Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10033587August 7, 2003
AIR BAGS:FRONTAL
WHILE DRIVING THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH ANOTHER VEHICLE IMPACTED THE DRIVER'S SIDE GOING ABOUT 50 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY WHICH RESULTED IN INJURIES TO THE DRIVER. THE VEHICLE WAS A TOTAL LOSS. *PH *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10030741August 4, 2003
ELECTRICAL SYSTEM:WIRING, AIR BAGS:FRONTAL
I OWN A 2002 DODGE GRAND CARAVAN WITH APPROXIMATELY 11,000 MILES. THE AIR BAG LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY WHILE DRIVING. THE CAR IS CURRENTLY AT THE DEALER FOR SERVICE AND THEY INDICATED IT WOULD TAKE SEVERAL DAYS TO CHECK OUT THE WIRING. AS AN ELECTRONIC ENGINEER I FIND THIS TO BE BIZARRE. THE CAR HAS LOW MILEAGE AND THE IMPLICATION OF THE DAYS TO CHECK RESPONSE IS THAT THERE IS A FRAYED WIRE SOMEWHERE AS THE CONNECTOR HAS CHECKED OUT ALL RIGHT. IF THE CAUSE IS A CHAFED WIRE THEN THERE IS A SERIOUS DESIGN FLAW COMPROMISING THE AIRBAG SAFETY FEATURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030393July 30, 2003
SEAT BELTS:REAR/OTHER, CHILD SEAT:TETHER: STRAP/WEBBING
THE REAR SEATBELTS ON THE REAR BENCH OF OUR 2002 DODGE GRAND CARAVAN DO NOT STAY LATCHED ON OUR CARSEATS. IN JUNE OF 2003 I NOTIFIED DODGE AND THEY STATED THEY HAD NOT RECEIVED ANY COMPLAINTS REGARDING THIS ISSUE. THEY NOW HAVE MY COMPLAINT - REFERRAL #11380233. THE REAR BENCH IS ALSO NOT LATCH EQUIPPED BUT DOES HAVE ONE REAR TOP TETHER ANCHOR PLACED IN THE MIDDLE. I HAVE 3 (SOON TO BE 4) CHILDREN IN CARSEATS. I WAS UNDER THE IMPRESSION THAT ALL SEATS WERE TO BE LATCH COMPATIBLE IN ALL POSITIONS. AS FOR THE SEATBELT ISSUE, THE DEALER CLAIMED IGNORANCE TO THE INTERNET SO I HAVE PRINTED OFF THE STORIES ON UNSAFEBELTS.COM TO TAKE TO THEM TODAY WHEN I GO TO PICK IT UP. THEY CLAIM THEY HAVE NOT BEEN ABLE TO TRIGGER THE RESPONSE - BUT THEN THEY DIDN'T TRY TO BUCKLE IN ONE OF MY MANY CARSEATS EITHER SO THEY WILL BE DOING THAT TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029720July 21, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND BRAKES ARE DEPRESED THEY MAKE A LOUD NOISE ,LOCK UP AND HESTIATE TO STOP. DEALESHIP CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027314July 15, 2003
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025866July 11, 2003
TIRES:SIDEWALL
2003 DODGE GRAND CARAVAN ES WITH MICHELIN MX4 P215/60R17 96S TIRES (DOT B9KX DVMX 1102). TWO TIRE HAVE HAD DAMAGED SIDEWALLS. ONE TIRE ON THE PASSENGER REAR RESULTED IN A SLOW LEAK. THE OTHER, ON THE PASSENGER FRONT, HAS A BULGE AFTER CONTACT WITH THE CURB. THE SENCOND TIRE WAS FINE FOR ONLY MINUTES EARLIER DURING AN OIL CHANGE AND RECALL WORK AT THE DEALERSHIP. NO ABNORMAL CONTACT WITH A ROAD HAZARD OCCURRED DURING THE TWO MILE DRIVE FROM THE DEALER TO HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027045July 11, 2003
AIR BAGS
AIRBAG SENSOR LIGHT CONTINUES TO STAY ON. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025913July 11, 2003
SEAT BELTS:REAR/OTHER
I HAVE A 2002 DODGE GRAND CARAVAN WITH UNSAFE SEAT BELTS IN THE REAR. I WANT DAIMLER-CHRYSLER TO REPLACE THEM AT THEIR EXPENSE ASAP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026678July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 5-10 MPH VEHICLE STALLED AND THEN COMPLETELY LOCKED UP COMING OFF OF A RAMP. UPON STARTING AGAIN IT STARTED TO JERK. TOOK VEHICLE TO THE DEALER. THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023053July 3, 2003
AIR BAGS:FRONTAL
THE AIR BAG ON THE PASSENGER SIDE WAS INOPERATIVE. THE AIR BAG HAD TO BE REPLACED. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023981June 29, 2003
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE TURN SIGNALS WILL INTERMITTENTLY WORK IN REVERSE. FOR EXAMPLE, IF I ENGAGE THE LEFT TURN SIGNAL, THE RIGHT DASH LIGHT WILL FLASH ALONG WITH THE RIGHT TURN SIGNAL LIGHTS. THIS REVERSE PROCESS ALSO HAPPENS SOMETIMES WHEN I ENGAGE THE RIGHT TURN SIGNAL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024725June 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED ABS FAILURE CAUSED BY THE ROTORS DELAMINATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023547June 22, 2003
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
MY VAN WAS BOUGHT NEW AND IS JUST ABOUT 1 YEAR OLD. I HAVE BEEN HAVING MANY PROBLEMS WITH THIS VEHICLE. THE VEHICLE WOULD GO 30 MPH BY ITSELF ALTHOUGH I WAS PRESSING THE BRAKE. THIS EVEN HAPPENED WHILE I WAS DRIVING ON AN ICY ROAD. THE DEALER SAID THAT THIS IS NORMAL. ALL THE VEHICLE'S LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES, SOMETIMES LOCKING MY KEYS IN IT BEFORE I CAN GET THEM OUT. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED IT WAS RETURNED TO THE DEALER BECAUSE THE HEATER AND AIR DID NOT WORK PROPERLY. A FIRE BURNED THE DRIVER'S DOOR, SEAT, FLOOR RUGS AND WINDOW. THE FIREMAN SAID IT WAS AN ELECTRICAL FIRE, WHICH STARTED IN THE DRIVER'S DOOR BY THE WIRES. THE FIRE HAPPENED ON THE WEEKEND THEREFORE THE DEALER IS NOT AWARE OF THE FIRE YET. I PLAN TO GO TO THE DEALER ON MONDAY TO SEE WHAT CAN BE DONE. THE VEHICLE CANNOT BE DRIVEN AND THE SMELL INSIDE THE VEHICLE IS OVERWHELMING. EVERYTHING ON DRIVERS SIDE IS BURNED. I WILL ASK FOR A NEW REPLACEMENT VEHICLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10023091June 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
RECALL REPLACEMENT OF GAS TANK THAT MIGHT HAS SOMETHING TO DO WITH MY ENGINE LIGHT TURNING ON NOW I FOUND OUT THAT THE PROBLEM IS COMING THROUGH THE EMISSION CONTROL SYSTEM PURGE (GROSS) LEAK ENGINE CODE P0455 GIVEN TO ME BY THE CAR ITSELF, MY CAR WILL BE TAKEN TO DEALER ON THIS CONDITION MONDAY JUNE 16,2003 AND I THINK THIS HAS SOMETHING TO DO WITH THE REPAIR OF THE RECALL. MY MAIN COMPLAINT IS THAT I'VE BIN AT THIS DEALER THREE TIMES WITH REPAIR DONE OR CHECK DONE ON PROBLEMS TO MY VEHICLE AND THREE TIMES I GET NO PROOF THAT THE VEHICLE WAS SERVICE THERE EVEN WHEN THE RECALL WAS DONE ALL I HAVE IS THE TAG # WHICH IS ONLY FOR THERE PURPOSE. I DO ASK FOR IT EVEN THOUGH I THINK I SHOULDN'T AND THEY STATE THAT JOB IS DONE AND I DON'T NEED ANYTHING CAUSE IT WAS DONE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021517June 12, 2003
SEAT BELTS:REAR/OTHER
MY SEVEN YEAR OLD DAUGHTER WAS EXITING OUR 2002 DODGE GRAND CARAVAN WHEN HER FOOT SLIPPED THROUGH THE SAFETY BELT STRAP. THE STRAP WAS LOCATED NEXT TO THE SLIDING DOOR OF THE PASSENGER SIDE OF THE CAR. THE STRAP WAS IN IT'S STORAGE POSITION, BUT WAS CLEARLY STILL IN THE WAY OF HER STEPPING PAST THE MIDDLE PASSENGER SEAT AS SHE EXITED FROM THE REAR SEAT OF THE VEHICLE. SINCE THE STRAP "LOOPED" AROUND HER FOOT, SHE THEN TRIPPED AND TUMBLED OUT OF THE SLIDING DOOR SIDE OF THE VEHICLE. I WITNESSED EVERYTHING--ANY TALLER: SHE WOULD HAVE STRUCK HER HEAD ON THE DOOR OF THE CAR. SHE ACTUALLY FELL OUT THE SLIDING DOOR AREA AND SCRAPED HER ARMS PRETTY GOOD. I WAS SURE SHE MUST HAVE BROKE BOTH ARMS THE WAY THAT SHE FELL. BUT, WE WERE LUCKY THIS TIME. THERE MUST BE A BETTER WAY TO MOUNT THOSE SAFETY STRAPS TO AVOID THIS TYPE OF THING. WHEN THE PASSENGER IN THE MIDDLE SEAT IS STRAPPED IN, IT IS EVEN WORSE AS EACH PASSENGER PASSING TO THE REAR SEATS MUST WALK OVER OR UNDER THE STRAPS AS WELL. IN THIS CASE, HOWEVER, SHE WAS THE ONLY PASSENGER AND THE "RESTING" STRAP STILL CAUGHT HER LEG AS SHE EXITED THE VEHICLE. CLEARLY NOT SAFE IN MY OPINION. JUST THOUGHT I'D PASS THIS ALONG. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10021198June 7, 2003
SUSPENSION, SERVICE BRAKES, HYDRAULIC
I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021774May 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE SHOES ARE COMPLETELY WORN OUT WITH ONLY 17,500 MILES ON VEHICLE. *TT *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021549May 21, 2003
TIRES
NAR 05/21/2003 *MR MICHELIN MX4 P215/60R17 TIRES. 3 TIRE FAILURES WITHIN 12 MONTHS DUE TO ROAD HAZARDS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020027May 16, 2003
STRUCTURE:BODY:DOOR
THE VEHICLES SLIDING DOORS DID NOT WORK PROPERLY. THE DEALER HAS INSPECTED IT THREE TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016347April 22, 2003
TIRES:SIDEWALL
THREE TIRE FAILURES WITHIN 12 MONTHS DUE TO "ROAD HAZARDS". THE TIRES ARE MICHELIN 215/60R17. ONE WAS A SLOW LEAK THE DISCOUNT TIRE REP SAID WAS DUE TO ROAD DAMAGE, THE SECOND WAS A HOLE IN THE SIDE WALL AFTER HITTING A CURB WHILE PARKING, AND THE THIRD WAS A SIDEWALL BUBBLE DISCOVERED WHEN THE SECOND TIRE WAS REPLACED DURING A COURTESY TIRE ROTATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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