Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#10906087September 13, 2016
ELECTRICAL SYSTEM
LOCK ACTUATOR ON REAR PASSENGER SLIDING DOOR IS FROZEN IN THE UNLOCK POSITION AND WILL NOT LOCK. VEHICLE WAS STATIONARY AT TIME OF ISSUE. WHILE THE DOOR IS OPERATIONAL IT COULD BE A SAFETY ISSUE IF THE LOCK ACTUATOR HAD FROZEN IN THE LOCKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893336August 5, 2016
AIR BAGS, SEATS
ON 7/31/2016 MY VEHICLE WAS PARKED IN A DRIVEWAY. I ENTERED THE VEHICLE, STARTED THE ENGINE AND THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. ATTEMPTS TO RESET HEADREST PER THE OPERATORS MANUAL FAILED. ON 8/4/2016 I TOOK THE VEHICLE TO THE DEALERSHIP WHO INFORMED ME THAT THEY COULD NOT RESET HEADREST AND IT HAD TO BE REPLACED (COST APPROX $900). I CONTACTED DODGE CUSTOMER SERVICE WHO HAS ASSIGNED AN INVESTIGATOR TO LOOK INTO THE ISSUE. CASE # 29846962 AS OF THIS DATE, 8/5, THE REPLACEMENT HEADREST IS ON ORDER AND I AM WAITING TO BE CONTACTED BY THE INVESTIGATOR TO LOOK AT THE VEHICLE. PRIOR TO THE INCIDENT, THE VEHICLE HAD BEEN DRIVEN IN EXCESS OF 500 MILES (NORTHERN VA TO TN) AND HAD BEEN PARKED AND SECURED IN THE DRIVEWAY FOR APPROX. 1 HOUR. THE VEHICLE WAS NOT, AND HAS NEVER BEEN, IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888509July 25, 2016
SERVICE BRAKES
I HAD MY BRAKES CHANGED IN JANUARY WITH 49,000 MILES AND BY JUNE I HAD TO TAKE MY VAN BACK IN AND PADS WERE COMPLETELY GONE. SO IN 10,000 MILES I WENT THROUGH BRAKE PADS THAT SHOULD OF LASTED 50,000+ MILES. I HAD ALL ROTORS AND FRONT PADS CHANGED SINCE THE BACK WERE STILL GOOD FROM JANUARY AND ITS BEEN 2 WEEKS NOW AND MY BRAKES ARE SQUEALING ALMOST CONSTANTLY WHEN I AM BRAKING...NOT GRINDING YET BUT I AM SURE THATS COMING SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883450July 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 80 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY FOR A FEW HOURS. THE DEALER DIAGNOSED THAT THE NUMBER FOUR CYLINDER WAS CRACKED. THE LEFT CYLINDER HEAD ASSEMBLY WAS REPLACED. ON A SEPARATE OCCASION, THE RIGHT CYLINDER HEAD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882281July 2, 2016
SERVICE BRAKES
LEFT YEAR BRAKE CALIPER SEIZED, CAUSING THE WHEEL TO OVERHEAT. OCCURRED AT 34,000 MILES. REPAIR COSTS WERE $600. WITHIN TWO WEEKS IT HAPPENED AGAIN, SAME WHEEL. NORMAL DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881579June 29, 2016
AIR BAGS, SEATS
AIR BAG LIGHT GOES ON AND OFF LIKE THER IS SOMEONE IN PASSENGER SEAT WHEN EMPTY,CAR TURNS AIR BAG ON AND OFF BY WEIGHT.DOESNT WORK PROPERLY. IN 2011 RECALL ON SAME VEHICLE FOR BAD HAVAC CAUSING LEAK. THIS STOPS HEATING SYSTOM FROM WORKING PROPERLY AND AIR BAG NOT TO WORK . MY 2013 DOING SAME BUT KNOW RECALL.DOES ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873963June 13, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TRAILER LIGHTING MODULE FAILED TWICE. THERE HAVE ALSO BEEN INTERMITTENT LIGHTS AND ALARMS THAT ACTIVATE IN THE DASH PANEL. I'VE BEEN TOLD THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSES THESE ACTIONS, INCLUDING THE FAILURE OF THE TOWING LIGHT MODULE. THE LIGHTING FAILED HAS CAUSED ME TO HAVE TO TOW A TRAILER WITH DEFECTIVE LIGHTS UNTIL I COULD REACH A SAFE PLACE TO DROP THE TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864314May 11, 2016
ELECTRICAL SYSTEM
I CALLED MY DEALER (ZIEGLER IN KALAMAZOO) WHEN I GOT THE RECALL ABOUT THE VENT WINDOW SWITCH. THEY SAID THEY WOULD CONTACT ME WHEN THEY HAD THE PART. I HAVE NOT HEARD BACK FROM THEM YET. I TRIED CALLING THEIR SERVICE DEPARTMENT AND GOT NO ANSWER - NOT EVEN VOICE MAIL) ON MAY 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863362May 5, 2016
ELECTRICAL SYSTEM
OUR 2013 DODGE GRAND CARAVAN ALTERNATOR AND PCS FAILED AT 68000 MILES. THE FAILURE OCCURRED WHILE DRIVING WITH MY WIFE AND 4 CHILDREN IN THE CAR. MULTIPLE DASHBOARD LIGHTS CAME ON AND THE THE VEHICLE ENGINE WAS RACING BUT THE TRANSMISSION WOULD NOT ENGAGE. THE ONLY REASON THERE WAS NOT A CRASH WAS THAT THEY WERE TRAVELING DOWNHILL AND DID NOT NEED TO ACCELERATE AS THE VEHICLE WAS NOT ABLE TO. LUCKILY THEY WERE ABLE TO PULL THE CAR OVER WITHOUT INCIDENT. DODGE HAS RECALLED THIS ALTERNATOR IN OVER 900,000 VEHICLES ON 4 OTHER MODELS WITH THE 3.6 LITER ENGINE BUT HAS NOT IN THE GRAND CARAVAN FOR SOME REASON. I CONTACTED DODGE AND THEY WERE UNWILLING TO HELP IN ANY WAY TO REPAIR MY VEHICLE TO MAKE IT OPERABLE AND SAFE AGAIN. THIS REPAIR WAS QUOTED FORM MY LOCAL DODGE DEALER TO COST OVER $750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855056April 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE JERKED VIOLENTLY AS IF THE TRANSMISSION WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURE AND THE TECHNICIAN REPROGRAMMED THE COMPUTER; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853300April 4, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853161April 3, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
THERE IS NOT ENOUGH ROOM, TOP TO BOTTOM, TO SAFELY ACCEPT A MEN'S US SIZE 11.5 SHOE. WITH MY HEEL PLANTED ON THE FLOOR, I AM UNABLE TO FREELY PIVOT MY FOOT FROM THE THE GAS PEDAL TO THE BRAKE AND BACK AGAIN. THE TOP OF MY SHOE GETS FIRMLY STUCK TRYING TO MOVE BETWEEN THE TWO PEDALS. IF NOT COMPLETELY STUCK, MY FOOT MOTION IS IMPEDED AND SLOWED DOWN IN MANY OTHER WAYS. ONLY, WITH A LOT OF THOUGHT AND ADJUSTMENT OF MY FOOT AND HEEL POSITION AM I ABLE TO OPERATE THE BRAKE AND ACCELERATOR AT ALL. THIS LOW FOOT CLEARANCE SIGNIFICANTLY LOWERS MY RESPONSE TIME WHEN I NEED TO HIT THE BRAKE IN AN EMERGENCY. IT REQUIRES A LOT OF EXTRA THOUGHT UNDER NORMAL DRIVING CONDITIONS AS WELL, TAKING ATTENTION AWAY FROM THE ROAD. THIS HAS NEVER BEEN AN ISSUE (OR EVEN A THOUGHT) IN MANY YEARS OF DRIVING SEVERAL OTHER MAKES AND MODELS OF VEHICLES. I OWN A 1999 GRAND CARAVAN THAT HAS PLENTY OF FOOT ROOM IN IT. NOBODY SHOULD HAVE TO THINK ABOUT HOW THEY NEED TO SPECIALLY POSITRON THEIR FOOT TO OPERATE THE BRAKE OR ACCELERATOR. FOR SAFE DRIVING, REACTION TIME IS EVERYTHING. DODGE HAS DESIGNED THIS VEHICLE WITH CRAMPED FOOT-ROOM THAT CAN DRASTICALLY REDUCE THE TIME IT TAKES TO ACTIVATE THE BRAKE AND COULD CAUSE AN ACCIDENT THAT A FREELY AVAILABLE BRAKE PEDAL MAY HAVE AVOIDED. I HAD THE IDENTICAL PROBLEMS TESTING A NEWER DODGE CHARGER AND A CHRYSLER TOWN AND COUNTRY. I AM MAKING THE ASSUMPTION THAT THIS CRAMPED AND UNSAFE DESIGN IS A STANDARD THAT COVERS MANY CHRYSLER MAKES AND MODELS. THIS ISSUE AFFECTS ALL DRIVING CONDITIONS ESPECIALLY STARTING AND STOPPING THE VEHICLE. SEE 5 PICTURES WITH A SIZE 11.5 SHOE SHOWN. PICS 1-3 SHOW THE BRAKE POSITION AND HOW THE VEHICLE DOES NOT ALLOW ME TO PIVOT BACK ANY FARTHER FROM TO BRAKE. THE GAS POSITION SHOWS A NATURAL PIVOT POSITION WHEN GOING FROM THE GAS TO THE BRAKE. THE FOOT IS STUCK THERE. THIS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850643March 20, 2016
ENGINE
VEHICLE HAS MISFIRE AND TICKING SOUND FROM ENGINE WITH CHECK ENGINE LIGHT ON AND FLASHING. ALSO WHEN DRIVING VEHICLE WANTS TO STALL WHEN IDLING .. TOOK TO DEALER AND TOLD ME HEAD CYLINDER NEED REPLACED BUT NOT COVERED BY EXTENDED WARRANTY CHRYSLER ISSUED FOR EXACT SAME REASON FOR 2011-2013 MODELS. THIS IS NOT FAIR THAT NOT ALL 2013 GRAND CARAVANS ARE COVERED. THEY SHOULD ALL BE COVERED BY SAME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850536March 19, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TIPM FAULTY IN OUR 2013 DODGE CARAVAN WITH 54000 MILES. VAN WILL NOT START..THE FUEL PUMP RELAY DANGEROUSLY ALLOWS THE FUEL PUMP TO CONTINUE EVEN AFTER VAN IS SHUT OFF. THESE WERE RECALLED ON THOUSANDS BUT ONLY UNTIL 2012. BOUGHT THE VAN WITH 2 MILES OFF SHOWROOM FLOOR , NEVER AGAIN WILL BUY A DODGE.. CUSTOMER SERVICE SAYS WE ARE OUT OF THE CRAPPY 36,000 MILE WARRANTY AND CONVENIENTLY ..THIS SEEMS TO HAPPEN AFTER 45,000 MILES IN THE DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850227March 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845709March 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840145March 6, 2016
UNKNOWN OR OTHER
I HAVE BEEN TRYING TO GET THE RECALL FIXED FOR MY CAR FOR 2 YEARS NOW AND TOBIN DODGE WILL NOT FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839878March 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839726March 3, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839541March 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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