Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10851130March 22, 2016
ELECTRICAL SYSTEM
WHILE DRIVING, THE VEHICLE WILL SHUT OFF AT RANDOM TIMES. THIS HAS HAPPENED SEVERAL TIMES DURING THE LAST 2 MONTHS. WE RECENTLY TOOK THE VEHICLE IN, BUT, THE PROBLEM DID NOT OCCUR WHILE THE REPAIR SHOP HAD IT, SO, THEY DID NOT REPLACE ANYTHING. THERE ARE NO SPECIFIC CIRCUMSTANCES THAT WILL CAUSE THIS TO HAPPEN. IT HAS HAPPENED SEVERAL TIMES WHILE TRAVELING AT HIGH SPEED ON THE INTERSTATE. THERE IS A RECALL FOR THE 2008-2010 MODEL YEAR GRAND CARAVANS THAT HAVE SUFFERED THE SAME PROBLEM. THE RECALL ADDRESSES THE IGNITION SWITCH ON THOSE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850052March 16, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR SHUTS OFF SUDDENLY UP (STALL WHILE DRIVING ON THE HIGHWAY), LOST ALL POWER, BRAKE AND STEERING WHEEL ARE AFFECTED MAKE IMPOSSIBLE TO DRIVE SAFELY THE VEHICLE. THIS CAUSES PROBLEMS TO SAFELY PUT YOU OUT OFF THE ROAD. ALSO, WE HAVE PROBLEMS TO TURN ON THE VEHICLE IN THE MORNINGS, AND CONSUMES UP TO THE DEATH A NEW BATTERY CAR IN MONTHS (LESS THAN A YEAR). AS PER THE DODGE DEALER THIS PROBLEMS IS CAUSED DUE A FAULTY TIPM AND A BAD FUEL GAS PUMP. REPLACE BOTH WILL COST AROUND $2,000 USD. LOOKING OVER THE WEB THIS SECURITY THREAT IT IS A COMMON ISSUE FOR DODGE GRAND CARAVAN 2011-2012. GRAND CHEROKEE AND DURANGO FOR THE SAME YEARS HAVE RECALLS FOR THIS SITUATION, BUT NOT THE GRAND CARAVAN. THIS IS A SECURITY ISSUE DOCUMENTED FOR THE CHEROKEE AND THE DURANGO THAT SHOULD APPLY TO THE GRAND CARAVAN AS IT IS THE SAME PROBLEM. I HOPE THAT YOUR AGENCY WILL BE ABLE TO INTERVENE WITH THIS SERIOUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846135March 11, 2016
ELECTRICAL SYSTEM
FOR OVER A YEAR HAVE ATTEMPTED TO HAVE RECALL P25/ NHTSA 14V-234 REMEDIATED AT LOCAL DEALER SPOT DODGE IN PLEASENTVILLE NJ. EACH TIME THERE IS AN EXCUSE AND THE PROMISE OF A CALL WHEN THE RECALL CAN BE COMPLETED. TO DATE HAVE NEVER RECEIVED A CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840116March 6, 2016
ELECTRICAL SYSTEM
WHILE DRIVING HOME, A BURNING SMELL CAME FROM THE AIR VENTS AFTER TURNING ON THE HEATER. IMMEDIATELY SHUT OFF THE HEATER AND PULLED OVER TO CHECK THE VEHICLE. TURNED THE CAR OFF LIFTED THE HOOD. PERFORMED VISUAL INSPECTION NOTHING NOTED, SLIGHT BURNING SMELL BUT NO INDICATION OF ANYTHING OUT OF PLACE. RESTARTED THE CAR AND CONTINUED HOME USING HAZARDS AND MINIMAL SPEED. AFTER FOUR MINUTES DASH INDICATOR OF BATTERY CAME ON IMMEDIATELY GOING OUT AND THE LIGHTNING BOLT APPEARED. THIS WAS FOLLOWED BY ABS, TRACTION CONTROL, AIRBAGS AND CHECK ENGINE LIGHT ILLUMINATING. ODOMETER FLAT LINED EVEN THOUGH CAR WAS STILL RUNNING. THEN THE ENTIRE CAR DIED WHILE DOING FORTY MPH. POWER STEERING AND BRAKES WENT STIFF. I WAS ABLE TO TURN INTO A PARKING LOT AND TURNED OFF IGNITION. CHECKED UNDER HOOD AGAIN NOTHING WRONG VISUALLY. CONTACTED INSURANCE COMPANY FOR A TOW TO NEATEST DEALERSHIP. THE NEXT DAY RECEIVED CALL FROM DEALERSHIP SAYING THE ALTERNATOR(160 AMP) WAS COMPLETELY FRIED AND HAD A BLOWN CELL IN THE BATTERY WHICH WAS ONLY 15 MONTHS OLD. DEALERSHIP QUOTED $1100.00 REPAIR PRICE AND WAS STILL UNSURE IF ANY OTHER SYSTEMS HAD BEEN AFFECTED. WOULD NOT BE ABLE TO DETERMINE UNTIL NEW BATTERY AND ALTERNATOR HAD BEEN REPLACED. IN SEPTEMBER OF 2014 REPLACED THE TIPM( TOTALLY INTEGRATED POWER MODULE) AFTER MULTIPLE STARTING FAILURES AND CONTINUALLY RUNNING FUEL PUMP HAD BEEN FOUND, AND NOW 18 MONTHS LATER MY ALTERNATOR FAILS WITH NO WARNING OR INDICATIONS. IN ADDITION THE SAME ALTERNATOR IS LISTED UNDER A CHRYSLER DEFECT NUMBER P60, HOWEVER CHRYSLER INFORMED ME BECAUSE MY CAR IS NOT ON THE LIST IT DOESN'T APPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840178March 6, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DON'T BUY DODGE GRAND CARAVAN 2011 TO 2015 THEY HAVE MAJOR PROBLEM WITH ENGINE AND TRANSMISSION ENGINE 3.6L MAKING TICKING SOUND FIX IT ON WARRANTY AND AFTER 40,000 MILES I HAVE SAME PROBLEM TICKING FROM ENGINE AND THE TRANSMISSION IN TRAFIC JERKING ENGINE HAD RECALL ON HEADS STILL HAS PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839748March 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839366March 2, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MECHANIC STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ALTERNATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839382March 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED, BUT WAS UNABLE TO PERFORM THE REPAIR SINCE THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/06/16*LJ UPDATED 05/09/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839014February 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/2016*LJ UPDATED 05/04/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839104February 29, 2016
ELECTRICAL SYSTEM
WHAT ISN'T WRONG WITH MY 2011 DODGE GRAND CARAVAN. SLOWLY EVERYTHING IS WRONG AND I'M FINDING OUT IT'S ALL RELATED. FIRST I JUST THOUGHT IT WAS POSSESSED WHEN THE WINDOWS ROLLED THEMSELVES DOWN. THEN IT WOULDN'T WANT TO TURN OVER. I REPLACED THE BATTERY. I THOUGHT THE PROBLEM WAS SOLVED FOR ABOUT TWO WEEKS TILL IT STARTED ACTING UP AGAIN. NOW IT NEVER WANTS TO START AND WILL SHUT OFF ON ME WHILE DRIVING DOWN THE HIGHWAY. I LOOSE ALL POWER INCLUDING STEERING. I KNOW WHEN THE POWER GOES OUT ON THE LIFT GATE THAT THE VAN IS NOT GOING TO START. MOST RECENTLY THE FUEL PUMP KEPT RUNNING WITH THE VAN SHUT OFF CAUSING THE BATTERY TO GO DEAD. IF IT DOESN'T SHORT OUT OR WHAT EVER IT DOES TO ACT COMPLETELY DEAD. I HAVE READ THAT I NEED TO REPLACE MY TIPM (TOTAL INTEGRATED POWER MODULE) BUT THAT CHRYSTLER HASN'T FIXED THE PROBLEM. SO I WILL BASICALLY BE PAYING ABOUT $1200 FOR A NEW DEFECTIVE PART OR DRIVE DOWN THE HIGHWAY WITH MY KIDS IN THE VAN AND HOPE I DON'T LOOSE ALL POWER IN THE MIDDLE OF TRAFFIC!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825745February 12, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
POWER TO THE FUEL PUMP. I HAVE NOTICED THAT SOMETIMES THE VEHICLE WILL NOT START AFTER THE FIRST TRY. SOME TIMES I HAVE TO TURN THE KEY TO OFF THEN TO RUN THREE TIMES AND THEN GO TO START. AT THAT POINT THE VEHICLE WILL START. I SOMETIMES CAN'T HEAR THE FUEL PUMP TURN ON WHEN I GO TO START THE CAR. I JUST KEEP TURNING THE KEY OFF AND ON UNTIL I CAN HEAR THE PUMP RUN. IT ALWAYS STARTS AFTER I CAN HEAR THE PUMP TURN ON. ANOTHER PROBLEM IS EVERY ONCE IN A WHILE I WILL JUST HEAR A CLING WHEN GOING TO START THE VEHICLE BUT THE STARTER DOESN'T TURN OVER JUST CLING. THAT HAS HAPPENED TWICE. I GOT THE BATTERY CHECKED OUT BY AAA THE BATTERY WAS JUST WORKING GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825567February 11, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN THE YEAR THAT I HAVE OWNED MY VAN, IT HAS EXHIBITED MULTIPLE PROBLEMS, THAT I THOUGHT WERE DIFFERENT ISSUE, BUT I NOW FIND ARE ALL RELATED TO A DEFECT IN THE TIPM. SPORADICALLY, WHETHER VEHICLE WAS COLD, OR NOT, I WOULD PUT THE KEY IN TO START IT AND NOTHING WOULD HAPPEN. NO SOUND, AS IF THE BATTERY WAS COMPLETELY DEAD. I COULD SHIFT THE CAR OUT OF PARK, PUT IT BACK IN PARK, AND THE CAR WOULD START. THE NEXT SYMPTOM THAT EXHIBITED WAS THAT I WOULD TRY TO START THE CAR AND IT WOULD TURN OVER, BUT SOUND AS IF IT WAS OUT OF GAS. IT WOULD EVENTUALLY START. FINALLY IT GOT TO THE POINT THAT IT WOULDN'T START AT ALL. TESTING SHOWED THAT THE BATTERY WAS DEAD. IT WAS RECHARGED AND THE VEHICLE DRIVEN AND TESTED TO DETERMINE THAT THE BATTERY WAS HOLDING A CHARGE, AND THAT THE ALTERNATOR WAS NOT THE ISSUE. THROUGH DIFFERENT TESTING IT WAS DETERMINED THAT THE ISSUE WITH TIPM. THE FACT THAT I AM GOING TO BE TASKED WITH A $1500 REPAIR ON A CAR THAT I STILL OWE $14,000 ON IS RIDICUOUS. CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY CHANCE THAT THEY MIGHT BE ACKNOWLEDGING THIS ISSUE AND FIX IT. THE ASST. MANAGER STOPPED JUST SHORT OF LAUGHING AT ME. IF THIS IS WHERE YOUR ARE AT CHECK OUT HTTP://WWW.VERTICALVISIONS.COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824390February 5, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOORS AUTOMATICALLY OPENED AND CLOSED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824307February 4, 2016
FUEL/PROPULSION SYSTEM
JUST PURCHASED THE VAN USED, HAVE A LOAN ON IT AND NOW APPARENTLY THERE IS A $1,000-$1300 REPAIR THAT NEEDS TO BE DONE BECAUSE DODGE FAILS TO ADMIT ANY WRONG-DOING. THIS IS OF SERIOUS SAFETY CONCERN. WHEN I WAS FINALLY ABLE TO GET MY VAN STARTED, I WENT TO PUT IT IN REVERSE AND IT WOULDN'T MOVE. TURNS OUT IT HAD DIED ON ME. AS WITH MANY OTHER PEOPLE, THE TIPM IS TO BLAME. THE VAN CAN DIE AT ANY POINT BECAUSE OF THE LOSS OF POWER TO THE FUEL PUMP, IF THERE IS NO FUEL GETTING TO THE ENGINE, THEN THERE IS NO POWER STEERING, AND NO POWER BRAKES. HOW IS IT THAT THERE ARE OTHER MODELS WITH THE SAME ISSUE THAT GOT RECALLED, BUT NOT THE GRAND CARAVAN?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824104February 3, 2016
ELECTRICAL SYSTEM
OUR VAN WOULD NOT START. TOOK IT TO THE DEALERSHIP AND THEY TESTED THE TIPM ON FOUND OUT IT WAS BAD. THEY REPLACE THE TIPM NOW THE ACTUATOR IN THE BACK END OF MY VAN THAT CONTROLS THE HEAT IS NOT WORKING I THINK BOTH OF THESE ITEMS SHOULD BE COVERED UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823360January 31, 2016
ELECTRICAL SYSTEM
IF PARKED ON A SLANT CAR WON'T START, ONCE ON FLAT STREET IT STARTS. WAS TOLD BY DODGE MECHANIC IT'S THE FUEL RELAY INSIDE TOTAL INTEGRATED POWER MODULE..QUOTED CLOSE TO $1,100 DOLLARS TO REPAIR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823147January 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822642January 27, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN JUNE 2013 WE HAD TO REPLACE THE BATTERY AND ALTERNATOR. NOW IN JAN 2016 WE HAD TO REPLACE THE BATTERY AGAIN AND AFTER RUNNING DIAGNOSTIC WE FOUND OUT THE THE TIPM NEEDS TO BE REPLACED. THE VEHICLE WILL TRY TO CRANK HOWEVER IT WILL NOT ALWAYS TURN OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819682January 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819259January 11, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE DOES NOT START EASILY AND AT TIMES EXPERIENCES TOTAL POWER LOSS I'VE CHANGED EVERY FUSE AND RELAY AS WELL AS FUEL PUMP AND ANY OTHER MODULE OR RELAY THAT CAN BE REPLACED AND MUCH TO MY DISPARE THE PROBLEMS ARE STILL THERE TO THE POINT I DON'T FEEL SAFE DRIVING WITH OR WITHOUT MY WHOLE FAMILY WHEN IT FINALLY DOES DECIDE TO START IT RUNS GREAT BUT THEN YOU HAVE TO WORRY ABOUT THE COMPLETE POWER LOSS ISSUE WHICH RENDERS MY BRAKES POWER STEERING AND STABILITY CONTROL COMPLETELY USELESS! I DON'T KNOW WHAT ELSE TO DO I'M STUCK PAYING MY FINANCE COMPANY FOR A VEHICLE I CAN'T DRIVE AND BASICALLY SERVES AS LITTLE MORE THAN A PRETTY YARD ORNAMENT WE JUST GOT THIS VEHICLE IN NOVEMBER 2015 THE FIRST SIGN OF AN ISSUE WAS LESS THAN A WEEK AFTER PURCHASE AFTER LITTLE MORE THAN A MONTH AFTER DRIVING OFF THE LOT AND THE THIRD TIME LOSING POWER WHILE DRIVING THE FINAL TIME BEING ON 275 IN CINCINNATI 1/5/16 I DECIDED THAT IT'S PROBABLY BEST TO PARK THE VEHICLE AND NOT PUT OUR FAMILY IN JEOPARDY ESPECIALLY DURING THE COLD CINCINNATI WINTER UNTIL WE CAN FIGURE IT OUT OR AFFORD BOTH THE CAR PAYMENT AND THE TRIP TO THE RIDICULOUSLY EXPENSIVE DODGE DEALERSHIP TO PAY FOR THEIR TECHNICIANS FIGURE IT OUT AND THEN PAY AGAIN TO HAVE IT REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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