Dodge Durango Complaints

312 consumer complaints on file.

#11753422July 29, 2026
UNKNOWN OR OTHER
The Lebra protection cover negates the safety features on Durangos with front radar. The radar protects the vehicle for collision avoidance, auto speed reduction, lane departure, and other safety features. There is a cutout in the LeBra cover which should permit the radar to function correctly but it does not. My vehicle displays a red light and beeps constantly with the cover installed. Without the cover there are no issues. I contacted Dodge Connect and they stated that this is a know problem with front end covers with radar safety options. They accessed my vehicle and checked the alignment etc. Which was correct. They then led me thru resetting the system to be sure that there was no “hard” error. There were no hard errors and nothing they did fixed the issue. They sent me the following which is printed on the Dodge Durango web site. >>>>Do not attach or install any accessories near the sensor, including transparent material or aftermarket grilles. Doing so will cause an ACC system failure or malfunction. Notice is states NEAR! I sent all the photos requested. They are: A picture of the cover installed, A picture of the front of the radar with the cover on, a picture of the malfunction caused by the cover and a video illustrating the malfunctioning safety issues caused, the serial number of the Lebra, two pictures of the vehicle without the cover installed. These photos can be expanded for a closeup view. I have sent all information and pictures requested by Cover Craft. I have contacted Cover Craft customer service multiple times already and I feel as though I am getting the run-around or simply being ignored. No after market product should ever negate the factory installed safety features of a vehicle thus putting the driver and occupants in danger. Please modify your web site to warn buyers of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753150July 27, 2026
EXTERIOR LIGHTING
I own a 2022 Dodge Durango. During normal loading and unloading of cargo with the liftgate open, I have sustained three separate lacerations to my forearm and wrist from the exposed, sharp inside corners of the rear taillight assemblies. The injuries have occurred on both the driver-side and passenger-side taillights during ordinary use of the cargo area. Each incident resulted from simply reaching into or removing items from the rear cargo area. The taillight corners are extremely sharp and are positioned where a person’s arms naturally pass while using the cargo area. The cuts were severe enough to leave permanent scars, and I have photographs documenting the injuries. After experiencing these injuries, I found that other Dodge Durango owners have reported similar lacerations from the same taillight design. Based on my experience and these other reports, I believe the rear taillight assemblies present an unreasonable risk of laceration during normal, foreseeable use of the vehicle. I am submitting this complaint so NHTSA can evaluate whether this design presents a safety defect and determine whether further investigation is warranted.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11750217July 14, 2026
POWER TRAIN, VISIBILITY/WIPER, ELECTRICAL SYSTEM
The contact owns a 2026 Dodge Durango. While driving at an undisclosed speed in a rainstorm, the front window windshield wipers failed to wipe the windshield. The windshield wipers were replaced, and the vehicle was repaired. Additionally, the instrument panel failed to display an accurate fuel level. The vehicle was taken to the local dealer, who informed the contact that the failure was caused by an inoperable hood latch and electrical wiring that was damaged. The hood latch wiring was replaced, and the vehicle was repaired. The contact stated that later, while driving at an undisclosed speed, the vehicle was bucking and hesitating, and the instrument panel became inoperable. Additionally, after starting the vehicle, there was a whining sound coming from the engine while the transmission was shifting gears. The local dealer was unable to determine the cause of the failure. While driving uphill, the vehicle stalled with the message "BRAKES" displayed. The vehicle was restarted and later returned to the dealer, who was unable to determine the cause of the failure. After retrieving the vehicle, approximately 500 miles later, while driving on a back road and crossing a dangerous intersection, the vehicle suddenly stalled in the middle of the intersection with oncoming traffic approaching. The vehicle suddenly restarted and drove forward moments before a collision occurred. The vehicle was immediately returned to the dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 651.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750152July 13, 2026
UNKNOWN OR OTHER
The component that failed is the rear spoiler of the Durango. There is already a recall in place. The vehicle was inspected a few years ago and passed. Then, the issue happened where it fell off while driving, damaging the back hatch of the Durango. After speaking with the dealership, they refused to fix the problem because they stated they already checked the recall and it passed. But it's still a recall. And it fell off while I was driving almost damaging the vehicle behind me. In causing serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749878July 12, 2026
FUEL/PROPULSION SYSTEM
My fuel pump went out without codes. My car stalled out on a highway while I was going 65 miles an hour with my baby in my car , and would not crank back up or go into neutral . No , it has not been to dealer it is broke down and I had to have it towed home. My husband is a mechanic and has thoroughly inspected all components, the fuel pump went out . No. This is a common problem in 2021 dodges and challengers . This is very dangerous for drivers on the highway . This issue should be fixed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749685July 11, 2026
ENGINE, POWER TRAIN
I brought the car to the dealership on June 24th about the car jolting forward and a this coming from the bottom of the car . The car jolts forward when in drive I have 10k miles now after he dealership put 588 miles on my car . Got my car back on July the 20th . I was told that my engine misfired and they had to replace spark plugs on a new car I purchased this car brand new . Less than two years having it my engine misfired and they replaced spark plugs .no warning lamps which is deeply concerning as this issues had been happening for awhile with no warning on dash car jolting forward thudding from the bottom of the car . Extremely dangerous you could hit the back of someone’s car or something . Extremely unsafe . The issue was reproduced by the dealership .i strongly suggest this be looked into to a car jolting forward is extremely unsafe for the roads .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749377July 9, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
2024 Dodge Durango, purchased brand new. AC completely stopped working at 340 miles after buying. Vehicle has had 7+ dealership visits since purchase. Vehicle has been out of service for 40+days total. Currently, vehicle has been at dealer since June 24, 2026 and is still not returned as of July 9, 2026 — 16 days ongoing with no resolution. I request NHTSA look into this. Electrical/HVAC: Constant leaking and repeated failures since 340 miles. AC intermittently will not blow air at all, especially when first starting vehicle. System makes loud hissing/whistling sound from dash. Dealer has replaced the A/C condenser, discharge line, compressor, and evaporator core. On one visit, dealer found AC dye present at the HVAC box drain tube indicating evaporator core was leaking. On another visit, dealer noted system was slightly low and stated "not sure if vehicle was charged properly when the condenser was replaced." System still leaks and fails. AC failure in Tennessee summer heat creates risk of heat exhaustion and prevents defroster use. Issue still not repaired. Power Train: Transmission was misfiring and vehicle jolts forward when shifting into drive. Dealer performed transmission reprogramming. Dealer initially claimed they were unable to duplicate the concern and that it "operates as designed." Concern not resolved. Engine: Had to have all spark plugs replaced at approximately 9,000 miles due to misfire issues. Fuel/Propulsion System: Gas/fuel smell reported. Dealer noted system was slightly low. Body/Interior: During repeated dashboard removals for AC repairs, dealer did not properly reassemble vehicle. A screw was left out, causing dash to rattle. Dealer also removed carpet and improperly reinstalled, causing damage. All defects occurred under 10,000 miles. Dealer has performed multiple major component replacements on the AC system. Issue still persists. Vehicle has severe diminished value due to 9+ repair attempts and 40+days out of service. Legal case .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749259July 9, 2026
AIR BAGS, ENGINE, POWER TRAIN
The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748841July 7, 2026
UNKNOWN OR OTHER
The vehicle had been parked and unused for approximately 24 hours. We drove it home after staying elsewhere overnight and arrived home about one hour before the incident. About an hour after parking, I asked my fiancé to retrieve our belongings from inside the vehicle. He immediately noticed smoke filling the interior of the vehicle. I opened the hood to try to determine where the smoke was coming from but did not see any visible fire. As I continued looking for the source of the smoke, the vehicle suddenly caught fire. Within approximately 10 minutes, the fire spread rapidly, completely destroying the vehicle and reducing it to a total loss. The flames then spread to my home, causing part of the house to catch fire. Thankfully, we discovered the smoke when we did. Had it gone unnoticed for even a short time longer, our entire house could have caught fire. Firefighters arrived just as the fire began spreading to the house and were able to prevent further damage. Thankfully, no one was injured.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11748497July 6, 2026
SUSPENSION
The contact owns a 2026 Dodge Durango. The contact stated that while driving at 55 MPH on a desert highway, the vehicle made an abnormal sound. The contact started to lose control of the vehicle and managed to pull over to the shoulder of the highway; however, the front passenger's side tire detached from the vehicle in the process. The contact notified the manufacturer of the failure and requested roadside assistance. After the vehicle was impounded by the highway patrol, it was towed to the dealer. The vehicle remained in the dealer's possession and had yet to be diagnosed or repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748362July 5, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747956July 2, 2026
AIR BAGS
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver’s head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 7,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11747340June 30, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746753June 26, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743362June 10, 2026
ELECTRICAL SYSTEM
"Service Shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742749June 8, 2026
SERVICE BRAKES
I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again in May and received a return response. I’m bringing the vehicle in to Team Dodge for inspection this June 12. It’s clear that this issue is a warped rotor. It’s a very common issue with Dodge vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742739June 8, 2026
EXTERIOR LIGHTING
The contact owns a 2022 Dodge Durango. The contact stated that during a routine maintenance appointment, the mechanic discovered that the rear license plate light had become inoperable due to moisture and corrosion. The contact was informed that the rear racing track lighting assembly, which included the rear brake lights, needed to be replaced. The rear racing track lighting assembly was replaced, and the vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742233June 5, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
My vehicle is a 2022 Dodge Durango, and suddenly, about a month ago, the driverside day-time running light stopped working. This seemed strange because it's an LED light and they generally last the majority of the vehicle's life, but certainly longer than four years. Then I started to notice other Durangos locally with the same problem, all with the driver's side daytime running light only. I've checked multiple online forums as well and confirmed that this is a widespread problem. I contacted the FCA hotline to report this problem and to see if Dodge had either addressed this problem or would be willing to. Each time the representative denied having a single complaint about this problem, which I knew to be false after the second time, because I knew there was at least one, MINE from the first report. This repair cost over $1600, and is still not done because the headlight assembly for the driver's side is on back order. Yes, the driver-side headlight assembly is on back order, but not the passenger-side one. When asked why the passenger side is not on backorder, but the driver-side one is, I was told it's because there seems to be a widespread problem with the ones that came on the vehicle from the factory, and replacing them has caused a backorder. To add insult to injury, Dodge's own warranty does not cover this problem, and neither do their expensive extended warranties, because the problem is considered to be a "sealed beam", not the headlight assembly itself, even though the only way to replace the headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740977May 30, 2026
AIR BAGS
I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740803May 29, 2026
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS WORKS INTERMITTENTLY. VEHICLE ONLY HAS 44,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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