Dodge Durango Complaints (2023)

28 consumer complaints on file.

#11759167August 24, 2026
EXTERIOR LIGHTING
Water gets in the back racetrack light on the back lift gate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749259July 9, 2026
AIR BAGS, ENGINE, POWER TRAIN
The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747340June 30, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740977May 30, 2026
AIR BAGS
I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735630May 4, 2026
ELECTRICAL SYSTEM
I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729656April 7, 2026
EXTERIOR LIGHTING
Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721617March 3, 2026
EXTERIOR LIGHTING
This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717794February 13, 2026
EXTERIOR LIGHTING
Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won’t cover. It’s nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717310February 11, 2026
UNKNOWN OR OTHER
When vehicle was purchased new in 2023 I noticed the corners of the windshield was delaminating forming bubbles in both corners of the glass as well as along the top I brought the car back several times and it was never fixed ,reached out to Stellantis and was told glass is not covered under warranty even though the vehicle has only 8000 miles on it now .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717139February 10, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715186February 3, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715010February 2, 2026
STRUCTURE:BODY
The spoiler on my liftgate fell off when driving 40mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713280January 25, 2026
EXTERIOR LIGHTING
Left driver side LED turn signal strip malfunctions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709196January 6, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BUT THIS HAS HAPPENED SEVERAL DIFFERENT OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706891December 23, 2025
POWER TRAIN
Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing happened when they drove the car. Something is going on for it to service transmission light to come on and then not shift 3 times now within 6 months. Mileage is under 32,000. Regular maintained with oil changes and tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699102November 13, 2025
EXTERIOR LIGHTING
daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696165October 28, 2025
EXTERIOR LIGHTING
Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682270August 21, 2025
ENGINE, POWER TRAIN
The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message “Service Shifter” displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682098August 21, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
SERVICE SHIFTER on dashboard. When driving or at the start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681025August 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I am submitting this complaint regarding recurring safety-related defects on my 2023 Dodge Durango RT. 1.Uconnect Failure: The Uconnect infotainment/communication box has repeatedly failed, causing loss of access to critical vehicle functions. These failures affect visibility of system warnings, navigation, and driver settings, creating distraction and limiting awareness. 2.Driver-Side Daytime Running Light (DRL) Failure: At just 40,000 miles, the driver-side DRL failed. This significantly reduces vehicle visibility to other drivers during the day, creating a safety hazard. What raises my concern further is that I have personally identified at well over 10 other Dodge Durangos in my local area experiencing the same daytime running light issue. This strongly suggests a widespread defect. Both failures directly impact vehicle safety. The Uconnect issue undermines system reliability, while the DRL defect reduces daytime visibility, increasing the risk of accidents. I request that this issue be investigated as a systemic defect requiring corrective action. Dodge owners should not have to repeatedly pay for repairs on essential safety features. Thank you for your time and attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango