Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10765680October 7, 2015
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO LACK OF REPLACEMENT PARTS FOR WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780248October 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779725October 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779575October 4, 2015
UNKNOWN OR OTHER
I PURCHASED THIS USED HANDICAPPED EQUIPPED DODGE BACK ON JUNE 26, 2015. THE SPARE KEY DIDN'T WORK, SO I WENT TO LARRY MILLER DODGE IN PEORIA, AZ TO SEE IF I COULD GET IT FIXED. THEY SAID THERE WAS A RECALL ON THE VAN, AND IT WOULD BE FOOLISH TO PURCHASE ANOTHER KEY, AS THE RECALL WOULD NECESSITATE REPLACEMENT OF BOTH KEYS ANYWAY. I HAVE CALLED THEM TWICE SINCE THAT TIME AND AM STILL WAITING FOR THEM TO CALL ME BACK TO SCHEDULE THE RECALL WORK. IN THE MEANTIME I DON'T HAVE A SPARE KEY, SO I'M UNABLE TO LEAVE THE VAN RUNNING WITHOUT IT. MY WIFE IS A PARAPLEGIC AND SOMETIMES HAS TO SIT IN THE VAN WHILE I RUN INTO THE STORE TO PICK UP SOMETHING. WHEN IT'S MORE THAN 100 DEGREES OUTSIDE SHE GETS EXTREMELY HOT BECAUSE THE AIR CONDITIONING ISN'T RUNNING. THE SPARE KEY WOULD ALLOW ME TO LEAVE THE VAN RUNNING AND LOCK IT UP UNTIL I CAN GET BACK TO THE VAN. THE LAST TIME I SPOKE WITH THE DEALER, THEY TOLD ME THEY WOULD PUT A "PRIORITY" ON THE RECALL SERVICE, BUT THAT WAS MORE THAN A MONTH AGO, AND I STILL HAVEN'T HEARD ANYTHING FROM THEM. THIS IS REALLY GETTING FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779261October 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE CONTACT STATED THAT THE FOB FAILED TO UNLOCK THE DOORS. THE CONTACT PRESSED THE UNLOCK FEATURE ON THE KEY FOB AND THE ALARM WENT OFF. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS AND INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778694September 30, 2015
UNKNOWN OR OTHER
I RECEIVED NOTICE OF A RECALL ON MY GRAND CARAVAN R03. I HAVE BEEN ON A LIST FOR REPLACEMENT OF THE IGNITION MODULE SINCE JULY 2015. I AM HAVING PROBLEMS WITH THE VAN STARTING. I HAVE TO FLIP THE KEY 5-10 TIMES TO START IT. DODGE IS NOT SUPPLYING THE PART TO THE DEALER SHIPS. THEY HAVE HAD MORE THAN ENOUGH TIME. I EVEN CONTACTED DODGE DIRECTLY AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. THE PART NUMBER THE DEALERSHIP IS WAITING ON IS CBXZR036AA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773851September 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STARTED THE IGNITION AND THE VEHICLE REMAINED IN THE ACCESSORY POSITION FOR A FEW SECONDS UNTIL AFTER THE ENGINE WAS TURNED OFF AND RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE RECALL NOTIFICATION WAS RECEIVED IN APRIL OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767394September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767406September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766670September 21, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. TWO DEALERS WERE CONTACTED AND PROVIDED NO DISCLOSURE ON PART AVAILABILITY, BUT INDICATED THAT THE CONTACT WAS PLACED ON A WAITING LIST MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 12/09/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766689September 21, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON THE HWY 485 TOWARD AIRPORT WHEN I HEARD A SUDDEN SOUND IN MY DASHBOARD. IT WAS A ETC (ELECTRONIC THROTTLE CONTROL LIGHT) AND THE ESC (ELECTRONIC STABILITY CONTROL LIGHT) THAT CAME OUT AND, MY TEMPERATURE CONTROL GAUGE NEEDLE DROPPED FROM MI-RANGE TO ZERO. I SLOW DOWN THE CAR PULLED IT ON THE SIDE OF THE HIGHWAY SO I CAN CHECK TO SEE WHAT WAS HAPPENING AND THE NEXT THING I KNOW WAS A HEAVY SMOKE COMING OUT OF THE HOOD AND THAT WAS IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10764988September 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765021September 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764462September 17, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764470September 17, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE FRONT OF THE VEHICLE SHOOK. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764551September 17, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764270September 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763444September 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 10/29/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763005September 10, 2015
ENGINE, ELECTRICAL SYSTEM
I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE L25 IN MAY 2015. I CONTACTED ALHAMBRA CHRYSLER DODGE JEEP RAM TO SCHEDULE THE REPAIR APPROXIMATELY EVERY THREE WEEKS FROM MAY 2015. THEY REPEATEDLY TOLD ME THAT THEY DON'T HAVE THE PART, THAT THEY ORDERED IT, AND THAT THEY WILL CALL ME WHEN IT COMES IN. IT HAS BEEN 4 MONTHS AND I'M STILL GETTING THE SAME STORY. MY FOBIKS ARE NOT WORKING CORRECTLY. STARTING MY CAR IT HIGHLY UNRELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762592September 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan