Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#11665470June 7, 2025
ENGINE
Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663010May 25, 2025
POWER TRAIN
I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I’ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660405May 12, 2025
POWER TRAIN
Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649509March 20, 2025
POWER TRAIN
Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633409December 31, 2024
SEATS
The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631326December 18, 2024
VISIBILITY/WIPER, STRUCTURE:BODY, ELECTRICAL SYSTEM
Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630828December 15, 2024
ELECTRICAL SYSTEM
Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620619October 18, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure recurred several times while driving, and the vehicle was able to restart after several attempts. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact of an unknown recall but did not provide a diagnosis. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000(Power Train), but the VIN was not included. No further information was provided. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614480September 13, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609844August 20, 2024
UNKNOWN OR OTHER
My back passenger sliding door buzzes loudly when it unlocks or locks. It just started 3 days ago and I've had the van since early this year. Normal usage, never misused. I take good care of the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598321July 2, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger’s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or Warranty. The failure mileage was 149,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596920June 26, 2024
UNKNOWN OR OTHER
The lock on the right side sliding door panel does not latch. The door Manually closes but will not lock when pressing the automated lock/unlock buttons from both the driver and passenger sides and the car remote.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594820June 17, 2024
SERVICE BRAKES
I heard the sound of metal scraping on metal when I applied the brakes. I took it to Boubin Auto Repair and they said they replaced the rear calipers, rotors and pads. They failed to connect the parking brake cable on the right side. The parking brake cable broke later and I took it to Hubbell's Auto Repair and they replaced the parking brake cables. Years later, I once again heard the scraping sound of metal on metal when applying the brakes. This was about 2.5 years after it first happened. The vehicle has about 67,000 miles on it now. I bought it new in 2015. I took it to Hubbell's Auto Repair again and they said the right rear brakes had a piston blown out of the caliper and no pad left on one side. They replaced the rear calipers with non-Mopar (aftermarket) calipers, replaced the rotors and pads. That cost $863.23. Uneven and inefficient braking resulting from failed rear brakes could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593469June 10, 2024
ENGINE
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated while stopped at a stop light, the vehicle intermittently stalled. The vehicle was able to be restarted. The contact made the dealer aware of the failure; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592360June 4, 2024
SUSPENSION, POWER TRAIN
I drove like regular the transmission was starting to delay in response but nothing to this extreme. I parked it after an evening of m working; Once parked the vehicle will shift through all gears but only Park is engaged and stays engaged even while shifting to R, N, D it only stays parked. This is a safety issue as I can not even get it in neutral to tow and get it looked at or anything. I was not expecting it to not engage ever again so my vehicle is on an angle parked and I cannot gear shit it to N to get it moved and out of the road. Also the sway bar seems to be faulty as well. I think that’s suspension but it rocks back and forth really badly actually while taking on bumps or cracks it’s caused concerns enough that I stopped having my 3 children in it now while driving until an investigation is completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590847May 26, 2024
ENGINE
The transmission on this van and pretty much after replacing it the hydraulic lifters are going out. I started to hear a noise and when the guy did my brakes and rotors he left me know that this is a very common issues with the Dodge vans and I feel like Dodge is making these vehicles unsafe as it can cause the engine to just stop and you can be on the highway and as I have kids in the car sometimes. Hydraulic lifters in all years of the dodge caravan causes major issues please have them fix this and they should have to do a recall on these and fix the lifters because they definitely are doing it on these vans. If people are driving and they don’t hear the noise it can be so unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586718May 3, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic pressure was low and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578451March 20, 2024
AIR BAGS, SUSPENSION
The contact owns a 2015 Dodge Grand Caravan mobility vehicle. The contact stated that while driving at an undisclosed speed, the driver's side rear wheel air bag was deployed. The vehicle was driven to the contact's residence. The contact stated that the vehicle had been converted into a mobility vehicle by Compacity Trucks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and unofficially agreed to cover the cost of the repair. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572936February 20, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while his daughter's husband was driving at various speeds, the transmission failed to function as needed, causing the driver to stop several times. There was no warning light illuminated. Additionally, the contact stated that the vehicle stalled, was inoperable, and remained parked in the driveway. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572660February 18, 2024
UNKNOWN OR OTHER
I am a paraplegic. I drive an adapted van with hand controls that include a Sure-Grip A600 spinner knob. This is equipment purchased from and installed by my mobility vehicle dealer, and is intended to allow operating the steering wheel with one hand so that the other can operate the throttle and brake, as well as other controls. Today while driving and making a hard turn, the plastic knob pulled off the shaft of the mount, causing me to lose control of the van and have a serious accident. This appears to be a clear case of defective product design as the plastic knob was merely pressed onto the shaft. The shaft and mount for it did not shift or move, but the knob pulled off. There were no features on the shaft to aid in retaining the knob beyond a friction fit.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan