Chrysler Town and Country Complaints (2007)

219 consumer complaints on file.

#10701564March 25, 2015
ENGINE
WHILE DRIVING ON THE HIGHWAY GOING 70 MPH THE ENGINE ON MY CHRYSLER TOWN AND COUNTRY STALLED. I HAD TO COAST TO A STOP AND RESTART THE ENGINE. IT STARTED UP FINE BUT 4-5 MIN LATER IT STALLED OUT AGAIN WHILE TURNING INTO THE SCHOOL PARKING LOT. AGAIN IT STARTED UP FINE. AT LOW SPEEDS, I NOW EXPERIENCE SOME ENGINE SURGING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693458March 11, 2015
AIR BAGS
DRIVERS AIRBAG WARNING DASH INDICATOR COMES ON DRIVING DURING WET ROAD CONDITIONS, OR DRIVING THROUGH RAIN AND PUDDLES. CONTACTED DEALER AND CHRYSLER CORP. RECEIVED A LETTER OF DECLINE FOR ANY WARRANTY SERVICE FOR THIS FAULT. I EXPECTED A SAFETY CONDITION SUCH AS THIS AIRBAG FAULT TO BE MORE OF A CONCERN FOR CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692749March 7, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FILL-UP GAS AFTER 1.5HOURS OF HIGHWAY TRAVEL. OFF FROM THE GAS STATION JOINING A BUSY STREET AT ~10MPH, VAN STALLED. I HAD WIFE, MY SON AND TWO FRIENDS - IT WAS A NERVE WRACKING INCIDENT. THE CAR BEHIND US HAD TO SWERVE TO NEXT LANE TO AVOID REAR-ENDING US. STALLING CONTINUE TO HAPPEN EVERYTIME I FILL-UP. THUS I WOULD VOLUNTEER MY VEHICLE IF FURTHER TESTING IS NEEDED TO INVESTIGATE THE ROOT CAUSE OF THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691641March 2, 2015
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING DOWN THE HIGHWAY, WE HEARD A VERY LOUD EXPLOSION SOUND. IT WAS SO LOUD, THAT AT FIRST, WE THOUGHT THAT THERE WAS AN ACCIDENT BEHIND US. OUR REAR VAN WINDOW HAD A WHOLE APPROXIMATELY 12"X14" ON THE DRIVER'S SIDE. EACH CORNER OF THE WINDOW ALSO HAD LARGE CHUNKS OF GLASS MISSING. LARGE CRACKS WERE RUNNING HORIZONTALLY THROUGH THE GLASS. WE HAD NO CARS DIRECTLY AROUND US, DID NOT RECENTLY DRIVE UNDER AN OVERPASS, AND HAD NO OBJECT INSIDE OF THE VAN THAT COULD HAVE CAUSED THE GLASS TO EXPLODE. THIS IS THE SECOND TIME THAT WE HAVE HAD THIS HAPPEN TO THIS VEHICLE. THE FIRST TIME IT OCCURRED, THE CAR WAS PARKED IN A PARKING LOT, AND WHEN WE APPROACHED THE VAN, WE SAW THE GLASS HAD SHATTERED AND WAS OUTSIDE OF THE VAN ON THE GROUND INDICATING THAT NO ONE HAD BROKEN INTO THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683022February 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE FAILURE OCCURRED ONLY AFTER REFUELING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682384February 9, 2015
SEATS
ELECTRIC DRIVERS SEAT WILL NOT FORWARD OR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680327February 1, 2015
STRUCTURE, ENGINE AND ENGINE COOLING
WHEN A/C IS ON---WATER LEAKS THRU FIREWALL ON FRONT PASSENGER SIDE---I NOTICED THIS WAS A RECALL ON OTHER CHRYSLER TOWN & COUNTRY MODEL BUT IS NOT LISTED FOR MY 2007 MODEL---THIS HAS BEEN LEAKING SINCE 2010--- CAN I GET THIS COVERED----I DID NOT REALIZE YOU HAD THIS WEB-SITE UNTIL NOW--OTHER-WISE I WOULD HAVE REPORTED THIS SOONER---I HAVE TO KEEP A THICK TOWEL ON THE FLOORBOARD TO CATCH THE WATER-- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680290January 31, 2015
