Chrysler Town and Country Complaints (2007)

219 consumer complaints on file.

#10396615April 18, 2011
ENGINE AND ENGINE COOLING
2007 T& C. CHECK OIL AFTER 30,000 AND DISCOVERED 1 1/2 QT LOW. DEALER ADVISED IT IS NORMAL TO USE 1 QT PER 1,000 MILES. (I NEVER HAD A CAR DO THAT LET ALONE ONE WITH ONLY 30,000 MILES). I NOW HAVE 42,000 MILES AND STILL CONSUMES ABOUT 1 QT + PER 1,000 MILES. I HAVE REGISTERED A COMPLAINT EACH TIME I TAKE IT IN FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391709March 16, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING:ENGINE
2007 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES ISSUES WITH VEHICLE CONSUMING AMOUNTS EXCESSIVE OIL *TGW THE OUTER TIE ROD WAS WORN AND NEEDED TO BE REPLACED. ALSO, THE LEFT FRONT TIRE PRESSURE MONITORING SENSOR NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385928February 28, 2011
STRUCTURE:BODY
REAR WINDOW EXPLODED WHILE VEHICLE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382169February 9, 2011
ELECTRICAL SYSTEM
VAN HAS AN AUTOMATIC REAR HATCH DOOR THAT CLOSES UP AND DOWN. THE KEY FOB HAS A BUTTON THAT MUST BE PUSHED TWICE TO CLOSE OR OPEN THE REAR HATCH. THERE HAVE BEEN FOUR INCIDENTS WHERE THE DOOR HAS CLOSED ON ITS OWN. ONE OF THESE INCIDENTS WAS VERIFIED BY A FAMILY MEMBER WHO WAS USING THE VEHICLE AND HAD NOT PUSHED THE BUTTONS AND THE DOOR JUST CAME DOWN ON THEM. IN TWO OF THE INCIDENTS AN ELDERLY PERSON WAS HURT AND HAD TO GO TO THE DOCTOR AND IN ONE CASE THE HOSPITAL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10380199February 4, 2011
EXTERIOR LIGHTING
INTERMITTENTLY HEADLIGHTS GETTING OFF WHILE DRIVING . TRIED STOP THE VAN AND RESTARTED TO SEE IF HEADLIGHTS COME ON. NO LUCK. THIS IS HAPPENING FOR THE LAST 8 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380111February 3, 2011
LATCHES/LOCKS/LINKAGES
THE PASSENGER SIDE SLIDING DOOR LOCK DOES NOT RESPOND TO THE REMOTE OR INSIDE CONTROL FOR LOCKING AND UNLOCKING. IT ONLY WORKS WHEN CONTROLLED MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380162February 3, 2011
STEERING, SUSPENSION
2007 CHRYSLER TOWN AND COUNTRY WITH 48K MILES ON IT NOTICE WHINNING NOISE FROM FRONT END SOUNDED LIKE POWER STEERING AS WELL AS A RATTLING NOISE COMING FROM UNDER THE FRONT END WHEN DRIVING ALSO A NOISE THAT SOUNDED LIKE A ONE DRIVING OVER RUMBLE STRIPS ON THE ROAD WHEN YOU TURNED LEFT TOOK TO INDEPENDENT MECHANIC AND WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. ONCE REPLACE THE WHINNING NOISE WAS CORRECTED BUT THE RATTLE AND THE RUMBLE STRIP NOISE STILL REMIND THE MECHANIC THAN SAID THE STRUTS AND BALL JOINTS WERE BAD AND THEY NEEDED TO BE REPLACED HE WAS VERY SURPRISED DUE TO THE NEWNESS AND LOW MILEAGE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378594January 25, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR FAILED AND THE SCREEN FILTER HAD BECOME CLOGGED WITH OIL. WHEN THE SCREEN BECAME CLOGGED IT WOULD DEPRIVE THE STEERING UNIT OR RECEIVING ANY FLUIDS NEEDED TO OPERATE CORRECTLY. THE DEALER REPLACED THE POWER STEERING UNIT AND WATER PUMP. THE CONTACT STATED THAT THE EXACT SAME FAILURE RECURRED IN APPROXIMATELY ONE YEAR AND THE POWER STEERING PUMP AND WATER PUMP WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 87,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378071January 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 CHRYSLER TOWN & COUNTRY IS HAVING A TRANSMISSION FAILURE PROBLEM. WITHOUT WARNING MY VEHICLE'S TRANSMISSION WILL SLIP THEN THE CHECK ENGINE LIGHT WILL COME ON AND THE VEHICLE WILL NO LONGER SHIFT INTO IT'S THIRD RANGE. EVEN AFTER I SHUT OFF MY VEHICLE AND RESTART IT THE CHECK ENGINE LIGHT WILL REMAIN ON AND THE COMPUTER CODES ALL SET HARD. ONCE TAKEN TO A TRANSMISSION SHOP EVERYTHING CAN BE RESET WITH THE MECHANIC RESETTING THE COMPUTER CODES. AT THIS POINT THE CHECK ENGINE LIGHT GOES OFF AND THE TRANSMISSION SHIFTS PROPERLY. I HAVE BEEN ADVISED BY A CHRYSLER DEALERSHIP THAT MY VEHICLE IS NOT COVERED UNDER THEIR POWERTRAIN WARRANTY AND THEY HAVE NOT HAD ANY OTHER REPORTED EVENTS SUCH AS MINE. MY VEHICLE ONLY HAS 35,000 MILES ON IT AND I DON'T FEEL THAT THIS IS A USUAL FAILURE. SOMETHING HAS TO BE WRONG WITH THE WAY THE TRANSMISSION WAS BUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377175January 19, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SHE NOTICED THAT THE FRONT RIGHT WHEEL WOULD SHAKE ABNORMALLY. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TIE ROD WAS LOOSE. THIS VEHICLE WAS REPAIRED YET THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED FOR THE FRONT RIGHT TIE ROD FOUR TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375889January 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2007 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES THAT HE IS HAVING PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM (TPMS). THE LIGHT WOULD ILLUMINATE AT ANY TIME EVEN WHEN THE TIRES HAD PROPER AIR. HE STATES HE HAS TAKEN IT TO THE DEALER SEVERAL TIMES. *KB THE CONSUMER ALSO STATED THE TRANSMISSION HAD TO BE REPLACED A COUPLE OF TIMES, AS WELL AS THE TORQUE CONVERTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360879October 18, 2010
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2007 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES REGARDING VEHICLE REPAIRS AND WARRANTY *TGW THE CONSUMER STATED WHILE BACKING OUT OF THE DRIVEWAY, THE AXLE BROKE IN HALF AND FELL TO THE GROUND. ALSO, ON A SEPARATE OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. A DIAGNOSTIC CHECK REVEALED THE EGR FAILED AND EGR GASKET FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355456September 14, 2010
ELECTRICAL SYSTEM
THREE INCIDENTS OF THE SAME HAPPENING. LAST INCIDENT WHILE DRIVING AT 70MPH ON INTERSTATE, THE MOTOR SHUT OFF, THE SPEEDOMETER REGISTERED "0" AND THE GAS GAUGE REGISTERED "0". I WAS FORCED TO MAKE MY WAY CAUTIOUSLY TO THE SHOULDER OF THE ROAD. AFTER CALMING DOWN FROM THE FRIGHT, I WAS ABLE TO RESTART THE CARE AND RESUME THE TRIP. THE FIRST TIME THIS HAPPENED AT 45MPH ON CITY STREET AND THE NEXT TIME WHILE PULLING INTO A PARKING LOT. VERY DANGEROUS. MAY HAVE BEEN REAR ENDED AS THE CAR SLOWED DOWN DRASTICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354424September 8, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN SHE MADE A RIGHT TURN THE VEHICLE WENT TO THE LEFT AND ONTO A SIDEWALK. WHILE THE VEHICLE ACCELERATED ACROSS THE ROAD IT LEFT A DEEP INDENTATION IN THE ASPHALT. THE CONTACT AND PASSENGER SUFFERED MINOR INJURIES