKES
THE ENTIRE VEHICLE SHOOK WHEN THE BRAKES WERE APPLIED AS IF THERE WAS A BLOWOUT OF A TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616737July 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, AND THE COMPUTER SOFTWARE WAS RELOADED. THE VEHICLE WAS ALSO TAKEN TO A INDEPENDENT MECHANIC, AND THE CONNECTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615665July 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT THE GEAR INTO PARK IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED MANY TIMES AFTER DRIVING OVER JARRING ROAD CONDITIONS. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614924July 21, 2014
ENGINE, SERVICE BRAKES, STEERING
DRIVING 45 MPH AND VEHICLE SHUT OFF LOSING POWER STEERING AND BRAKES. NO CHECK ENGINE LIGHT. PULLED OVER AND RESTARTED. HAPPENED AGAIN TWICE 2 DAYS LATER. THOUGHT IT WAS BAD GAS. FILLED UP AND ADDED HEAT. SEEMED TO BE OK FOR ABOUT 10 DAYS, BUT STILL WAS RUNNING HARSH. ENGINE SHUT OFF AGAIN 5/20 AND THEN AGAIN ON 5/21. DID SEE BRIEFLY A CHECK ENGINE LIGHT ON ONE OF THE OCCURRENCES OTHERWISE NO CLUES. HAD ALREADY FILLED UP TWICE SO RULED OUT GAS. TOOK IT TO MECHANIC AND THE ONLY CODE HE COULD PULL UP WAS THE EGR VALVE AND MAYBE THE SPARK PLUGS, BUT COULDN'T GUARANTEE THAT WAS THE CAUSE. REPLACED PLUGS AND VALVE AND SO FAR THE ENGINE HAS NOT SHUT OFF AND THAT INCLUDES ONE 1000 MILE RT, AND TWO 200 MILE RTS SINCE THEN, BUT I'M STILL NOT TOTALLY CONVINCED. HOWEVER AFTER READING ABOUT ALL THE COMPLAINTS ABOUT ENGINES SHUTTING OFF, I THOUGHT I BETTER LOG THIS FOR THE SAFETY OF OTHERS AND THE EXPENSE I PAID TO REPLACE THE EGR AND SPARK PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610428July 14, 2014
ENGINE
TL* THE CONTACT OWNED A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE ENGINE. WHEN THE CONTACT PULLED THE VEHICLE INTO THE DRIVEWAY, IT CAUGHT FIRE. THERE WERE NO INJURIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE CONTACT'S RESIDENCE SUSTAINED FIRE DAMAGE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 12/09/14*LJ UPDATED 6/1/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608587July 7, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
LAST YEAR WIFE WAS DRIVING VEHICLE ON HIGHWAY DURING VACATION. POWER WAS LOST AND VEHICLE WOULD NOT STEER OR BREAK. VEHICLE WAS DIFFICULT TO RESTART AS IGNITION TURNED OVER THEN SHUT OFF AGAIN. VERY FORTUNATE THERE WAS NO ACCIDENT. THIS HAS SINCE RECURRED TWICE, ONCE WHILE COMING TO A STOP AT A RED LIGHT, AND ANOTHER WHILE EXISTING A PARKING GARAGE. ALSO, VEHICLE CONSTANTLY NEEDS TO BE STARTED TWICE, DOES NOT ALWAYS STAY POWERED UP AFTER INITIAL IGNITION. DID NOT THINK OF FILING A NHTSA COMPLAINT AT THE TIME, BUT WITH THE ACKNOWLEDGEMENT OF IGNITION PROBLEMS FROM CHRYSLER, WANTED TO MAKE SURE I GOT THIS LOGGED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608310July 5, 2014
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE IN MOTION; INCLUDING LOCKED STEERING WHEEL WITH FULL SYSTEM SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607722July 2, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000. UPDATED 09/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606499June 27, 2014
ENGINE, STEERING, SERVICE BRAKES
2009 DODGE GRAND CARAVAN - DALLAS, TX WHILE PULLING OUT OF A PARKING LOT INTO THE MIDDLE MEDIAN TO MERGE WITH TRAFFIC THE VEHICLE LOST ALL POWER. THE ENGINE DIED IN THE MIDDLE OF THE FREEWAY AND THE STEERING AND BRAKES FAILED TO WORK. THE VEHICLE HAS HAD THIS INCIDENT OCCUR 3 TIMES IN 2014 EACH TIME RESULTING IN THE SAME OUTCOME, ENGINE DIES, STEERING IS LOST DUE TO NO POWER STEERING AND BRAKES FAIL. IN EACH INCIDENT I WAS TRAVELING AT THE SPEED LIMIT AND RESULTED IN SEVERE LOSS OF CONTROL OF THE VEHICLE RESULTING IN MUSCLING THE VEHICLE TO THE SIDE OF THE ROAD AS IT COAST WHILE QUICKLY THROWING THE GEARS IN NEUTRAL ALL AT HIGHWAY SPEEDS. THESE INCIDENTS ARE NOT ISOLATED TO THE MORE THAN 260 COMPLAINTS OVER THE LAST 11 YEARS ABOUT GENERAL MOTORS VEHICLES THAT SUDDENLY TURNED OFF WHILE BEING DRIVEN. THIS IS CLEARLY THE SAME ISSUE AND WILL RESULT IN MORE DEATHS OR SEVER INJURY IF OUR REGULATORS DO NOT TAKE ACTION. TAKING THE VEHICLE TO THE DEALER AFTER EACH INCIDENT ONLY RESULTED IN THE DEALER FINDING NO TROUBLE CODES AND BEING UNABLE TO DUPLICATE THE PROBLEM RELEASING THE VEHICLE BACK INTO MY CARE TO DRIVE IN ITS IMPAIRED CONDITION. CHRYSLER WAS CONTACTED ON THE 3RD LOSS OF POWER INCIDENT AND CASE# [XXX] WAS OPENED. THIS IS CLEARLY RELATED TO THE GM IGNITION SWITCH RECALLS EVIDENCED BY MORE THAN 100+ COMPLAINTS HERE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/GRAND_CARAVAN/2010/ENGINE/ENGINE_SHUT_DOWN_WHILE_DRIVING.SHTML HTTP://WWW.SAFERCAR.GOV HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2006/ENGINE/INTERMITTENT_LOSS_OF_POWER_WHILE_DRIVING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/CHRYSLER-INVESTIGATION-IGNITION-SWITCH.SHTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/DODGE/GRAND_CARAVAN/POWER_TRAIN/PROBLEM.ASPX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606034June 25, 2014
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VALVE STEMS WERE CORRODING AND AS A RESULT, THEY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT ALL FOUR VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604925June 21, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING A CAR SLOWLY IN THE PARKING LOT OF THE GROCERY STORE, IT STOPPED RUNNING, SHUTTING IT OFF COMPLETELY. HAD TO RESTART IT, BUT IT DIDN'T TURN ON THE TIMELY MANNER. PUSHING THE ACCELERATOR DOWN A FEW TIMES, AND TURNED IT ON AGAIN. HTTP://WWW.JUSTANSWER.COM/DODGE/4JW86-DODGE-CARAVAN-SXT-NEW-2010-DODGE-CARAVAN-SXT-VEHICLE-WILL.HTML : I FOUND THE IDENTICAL CASE FROM THE WEBSITE, IT MUST BE RECALLED TO FIX THIS ISSUE. OTHERWISE, IT IS A LIFE-THREATENING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597055June 9, 2014
ELECTRICAL SYSTEM
THE PROBLEM IS THAT THE IGNITION ACCIDENTALLY SWITCHED FROM THE "RUN" POSITION TO "ACCESSORY" CAUSING THE ENGINE TO SHUT OFF. THIS HAPPENED WHILE IN A PARKING LOT. SINCE THEN IT HAS HAPPENED MULTIPLE TIMES--ONCE AS I WAS BACKING OUT OF MY DRIVEWAY AND ONCE WHILE PULLING INTO TRAFFIC ON A BUSY STREET. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT, BUT FORTUNATELY THIS TIME IT DIDN'T--AS THERE WERE NO CARS COMING. VEHICLES BUILT A FEW MONTHS AFTER MINE HAVE HAD A RECALL FOR THIS ERROR. I BELIEVE THAT THE RECALL SHOULD BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588708May 15, 2014
SERVICE BRAKES
REAR BRAKES ARE NOT RELEASING COMPLETELY CAUSING THE BRAKES, ROTOR, BEARING, AND WHEEL TO BECOME SUPER-HEATED. DRIVER'S SIDE IS THE MOST SIGNIFICANT ISSUE. THE BRAKES MAKE A SCREECHING SOUND, SMOKE AND SMELL OF BURNT RUBBER COME FROM WHEELS. IF WATER IS POURED ON THE WHEELS, IT VAPORIZES IMMEDIATELY. IT DOES NOT DO THIS WITH EVERY TRIP, BUT IS BECOMING MORE FREQUENT. DRIVER'S REAR CALIPER HAS BEEN REPLACED TWICE AND BRAKE LINE ONCE WITH NO IMPROVEMENT. BRAKES ON DRIVER'S SIDE ONLY LAST 11,000 MILES. HAVE CONTACTED LOCAL DEALER, BUT DOESN'T ACKNOWLEDGE THAT THEY'VE HEARD OF THIS ISSUE BEFORE. I SEE MANY EXAMPLES SEARCHING THIS SITE AND OTHER SITES. THIS IS A MAJOR SAFETY ISSUE. VEHICLE NOW HAS 71,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585910May 5, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO A DEFECT WITH THE TIRE PRESSURE MONITORING AND REGULATING SYSTEM. *SMD THE CONSUMER STATED THERE WAS A LIKELY POTENTIAL FOR THE SENSORS/VALVE TO BREAK/CORRODE DUE TO COMPOSITION AND CORROSION OF METAL MATERIALS. THE PROBLEM COULD CAUSE RAPID DECOMPRESSION OF AIR, AND IT COULD CAUSE A POTENTIALLY DEADLY ACCIDENT. THE CONSUMER WOULD LIKE TO SEE SOMETHING DONE, ABOUT THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584411April 23, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE IGNITION SHUTS OFF WHEN IN USE WHILE DRIVING CAUSING DANGEROUS SITUATIONS ESPECIALLY WHILE IN INTERSECTIONS, HAVE HAD NEAR MISS SITUATIONS DUE TO THIS PROBLEM, CHRYSLER SAYS MY VEHICLE IS NOT INCLUDED IN THEIR REALLY, MINE WAS MADE THREE MONTHS PRIOR TO THEIR RECALL OF IGNITION SWITCHES THAT WERE RECALLED FOR 2009 MODEL DODGE GRAND CARAVAN'S, THEY DO NOT WANT TO REPLACE MY VEHICLES IGNITION SWITCH WHICH IS DOING THE SAME THING THAT GM CARS AND RECALLED CARAVAN'S ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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