FUEL/PROPULSION SYSTEM
AFTER FILLING UP WITH GAS AND PULLING OUT OF GAS STATION, THE VAN WILL STALL. I EXPECT THIS NOW AND TRY TO GET IT TO STALL IN THE GAS STATION PARKING LOT BUT THIS IS VERY DANGEROUS IF YOU HAVE TO PULL OUT INTO TRAFFIC. HAPPENS EVERY TIME I GET GAS NOW. ONLY FILL UNTIL PUMP TURNS OFF TO AVOID OVER-FILLING BUT IT DOESN'T HELP. SAW THIS WAS DUE TO FAILING VALVES IN GAS TANK ALLOWING LIQUID FUEL INTO THE CHARCOAL CANISTER BUT THERE ISN'T A RECALL. THIS SHOULD BE A RECALL ITEM DUE TO THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679795January 29, 2015
FUEL/PROPULSION SYSTEM, STEERING, ELECTRICAL SYSTEM
SOMEONE IS GOING TO GET SERIOUSLY INJURED IF CHRYSLER DOES NOT ADDRESS THE FUELING PROBLEM IN ITS VEHICLES. AFTER FUELING, MY VAN WILL EITHER BEGIN SPUTTERING AND THEN STALL OR STALL WITHOUT WARNING. I RECENTLY FUELED AT A GAS STATION ON AN EXIT OFF OF INTERSTATE 70. UPON ENTERING THE HIGHWAY FROM THE ON RAMP, MY VAN STALLED. FORTUNATELY, THE TRACTOR TRAILER APPROACHING ME IN MY LANE WAS ABLE TO SWERVE INTO THE ADJACENT LANE AND AVOID HITTING ME. I TOOK MY VEHICLE TO THE CHRYSLER DEALERSHIP SERVICE DEPARTMENT WHERE I HAVE THE VEHICLE SERVICED AND TOLD THEM ABOUT THE PROBLEM. THEY SAID THEY ARE "HEARING ABOUT THIS ISSUE MORE AND MORE" AND SIMPLY ADVISED ME TO "NOT FILL UP THE VAN WITH GAS ALL THE WAY". THEY ALSO MENTIONED THAT CHRYSLER 300 MODELS HAVE THE SAME ISSUE. WHAT IS BEING DONE ABOUT THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676732January 20, 2015
STEERING
AFTER REFUELING THE VAN WILL SPUTTER AND SOMETIMES SHUT OFF. WOULD HATE TO BE ON A MAJOR HIGHWAY OR INTERSECTION WHEN THIS OCCURS. HATE GETTING ANY GAS ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670506January 6, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IMMEDIATELY AFTER REFUELING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668969December 30, 2014
FUEL/PROPULSION SYSTEM
MULTIPLE TIMES (3 TIMES TO DATE), IMMEDIATELY AFTER FILLING UP THE FUEL TANK, THE ENGINE HAS STALLED SHORTLY AFTER STARTING THE ENGINE AND PULLING AWAY FROM THE PUMP. WE DIDN'T GET ONTO THE ROADWAY BEFORE THE ENGINE STALLED. AFTER SHIFTING TO PARK AND RESTARTING, THE ENGINE RAN NORMALLY. THIS STALLING AFTER REFUELING ISSUE HAS BEEN REPORTED BY NUMEROUS OTHER TOWN & COUNTRY OWNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664784December 17, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHTS RANDOMLY GO OUT WHILE THE SWITCH IS IN THE ON POSITION. THEY MAY WORK FINE FOR 10 MINUTES OR AN HOUR, THEN GO DARK. IF I WIGGLE THE HEADLIGHT SWITCH I CAN SOMETIMES GET THEM TO COME BACK ON BRIEFLY, BUT IT IS TRULY HIT AND MISS IF THEY WILL STAY ON OR NOT. THERE DOES NOT APPEAR TO BE ANY PARTICULAR 'SWEET SPOT' ON THE SWITCH AND IT DOES NOT APPEAR TO BE AFFECTED BY SMOOTH OR BUMPY ROADS. IT IS QUITE SCARY AND DANGEROUS ESPECIALLY ON THE DARK MOUNTAIN ROADS I HAVE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734175December 14, 2014
FUEL SYSTEM, GASOLINE