IN THE CRASH. THE AIR BAGS DID DEPLOY. UPON INSPECTION IT WAS DISCOVERED THAT THE FRAME ON THE VEHICLE WAS CRACKED IN HALF AND PART OF IT IS HANGING DOWN. THE VEHICLE WAS TOWED TO HER RESIDENCE UNTIL THE INSURANCE COMPANY ADVISED HER WHAT STEPS TO TAKE. CHRYSLER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 66,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10353683September 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING 45 MPH OR OVER THE VEHICLE SHUTTERS. THE DEALER STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND THE FLASH ALSO HAD TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE SHUTTERING STARTED AFTER A CV JOINT WAS REPLACED BY A LOCAL MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351370August 23, 2010
SERVICE BRAKES, HYDRAULIC
2007 CHRYSLER TOWN AND COUNTRY DRIVER'S SIDE FRONT BRAKE HAD UNUSUALLY FAST WEAR AND GAVE NO AUDIO WARNING OF LOW PAD MATERIAL. I TOOK MY '07 T&C WITH 28,180 MILES INTO CHRYSLER DEALER WITH GRINDING SOUND COMING FROM DRIVER'S SIDE WHEEL WHEN APPLYING BRAKES. DIAGNOSIS REVEAL ROTOR GRIND THRU AND MUST REPLACE FRONT PADS AND ROTORS. 3 THINGS UNUSUAL: 1. OUT OF 6 NEW CARS I'VE OWNED AND DRIVEN IN THE SAME FASHION, THIS CHRYSLER'S BRAKES WORN OUT UNUSUALLY FAST COMPARED WITH THE OTHERS. 2. THERE WAS NO AUDIO WARNING ON THIS CHRYSLER TO ALTER YOU THAT THE PADS ARE THIN. I SUDDENLY START TO HEAR A GRINDING SOUND ON SATURDAY, AND ON MONDAY, THE DEALER TELLS ME I'VE WORN THRU THE DRIVER'S SIDE FRONT ROTOR. 3. ALTHOUGH THE DRIVER'S SIDE ROTOR IS "COMPLETELY DOWN TO THE METAL" (ACCORDING TO DEALERSHIP SERVICE DEPT), THE PASSENGER SIDE FRONT PAD WAS STILL GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351012August 20, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2007 CHRYSLER TOWN AND COUNTRY TOURING VAN. CONSUMER STATES HE HAS PROBLEMS WITH A STICKY THROTTLE *TWG THE CONSUMER STATED HE HAS TO PUSH THE ACCELERATOR PEDAL HARD, BECAUSE IT STICKS AND THEN THE VEHICLE WOULD LUNGE FORWARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350613August 19, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE OIL LIGHT ILLUMINATED AND HE DISCOVERED THERE WAS VERY LITTLE OIL IN THE ENGINE. THE CONTACT HAD PREVIOUSLY RECEIVED AN OIL CHANGE AND WAS ADVISED THAT THERE WAS NO ENGINE OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER YET HE WAS UNABLE TO LOCATE AN OIL LEAK. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WOULD BURN OVER ONE QUARTER OF OIL AT 50,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE 54,039. UPDATED 12/01/10.*LJ THE CONSUMER STATED THE VEHICLE WAS BURNING EXCESSIVE AMOUNTS OF OIL EVERY 750 MILES AND THER WERE NO LEAKS. UPDATED 12/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344130July 20, 2010
SERVICE BRAKES, ELECTRIC
WE HAVE 2007 CHRYSLER TOWN&COUNTRY TOURING MINIVAN. THERE WAS A BURNING SMELL BY PASSENGER SIDE FOR A WHILE AND ABS FAULT LIGHT CAME ON AND NOT GO AWAY. THE CAR SLIDING BACK ON A LITTLE HILL AT TRAFFIC LIGHT WHILE ON DRIVE GEAR AND SLIDING FORWARD ON R GEAR . ALL DEALERS BY MY AREA ARE CLOSED WHAT CAN WE DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343649July 16, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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