Dodge Grand Caravan Complaints (2015)

281 consumer complaints on file.

#10948843February 1, 2017
POWER TRAIN
DATE IS APPROXIMATE. WHEN PULLING INTO AN UPHILL PARKING SPOT AT MY APARTMENT BUILDING, THE RIGHT FRONT TIRE WAS ON ICE AND THE LEFT FRONT TIRE WAS ON DRY PAVEMENT. THE RIGHT FRONT WHEEL BEGAN TO SPIN AND I TOOK MY FOOT OFF THE ACCELERATOR AND WAS IN THE PROCESS OF MOVING IT TO THE BRAKE PEDAL WHEN THE TRACTION CONTROL SLAMMED ON THE BRAKES ON THE RIGHT FRONT WHEEL. SINCE THE ENGINE WAS A HIGH RPM DUE TO THE SPINNING RIGHT FRONT WHEEL, WHEN THE TRACTION CONTROL LOCKED THE RIGHT FRONT WHEEL, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY TOWARD THE BUILDING. I MANAGED TO HIT THE BRAKE PEDAL IN TIME, BUT IT COULD HAVE RESULTED IN AN ACCIDENT OR THE DEATH OF A PEDESTRIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943892January 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL TICKING NOISE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROCKER ARM, CAMSHAFTS, AND HYDRAULIC LIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935080December 13, 2016
ENGINE, VEHICLE SPEED CONTROL
ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917255October 19, 2016
VISIBILITY/WIPER
MY WINDSHIELD KEEPS CRACKING IN THE SAME SPOT. HAVE HAD TO HAVE IT REPLACED TWICE IN LESS THAN A YEAR. NO ROCKS.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893355August 5, 2016
STRUCTURE:BODY
ON 2 SEPARATE OCCASIONS, WHILE IN PARK WITH THE ENGINE RUNNING, THE CORRESPONDING SIDE DOORS OPENED UP WHEN THE FRONT DOOR WAS IN THE PROCESS OF BEING CLOSED. THE FIRST TIME THIS HAPPENED WAS ON THE PASSENGER SIDE SLIDER, WHEN THE FRONT DOOR WAS BEING CLOSED. THIS HAPPENED ON A BUSY 8 LANE INTERSTATE DURING RUSH HOUR, WHILE PARKED IN THE BREAKDOWN LANE AWAITING A TOW TRUCK FOR OUR U-HAUL TRUCK/TRAILER BREAKDOWN. I WATCHED IN HORROR AS 3 OF MY 5 DOGS JUMPED OUT AND 1 RAN INTO THE ONCOMING TRAFFIC. THIS DOG, MY MALE COLLIE, RAN TO MY HUSBAND WHEN HIS NAME WAS CALLED, AND JUST IN THE NICK OF TIME, AS AN 18 WHEELER WAS LOCKING UP HIS BRAKES TO TRY AN AVOID KILLING HIM. WE MANAGED TO GET THE 3 DOGS, UNHARMED, BACK INTO THE VAN WITH THE OTHER 2 DOGS. ANOTHER INCIDENT HAPPENED ABOUT A MONTH LATER, WHILE IN PARK WITH ENGINE RUNNING, AS I WAS CLOSING THE DRIVERS DOOR, THE SLIDER DOOR OPENED UP, BUT THIS TIME THERE WAS NO OCCUPANTS IN THE BACK. I TOOK THE VAN TO THE LOCAL DEALERSHIP SERVICE DEPT. AND WAS TOLD THERE WERE NO LISTED RECALLS FOR THIS. HE STATED THAT ANOTHER CUSTOMER HAD COME IN COMPLAINING OF THE REAR HATCH DOOR OPENING UP WHILE THE VAN WAS BEING DRIVEN. HE STATED THAT THE SERVICE TECHNICIANS HAVE TO BE ABLE SEE THE PROBLEM HAPPENING TO ASSESS THE SITUATION FOR REPAIR, SO HE REPLACED THE KEY FOB STATING THAT IT COULD POSSIBLY BE MALFUNCTIONING CAUSING THE PROBLEMS, BUT IF ANOTHER INCIDENT OF THIS SORT HAPPENS, TO COME BACK. HE ALSO SUGGESTED THAT THE CHILD SAFETY FEATURE OF LOCKING THE REAR DOORS FROM THE TOP BUTTONS, BE PLACED ON WHEN OCCUPANTS ARE IN THE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891688July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10861727April 27, 2016
ENGINE
WHILE IN MOTION ON RURAL HIGHWAY IN MODERATE TRAFFIC, I MADE A QUICK SHORT GUN ON GAS PEDAL(NOT ALL THE WAY DOWN) AS I WAS GOING THRU YELLOW TRAFFIC SIGNAL LIGHT. THE ENGINE DELAYED IT'S REVVING, THEN REVVED, GOT STUCK AT HIGH RPM. A RED "ELECTRONIC THROTTLE CONTROL" INDICATOR APPEARED ON DASHBOARD. WITH FOOT OFF GAS PEDAL, THE VEHICLE SPEEDS UP FORWARD. HAD A CLOSE CALL AT BRAKING WITH VEHICLE IN FRONT OF ME. BRAKING LOWERED THE RPM BUT INCREASES RPM / SPEED AGAIN WHEN RELEASING BRAKE PEDAL. STUCK WITH THIS ISSUE FOR ABOUT A QUARTER OF A MILE. ISSUE DISAPPEARED WHEN I CAME TO A COMPLETE STOP BEFORE MAKING A TURN. THERE WAS A STRONG FEELING OF CLICK THEN THE RED THROTTLE ISSUE INDICATOR DISAPPEARED. HAPPENED ONCE FIRST TIME THIS AM. NO ISSUE THEREAFTER AS I HAVE NOT TRIED GUNNING THE GAS PEDAL AGAIN. I'M REPORTING THIS NHTSA FIRST BUT NEED TO KNOW WHERE TO GO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851453March 24, 2016
WHEELS
IN THE ACT OF TURNING INTO A PARKING LOT, I HIT THE CURB ON THE FRONT PASSENGER SIDE AND HEARD A LOUD BANG. AS I CONTINUED, I KNEW IMMEDIATELY THAT I HAD A FLAT AND PULLED INTO A PARKING SPOT. THERE WAS A SIDE WALL BLOW OUT VERY LARGE ON THAT FRONT TIRE. HAD TO REPLACE THE TIRE ON A CAR THAT WE HAVE OWNED NEW FOR ONLY 6 MONTHS AND ONLY HAD 6,000 MILES ON. I WAS GOING VERY SLOW AS I TURNED AND WHEN I WENT BACK TO LOOK AT THE CURB IT WAS ROUNDED AND NOT SHARP. TOOK A PHOTO OF IT BECAUSE IT SHOCKED ME. AAA CAME AND TOWED THE CAR TO A DEALER AND AFTER READING SOME SHOCKING REPORTS ABOUT THE TAKAHOMA TIRES THAT WE HAVE ON OUR CAR DECIDED TO REPLACE IT WITH ANOTHER BRAND. MY CONCERN IS THE SAFETY OF THE OTHER 3 TIRES AS WE CONTINUE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808971December 8, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788887November 6, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767354September 22, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764112September 16, 2015
AIR BAGS
I BOUGHT A 2015 DODGE CARAVAN AVP MODEL AND WANTED THE STOW-AWAY ROOF RACK ADDED. IT WASN'T UNTIL I BROUGHT THE VEHICLE HOME THAT I DISCOVERED THAT THE WRONG ROOF RACK HAD BEEN INSTALLED. THEN I READ THE OWNERS GUIDE AND I FOUND THE WARNING ABOUT NOT DRILLING INTO THE ROOF. THIS WARNING STATES: DO NOT ADD ROOF RACKS THAT REQUIRE ANY BOLTS OR SCREWS TO MOUNT A RACK. IT ALSO STATES THAT THE ROOF SHOULD NOT BE DRILLED INTO FOR ANY REASON. DODGE CUSTOMER CARE PUT ME IN CONTACT WITH A TECHNICIAN FROM MOPAR, THE COMPANY THAT SUPPLIES THE STOW-AWAY ROOF RACK. THAT IS WHEN I LEARNED THAT MOPAR WILL NOT SUPPLY THE STOW-AWAY RACK TO THE DEALERSHIPS BECAUSE IT CAN ONLY BE PUT ON AT THE FACTORY. HE TOLD ME ABOUT THE DANGERS OF DRILLING AND PUTTING SCREWS INTO THE ROOF. NOT ONLY COULD AN AIRBAG DEPLOY WHILE THE RACK IS BEING INSTALLED, BUT IF A SCREW IS TOUCHING OR IN NEAR CONTACT WITH THE AIRBAG OR WIRING, THE SYSTEM COULD FAIL LATER. THIS MEANS THAT THE 14 SCREWS THAT WERE DRILLED INTO THE ROOF COULD POTENTIALLY CAUSE AN ACCIDENT BY DEPLOYING THE AIR BAGS PREMATURELY OR THEY MAY NOT WORK AT ALL IN AN EVENT THAT REQUIRES THEM. SO FAR NO ONE FROM DODGE WILL PUT IN WRITING THAT MY VEHICLE IS SAFE AND THAT I HAVE NOTHING TO WORRY ABOUT. MY REQUEST TO THE DEALERSHIP AND TO DODGE CUSTOMER CARE FOR PAPER WORK ABOUT THE ROOF RACK HAVE GONE UNANSWERED. I HAVE ALSO BEEN TRYING TO GET PROOF OF WHO INSTALLED THE ROOF RACK AND THE WARRANTY CARD THAT IS SUPPOSED TO BE FILLED OUT BY THE INSTALLER. I HAVE NO PAPER WORK ABOUT THE ROOF RACK AT ALL, SUCH AS THE USE AND CARE OF IT. NOW I FEEL OBLIGATED TO LET THE PUBLIC KNOW ABOUT THIS VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759183August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE INCIDENT BY THE FIRE MARSHALL, WHO LATER DETERMINED THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE WIRING HARNESS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10743839July 27, 2015
SERVICE BRAKES
BACK LEFT WHEEL SMELLED VERY HOT WHEN I GOT OUT OF THE VAN.WENT TO TOUCH VERY HOT TO TOUCH TOOK TO LOCAL MECHANIC,AFTER CALLING DEALER SHIP SAID OUT OF WARRANTY.BACK LEFT CALIPERS WERE BAD HAD TO REPLACE BOTH REAR CALIPERS,ROTORS AND BRAKE SHOES.I BELIEVE ANYTHING TO DO WITH BRAKES ARE A HAZARD THE WHEEL GOT HOT FROM CALIPERS NOT WORKING PROPERLY COULD HAVE CAUSED A BLOWOUT AND BRAKE SYSTEM FAILURE.IM NOT A MECHANIC BUT THE MECHANIC I TOOK IT TO WAS DISGUSTED THAT THE CALIPERS HAD GONE BAD EXPECIALLY AT THAT MILEAGE. HE SUGGESTED I CALLED MY DEALERSHIP BACK AND TELL THEM WANT HAPPENED WHICH I DID.THE OWNER SAID CANT HELP WHEN I TAKE TO AN OUTSIDE MECHANIC.I BELIEVE THIS IS A SAFETY HAZARD I ALSO CHECKED OTHER ONLINE COMPLAINT SEEMS TO HAVE BEEN A PROBLEM WITH DODGE VAN FOR LAST 3-4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724495June 10, 2015
VISIBILITY
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10717208May 18, 2015
WHEELS, STRUCTURE:BODY
MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712379April 23, 2015
ENGINE
WHEN BACKING UP AN 10% INCLINE TO BACK UP INTO A PARKING SPACE (FIRST TIME SINCE BUYING THE VAN NEW WITH 8 MILES ON IT) THE VEHICLE SHUDDERS ALL THE WAY UNTIL IT STOPS. I HAVE NOT EXPERIENCED THIS IN DRIVE GEARS (YET). I HAVE DRIVEN THIS VAN UP AND DOWN BRIEFLY IN THE MOUNTAINS, NO ISSUE WHILE DRIVING WAS NOTICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711873April 21, 2015
STRUCTURE:BODY
BOUGHT THE VEHICLE SATURDAY 4/18/2015. THE VEHICLE WAS TAKEN IN FOR WASH AND FILL UP AS MY WIFE AND I SIGNED THE PAPERWORK. FOLLOWING SIGNING PAPERWORK WE FOUND THE DRIVER SIDE BOTTOM TRIM POPPED OUT. THE CLIP THAT HOLDS THE SMALL TRIM PIECE IN WAS BROKE. LATER IN THE DAY MY WIFE GOT HER ARM PINCHED HARD BY THE DRIVER SIDE AUTO CLOSING DOOR LEAVING A NASTY BRUISE ON BOTH SIDES OF HER ARM. THE DOOR HESITATED TO REOPEN AND CONTINUED TO CLOSE ON HER ARM. TOOK VAN BACK TO DEALER ON MONDAY 4/20/15 TO HAVE TRIM PIECE FIXED. FOUND OUT THEY HAD TO ORDER THE PART. THE SERVICE MANAGER SAID THIS WAS NOT THE FIRST TIME THEY SAW THIS ISSUE. AFTER LOOKING AT THE POPPED TRIM PIECE I NOTICED THE BOTTOM CORNER OF THE VAN BEHIND THE POPPED TRIM HAD BEGAN TO RUST OUT WITH THE PAINT CHIPPED. NOW WILL HAVE TO HAVE PAINT AND NEW TRIM PIECE ON A BRAND NEW VEHICLE. REGARDING THE AUTO DOOR CLOSING THE SERVICE MANAGER SAID SHE WAS NOT AWARE OF ANY SENSITIVITY SETTINGS BUT WOULD LOOK INTO IT TO AVOID THE INJURY HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10700905March 22, 2015
POWER TRAIN
I BOUGHT THIS VAN WITH 13 MILES ON IT. THE VAN SHAKES/SHUDDERS ON AN INCLINE. THIS OCCURS FROM TIME TO TIME IN DRIVE BUT IS VERY BAD WHEN IN REVERSE. I NOTICED THIS FIRST WHEN GOING UP A HILL TO GET OUT OF OUR NEIGHBORHOOD. I FIRST NOTICED IT IN REVERSE WHEN BACKING OUT OF MY DRIVEWAY WHICH IS A VERY SLIGHT INCLINE. THE SHUDDERING OCCURS EACH TIME I GO UP THE HILL, NEAR OUR HOME. UNLESS THE GROUND IS COMPLETELY FLAT OR I AM BACKING DOWN AN INCLINE, REVERSE FEELS LIKE AN OLD STICK SHIFT THAT "TREMBLES" AS YOU BACK UP OR ACCELERATE. I DID NOT BUY "NEW" TO HAVE ISSUES LIKE THIS. THE VAN HAS LESS THAN 30 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700906March 22, 2015
ELECTRICAL SYSTEM
ONE OF MY OUTLETS IN THE CONSOLE DOES NOT WORK AND IT IS NOT DUE TO A BLOWN FUSE. THE VAN WAS BOUGHT "NEW" WITH 13 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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