AFTER FUELING VEHICLE WHERE TANK IS FILLED (TO FIRST CLICK OFF, NO MORE) THE CAR STALLS A SHORT WHILE AFTER LEAVING THE GAS STATION IF YOU HAVE TO STOP, OR SLOW DRAMATICALLY( STOPS, TURNS ETC., SHORTLY AFTER FILLING,(NORMALLY WITHIN 5 MIN. OR LESS) FOR TRAFFIC, LIGHTS, ETC. THIS PROBLEM IS CAUSED BY A VALVE FAILURE IN THE GAS TANK ALLOWING THE VAPOR RECOVERY LINE TO FILL WITH GAS WHICH AT A PRESELECTED TIME OPENS INTO THE INTAKE SYSTEM AND WHEN AT LOW SPEEDS, OR STOPS FLOODS THE ENGINE WITH RAW GAS CAUSING THE STALL. WHEN BEING ABLE TO CONTINUE ACCELERATE YOU STILL FEEL A DEFINITE BOG IN THE ENGINE WHEN THIS HAPPENS, ALTHOUGH IT DOES NOT STALL. THE ENGINE NORMALLY RESTARTS, BUT THAT WOULD NOT HELP MUCH IF YOU STALLED IN APPROACHING TRAFFIC OR SUCH. I ALSO OWN A 2003 DODGE CARAVAN WITH 100K+ MILES AND IT HAS DONE IT FOR A COUPLE OF YEARS STARTING AT AROUND 85K SAME SYMPTOMS AS 2007 VAN. I WAS WONDERING IF THERE ARE ANY RECALLS OR OTHER COMPLAINTS ON THIS. VERY DANGEROUS IN THE RIGHT CIRCUMSTANCE. CHRYSLER SAYS PART IS NOT REPAIRABLE OTHER THAN BY CHANGING TO FUEL TANK COMPLETELY, MY COST ON THE TANK WITH ME REPAIRING IT IS $900.00. SURE LIKE TO SEE THEM FIX BOTH OF MINE AND I ALSO OWN A 2006 T&C SO I AM WAITING FOR IT TO START AS IN HAS A LITTLE OVER 92K SO I GUESS ITS DONE GOOD TO GET THERE WITHOUT A PROBLEM. A GOOGLE SEARCH REVEALS MORE PEOPLE HAVE HAD THIS PROBLEM ALSO, AND IS HOW I FIGURED OUT THE CAUSE. THANKS FOR ANY HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660724November 24, 2014
AIR BAGS
DRIVER'S AIR BAG LIGHT WOULD ILLUMINATE OCCASIONALLY - TOOK IT TO THE DEALER WOULD COULD NOT REPLICATE THE ISSUE. I WAS TOLD BY O'NEAL CHRYSLER (RALEIGH, NC) THAT IT MUST BE A LOOSE CONNECTION AND UNTIL THEY COULD SEE IT THEMSELVES, THEY COULD NOT DO ANYTHING. I TOOK IT IN TWICE MORE AS THE LIGHT WOULD COME ON EVERY FEW MONTHS, BUT ONLY STAY ON A FOR A FEW SECONDS. WE HAVE THE 100,000 EXTENDED WARRANTY. FAST FORWARD TO 2012 - THE LIGHT WOULD COME ONE EVERY OTHER DAY, BUT NOT STAY ON LONG ENOUGH TO GET IT TO THE DEALER. I MADE ONE LAST ATTEMPT AND CALLED DEALER TO GET FIXED, BUT THEY SAID THAT THEY COULD NOT DUPLICATE THE ISSUE, BUT THAT IF I WANTED, THEY COULD PUT IN A NEW AIR BAG SYSTEM AT ABOUT $1000. FAST FORWARD TO 2014 - NOW 124,000 MILES, THE LIGHT WILL ILLUMINATE 10-20% OF THE TIME WHEN DRIVING. I TOOK IT BY LOCAL REPAIR SHOP THAT SAID IT WAS A "DRIVERS SEAT BELT PRETENSIONER OPEN". INTERNET SEARCH SUGGEST THIS IS A COMMON ISSUE WITH CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660320November 23, 2014
FUEL/PROPULSION SYSTEM
VEHICLE WILL STALL AND USUALLY COMPLETELY CUTS OFF AFTER GAS TANK HAS BEEN FILLED. THIS HAPPENS ALMOST EVERY TIME. AFTER THIS HAPPENS IT IS HARD TO RE-START AND HAS CAUSED THE VEHICLE TO BE STRANDED IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659128November 18, 2014
ENGINE, POWER TRAIN
