Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11674912July 20, 2025
UNKNOWN OR OTHER
The lock mechanism on the passenger side sliding door has failed. It is stuck in the locked position. This is a known defect that has recurred in this vehicle for years. The door is not able to be unlocked which is a safety concern if the vehicle needs to be exited or accessed in an emergency. The sliding door lock had been making a loud buzzing noise upon locking and unlocking for weeks but only became stuck yesterday. The front drivers side door lock also does not respond to the unlocking mechanisms (button inside or remote) but can be unlocked with the key being inserted into the lock and manually turned. This has been happening on and off for a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672130July 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672128July 8, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had recently decided to rotate my wheels and and I had gotten done I noticed that after a little while after I get down the road my speedometer, cruise control, abs, traction control stopped working and my parking brake light also came on now I do know the only thing that I done differently was kept my hub cap pieces off of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670495July 1, 2025
SEATS, STRUCTURE:BODY
Driver side sliding door locked. Fails to get unlocked. Tried unlocking with Key Fob, manually unlocking. Nothing works and this door now fails to get unlocked and open. Passenger side middle row bucket seat fails to fold down and get under the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670261June 30, 2025
UNKNOWN OR OTHER
Went to open up driver side sliding door and it would not slide back. It is stuck due to the locking actuator. This can be dangerous. I have kids in my van and the door not sliding back can present different dangerous issues for different scenarios. The 2016-2017 dodge grand caravan I believe has a recall on this issue but not the 20q8, and I dont know why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665921June 9, 2025
ELECTRICAL SYSTEM
As is a known issue in Dodge Caravans - the sliding door components have failed resulting in a safety hazard. One of the doors will not open sometimes which is a serious concern in the case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665327June 6, 2025
ELECTRICAL SYSTEM
The front door passenger lock is not working. I think it is the actuator and hence auto-lock is not available for the front passenger door. The passenger door may get opened by mistake while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663015May 25, 2025
POWER TRAIN
The van started to make a loud whining sound while going down the highway around 60 miles an hour. When we slowed down and turned onto a smaller road and tried to accelerate the rpm’s went to around 5,000 and it was barely moving. Had to stop for a long time and was able to drive it the last couple of miles home very slowly. Several children in the car were at risk if someone had hit us at hwy speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662710May 23, 2025
ELECTRICAL SYSTEM
Firstly my front door lock went out and wouldn’t work which i got fixed now both my back door locks do not work correctly which I have children that use this vehicle with me which can lead to danger the left back door locks make a nasty buzzing sound and will not lock or unlock from the back or key fob I have to open it from my door lock on my driver side and the right back passenger just doesn’t work at all this poses danger to my children and myself. This needs to be on the recall list with the amount of complaints and issues this is causing for dodge van owners!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660593May 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Van is driven a few thousand miles per year since we purchased. Routine maintenance up kept and has just over 100K miles. Replaced coils, plugs as routine for maintenance but having a Cylinder 2 misfire, then it became #6 and now is "multiple random misfire" codes. vehicle shutters dangerously when driving and engine light comes on intermittently. EVERY person I know with this pentastar v6 has had identical problems!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658927May 5, 2025
ENGINE, POWER TRAIN
The vehicle began to shake and sputter on the highway. We were lucky enough to be able to pull over safely. This could have caused a major accident on a very busy highway. The check engine light came on. Called roadside assistance and had car towed to a mechanic. The mechanic shop said there was a recall on the vehicle and I needed to take it to the dealership. The car was towed to the dealership and the dealership said while there is a "general" recall, the recall was vin number specific and my vin number was not included. The recall number is 18v-524 related to the PCM Voltage. This is a KNOWN defect but Dodge did not include all vin numbers. The recall needs to be expanded to include this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658554May 2, 2025
ELECTRICAL SYSTEM
i received communication, regarding my 2018 Dodge Grand Caravan, stating that the warranty has been extended for the Sliding Door Power Lock Actuators. My passenger door lock actuator does not work and needs to be locked manually. It seems Dodge knows there is a problem, but has not issued a recall. I feel this is a major safety hazard, especially when I travel with my young grandchildren. If I use the electric lock function but forget to lock the passenger door manually it presents a safety hazard to the children as the door is not fully secured. I have enclosed the letter from Dodge regarding the problem. This was also listed asDOT Phone complaint # 11651258 Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656992April 26, 2025
UNKNOWN OR OTHER
Driver side sliding door stuck in lock position. Cannot open it with fob or manually
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656371April 23, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654202April 11, 2025
ENGINE
Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651258March 28, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647823March 12, 2025
UNKNOWN OR OTHER
The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647444March 10, 2025
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646924March 7, 2025
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645951March 3, 2025
POWER TRAIN
My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan