Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#749063July 24, 2001
AIR BAGS
AIR BAG LIGHT COMING ON INTERMITTANTLY DURING TURNS AND BRAKING. TOOK TO A DODGE DEALER WHERE THEY FOUND AN OPEN CLOCKSPRING CIRCUIT. THEY REPLACED THE CLOCKSPRING. I CHECKED THE NHTSA WEBSIGHT AND FOUND AN ODI ACTION FOR THE IDENTICAL PROBLEM ON AN IDENTICAL VEHICLE. THERE WAS ALSO A RECENT CONSUMER COMPLAINTS SUMMARY FOR THE SAME PROBLEM ON AN IDENTICAL VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749015July 23, 2001
ELECTRICAL SYSTEM:HORN, AIR BAGS
OUR HORN DOES NOT WORK ANYMORE AND AIR BAG LIGHT HAS BEEN ON FOR OVER A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748750July 19, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS BEGAN TURNING ON WHEN LEFT SIGNAL SWITCHED ON; NOW COME ON OFTEN FOR NO REASON, AND NEED TO BE MANUALLY SHUT OFF; AND WHERE EVER THE BLADES ARE WHEN SWITCHED OFF IS WHERE THEY STAY. VERY DISTRACTING AND HUGE ANNOYANCE. INTERMEDIATE FEATURE NO LONGER WORKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748223July 10, 2001
TIRES:TREAD/BELT
THESE TIRES WERE REPLACED AS PART OF A RECALL IN APPROXIMATELY 1998. THE THREAD ON THIS TIRE HAS VIRTUALLY NO WEAR. THERE IS PROBABLY ABOUT 12-15,000 MILES ON THESE TIRES. MY SON AND I WERE DRIVNG DOWN THE HIGHWAY WHEN THE TIRE COMPLETELY BLEW OUT, NEARLY CAUSING AN ACCIDENT. I HATE TO THINK WHAT WOULD HAVE HAPPENED HAD A CAR BEEN CLOSER TO US THAN THEY WERE, AND WE WERE NOT ABLE TO GET TO THE SIDE OF THE HIGHWAY SAFELY AND QUICKLY. UPON INSPECTION OF THE TIRE, I SAW THAT THE THREAD HAD COMPLETELY COME OFF THE SIDES OF THE TIRE. THE TIRE WAS IN THREE DISTINCTLY DIFFERENT PARTS. THE TOW TRUCK DRIVER WHO CAME TO CHANGE THE TIRE WAS FLABERGASTED AT THE CONDITION OF THE TIRE. HE SAID THAT THE ONLY OTHER TIRES HE HAS SEEN THAT LOOKED LIKE THIS WERE THE FIRESTORE TIRES ON THE SUVS. WHEN I WENT TO THE TIRE DEALER TO REPLACE THE TIRE, HE HAD THE SAME TYPE OF COMMENTS. IT WAS OBVIOUS TO THE TWO REPAIR MEN THAT THESE TIRES WERE DEFECTVIE. BOTH SAID WE WERE LUCKY TO BE ALIVE GIVEN THE CONDITION OF THE TIRE. MY QUESTION IS NOW, WHAT SHOULD I DO WITH THE OTHER ONE THAT IS ON THERE, AND CAN I GET RETRIBUTION FOR THE COST OF THESE TIRES. ALSO, HOW CAN I FIND OUT IF THIS HAS HAPPENED TO OTHERS IN THE PAST? SHOULD I CONTACT THE DEALERSHIP OR THE MANUFACTURER. IF YOU COULD SUPPLY ME WITH THIS INFORMATION, I WOULD APPRECIATE IT. THANK YOU. *AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748240July 10, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT ON, NO HORN, HAUNTED WIPERS WORK WITHOUT ACTIVATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748145July 9, 2001
CHILD SEAT:TETHER: STRAP/WEBBING
WHEN USING THIS BOOSTER SEAT IN MY VAN, WHEN MY CHILD LEANS FORWARD, THE SEATBELT, WHEN PUT THROUGHT THE SEAT BELT GUIDES ON THE BOOSTER SEAT, BECOMES LOOSE AND SLACK. WHEN MY CHILD SITS BACK THE SEAT BELT GETS CAUGHT UP ON THE SEAT BELT GUIDE, AND THE SEAT BELT JUST HANGS LOOSE- THIS WOULD DEFINATELY BE A PROBLEM IN A CRASH. I'M SURE THE MANUFACTURER IS AWARE OF THIS BECAUSE CONSUMER REPORTS MAGAZINE JUST DID AN ARTICLE ABOUT CAR SEATS, AND THIS ISSUE WAS BROUGHT UP. I AM GOING TO BE CONTACTING THE MANUFACTURER MYSELF- BUT YOUR HELP WOULD BE APPRECIATED. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748023July 7, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING THROUGH A CONSTRUCTION ZONE ON HOT DAY NOTICED BURNING RUBBER SMELL. STARTED DOWN A HILL AND NOTICED BRAKES DID NOT SEEM TO WORK. PEDAL WENT TO FLOOR. TRIED PARKING BRAKE. CAR WAS STEERED INTO ABANDON GAS STATION TO AVOID COLLISION. HAD TO PUT INTO PARK TO STOP VEHICLE. GOODYEAR EMPLOYEE TRIED BRAKES:WENT TO FLOOR. TECHNICIAN VIEWED (IN HOUR)HAD BRAKES:BLEED LINES. TOLD AIR IN LINES. SAME AS ODI-ID 887484.TOOK TO DEALER:COULD NOT EXPLAIN. REAR BRAKES THIN. MENTION OF POSSIBLE MASTER CYLINDER DEFECT.NHTSA TOLD ME OF 1996 RECALL. CALLED CHRYSLER-VIN NOT INVOLVED.VERY CONCERNED OVER FUTURE BRAKE PERFORMANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747808July 4, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
ON NUMEROUS OCCASIONS SINCE WE'VE OWNED THIS VEHICLE THE FRONT WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATE, MAKE TWO OR THREE PASSES ACROSS THE WINDSHIELD, THEN RETURN TO THE STOWED POSITION AND STOP. SOMETIMES THE ACTIVATION IS NOTED IN CONJUNCTION WITH STARTING THE VEHICLE, ACTIVATING THE TURN SIGNALS, OR DURING THE PROCESS OF STEERING THE VEHICLE THROUGH A TURN. SOMETIMES IT OCCURS WHILE JUST DRIVING STRAIGHT DOWN THE ROAD...I SUPPOSE THIS QUIRK IS DUE TO RUBBING WIRING, ETC. IN THE STEERING COLUMN, AND MY WIFE AND I ARE ACCUSTOMED TO IT BY NOW. IT OCCURS TO ME THOUGH THAT THIS WIPER ACTIVATION COULD EASILY DISTRACT A DRIVER AT A CRITICAL MOMENT AND CONTRIBUTE TO A MISHAP. EMAIL IS THE BEST WAY TO CONTACT US OR TRY THE HOME PHONE NUMBER AFTER THAT...WE CHECK THE ANSWERING MACHINE FREQUENTLY. THANKS, CLAY RIALES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747718July 3, 2001
TIRES
WE NOTICED SOME WOBBLE IN THE FRONT END WHILE DRIVING DURING THE WEEK, BUT ATTRIBUTED THAT TO A PREVIOUSLY REPLACED REAR BUMPER AND NEED FOR REALLIGNMENT DUE TO THAT ACCIDENT. WHEN WE STOPPED FOR GAS ON 6/30/01 WE NOTICED THAT THE PASSENGER FRONT TIRE WAS VERY LOW. WE FILLED IT WITH AIR AND DROVE LESS THAN A MILE. AT THAT POINT, THE TIRE WAS ALMOST COMPLETELY FLAT AND WE CALLED AAA FOR SERVICE. THE TOW TRUCK DRIVER REMOVED THE FRONT TIRE AND DISCOVERED ONE 6" TEAR AND ONE 2-3" TEAR . THE TEARS WERE DEEP ENOUGH TO REVEAL THE STEEL BELTS. HE SAID THAT THE TIRE APPEARED TO BE DEFFECTIVE, AND THAT THE DAMAGE WOULD NOT HAVE OCCURRED AS THE RESULT OF DRIVING OVER SOMETHING.*AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561800July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY/ LATE, TSB 21-07-98 WAS ISSUED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE MILEAGE WAS BEYOND WARRANTY, THE CONSUMER BELIEVES THAT SINCE THE SHIFTING PROBLEM OCCURED PRIOR TO WARRANTY EXPIRATION THAT REPAIRS SHOULD BE COVERED UNDER TSB. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891851July 2, 2001
ENGINE AND ENGINE COOLING:ENGINE
BOLTS WHICH HOLD PULLEY TENSIONER HAVE BROKEN TWICE WITHIN TWO YEARS. FIRST BOLT WAS REPLACED BY AN INDEPENDENT REPAIR SHOP, AND THE SECOND BOLT WAS REPLACED BY A DEALER. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747472June 27, 2001
AIR BAGS
I RECEIVED THE FAILED CLOCKSPRING ASSEMBLY AND CAN PROVIDE IT TO NTSA. I UNDERSTAND THIS ITEM IS CURRENTLY UNDER INVESTIGATION, BUT WANTED TO FURTHER VALIDATE THIS PROBLEM WITH A COMPLAINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891199June 26, 2001
STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE PUMPING FUEL INTO VEHICLE SLIDING DOOR HAS CAME BACK AND BROKE FUEL COVER DOOR,KNOCKING HANDLE OUT OF TANK, AND OUT OF CONSUMER'S HAND. SOME OF THE FUEL SPILLED ONTO CONSUMER. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890874June 21, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT ILLUMINATED ON DASHBOARD AND HORN IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE TO DEALER. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890883June 21, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON INTERMITTENTLY WITHOUT PRIOR WARNING AND WITHOUT MANUALLY TURNING WINDSHIELD WIPERS ON. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890586June 18, 2001
AIR BAGS
AIRBAG LIGHT HAS COME ON, VEHICLE NOT TAKEN TO DEALER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746640June 11, 2001
AIR BAGS
AIRBAG LIGHT CAME ON. TOOK TO BOB DANCE DODGE. SERVICE EMPLOYEE STATED THAT IT WAS ABOUT THE RIGHT MILEAGE FOR THIS PROBLEM TO OCCUR. I ASKED SERVICE DEPT MANAGER TO COMPENSATE ME FOR THIS SINCE IT THIS PART FAILURE WAS WELL KNOW TO OCCUR. HE REFUSED. I ASKED FOR THE REPAIR TO BE PRO-RATED AND HE ALSO REFUSED. I PAID $219.89 FOR PARTS AND LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889853June 6, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT WOULD COME ON AND REMAIN ONCE VEHICLE HAS BEEN STARTED. HORN ALSO FAILED TO WORK WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746213May 31, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL IS LEAKING FROM THE FUEL RAIL WHEN THE ENGINE IS RUNNING. THE DRIPPING FUEL LANDS ON THE EXHAUST MANIFOLD OF THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746088May 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT HAS BEEN DESTROYED 3 TIMES AND COME COMPLETELY OFF TWICE WHILE TRAVELING 65 MILES PER HOUR ON THE FREEWAY. THE RESULT HAS BEEN A LOSS OF POWER STEERING, THE ALTERNATOR LIGHT ACTIVATED, AND IS A SAFETY HAZARD. I WAS TOLD THE PROBLEM WAS THE FAILURE OF THE MANUFACTURE TO INCLUDE CERTAIN PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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