AFTER GREEN LIGHT, I MADE THE RIGHT TURN FROM A SMALL ROAD TO MAIN ROAD. WHEN THE CAR WAS HALF WAY INTO THE MAIN ROAD (ABOUT 45 DEGREE), THE ENGINE JUST DEAD, AND A LOT OF SYMBOLS LIGHTED UP ON THE PANEL. I HAVE TO COMPLETELY TURN THE KEY TO OFF POSITION, AND RE-IGNITE THE CAR. WHEN THIS INCIDENT HAPPENED, THERE IS NOTHING ATTACHED TO THE KEY. ONLY CAR KEY ITSELF WAS INSIDE THE IGNITION HOLE. I CONTACTED CHRYSLER A FEW MONTH BACK, REPORTED THE SAME ISSUE HAPPENED TWICE WHILE I CALLED THEM LAST TIME. THEY TOLD US THEY WERE AWARE THIS ISSUE AND WERE REVIEWING IT, AND SUGGESTED US TO REMOVE ALL OTHER KEYS FROM KEY CHAIN. THIS TIME I'M JUST REPORTING THE INCIDENT ON THE GOVERNMENT WEBSITE, SO OTHERS CAN SEE AND HOPEFUL CHRYSLER WILL RECALL THE CAR FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654533November 12, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER I FILL UP MY VAN THEN STARTING AFTER ABOUT 30 SECONDS TO A MINUTE THE ENGINE WOULD RUN ROUGH AND IF YOU DID NOT GIVE IT THE GAS IT WOULD STOP. I MENTIONED THIS TO MY DEALER BUT THEY DID NOT KNOW OR HEAR OF THIS PROBLEM. IN THE NOVEMBER 2014 ISSUE OF CONSUMER REPORTS I NOTICED IN THE "ROAD REPORT" SECTION ABOUT FUEL TANK PROBLEMS WITH 2007-2008 CHRYSLER VEHICLES. I CHECKED THE WEB AND IN THE "ALLPAR.COM NEWS" THAT COVERS ALL CHRYSLER VEHICLES IT HAD A ARTICLE ABOUT 2006-2007 VEHICLES "STALLING ON A FULL FUEL TANK". I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE VEHICLE IN MARCH OF 2011 WITH APPROXIMATELY 32000 MILES. MY DEALER SAID SINCE THERE WAS NO RECALL ON THIS THAT THEY COULD NOT DO ANYTHING ABOUT THIS UNLESS I PAID TO HAVE IT FIXED. IN THE ALLPAR ARTICLE IT STATED THAT IT IS THE PROBLEM WITH THE "STANT-BUILT FLOATS IN THE FUEL TANK". I AM USE TO THIS HAPPENING SO I AM READY FOR IT. I KEEP MY FOOT ON THE GAS IN NEUTRAL IF I AM STOPPED TO ENSURE THE ENGINE DOES NOT DIE. IF I AM DRIVING JUST NEED TO BE AWARE AND KEEP ON THE GAS AND IT PASSES IN ABOUT 10 SECONDS. PLEASE HELP. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652343November 4, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A WHINING NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT INDICATED THAT AFTER APPROXIMATELY 10 MINUTES THE NOISE WOULD STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644156October 12, 2014
ENGINE
THIS VAN HAS BEEN BURNING A QUART OF OIL EVERY 800 TO 1000 MILES SINCE WE FIRST PURCHASED IT. THE VAN NOW HAS 91,233 MILES ON IT AND THE OIL CONSUMPTION IS GETTING WORSE. THE OIL IS BURNING THROUGH THE ENGINE AND THERE ARE NO LEAKS WHATSOEVER. I HAVE SEEN MANY MANY POSTS ON A LOT OF SITES WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND CHRYSLER DOES NOT WANT TO DO THE RIGHT THING AND FIX THE PROBLEM. THE DEALERSHIPS ARE SAYING WHAT CHRYSLER IS TELLING THEM TO SAY WHICH IT IS NORMAL FOR AN ENGINE TO BURN A QUART OF OIL EVERY 1,000 MILES WHICH IS JUST RIDICULOUS. I HAVE HAD PLENTY OF VEHICLES IN MY LIFE TIME AND EVEN THE WORST BEATER WITH 250,000 MILES ON IT NEVER BURNED THAT MUCH OIL. THIS IS A WIDE SPREAD PROBLEM THAT CHRYSLER NEEDS TO MAN UP AND ACCEPT RESPONSIBILITY AND REPAIR THEIR CUSTOMERS VEHICLES PROPERLY. DUE TO THIS PROBLEM I WILL NEVER PURCHASE A CHRYSLER VEHICLE AGAIN. I HAVE ALWAYS BOUGHT GM'S AND NEVER HAD A PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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